2017 Chevrolet Traverse Steering Problems

The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 72,000.

NHTSA ID

11666700

Incident

Jun 13, 2025

Mileage

72,000 mi

Steering wheel randomly gets tight and difficult to turn. Eventually gets to a point where it won't turn. This doesn't occur all the time but randomly. No warning lights go on. Took to mechanic. Didn't happen to them when tested. But they flushed steering fluid and refilled. Taking the car back home. Again steering wheel got tight and difficult to turn. Got to a point where you couldn't turn again.

NHTSA ID

11523586

Incident

May 24, 2023

The steering pump is faulty and the car only has 56,00o miles on it. I have read other people’s same issue on the internet. It is extremely dangerous because you cannot control the steering on the car and you could possibly injure yourself or someone else. 04/08/2023

NHTSA ID

11516698

Incident

Apr 8, 2023

The high pressure power steering lines in this vehicle are leaking due the proximity of the power steering lines to the coolant lines. Over time they rub against each other and eventually fail resulting in a loss of power steering fluid and a loss of power steering. GM has known about this since Technical Service Bulletin 13-02-32-001E was issued in December 2017, but has failed to notify the customer. This is a safety issue that GM needs to take care of.

NHTSA ID

11462378

Incident

Apr 13, 2022

ENGINE IDLE DOWN COMING OFF EXPRESSWAY POWER STEERING WAS HARD TO TURN RAN OFF THE ROAD. DROVE CAR THE REST OF THE WAY HOME STEERING WAS STILL HARD TO TURN IN EITHER DIRECTION, CHECK POWER STEERING FLUID AND FOUND IT TO BE OK

NHTSA ID

11378139

Incident

Dec 6, 2020

Mileage

56,006 mi

TODAY I STARTED TO DEVELOP A WHINING NOISE AND THE STEERING HAS STARTED TO BECOME INCREASINGLY HARDER TO TURN IN THE PAST WEEK. IT IS HARD TO TURN AT LOW SPEEDS. THERE HAVE BEEN VARIOUS TIMES WHERE I HAVE BEEN UNABLE TO MANEUVER THE VEHICLE WHEN TRYING TO PARK DUE TO THE STEERING BECOMING VERY STIFF. I'VE ALSO HAD A CLOSE CALL GETTING INTO AN ACCIDENT WHILE MAKING A U-TURN DUE TO THE STEERING BEING NEARLY IMPOSSIBLE TO TURN TODAY. THIS IS VERY UNSAFE. I WAS TRY TO TURN LEFT INTO A PARKING DRIVE WAY WITH ONCOMING TRAFFIC AND CARS BEHIND ME. LUCKILY THEY STOPPED. I COULDNT MAKE THE TURN AT ONCE. THE WHEEL WAS TOO TIGHT AND I DIDNT HAVE THE STRENGTH TO TURN THE WHEEL ENOUGH TO THE LEFT TO COMPLETE THE TURN. I HAD TO GO BACK AND TRY AGAIN. I HIT THE SIDEWALK CURB. AND TO GO BACK AND FORTH TO GET THE CAR IN A POSITION ENOUGH TO TURN INTO THE DRIVE. I HAD A CAR SHOP CHECK TO POWER STEERING FLUIS AND THERE WAS ENOUGH. THEY ADVISED I COME BACK BECAUSE THEY WERE GOING TO CLOSE SO THEY COULD CHECK FURTHER UNDER THE VEHICLE.

NHTSA ID

11289188

Incident

Dec 15, 2019

I HAVE A 2017 TRAVERSE, BOUGHT IT WITH JUST A FEW THOUSAND MILES ON IT BACK IN 2017. I STARTED HAVING PROBLEMS THE DAY AFTER I BOUGHT IT. THE CAR WOULD DIE ALMOST EVERY DAY. FINALLY GOT THAT ISSUE FIXED. A FEW MONTHS LATER THE WASHER FLUID STOPPED WORKING. I TOOK IT IN TO HAVE IT LOOKED AT AND THEY SAID IT HAD A HOLE IN IT. I HAD IT REPLACED. A FEW MONTHS LATER MY ENGINE STARTS MAKING A REALLY LOUD NOISE WHEN ACCELERATING AND MY STEERING WHEEL WOULD GET SO TIGHT WHEN I TURNED IT, THAT I COULDN'T TURN. I TOOK IT TO BE LOOKED AT AND WAS TOLD IT HAD A HOLE IN THE STEERING PUMP AND A PIN NEEDED TO BE REPLACED AS WELL AS THE PUMP. I HAD THAT REPLACED. A FEW WEEKS LATER I'M GETTING GAS AND TRY TO START MY CAR AND IT STALLS. I TRY TO START IT AGAIN AND IT STARTS, BUT IT ACTS LIKE IT WANTS TO DIE. THE FUEL GAUGE NEEDLE STAYS ON E, EVEN THOUGH I JUST FILLED MY TANK UP. THIS SAME ISSUE HAS HAPPENED 3 TIMES NOW AFTER GETTING GAS. MY STEERING HAS STARTING MAKING A SQUEAKING NOISE WHEN I TURN IT. MY ENGINE IS SO LOUD WHEN I'M DRIVING, IT'S DEFINITELY NOT A NORMAL SOUND. WHEN MY CAR SITS IN PARK WITH THE ENGINE IN YOU CAN HEAR THE ENGINE WHISTLING AND REVVING UP ON ITS OWN, AND THEN IT ACTS AS THOUGH IT WANTS TO DIE.

NHTSA ID

11277415

Incident

Oct 18, 2018

Mileage

20,000 mi

NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATED AND TURNED THE STEERING WHEEL. THIS HAPPENED IN THE CITY AND ON THE HIGHWAY. I TOOK IT TO TWO MECHANICS WHO BOTH DIAGNOSED IT WITH A LEAK IN THE POWER STEERING PUMP. THEY SAID THERE IS A HOLE. THIS CAR IS LESS THAN TWO YEARS OLD AND THIS IS NOT NORMAL. ALSO, MY CAR CONTINUES TO DIE WHEN NOT IN MOTION. ALTHOUGH MY CAR SAYS THE BATTERY IS CHARGED, WHEN I GO TO START MY CAR IT WON'T START. I ALWAYS MAKE SURE NOTHING IS LEFT ON IN HER CAR. IT STARTED DOING THIS TWO WEEKS AFTER I BOUGHT IT AND IT HAS CONTINUED SINCE NICE THEN. THIS IS DEFINITELY NOT NORMAL EITHER.

NHTSA ID

11151902

Incident

Oct 29, 2018

Mileage

42,000 mi

I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY I COULD NOT TURN MY WHEEL AND THEN THE CAR COMPLETELY SHUTOFF WHILE IN MOTION. I WAS ON A CITY STREET.GOING STRAIGHT. I WAS ABLE TO PUT ON MY HAZARDS AND THEN RESTARTED THE CAR. THE DEALERSHIP RAN DIAGNOSTIC TESTS AND TEST DROVE IT AND COULD NOT REPLICATE THE PROBLEM AND FOUND NOTHING THE MATTER WITH IT. THE CAR WAS PURCHASED NEW AND HAS LESS THAN 40,000 MILES ON IT. THIS IS A MAJOR SAFETY HAZARD. THANKFULLY NO ONE WAS DRIVING RIGHT BEHIND ME OR I WOULD HAVE BEEN HIT.

NHTSA ID

11083498

Incident

Apr 4, 2018

Mileage

38,000 mi

WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.

NHTSA ID

11044408

Incident

Nov 7, 2017

Mileage

15,000 mi

AS I WAS DRIVING ON A CITY STREET THE STEERING BECAME VERY HARD AND DIFFICULT.

NHTSA ID

10972049

Incident

Apr 12, 2017