2011 Chevrolet Suburban Airbags Problems

This is not connected with a specific crash in this vehicle. It is a defect with all vehicles with this seat. There is known common defect with the stitching on the side of the front seats covering the airbag. The stitching is designed to come apart if an airbag is deployed. The defective stitching deteriorates and falls apart. This exposes the airbag system in the seat. This occurs on all GM vehicles with the same leather seats. Models include Suburbans, Yukons, and pickup trucks. In this Suburban the stiching started to come apart about 6 years ago with a few loose threads. The entire side of the seat has now come apart. The rest of the seat is in relatively good repair without any holes, rips or torn stitching. GM claims this is cosmetic and not covered. The safety issues caused by this includes the potential deterioration of the airbag system interfering with deployment in a crash. Another safety issue is the potential for foreign objects to get lodged in this space and injuring someone if the airbag goes off. The third safety issue is the potential of a person, or child, to access the airbag and cause it to go off without warning.

NHTSA ID

11645734

Incident

Feb 28, 2025

The contact owns a 2011 Chevrolet Suburban. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact later received a recall notification for NHTSA Campaign Number: 21V050000 (Air Bags) which she associated to the failure. The vehicle was taken to the dealer for the recall repair; however, upon picking up the vehicle, the contact noticed that the air bag warning light remained illuminated. The vehicle was taken back to the dealer who provided the contact with a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11458139

Incident

Mar 17, 2022

Takata Recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11453455

Incident

Feb 22, 2022

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ID

11444447

Incident

Feb 5, 2021

THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG DEPLOYMENT AREA AND ABOVE THE TOP OF THE DRIVER SIDE INSTRUMENT PANEL.

NHTSA ID

11416284

Incident

Jan 1, 2016

Mileage

75,000 mi

THIS IS A FLORIDA VEHICLE WHERE HEAT AND HUMIDITY (THE MAJOR FACTORS IDENTIFIED WITH FAILURES OF THESE AIRBAGS/INFLATORS) CAN CAUSE MY SUBURBAN TO BE A HIGH RISK TO ME AND MY FAMILY. WE SUBMITTED FOR THIS RECALL IN 2016 AND HAVE YET TO BE CONTACTED ON STATUS OR ESTIMATED TIME FOR THE PARTS/PROCEDURES TO BE READY TO COMPLETE THIS REPAIR. AS GM DISAGREES WITH THIS RECALL, THEY APPEAR TO BE STALLING IN HOPES THAT THE VEHICLES WILL JUST BE RETIRED BEFORE THEY HAVE TO REPAIR THEM. WE SHOULDN'T HAVE TO WAIT UNTIL PEOPLE DIE FOR THE NHTSA TO FORCE THE HAND ON GM TO IMPLEMENT THIS RECALL.

NHTSA ID

11384623

Incident

Sep 20, 2016

Mileage

106,056 mi

I'M WRITING THIS COMPLAINT BECAUSE GM HAS YET TO ISSUE A SOLUTION FOR THE RECALL ON THE AIRBAGS. WHEN WILL GM ISSUE THE FIX, WITH ALL THESE NEW RECALLS COMING OUT ON THE TAKATA AIR BAGS I AM DEEPLY CONCERNED WITH WHY THIS ISSUE HASN'T BEEN ADDRESSED WITH MY VEHICLE.

NHTSA ID

11364306

Incident

Oct 14, 2020

DASH CRACKING AROUND AIRBAG HOUSING

NHTSA ID

11353643

Incident

Sep 12, 2017

Mileage

98,000 mi

IMPORTANT SAFETY RECALL NOTICE SUBMITTED TO NOTIFY ME OF THE IMPORTANT RECALL FOR MY VEHICLE. GENERAL MOTORS HAS BEEN UNABLE TO SOLVE THE PROBLEM, NOR REPLACE OR FIX THE ISSUE. (ID# 16V381). MY OTHER VEHICLE, OF A DIFFERENT MANUFACTURER, WAS QUICKLY CORRECTED AND MADE SAFE. IT IS COMPLETELY UNACCEPTABLE FOR GM TO LEAVE THIS ISSUE FOR SO LONG UNRESOLVED. NOTICE WAS MAILED JULY 2016, IT IS NOW NOVEMBER 2019. MORE THAN 3 YEARS FOR A REPAIR OF PROPELLANT THAT MAY DEGRADE CAUSING THE INFLATORS TO "RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." THIS IS UNACCEPTABLE. THREE YEARS IS UNACCEPTABLE FOR GM TO DELAY.

NHTSA ID

11281974

Incident

Jul 1, 2016

AIR BAG FOR THIS 2011 SUBURBAN HAS BEEN IN RECALL FOR 9 YEARS WITH "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". I THINK 9 YEARS FOR A RECALL SOLUTION IS ENOUGH TIME - ESPECIALLY WHEN THERE IS NO WAY TO DISABLE THE AIR BAGS. PLEASE TELL ME WHAT MY RECOURSE IS WHEN A FAMILY MEMBER IS KILLED BY SHRAPNEL.

NHTSA ID

11279097

Incident

Nov 8, 2011

THE AIRBAGS ON MY 2011 CHEVY SUBURBAN HAVE ALMOST NEVER WORKED SINCE OWNING THE VEHICLE. IT HAS BEEN TO MULTIPLE SHOPS FOR THE AIRBAGS AND NOT ONE HAS BEEN ABLE TO FIX IT. THEY ALL HAVE GOTTEN IT TO GO AWAY FOR A DAY OR TWO BUT NOT A SINGLE DEALERSHIP HAS BEEN ABLE TO FIX IT. THE VEHICLE IS UNSAFE AND I'M STUCK WITH IT. THE VEHICLE ONLY HAS 60,000ISH MILES BUT HAS NO VALUE DUE TO THIS ISSUE.

NHTSA ID

11270396

Incident

Oct 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

NHTSA ID

11245223

Incident

Jul 1, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. VICTORVILLE CHEVROLET (15425 DOS PALMAS RD, VICTORVILLE, CA 92392, (760) 684-4511) WAS CONTACTED AND THEY PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11242139

Incident

Oct 1, 2018

TAKATA RECALL DATE OF RECALL: MAY 27, 2016 DATE OF COMPLAINT: JULY 1, 2019 THE RECALL IS STILL INCOMPLETE AND REMEDY IS UNAVAILABLE. WE LIVE IN A VERY HOT, HUMID ENVIRONMENT. THIS IS UNACCEPTABLE.

NHTSA ID

11228863

Incident

May 27, 2016

THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.

NHTSA ID

11150989

Incident

Nov 9, 2018

Mileage

61,000 mi

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11122994

Incident

Oct 19, 2017

TAKATA RECALL - I HAVE BEEN WAITING FOR THE DEALERS TO CONTACT ME EVER SINCE THE RECALL WAS ANNOUNCED. I HAVE CALLED 4 DEALERS IN MY AREA EVERY MONTH WITH EACH TIME BEING TOLD WE'RE WORKING ON IT. I'VE GOT YOUNG CHILDREN WHO SIT IN THE 2ND ROW AND AM PREGNANT, DUE IN OCTOBER. WILL THERE BY ANY MOVEMENT REGARDING THIS RECALL? IT IS WORRISOME THAT IT SEEMS TO HAVE SLOWED IF NOT, STOPPED.

NHTSA ID

11111372

Incident

Jul 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GORDON CHEVROLET IN TAMPA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11097988

Incident

May 27, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FINNEGAN CHEVROLET BUICK GMC IN ROSENBURG, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11078676

Incident

May 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BERT OGDEN CHRYSLER DODGE JEEP RAM, 8421 W EXPRESSWAY 83, HARLINGEN, TX 78552) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 82566373622). THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11074518

Incident

May 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRUCE LOWRIE CHEVROLET (711 SW LOOP 820, FORT WORTH, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11060715

Incident

May 27, 2016

Mileage

151,000 mi

TAKATA RECALL ABOUT 2 YEARS AGO, I RECEIVED A CARD INFORMING ME ABOUT THE AIR BAG INFLATORS BEING DEFECTIVE. I CALLED THE DEALER THAT I BOUGHT THE VEHICLE FROM AND THEY TRANSFERRED ME TO PARTS DEPARTMENT. UPON STATING THEY HAD NOT RECEIVED THE REPLACEMENT PARTS, THEY ADVISED TO CALL BACK LATER. THIS HAS BEEN GOING ON FOR 2 HEARS BUT THEY STATE THE PARTS HAVE NOT COME IN. I DO NOT FEEL COMFORTABLE DRIVING MYSELF OR PUTTING MY FAMILY FOR TRIPS IN THE SUBURBAN WITHOUT REPLACING THE AIR BAGS.

NHTSA ID

11056146

Incident

Dec 1, 2015

Mileage

60,000 mi

I OWN A 2011 CHEVROLET SUBURBAN WITH THE GM RECALL #2049151/NHTSA #16V381. I HAVE CONTACTED MY LOCAL DEALER BY EMAIL AND PHONE CALLS FOR AN APPOINTMENT FOR REPAIR AND I KEEP GETTING TOLD "THERE ARE NO PARTS FOR THE REPAIR AT THIS TIME, AND YOU WILL BE CONNECTED WHEN THEY ARE." MY WIFE AND FOUR LITTLE CHILDREN RIDE IN THIS VEHICLE DAILY. I HAVE WORKED AT VARIOUS BUICK, CHEVROLET, AND GMC DEALERSHIP OVER 10 YEARS, AND HAVE NEVER SEEN RECALLS TAKE THIS LONG TO RESOLVE.

NHTSA ID

11054968

Incident

May 27, 2016

TAKATA RECALL, NHTSA RECALL NUMBER 16V381, NO DEALERS HAVE AN INFLATOR TO COMPLETE THIS RECALL, AND THIS IS VERY DANGEROUS IN HOT SOUTH FLORIDA

NHTSA ID

11053672

Incident

May 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE GORDON CHEVROLET DEALER LOCATED AT 16414 N DALE MABRY HWY, TAMPA, FL 33618, PHONE NUMBER (813) 969-2600. THE DEALER ADVISED THAT IT WAS UNKNOWN WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WENT TO A SECOND DEALER (CENTURY BUICK GMC LOCATED AT 3308 W HILLSBOROUGH AVE, TAMPA, FL 33614. (813) 574-6803) AND WAS INFORMED THE SAME INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11052224

Incident

Mar 5, 2016