RoadVitals

2011 Chevrolet Traverse Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Apr 8, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 608 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 Chevrolet Traverse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Apr 8, 2022

The contact owns a 2011 Chevrolet Traverse. The contact stated that the weight of the vehicle placed on the suspension caused the steering wheel and four wheels to not align. Due to the failure, the contact stated that the steering wheel would align 50% percent to the right causing the vehicle to be undriveable. The contact had taken the vehicle to an independent mechanic for multiple repairs including the control bushing, lower control arm, rack and pinion, and several other vehicle parts; however, the failure persisted. The manufacturer had been notified of the failure and informed her that there were no open recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

NHTSA ID
11460185
Incident
Jul 3, 2020
Mileage
90,000 mi
ElectricalEngineSuspension
Filed Mar 16, 2021

THE WHOLE VEHICLE SHAKES WHILE DRIVING IT SEEMS LIKE THE BATTERY IS GOING DEAD OR IT DOESN'T WANT O TO GO ANYWHERE. TIMING CHANGE THE GAS GUAGE NOT READING RIGHT IT HORRIBLE GAS MILEAGE

NHTSA ID
11403208
Incident
Jan 4, 2021
Suspension
Filed Mar 3, 2021

THE STABILITRAK LIGHT KEEPS COMING ON POWER OF VEHICLE GOES DOWN..WHILE DRIVING

NHTSA ID
11398851
Incident
Mar 3, 2021
Mileage
183,000 mi
EngineSteeringSuspension
Filed Nov 11, 2019

CAR WAS POWERING DOWN AT HIGHWAY SPEEDS AND CHECK ENGINE LIGHT CAME ON. NOW NEEDS TIMING CHAINS REPLACED. ALSO STARTED HAVING ISSUES WITH THE STEERING NOT WORKING AND THE STEERING RACK IS BAD AND NEEDS REPLACES. SUSPENSION IS NO GOOD AND ALL HAS TO BE REDONE. VEHICLE ONLY HAS 70,000 MILES ON IT FOR BEING A 2011.

NHTSA ID
11279395
Incident
Nov 4, 2019
Mileage
70,000 mi
ElectricalSuspension
Filed May 11, 2019

THE AIR CONDITIONER STILL FAULTY. REPLACED HOSES AND FREON. THE STRUTS STILL LEAKING FLUID AROUND TIRE AREA SINCE PURCHASED. I SEE MANY COMPLAINTS ONLINE AT DIFFERENT FORUMS ABOUT THIS. MY ENGINE LIGHT COMES ON INTERMITTENTLY ANF WHEN I HAVE IT TESTED IT JUST SAYS O2 SENSORS. THE LIGHT WILL STAY ON FOR 1-2 DAYS AND THEN GO OUT AND REMAIN OFF FOR SEVERAL MONTHS AT A TIME. EVERYTHING IN THE CAR IS PLASTIC AND KEEPS POPPING OFF. I HAVE REPLACED SO MANY DOOR AND SEAT PIECES THAT THIS IS CRAZY EVEN DOWN TO REPLACING MOTOR MOUNTS. I LOVE CHEVROLET BUT THIS BY FAR HAS BEEN MY MOST AGGRAVATING AND COSTLY PURCHASE.... I USED TO GO TO MY LOCAL CHEVY DEALER FOR SERVICE BUT I NOTICED WHEN I LOG IN TO MY CHEVY/GM PROFILE THEY DON'T LOAD ANYTHING INNTHE SYSTEM FOR CHEVY TO SEE YOU ARE REALLY MAINTAINING YOUR CAR. THESE DEALERS ARE RIPPING PEOPLE OFF.

NHTSA ID
11207005
Incident
Dec 15, 2015
Suspension
Filed Jan 23, 2019

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY IMMEDIATELY AFTER IT WAS PURCHASED. THE CONTACT STATED THAT THE SHOCKS WERE FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WIILIS CHEVROLET BUICK (2707 S DUPONT BLVD, SMYRNA, DE 19977) AND TEST DRIVEN. THE MECHANIC STATED THAT THE SHOCKS WOULD RETURN TO NORMAL EVENTUALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 126,000.

NHTSA ID
11171649
Incident
Jan 9, 2019
Mileage
126,000 mi
BrakesEngineSuspension
Filed Jun 22, 2018

MY VEHICLE HAS TIE ROD LOOSE, LEAKY MOTOR RACK, REAR VALVE COVER LEAK, BRAKES AND ROTORS LOOSE, CONTROL ARM LOOSE, ALL WHEELS CORRODED, FRONT STRUT LEAKS.

NHTSA ID
11103358
Incident
Jun 20, 2018
Mileage
68,000 mi
Suspension
Filed May 2, 2018

TRACTION CONTROL OF SIGNAL ON ALONG WITH THE TRAK SERVICE LIGHT ON. RATTLING COMING FROM THE DRIVER SIDE FRONT WHEEL AREA. VEHICLE SHUTS OFF ABRUPTLY, WITH NO WARNING AT ALL. VEHICLE HAS 109K MILES ON IT. THIS HAPPENS AT AROUND TH 65MPH SPEED. UPON RESEARCH, THIS IS AN ON GOING ISSUE WITH THIS YEAR MAKE & MODEL & NEEDS TO BE RECALLED IMMEDIATELY BY GM, BEFORE THERE IS A TRAGEDY BECAUSE OF IT!

NHTSA ID
11091388
Incident
May 2, 2018
Mileage
109,000 mi
Other / unspecifiedSuspension
Filed Apr 23, 2018

APPROXIMATELY 2 WEEKS AGO AFTER HITTING A VERY SMALL POT HOLE I NOTICED A LOUD NOISE WHEN I WOULD TURN THE STEERING WHEEL TO THE RIGHT ONLY 3 DAYS AFTER THAT IT'S STILL TO RIGHT AND NEVER TO THE LEFT BUT DOES MAKE SOME NOISE STRAIGHT. CALLED OUR DEALER FOR AN APPOINTMENT BUT IT'S GOING TO BE A WHILE 5-15 AND THEY CHECKED AND NO RECALLS ARE ON OUR CAR BUT I'VE READ NUMEROUS SAFETY ISSUES ABOUT THESE VEHICLES. LAST WEEK WHILE IT WAS RAINING I NOTICED MY CAR FELT LIKE IT WAS SLIDING OR SKATING ONCE AGAIN CALLED DEALER WAS TOLD STILL CAN'T HELP ANY SOONER. NOW TODAY WHILE WINDY AND RAINING IT WAS AWFUL LITERALLY A FIGHT TO KEEP IT IN THE ROAD IT WAS SWAYING AND MOST DEFINITELY DID NOT FEEL SAFE. MYSELF AND MY HUSBAND HAVE 3 SONS AND HE WORKS FOR THE STATE OF KY FORESTRY DEPT. FIGHTING WILDFIRES AND WORKS A LOT AND IS SOMETIMES OUT OF STATE FOR 21-40 DAYS STRAIGHT SO HE'S NOT HERE MUCH TO CHECK THINGS OUT. OUR BOYS ARE ALL INTO SPORTS AND OTHER AFTER SCHOOL PROGRAMS YEAR ROUND WITH LOTS OF TRAVELING INVOLVED. MY CONCERN IS FROM ALL THE SUSPENSION ISSUES I'VE READ THAT THERE WAS A RECALL ON MY CAR BUT SAYS 0 WHICH DOESN'T SEEM RIGHT. I WANNA BE SURE THAT MY FAMILY WILL BE SAFE WHEN IN THIS VEHICLE AND AS IF RIGHT NOW IT SURE DOESN'T FEEL LIKE IT. PLEASE HELP ME FIND MORE INFO BECAUSE HITTING A POT HOLE (VERY SMALL BUMP ZERO DAMAGE) SHOULDN'T CAUSE ALL THESE PROBLEMS REQUIRING MY FAMILY TO HAVE TO SPEND A TON OF MONEY TO FIX. THIS ISN'T GOOD BUSINESS AND I WOULD HOPE CHEVROLET WOULD CARE IF THE SAFETY OF A WHOLE FAMILY WOULD BE IN JEPORADY OVER SOMETHING THAT SHOULDN'T BE WRONG WITH MY VEHICLE THAT BY THE WAY ONLY HAS 79000 MILES ON IT. HOPE SOMEONE GETS IN CONTACT WITH ME THANKS HAVE A GREAT DAY.

NHTSA ID
11089731
Incident
Apr 5, 2018
BrakesSteeringSuspension
Filed Jan 10, 2018

I ONLY MADE ONE PAYMENT ON MY CAR AND I DON'T FEEL IT'S SAFE TO DRIVE OR PUT MY KIDS IN. THE STEERING AND TIRES OR SOMETHING JUST SWAY PULL NOISE AND I FEEL I DON'T HAVE ANY CONTROL.

NHTSA ID
11062051
Incident
Oct 18, 2017
Mileage
70,571 mi
SteeringSuspension
Filed May 16, 2016

WE HAVE MANY ISSUES WITH OUR FAMILY CAR 2011 TRAVERSE ONE BEING OUR POWER STEERING WHINING NOISE AND IT GET REALLY LOUD THAT WE ARE HAVING OUR 2ND ISSUE IN LESS THEN 4 MONTHS. WE ARE JUST FINDING OUT THEY PUT A REMANUFACTURED PART AND MASTER CYLINDER LEAKING INTO BOOSTER.. I DRIVE WITH EXTREME CARE DAILY..

NHTSA ID
10865157
Incident
Feb 6, 2016
SteeringSuspension
Filed Oct 13, 2015

THE VEHICLE HAS BEEN EXPERIENCING STEERING ISSUES FOR A COUPLE YEARS - LOUD MECHANICAL NOISES AND POPPING. I HAVE TOPPED OF STEERING FLUID RESERVOIR SEVERAL TIMES AND THAT QUIETED THE NOISE, BUT THERE WAS NO EVIDENCE OF A LEAK ON MY GARAGE FLOOR UNTIL OCTOBER 2015 (AFTER SERVICE EXPLAINED BELOW). THE POPPING BECAME A NUISANCE AGAIN AND I TOOK INTO THE LOCAL CHEVROLET DEALER TO INSPECT. THEY FOUND SEVERAL ISSUES IN THE FRONT END THAT NEED REPLACED: RACK AND PINION (LEAKING), POWER STEERING PUMP, END LINKS, BUSHINGS, TRANSMISSION MOUNT, STRUTS (LEAKING). STEERING COMPONENT FAILURE IS A POSSIBILITY IN THESE ISSUES AND CAN CAUSE LOSS OF POWER STEERING IN THE VEHICLE. LOSS OF POWER STEERING WOULD LIKELY END UP IN AN ACCIDENT DUE TO INABILITY TO TURN VEHICLE AS INTENDED. GM SHOULD ISSUE A SPECIAL COVERAGE FOR RACK AND PINION REPLACEMENT AND STRUT LEAKS AS THESE ARE VERY WELL KNOW SAFETY/DESIGN FLAWS. GM HAS ALREADY ISSUED SPECIAL COVERAGE FOR THE POWER STEERING PUMP.

NHTSA ID
10781558
Incident
Oct 6, 2015
Mileage
75,000 mi
SteeringSuspension
Filed Mar 3, 2015

I WAS PURCHASING THE VEHICLE AND TOLD THAT I COULD NOT PICK IT UP DUE TO A FAULTY RACK AND PINION THAT THEY NEEDED TO REPLACE. NOW 30,000 MILES LATER THE RACK AND PINION HAS FAILED AGAIN AND HAS TO BE REPLACED MAKING THIS THE 3RD RACK IN PINION IN THIS CAR WHICH IS A SAFETY ISSUE. THEY ARE ALSO STATING FRONT STRUTS ARE NOW LEAKING. THEY FOUND THIS FAULTY RACK AND PINION WHEN I TOOK THE CAR IN FOR LOW COOLANT LEVELS AND THE WATER PUMP NEEDING REPLACED UNDER THE EXTENDED WARRANTY WATCH. *TR

NHTSA ID
10691776
Incident
Oct 10, 2012
Mileage
30,000 mi
AirbagsBody & structureSuspension
Filed Jul 11, 2014
Crash reported1 injury reported

WHILE SITTING AT A STOP SIGN MY TRAVERSE WAS HIT ON THE DRIVER'S SIDE BY THE TIRE AND FENDER. THE SIDE AIR BAG OR FRONT AIRBAGS DIDN'T DEPLOY. THE VEHICLE THAT HIT MY TRAVERSE HAD AIRBAGS THAT DEPLOYED. MY WIFE WAS 4 MONTHS PREGNANT AND DIDN'T HAVE PROPER PROTECTION OF THE MULTIPLE AIRBAGS THIS VEHICLE HAS. SHE INJURED HER KNEE FROM BANGING INTO THE DASH BOARD AND CAUSED GREAT CONCERN ABOUT THE HEALTH OF OUR UNBORN CHILD. THE SAD PART IS NOW WE RECEIVE A LETTER THAT OUR CAR IS PART OF THE RECENT SIDE IMPACT AIR BAG RECALL ON THE CHEVROLET TRAVERSE. THE REASON WHY IT DIDN'T DEPLOY IN THE ACCIDENT IS BECAUSE OF WIRE ISSUES ON THE AIRBAG SYSTEM. UNSAFE AT ANY SPEED. *TR

NHTSA ID
10609870
Incident
Jan 31, 2014
Mileage
72,400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .