2018 Chevrolet Trax Brakes Problems

The contact owns a 2018 Chevrolet Trax. The contact stated that while driving 20 MPH and attempting to slow down, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to slow and stop the vehicle. There was no warning light illuminated. The vehicle was driven to the residence. An independent mechanic was contacted to diagnose the vehicle. A dealer was not notified of the issue. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.

NHTSA ID

11717353

Incident

Feb 10, 2026

Mileage

135,000 mi

Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, Special Coverage Adjustment N182202780, Product Safety Recall N202300860. All similar issues but none for the 2018 Chevy Trax. Feel this is a huge issue as it is a direct issue with safety. Brakes are a critical part of safety when on the road.

NHTSA ID

11715830

Incident

Jan 26, 2026

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

NHTSA ID

11669818

Incident

Jun 27, 2025

Mileage

143,000 mi

Approximately one week ago, I went to reverse out of my drive way and my brakes were very hard. I was able to stop ok, but it took more effort than normal. That day, while in traffic, the “Service Brake Assist” indicator came on my dashboard. This went away after I went into class and then started my Trax and began driving again. The indicator did not reappear until about two days later. I parked in my driveway and that next morning I reversed out like usual and I had to put every bit of my 158lbs on the brake. I drove very slowly and then tried reversing. The brakes were fine. The next night I was driving home and someone cut me off. I had zero brakes. I had to drive off the road to avoid a collision. I came less than a foot from slamming into the vehicle in front of me. I managed to miss most of the curb but ended up hitting the curb with my right rear tire (a chunk of the tire is now missing). Once the vehicle has been driven for a brief period of time there aren’t severe problems with the brakes (while in reverse). Overall the vehicle has significantly less braking power and requires maximum force from me to completely stop. The “service brake assist” light/indicator comes on sporadically and I have gone to a parts store three separate times for a scan but they say when the indicator is not active it may not trigger a read out. One of the stores said I needed to take it to a dealership but I do not have the money for that as I am a single mother in college. Tonight I parked differently so that I could mow the lawn and when I reversed into the driveway (at an incline), a “hill assist” indicator flashed very briefly. My vehicle currently has 36,859 miles, of which I have personally driven 30,259 miles. All maintenance is done as it should be at proper times.

NHTSA ID

11483606

Incident

Sep 1, 2022

My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.

NHTSA ID

11469871

Incident

Jul 16, 2021

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.

NHTSA ID

11425196

Incident

May 18, 2021

Mileage

58,240 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT CALLED OURISMAN CHEVROLET OF MARLOW HEIGHTS AT 240-455-3386 (LOCATED AT 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE ROTORS WERE CLEANED AND THE BRAKE PADS WERE ALSO CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER REGARDING A LOANER VEHICLE; HOWEVER, THE CONTACT WAS NEITHER CALLED BACK NOR INFORMED WHEN THE RECALL PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,222. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11253650

Incident

Jun 14, 2019

Mileage

9,222 mi

I CALLED AND MADE AN APPOINTMENT AT HENDRICK CHEV BUICK GMC, 12050 W BROAD ST., RICHMOND, VA 23233 ON JUNE 29TH AND CARRIED MY VEHICLE IN. THEY WOULD NOT LOOK AT IT TO SEE IF IT NEEDED THE PART SINCE THEY HAD TO WAIT UNTIL AFTER JULY 1ST. I WENT BACK AGAIN AND THEY LOOKED AT IT AND SAID THE PART NEEDED TO BE REPLACED. AS OF TODAY THEY STATE THEY DO NOT HAVE THE PART. WHY CAN'T THEY GET THE PART?

NHTSA ID

11244440

Incident

Jul 1, 2019

Mileage

4,000 mi

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, (215) 537-2377). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

NHTSA ID

11222232

Incident

Jun 19, 2019

Mileage

34,000 mi