SUNROOF SHATTERED WITHOUT WARNING OR ANY APPARENT IMPACT FROM OUTSIDE SOURCE. DRIVING ON CLEAR HIGHWAY, 55 MPH
- NHTSA ID
- 11302783
- Incident
- Jan 28, 2020
- Mileage
- 17,000 mi
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2015 Chevrolet Tahoe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SUNROOF SHATTERED WITHOUT WARNING OR ANY APPARENT IMPACT FROM OUTSIDE SOURCE. DRIVING ON CLEAR HIGHWAY, 55 MPH
CONTACTS ON REAR WINDOW DEFOGGER/DEFROSTER SEPARATED. FIRST ON LEFT REAR (2017)THEN LATER ON LEFT REAR (2018).
VEHICLE BARELY 3 YEARS OLD AND THE AC COMPRESSOR IS BROKEN. BLOWING HOT AIR. CONTACTED GM AND WAS INITIALLY TOLD THERE WAS NO RECALL ON THE AC SYSTEM. AFTER RESEARCHING ONLINE AND DISCOVERING THE CLASS ACTION LAWSUITS AND THE ASTONISHING NUMBER OF COMPLAINTS FOR 2015-2017 CHEVROLET TAHOE'S, WE CALLED BACK AND WERE TOLD OUR VIN WAS NOT COVERED. I FIND IT VERY COINCIDENTAL THAT THE SAME MAKE AND MODEL AS OUR VEHICLE AND SAME YEAR HAVE A DEFECTIVE AC SYSTEM WITH THE SAME DEFECT AS OURS, BUT OURS JUST HAPPENS TO BE NOT INCLUDED. THIS IS MY 3RD AND LAST CHEVROLET TAHOE. *JS
WE WERE DRIVING DOWN INTERSTATE 95 ON OUR WAY HOME FROM NC. WE HAD JUST OPENED THE SUN ROOF IN TILT MODE AND A COUPLE OF MINUTES LATER HEARD A LOUD GUNSHOT LIKE NOISE. WE REALIZED THE SUNROOF HAD SHATTERED. GLASS FELL ALL IN THE VEHICLE. THERE WERE CARS TRAVELING ALL AROUND US, BUT WE NEVER SAW ANY DEBRI FLYING OUR WAY SO IT IS UNKNOWN HOW THIS HAPPENED.
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 40 MPH, A BOOMING SOUND SUDDENLY OCCURRED DUE TO THE SUN ROOF EXPLODING. SHARDS OF GLASS FELL INTO THE CABIN OF THE VEHICLE AND MADE CONTACT WITH THE OCCUPANTS. NO INJURIES WERE REPORTED. THE SUN ROOF WAS IN THE CLOSED POSITION WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO CASEY CHEVROLET (11700 JEFFERSON AVE, NEWPORT NEWS, VA) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000.
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED BOUNCING. THE VEHICLE WAS TAKEN TO MITCHELL AUTOMOTIVE (1522 US-45 ALT, WEST POINT, MS 39773) WHERE IT WAS DIAGNOSED THAT THE SHOCKS WERE FAULTY AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CONDENSER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
GM CONDENSER ISSUE. GM HAS A KNOWN ISSUE WITH 2014-2016 MODELS USING A DEFECTIVE CONDENSER. THEY HAVE A NEW PART # THAT IS ON NATIONAL BACKORDER AND ARE UNWILLING TO DO ANYTHING FOR THEIR CUSTOMERS WAITING FOR THE PART. I WAS DRIVING DOWN THE FREEWAY, KIDS IN TOW, ON A RAINY MUGGY DAY IN THE PACIFIC NORTHWEST LAST WEEK. MY WINDSHIELD BEGAN TO FOG AND WITH NO CONDENSER TO RUN THE AC I WAS UNABLE TO DEFROST MY WINDOWS. UNABLE TO SEE A THING I HAD TO PULL OVER, ON THE FREEWAY, CAREFULLY, AND FIND A CHILD'S COAT IN THE VERY BACK TO WIPE DOWN THE WINDOWS TO CREST VISIBILITY. THIS IS A SAFETY ISSUE AND CLEARLY NEGLIGENCE ON GM'S PART AND THEY WOULD BE HELD LIABLE IF/WHEN THIS CREATES A SERIOUS ACCIDENT.
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONER FAILED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIR CONDITIONER CONDENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
THE MALE CONNECTOR TO THE REAR DEFROSTER/DEFOGER FEMALE CONECTOR BROKE OFF ON BOTH SIDES. I WAS CLEANING THE BAKE WINDOW AND JUST A MILD TOUCH AND THE COPPER MALE STUD BROKE OFF IN THE COPPER FEMALE CONNECTOR.
THE ENTERTAINMENT SYSTEMS WAS PULLED DOWN BY MY KIDS TO WATCH A MOVIE. WHEN THE DVD SCREEN WAS PULLED DOWN IT COMPLETELY BLOCKED THE DRIVER REAR VIEW MIRROR. AS SUCH....YOU CANNOT USE THE ENTERTAINMENT SYSTEM AND DRIVE AT THE SAME TIME IN THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT INDICATED THAT THE TOP PORTION OF THE CARGO WINDOW WAS UNLEVELED AND THE GLASS WAS NOT SECURED AND COULD POTENTIALLY FRACTURE. THE PASSENGER SIDE OF THE CARGO WINDOW WAS HIGHER THAN THE DRIVER SIDE AND THERE WAS AN EXPOSED GAP. THE SUN ROOF ALSO LEAKED INTERMITTENTLY. THE CARGO DOOR WAS WELDED POORLY BY THE DEALER AND THE TRIM ON THE DOOR WAS DETERIORATING. THE CONTACT ALSO STATED THAT THE PAINT WAS DAMAGED ON THE HOOD AND THE PAINT WAS BUBBLING NEAR THE HINGE ON THE FRONT DRIVER SIDE. THE DEALER REPAIRED THE SUN ROOF, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .