2018 Chevrolet Trax Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Chevrolet Trax, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension3425.4%
- Engine2921.6%
- Electrical1813.4%
- Powertrain (other)107.5%
- Driver assistance96.7%
- Brakes96.7%
- Steering96.7%
- Other / unspecified75.2%
- Fuel system32.2%
- Airbags21.5%
- Seat belts10.7%
- Body & structure10.7%
- Tires & wheels10.7%
- Transmission10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
There are known issues with the control arms on these vehicles and I have had a clunk any time I hit the slightest bump or crack and it is especially bad when my wheels are turned. There is no recall linked to my vin but this is the exact issue that has been recalled on other vins. This makes driving the car with my children very unsafe.
Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.
Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.
The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I had the car diagnosed and this is the issue.
Tech during an annual inspection found the rear Diff. Carrier cracked and crumbling apart into small pieces. There was evidence of fluid leaking onto the rear exhaust. Due to safety concerns tech would not inspect without the replacement of the rear diff. Carrier, Axel/Differential. Replacement cost was $2,681.41.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.
The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2018 Chevrolet Trax. The contact stated that while driving 20 MPH and attempting to slow down, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to slow and stop the vehicle. There was no warning light illuminated. The vehicle was driven to the residence. An independent mechanic was contacted to diagnose the vehicle. A dealer was not notified of the issue. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.
Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, Special Coverage Adjustment N182202780, Product Safety Recall N202300860. All similar issues but none for the 2018 Chevy Trax. Feel this is a huge issue as it is a direct issue with safety. Brakes are a critical part of safety when on the road.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Power steering isn’t working
My lower control arm weld has cracked. It was checked shortly after purchase and passed inspection at the Chevy garage in Elkins, WV. Now the weld is cracked on both driver and passenger sides and it making a clunking sound. I do not feel safe to drive this vehicle. This problem should of been fixed when the recall came out, they should of replaced with new parts. My husband Inspected the problem and found the cracks. I took photos to document it. We found the problem on [XXX] but has been clunking for over a month INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.
While driving the vehicle started to smoke under the hood. Once the engine cooled off, I opened the hood. There was coolant sprayed all over the engine. I had the vehicle towed to a mechanic and was told the hose that connects to the fan had cracked off because the plastic piece used by Chevy isn’t robust. Even after repairs were made for the issue, a month later the same plastic piece could not hold up. Over 700$ put into this issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IT HAPPENED 3RD TIMES NOW. FIRST 2 HAD BEEN REPLACMENTS AND NOW I HAVE TO RETURN IT TO FIX IT FOR 3RD AIRBAG
2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact’s aunt owns a 2018 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle started to malfunction, and the rear and front passenger’s side seat belts seized. The check engine warning light, traction control warning light, and power steering assist warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the vehicle started to decelerate, the transmission disengaged, and the steering wheel seized. The contact stated that she was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the steering column and the main computer had inadvertently disconnected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
SUDDENLY STARTING TO RECEIVE "HOOD OPEN" WARNING WHILE DRIVING; HOOD IS COMPLETELY CLOSED. WHEN PARKED, ALARM STARTED TO GO OFF, TO ALERT THAT HOOD IS OPEN WHILE CAR IS SITTING IN DRIVEWAY; AGAIN, HOOD IS COMPLETELY CLOSED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX EQUIPPED WITH TWO CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P205/70/R16 (NA). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES SHOOK AND WERE WORN DOWN. THE CONTACT STATED THAT THE VEHICLE FAILED THE GAUGE INSPECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORTSEMA MOTORS, INC. (227 N STATE ST, GRANGEVILLE, ID 83530, (208) 983-0320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TWO TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2018 Chevrolet Trax. The contact stated that at start up, the AWD disabled message was displayed. The service AWD warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential clutch control module failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact referenced Technical Service Bulletin: 7346-02. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired under Technical Service Bulletin: 7346-02. The failure mileage was approximately 60,150.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .