2010 Chevrolet Suburban Body & structure Problems

While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.

NHTSA ID

11561177

Incident

Jul 20, 2020

I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?

NHTSA ID

11459073

Incident

Mar 30, 2022

DASHBOARD CRACKING IN 2 PLACES. *TR

NHTSA ID

11330073

Incident

Apr 1, 2015

Mileage

26,000 mi

DASHBOARD CRACK IN MULTIPLE PLACES. *TR

NHTSA ID

11324144

Incident

Feb 29, 2016

DASHBOARD CRACK. *TR

NHTSA ID

11323978

Incident

Feb 29, 2016

DASH CRACKED AND FELL APART. HAD TO REPLACE THE ENTIRE DASH BOARD ASSEMBLY. THE DASH WAS CRACKING AS IF IT WAS MADE OF GLASS. A PIECE OF THE DASH EVEN BROKE OFF WHILE I WAS DRIVING AND FELL ON MY LAP..

NHTSA ID

11318631

Incident

Jan 1, 2017

Mileage

75,000 mi

DASH COVER IS CRACKED.

NHTSA ID

11278882

Incident

Nov 4, 2019

Mileage

85,000 mi

DASH IS FALLING APART, FULL OF CRACKS; CHUNKS OF PLASTIC DASH HAVE BROKEN OFF. POTENTIAL SAFETY ISSUE IF INVOLVED IN AN ACCIDENT, ESPECIALLY IF DASH AIRBAG IS DEPLOYED. LARGE SHARP PIECES OF DASH WILL BREAK LOOSE AND BECOME PROJECTILES/ SHRAPNEL. I BELIEVE SUNLIGHT AND HIGH HEAT IN PARKED CAR HAS CAUSED THIS. NOT CAUSED BY AN ACCIDENT. DEFINITELY A DESIGN FLAW. SHOULD BE RECALLED.

NHTSA ID

11232636

Incident

Dec 12, 2017

Mileage

125,000 mi

CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.

NHTSA ID

11119781

Incident

Aug 6, 2018

Mileage

90,000 mi

2 CRACKS ACROSS THE DASHBOARD THIS HAS TO BE FROM DEFECTIVE PLASTIC MADE IN MANUFACTURING THE DASHBOARD.

NHTSA ID

11091536

Incident

Sep 8, 2017

Mileage

98,000 mi

ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.

NHTSA ID

11039239

Incident

Oct 1, 2016

Mileage

59,000 mi

DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.

NHTSA ID

11013027

Incident

Aug 7, 2014

Mileage

80,000 mi

MY DASH CRACKED IN TWO PLACES ONE AT THE CORNER OF THE AIRBAG AND THE OTHER IN THE CENTER OF MY INSTRUMENT CLUSTER. NOTICED THIS WHILE DRIVING YESTERDAY.

NHTSA ID

10983494

Incident

May 3, 2017

Mileage

57,000 mi

CRACKED DASHBOARD

NHTSA ID

10949755

Incident

Feb 4, 2017

DASHBOARD IS CRACKED IN SEVERAL PLACES.

NHTSA ID

10943800

Incident

Jan 9, 2014

Mileage

80,000 mi

MY DASH HAS CRACKED TWICE ON MY 2010 SUBURBAN. IT CRACKED THE FIRST TIME APPROXIMATELY TWO YEARS AFTER I PURCHASED THE VEHICLE. CHEVROLET REPLACED THE DASH UNDER WARRANTY. THE DASH CRACKED AGAIN APPROXIMATELY TWO YEARS LATER. THERE APPEARS TO BE SOME SORT OF DESIGN FLAW WITH THE DASH. THE DASH DOES NOT HAVE ENOUGH RIGIDITY TO ACCOMMODATE THE NORMAL VIBRATIONS DURING THE DRIVING OF THE VEHICLE. THE CRACKS IN THE DASH ARE LOCATED NEXT TO THE PASSENGER SIDE AIRBAG. I AM CONCERNED THAT THE DASH WILL BECOME SHRAPNEL IF THE AIRBAG EVER DEPLOYS.

NHTSA ID

10909849

Incident

Aug 11, 2014

Mileage

52,125 mi

DASHBOARD CRACKED IN TWO PLACES. ONE ABOVE INSTRUMENT CLUSTER, ONE BY PASSENGER AIRBAG. DASHBOARD RATTLES DUE TO CRACK. AIRBAG FUNCTION MAY BE ADVERSELY AFFECTED. THERE WAS NO INCIDENT THAT LEAD TO THE CRACKS, OTHER THAN OUTDOOR TEMPERATURE FLUCTUATIONS.

NHTSA ID

10907487

Incident

Aug 1, 2015

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. AFTER THE VEHICLE WAS TAKEN IN FOR MAINTENANCE, THE TECHNICIAN STATED THAT THE PASSENGER SIDE UPPER PANEL OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

NHTSA ID

10893075

Incident

Jul 19, 2016

Mileage

96,000 mi

CRACKS IN THE DASHBOARD

NHTSA ID

10873375

Incident

Oct 1, 2014

Mileage

75,000 mi

DASH IS CRACKED ABOVE INSTRUMENT PANEL AND IS SPREADING WITH SHARP EDGES THAT CAN SHATTER AND CAUSE HARM DURING A CRASH. DASH CRACKED RANDOMLY WHEN PARKED.

NHTSA ID

10860657

Incident

Apr 19, 2016

Mileage

124,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETERIORATED. THE DASHBOARD WAS EXPOSING CRACKS ABOVE THE FRONT PASSENGER SIDE NEAR THE AIR BAG AND ON THE DRIVERS SIDE. IN ADDITION, THE GLARE FROM THE DASHBOARD FAILURE WAS ALSO AFFECTING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10746552

Incident

May 8, 2015

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT A DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING NEAR THE AIR BAG AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10723620

Incident

Dec 30, 2013

Mileage

100,000 mi

DASHBOARD HAS CRACKED IN SEVERAL PLACES AND DEALERSHIP NOR GM WILL REPAIR. *TR

NHTSA ID

10714967

Incident

May 1, 2014

Mileage

60,000 mi

THE DASHBOARD DEVELOPED A CRACK APPROX 8 INCHES LONG ON THE DRIVERS SIDE BEHIND STEERING COLUMN. THIS HAPPENED WHEN THE HEAT WAS TURNED ON TO DEFROST WINDOW. THIS IS DANGEROUS BECAUSE IF THE AIRBAG SHOULD DEPLOY PIECES OF THE DASH COULD BE SENT FLYING INTO THE PASSENGER COMPARTMENT AND CAUSE INJURIES. GM DOES NOT WANT TO FIX THE PROBLEM. *TR

NHTSA ID

10659976

Incident

Nov 18, 2014

Mileage

75,000 mi

TWO LARGE CRACKS APPEARED IN MY DASH RECENTLY - NO ACCIDENT, NO SPECIAL CLEANING SOLUTION, NOTHING. ONE CRACK IS OVER THE CONTROL CONSOLE NEAR THE DRIVER SIDE AND THE OTHER IS AROUND THE PASSENGER AIRBAG. MY CONCERN IS THAT THE CRACK SURROUNDING THE PASSENGER AIRBAG COULD POSSIBLY HINDER THE AIRBAG FROM WORKING PROPERLY OR COULD POSSIBLY EJECT SHARDS OF HARD PLASTIC INTO MY PASSENGERS IF THE AIRBAG DID DEPLOY. GM SHOULD RECALL AND REPLACE ALL THESE DASHES TO PREVENT INJURY/DEATH! *TR

NHTSA ID

10648945

Incident

Oct 10, 2014

Mileage

78,000 mi