2017 Chevrolet Traverse Brakes Problems

The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would let me know when a new part was available. However now my battery is completely dead, I have not been m able to work and have been evicted from my home forced to live in my sweltering 2017 Traverse with no AC, No OnStar emergency services, not even a panic alarm to rely on. On top of that I cannot roll the windows all the way up which is a major safety concern considering I'm a single, disabled, [XXX] female living on the streets in my vehicle alone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744489

Incident

Aug 12, 2025

I have owned GM vehicles approximately 50 years and have never had brake issues on a vehicle in any of those years. I have always purchased new vehicles and the vehicle was/is a one person ownership. The current vehicle of concern and consideration is a 2017 Chevrolet Traverse with approximately 21,000 miles. Currently the 6 year old vehicle required all brakes and rotors to be replaced as well as a rear driver side caliper. The garage owner had never realized such an early required brake replacement($967.10) as was required, especially with driving habits less than 3500 miles annually. I did contact General Motors Customer Care and their recommendation was to send this incident report to NHTSA for research and consideration. I am in possession of a receipt indicating service performed on my vehicle 1/6/2023 by a professional mechanic and auto service garage in Sodus, New York. I am deeply concerned about the safety and disappointed with the untimely short “wear” of the braking system. Further consideration and recommendation will be appreciated. Thank you for the immediate attention to my issue and I look forward to hearing from someone. Respectfully submitted

NHTSA ID

11500647

Incident

Jan 6, 2023

The electrical in the car is bad. I know others with Chevrolets and are having the same issue. The power windows nor doors work on my passenger side with the key or door controls. Also their is a squeaking noise when braking in my brake pedal. With new pads and rotors the car don’t stop smoothly, feel vibration in the steering wheel. The car is already having an error for the EVAP canister purge control valve. The car isn’t tht old to be needing to replace this already.

NHTSA ID

11483944

Incident

Sep 6, 2022

7/5/22 it has now been over a month since we started to have our car serviced at Ourisman Chevrolet of Bowie. On 7/3/22 while driving up a hill in our neighborhood the engine shut off, the brakes gave out, and the power steering stopped working. Had we been anywhere else my children, husband, and I could be dead from being in a serious car accident. This problem was confirmed by the dealer and reported to be caused by a "defective part" being installed. When I inquired about why there wasn't a recall for this part I was informed that it is a rare defect but they the service department receives a vehicle with identical problems every 3-4 months. We received no warning lamps, messages, or other signs that this was going to happen. During the week of Memorial Day we noticed the fuel gauge misreading and the air conditioning blowing warm. This problem was repeatedly reported. The air conditioning was repaired. The fuel gauge continues to misread.

NHTSA ID

11478159

Incident

Jul 5, 2022

2017 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARD TO BRAKE FAILURE AND UNINTENDED ACCELERATION. THE CONSUMER STATED WHEN THE VEHICLE ACCELERATED IT CRASHED INTO AN APARTMENT BUILDING. THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT FUNCTION PROPERLY. THE DRIVER WAS NOT HURT BUT, A RESIDENT WAS INJURED.

NHTSA ID

11476861

Incident

Aug 1, 2022

I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between them. There were 6 similar complaints about 2017 Chevrolet Traverse vehicles at carcomplaints.com, where I also posted. I called the national phone line for General Motors because I was concerned about safety. GM sent an investigator to my home to take photos and electronic codes. They set up a claim for me, although I was only looking for a potential safety recall. Weeks later, they contacted me to say my claim was denied. When I asked for more details, they told me the engineers had concluded that I stepped on the gas rather than the brake. This didn’t make sense to me since both the brake and the accelerator had engaged. The gas pedal is recessed far closer to the floor than the brake pedal. While it is possible that my boot could have pressed on each of them at the same time since I reacted quickly, it's unlikely. I also wonder if the cruise control had engaged since, on this vehicle, it doesn't turn off and require you to turn it on again when you stop the engine and restart it. I requested the engineering data, which they sent me and I kept.

NHTSA ID

11472843

Incident

Mar 2, 2022

I WAS BACKING UP MY VEHICLE GOING NO MORE THAN FEW MPH. MY BRAKES WOULD NOT STOP THE PEDAL WENT TO FLOOR. LUCKILY I WAS NOT GOING ANY FASTER BECAUSE MY CHILDREN WERE IN CAR. THE CAR WAS ABLE TO ROLL TO A STOP I KEPT PUMPING BRAKES AND IT FINALLY STOPPED. AS PER SEAT BELTS. THE ADAPTER TO BUCKLE SEAT BELT BROKE AND NEEDS TO BE REPLACED. THIS HAPPENED WHILE TRYING TO BUCKLE MY CARSEAT THE COVER BROKE OFF.

NHTSA ID

11352722

Incident

Sep 1, 2020

Mileage

74,000 mi

BRAKES DIDN'T STOP VEHICLE WHEN APPLIED, AIRBAG SENSOR FAILED AT 25K MILES AND WARRANTY DID NOT COVER IT. *TR

NHTSA ID

11327855

Incident

Apr 20, 2020

Mileage

25,800 mi

DRIVING ON HWY WITH CRUISE CONTROL SET TO 72. I THINK I WENT TO UP CRUISE CONTROL TO 75 WHEN CAR SPED UP TO ALMOST 90MPH DESPITE ME TURNING OFF CRUISE CONTROL AND STANDING ON BRAKE. AFTER OF COUPLE MINUTES THE CAR SLOWED DOWN. BUT I HAD NO CONTROL OVER MY VEHICLE'S BRAKING O THE ACCELERATION FOR AT LEAST 2 MINUTES. *TR

NHTSA ID

11324383

Incident

May 13, 2020

Mileage

38,540 mi

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE NOISE WHEN THE CONTACT ATTEMPTED TO BRAKE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (708-474-0000, LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438) WHERE THE ROTOR WAS TURNED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT IT OPERATED AS EXPECTED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID

11210814

Incident

Sep 20, 2017

Mileage

5,000 mi

BRAKES DID NOT ENGAGE WHILE PRESSING CAUSING AN ACCIDENT. ATTEMPTING TO STOP VEHICLE KEPT GOING WHILE BRAKES PRESSED, VEHICLE DID NOT STOP UNTIL MAKING AN IMPACT WITH A METAL BEAM. ALSO AIR BAGS DID NOT EMPLOY.

NHTSA ID

11100586

Incident

Jun 8, 2018

Mileage

42,000 mi

WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.

NHTSA ID

11063282

Incident

Jan 17, 2018

Mileage

4,460 mi