RoadVitals

2011 Chevrolet Traverse Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest May 30, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 608 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2011 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

Seat belts
Filed May 30, 2023

My driver side seat belt cable snaped. All I did was go to put my seat belt on. There was no warning no warning lights no nothing. This is a recall (Recall No. 14V266000 Recall Date; 05-20-2014) for these vehicles manufactured June 6, 2008 thru May 14, 2014 but as I was told by GMC not for my vehicle VIN number. I was told by them I may have special coverage but I would have to have it inspected by a dealership. The dealership told me it would be $195 for them to look at it. I then called GMC back and spoke with someone else who told me that special coverage would not cover the seat belt and basically I was out of luck. This is obviously a problem with their seatbelts and had I been in an accident I could have been seriously injured they should have to replace it at no cost to me.

NHTSA ID
11524445
Incident
Feb 15, 2023
Seat belts
Filed Jan 31, 2021

2011 CHEVROLET TRAVERSE DRIVERS SIDE SEAT BELT RESTRAINT CABLE STARTED TO FREY LIKE OVER NIGHT WAS NOT DRIVING CAR (ONE DAY NOT THERE NEXT DAY ALL EXPOSED AND MOST WIRES BROKE) OPEN DRIVER SIDE DOOR AND STICKS RIGHT OUT BEFORE YOU DID NOT NOTICE, PASSENGER SIDE FEELS FRAYED BUT SRINK WRAP NOT TORN I BELIEVE BOTH WERE ON A PREVIOUS RECALL IN 2014 FOR SEAT BELTS, BUT DID NOT HAVE PROBLEM ACCORDING TO BETTEN DEALER SHIP IN MUSKEGON MI.

NHTSA ID
11390875
Incident
Jan 30, 2021
Mileage
111,729 mi
AirbagsElectricalSeat belts
Filed Dec 20, 2019

MY SERVICE AIRBAGS FRONT DRIVER WIRE HARNESS AND CONNECTOR NO RADIO NO BLUE TOOTH

NHTSA ID
11290229
Incident
Dec 1, 2019
Seat belts
Filed Dec 29, 2018

THE VEHICLE IS ONLY 7 YEARS OLD AND HAS THREE (3) FAILED SEAT BELTS. I CALLED GM AND THEY SAID ONE OF THE BELTS IS ON RECALL BUT THEY WILL NOT REPAIR THE OTHERS. I AM A RECENT WIDOW WITH 4 CHILDREN UNDER 8 YEARS OLD DRIVNG THIS CAR WITH FAILED SEAT BELTS. I NEED HELP TO GET THE SEAT BELTS FIXED SO THE MY CHILDREN WILL BE SAFE AND I WILL BE IN COMPLIANCE WITH THE LAW.

NHTSA ID
11164011
Incident
Dec 3, 2018
Seat belts
Filed Nov 16, 2018

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT DETACHED FROM THE VEHICLE ANCHOR WHILE REMOVING A CHILD SAFETY SEAT. THE VEHICLE WAS TAKEN TO HAYES CHEVROLET BUICK GMC CADILLAC OF BALDWIN (3656 GA-365, ALTO, GA 30510, (706) 776-1144) WHERE THE FAILURE WAS NOT DIAGNOSED; HOWEVER, A NEW SEAT BELT WAS INSTALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

NHTSA ID
11151922
Incident
Sep 19, 2018
Mileage
122,000 mi
Seat belts
Filed Nov 1, 2018

THE SEAT BELT RESTRAINT CABLE WAS ON A PREVIOUS RECALL, IT WAS TAKEN TO JONES CHEVROLET IN LEXINGTON TN FOR REPAIR. IT HAS THIS PAST YEAR BROKEN AND I HAD TO REPLACE IT. I WILL NEED TO REPLACE BOTH SOON AND SUSPECT THAT OTHERS ARE DRIVING AROUND WITH THESE DEFECTIVE UNITS. *TR

NHTSA ID
11144704
Incident
Feb 17, 2018
Mileage
150,000 mi
Seat belts
Filed Jul 24, 2018

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHEN SHE RETRACTED THE REAR SEATS FROM A FOLDED POSITION, THE SEAT BELTS BECAME STUCK UNDER THE SEAT. THE CONTACT HAD TO TUG THE SEAT BELTS TO PLACE THE SEATS IN THE UPRIGHT POSITION. THE DEALER (LOEHMANN BLASIUS CHEVROLET CADILLAC, 90 SCOTT RD, WATERBURY, CT 06705, (203) 753-9261) INFORMED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA ID
11113245
Incident
Jul 10, 2018
Mileage
88,000 mi
AirbagsBody & structureSeat belts
Filed Feb 12, 2018

MY PROBLEM IS THAT I WAS NEVER NOTIFIED ABOUT THESE RECALLS ON MY FAMILY VEHICLE AND ALMOST EVER DAY HAVE THREE KIDS IN THE CAR THAT ARE IN HARMS WAY. AND STILL PAYING FOR THIS PIECE OF JUNK!

NHTSA ID
11072262
Incident
Feb 1, 2018
Fuel systemSeat beltsVisibility
Filed Jan 24, 2018

THIS VEHICLE CONTINUES TO HAVE UNPREDICTED PROBLEMS. WIPER PROBLEMS BRAKE ISSUES

NHTSA ID
11064725
Incident
Aug 1, 2017
Seat belts
Filed Oct 13, 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LAP PRETENSIONER ON THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HENDRICK CHEVROLET BUICK GMC SOUTHPOINT AT (919) 888-4896 (127 KENTINGTON DR, DURHAM, NC 27713) AND THE CONTACT WAS TRANSFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 11,295.

NHTSA ID
11033274
Incident
Oct 13, 2017
Mileage
11,295 mi
Seat belts
Filed Nov 16, 2015

THE REAR VIEW MIRROR THAT CONTAINS A BACKUP CAMERA LOOKS VERY CLOUDY/FOGGY AND IS VISIBLE HARD TO USE. ALSO THE SECOND ROW SEATS (DRIVER AND PASSENGER) SEAT BELTS ARE NO LONGER BUCKLING PROPERLY. MY 11 YEAR OLD SEATS BACK THERE AND EVERYTIME WE HIT A BUMP THE SEATBELT POPS OUT OF ITS BUCKLE.

NHTSA ID
10790787
Incident
May 29, 2014
AirbagsEngineOther / unspecified+1 more
Filed May 6, 2015

LETTER FROM CONGRESSMAN GOSAR ON BEHALF OF CONSTITUENT RE 2011 CHEVY TRAVERSE MULTIPLE RECALLS (ATTN: STEPHEN BRIGGS). *SMD THE CONSUMER STATED HER VEHICLE HAD THREE MAJOR SAFETY RECALLS REGARDING THE AIR BAGS, SEAT BELTS AND WATER PUMP. RECENTLY, WHILE DRIVING THE STABILTRAK SERVICE TRACTION CONTROL LIGHT ILLUMINATED, FOLLOWED BY THE ENGINE POWERING DOWN AND THE ENGINE LIGHT ILLUMINATED, AT WHICH POINT THE VEHICLE DECELERATED FROM 65 MPH TO LESS THAN 5 MPH. *JB

NHTSA ID
10714847
Incident
May 1, 2015
Seat beltsSteering
Filed Dec 8, 2014

ON AUGUST 6, 2014 WE HAD OUR VEHICLE SERVICED BY THE DEALER DUE TO AN AIRBAG RECALL AND AT THE TIME THE VEHICLE HAD 38,000 MILES. SHORTLY THERE AFTER WE NOTICED A GRINDING NOISE WHEN WE MADE A RIGHT HAND TURN. AT FIRST IT HAPPENED INTERMITTENTLY BUT EVENTUALLY IT BECAME NOTICEABLE AT LOW RATES OF SPEED (5 - 10 MPH). TODAY WE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE THIRD RECALL THIS BEING THE POWER STEERING PUMP. WE WERE INFORMED THAT THIS WAS COVERED BY GM BUT WE ALSO HAD A LEAK IN OUR RACK AND PINION AND IT WOULD COST $1200 TO REPAIR. WE INTEND TO FIGHT THIS SINCE IT APPEARS IT MAY BE LINKED TO THE STEERING RECALL. WE ALSO HAVE NOTICED THAT THE DRIVER SIDE SEAT BELT HAS CUT A GROOVE INTO THE PLASTIC SEATBELT COVER NEAR THE SHOULDER HARNESS. WE WERE TOLD THAT THIS WAS NOT RELATED TO THE EARLIER SEAT BELT RECALL WHICH HAD BEEN SERVICED. THIS COULD EFFECT THE INTEGRITY OF THE SEAT BELT SYSTEM IF THE BELT GETS SNAGGED BY THE PLASTIC GROOVE WHICH HAS APPEARED. THIS SHOULD NOT HAPPEN WITH A CAR THAT IS LESS THAN 3 YEARS OLD. *TR

NHTSA ID
10663007
Incident
Dec 8, 2014
Mileage
42,000 mi
AirbagsSeat belts
Filed Oct 21, 2014

THIS IS REGARDING THE HANDLING OF THE SAFETY RECALLS THAT CHEVY HAS ISSUED. WE WERE ADVISED TO BRING OUR VEHICLE IN FOR NO CHARGE REPLACEMENT ON PARTS. AFTER BRINGING THE SUV IN AND WAITING OVER AN HOUR I WAS ADVISED THE PARTS HAD TO BE ORDERED AND WOULD RECEIVE A CALL AS SOON AS THEY WERE IN. 5 WEEKS LATER, STILL NO CALL. I CALLED AND WAS ADVISED THE PARTS WERE IN. THERE WAS NO EXPLANATION AS TO WHY WE DIDN'T RECEIVE A CALL AS SOON AS THE PARTS WERE IN, AS THIS IS A SAFETY ISSUE AND WE HAVE A 1 YEAR OLD WHO RIDES IN THIS VEHICLE. BROUGHT THE SUV IN TO BE REPAIRED, WAS ADVISED 3 HOURS. AFTER 9HOURS WITH NO CALL, WE CALLED. WE WERE TOLD THAT THE PARTS THAT CAME IN WERE DEFECTIVE AND THEY NEEDED TO ORDER NEW PARTS. IT SHOULD BE KNOWN AND INVESTIGATED AS TO WHAT SERVICE CHEVY IS DOING ON RECALLS THAT ARE A SAFETY ISSUE, THE NEW PARTS ARE DEFECTIVE ALSO! I CALLED CHEVY AND FILED A COMPLAINT REGARDING THIS DEALERSHIP AND SERVICE. *TR

NHTSA ID
10649070
Incident
Sep 10, 2014
Seat belts
Filed Sep 26, 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE DRIVER SIDE FLEXIBLE STEEL CABLE FRACTURED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10639390
Incident
Jul 15, 2014
Seat belts
Filed Sep 18, 2014

MIDDLE SEATBELT ON THE SECOND ROW LOCKED WITH MY GRANDCHILD IN IT. WAS UNABLE TO GET HER CAR SEAT OUT. FINALLY GOT IT LOSE AND WAS TOLD BY THE DEALER IT WOULD COST ALMOST 350.00 TO FIX THIS. THIS HAS BEE LIKE THIS FOR OVER A YEAR. *TR

NHTSA ID
10637225
Incident
Jul 5, 2013
Seat belts
Filed Aug 1, 2014

I TOOK MY VEHICLE IN FOR THE SEAT BELT RECALL. THE RECALL WAS PERFORMED, LEAVING QUESTIONS. HOW DOES REMOVING THE SLEEVE ON THE SEAT BELT AND REPLACING IT WITH SHRINK WRAP PLASTIC MAKE THIS SAFER? THERE IS NOW NOTHING TO PREVENT THE SEAT BELT CABLE FROM RUBBING ON THE SIDES OF THE NOW HOLE WHERE THE SLEEVE WAS. NOT TO MENTION THIS LEAVES THIS AREA LOOKING TERRIBLE AND UNFINISHED. *TR

NHTSA ID
10618265
Incident
Aug 1, 2014
Mileage
40,000 mi
AirbagsSeat belts
Filed Jul 1, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE CRASHED INTO THE REAR END AND PUSHED THE VEHICLE INTO AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HER. THE CONTACT SUSTAINED INJURIES TO THE CHEST, KNEE AND A FRACTURED HAND. THE POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT THE AIR BAG LIGHT ILLUMINATED THREE TIMES PRIOR TO THE FAILURE HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE AND AS A TEMPORARY REMEDY RESET THE LIGHT. THE CONTACT ALSO LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAG). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 45,000.

NHTSA ID
10607441
Incident
Jun 30, 2014
Mileage
45,000 mi
Seat belts
Filed Apr 21, 2014

IN OUR 8 PASSENGER TRAVERSE WE HAVE FREQUENT TROUBLE WITH THE MIDDLE ROW, MIDDLE SEAT BELT LOCKING UP WHEN IT IS NOT USED. THE PROBLEM OCCURS WHEN SOMEONE GOES TO BUCKLE THEIR BELT IN THIS SEAT - IT WILL NOT DISENGAGE AND WE HAVE TO MANIPULATE THE SEAT OR THE AREA AROUND THE WHERE THE SEAT BELT RETRACTS INTO THE SEAT TO GET IT TO DISENGAGE. SOMETIMES IT BECOMES SO DIFFICULT OR TIME CONSUMING WE HAVE TO MOVE THAT PERSON TO THE 3RD ROW SEATING IN THE FAR BACK. IT IS ONLY THIS SEAT BELT THAT DOES THIS AND AFTER CONDUCTING AN INTERNET SEARCH, WE ARE NOT THE ONLY CONSUMERS HAVING THIS ISSUE. THIS IS AN INCONVENIENCE AT THIS POINT BUT AM CONCERNED IT IS A SAFETY ISSUE - IF THE SEAT BELT BEHAVES THIS WAY, HOW DO I KNOW IT WILL WORK PROPERLY IN AN ACCIDENT? WHEN WE BROUGHT OUR CAR TO THE DEALER TO LOOK AT THIS ISSUE THEY TOLD US THEY COULD REPLACE THE SEAT BELT. MY CONCERN IS THIS SEEMS LIKE A DESIGN FLAW AND IF THEY REPLACE THE SEAT BELT WITH THE SAME OEM PART, WHAT PREVENTS THE ISSUE FROM RECURRING? *TR

NHTSA ID
10583901
Incident
Jul 1, 2013
Seat belts
Filed Apr 11, 2014

I GOT INTO MY CAR ONE DAY. I PULLED THE SEATBELT TO BUCKLE IT AND THE PIECE THAT HOOKS NEXT TO THE SEAT AND DOOR WAS BROKEN OFF. I TOOK IT INTO SUNDANCE AND THE MECHANIC TOLD ME ITD BE $250 TO FIX IT BUT HE'S NEVER SEEN ANYTHING LIKE THAT IN 40 YEARS AND THERES NO WAY WE COULDVE BROKEN IT. I STILL HAVENT HAD MONEY TO FIX IT AND ITS NOT COVERED UNDER WARRANTY FOR SOME REASON. *JS

NHTSA ID
10579156
Incident
Dec 1, 2013
Seat belts
Filed Apr 2, 2014

DRIVERS SIDE SEAT BELT HAS STARTED TO FREY. THE CAR RADIO DOESN'T SHUT OFF WHEN IT'S SUPPOSED TO. IT STAYS ON EVEN ONCE DOOR IS OPENED. YOU MUST SIT IN THE CAR AND WAIT FOR IT TO TURN OFF. THINKING THERE MAY BE SOME TYPE OF ELECTRICAL PROBLEM, BUT NO ONE SEEMS TO KNOW HOW TO FIX IT....NOT EVEN THE DEALERSHIP. *TR

NHTSA ID
10576699
Incident
Jan 1, 2014
Mileage
65,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .