Dash cracked and cruise control wont turn on when button pushed.
- NHTSA ID
- 11494786
- Incident
- Nov 24, 2022
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2011 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Dash cracked and cruise control wont turn on when button pushed.
VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.
WHEN DRIVING THE VEHICLE THE ELECTRIC WILL FLICKER AND THEN THE SERVICE TRACTION CONTROL LIGHT WILL APPEAR ON THE DASH. THIS HAPPENS WHEN DRIVING, PARKING AND STARTING THE ENGINE. UNABLE TO TURN OFF THE LIGHT WITH THE BUTTON ON THE DASH BOARD.
MY VEHICLES ENGINE SHUTS OFF WHILE DRIVING. ALL ELECTRICAL IN THE CAR INCLUDING POWER DOOR LOCKS START TO OPEN AND CLOSE WHEN ENGINE SHUTS OFF AND POWERS BACK ON. EXTREMELY UNSAFE ESPECIALLY WHEN DRIVING WITH ALL MY CHILDREN IN THE CAR.
ENGINE WAS IDLING LOW AND HESITATING AT LOW SPEEDS, THEN ENGINE STARTED RUNNING RALLY ROUGH. SERVICE ENGINE LIGHT CAME ON, CHANGED GAS IN VEHICLE, PROBLEM CONTINUED. ENGINE RUNNING REALLY ROUGH AND SERVICE STABILITRACK LIGHT CAME ON. TOOK TRUCK TO DEALERSHIP AND WAS TOLD THE FIRST SPARK PLUG WAS FOULED DUE TO OIL CONTAMINATION AND THAT ENGINE AND FUEL INJECTORS AND THROTTLE BODY NEEDED CLEANING. THIS COST $475 AND WAS NOT COVERED BY WARRANTY.
WHILE DRIVING ON THE HIGHWAY I WAS USING THE CRUISE CONTROL AND THE CAR BEGAN TO INCREASE IN SPEED WITHOUT MY CONTROL. IT WENT FROM 65 TO 90 IN A FEW SECONDS AND I HAD TO SLAM ON THE BREAKS TO GET IT TO STOP. THIS HAS HAPPENED SEVERAL TIMES. ALSO WE CAN NEVER LET THE GAS GET LOWER THEN A QUARTER OF A TANK OR THE CAR JUST SHUTS DOWN LIKE ITS EMPTY. SOMETIMES THE ENGINE WILL JUST REV UP FOR NO REASON AND OTHER TIMES IT DOESN'T ACCELERATE PROPERLY. YOU CAN PUSH THE GAS AND IT FEELS LIKE THE SPEED IS DELAYED BUT THEN WILL CATCH UP. *JS
THE ACCELERATOR HESITATES WHEN PRESSED. THE CAR DOES NOT MOVE AND WILL THEN ACCELERATE RAPIDLY WHEN AT A STOP AND TRYING TO ACCELERATE THROUGH INTERSECTIONS. DEALER COULD NOT DUPLICATE FOR REPAIRS. RECURRING ISSUE. ALSO HAS A POPPING OR CLUNKING NOISE IN BACK PASSENGER SIDE. DEALER HAS DUPLICATED BUT NOT REPAIRED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AN ABNORMAL AND OVERPOWERING ODOR WAS PRESENT IN THE REAR INTERIOR OF THE VEHICLE. THE CONTACT'S FOUR SMALL CHILDREN WERE ASLEEP IN THE REAR ROW SEATS AND WHEN CALLED UPON, DID NOT AWAKEN TO RESPOND. THE CONTACT EXITED THE VEHICLE TO INSPECT FURTHER AND DISCOVERED THE ODOR. ADDITIONALLY, ALL FOUR CHILDREN HAD BECOME ASPHYXIATED BY THE FUMES. TWO OF THE FOUR CHILDREN WERE TRANSPORTED TO THE HOSPITAL WHERE IT WAS DISCOVERED THAT THE CHILDREN'S ASTHMA REACTED TO THE OVERPOWERING ODOR, AND WERE GIVEN MEDICATION FOR TREATMENT. THE VEHICLE WAS TAKEN TO ONE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL FLUID HAD OVERHEATED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR THE REPAIRS WHERE THE TECHNICIAN STATED THAT THERE WAS NO FAILURE AND NO REPAIRS WERE PERFORMED. THE CONTACT ALSO EXPERIENCED RAPID ACCELERATION FAILURE WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES YET THE FAILURE WAS UNABLE TO BE REPLICATED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
THIS IS BECOMING A RECURRING AND REPRODUCIBLE PROBLEM. THE UNINTENDED ACCELERATION OCCURS WHILE SLOWING DOWN FOR A STOP SIGN AND DEPRESSING THE BRAKE PEDAL. THE MOST RELIABLE WAY TO REPRODUCE THE PROBLEM IS AS FOLLOWS. BE DRIVING ABOUT 15 MILES PER HOUR, UP A SLIGHT SLOPE. MOVE YOUR FOOT OFF THE ACCELERATOR PEDAL AND ON TO THE BRAKE PEDAL. DEPRESS THE BRAKE LIGHTLY. JUST AS THE VEHICLE STARTS TO SLOW DOWN YOU WILL FEEL THE ACCELERATION OF THE ENGINE AS IF THE VEHICLE IS ATTEMPTING TO MAINTAIN THE 15 MILE PER HOUR PREVIOUS SPEED. THIS UNEXPECTED RESPONSE WILL LAST ABOUT TWO SECONDS AND THEN RETURN TO NORMAL (IDLE) CONDITION. THIS SUDDEN AND UNEXPECTED BEHAVIOR IS VERY UNNERVING AND COULD LEAD TO AN ACCIDENT IF THE ROAD CONDITIONS WERE TO BE SLIPPERY. *TR
I HAVE NOTICED THAT WHEN DECELERATING & APPLYING MY BRAKES WHEN APPROACHING A STOP THAT MY VEHICLE ACTUALLY WILL ACCELERATE ALL OF THE SUDDEN. THIS HAS HAPPENED ON SEVERAL OCCASIONS, NOT ALWAYS, BUT ENOUGH FOR ME TO BE CONCERNED. MY DAUGHTER ALSO EXPERIENCED THIS SUDDEN ACCELERATION WHEN SHE WAS DRIVING MY SUBURBAN. SHE, LIKE ME, SAID IT HAPPENED WHEN SHE WAS APPROACHING A STOP SIGN AND WAS APPLYING BRAKE PRESSURE. THIS SHOULD BE INVESTIGATED. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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