Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2013 Chrysler 200 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 102 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 102, in the owner's own words
driver's seat headrest deployed while I was driving. I cannot put it back in place because some internal plastic parts have broken off. The passenger seatbelt sensor keeps going off as if the passenger has not buckled the seat belt. The sensor on that same seat keeps going off even if there's no one sitting on that seat.
The contact owns a 2013 Chrysler 200. The contact stated that upon entering the vehicle and closing the front driver's side door, the driver's side front seat headrest deployed inadvertently with the vehicle turned off. The dealer was notified of the failure and informed the contact that there would be a charge for the headrest replacement. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Multiple issues, passenger window is a very common issue, looked on YouTube and found many videos for it was able to jump with direct power to the pigtail using wires and a battery and was able to roll it up but no explanation for why it ends up having this issue, heater core also a consistent issue, it is obvious with passenger side goes cold and 95% of the fix is a new heater core. Headrests popping, had the safety recall done 02chz28 (Recall S61) and never was mentioned or brought up by local dealer, both seatbelts are not functioning properly, passenger side is the worst, locks up and both are running along the plastic causing it to become deformed and wearing on the edges of the belts. Vehicle has obvious replacements on the front but no accident history. Hood is a different vin number and grill is not original from factory. I found the original photo of the car's first sale post. Odd malfunction is washer fluid can run out with no indicator being triggered for low fluid.
The contact's fiancé owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off, his fiancé heard a loud explosion coming from the vehicle. The contact's fiancé looked inside the vehicle and discovered that the front passenger's side headrest had exploded and separated. The front passenger's side headrest air bag had been deployed. The vehicle was taken to the dealer, where it was determined that the front passenger's side headrest needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 23-027-20 (Active Head Restraint X84 Warranty Extension); however, the vehicle was not covered under the TSB. The failure mileage was approximately 84,000.
The contact owns a 2013 Chrysler 200. The contact stated the vehicle was parked at a Walmart, upon entering the vehicle, the contact noticed the front passenger’s side headrest had inadvertently deployed. The contact took the vehicle to an independent mechanic and the contact was informed that the failure was associated with NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags). The vehicle was not repaired. The contact called the local dealer and was informed that the previous owner had the recall repair performed March 12, 2013. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 57,429.
The contact owns a 2013 Chrysler 200. The contact stated that after entering the vehicle, he noticed that the front passenger’s side headrest had deployed without impact. No warning lights were illuminated. The vehicle was taken to a local dealer and serviced under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was repaired; however, the contact stated that when he entered the vehicle, the failure reoccurred with the driver's side headrest. The vehicle was taken back to the dealer, and the contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2013 Chrysler 200. The contact stated that his son parked the vehicle, and as he disengaged the seat belt and was exiting the vehicle, the air bag headrest inadvertently deployed and hit him on the back of the head. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not repaired. The approximate failure mileage was 74,000.
ON 6/16/2018, I WAS INVOLVED IN A HIGHWAY ACCIDENT WHEN TRAVELING SOUTH AND A DEER RAN OUT ACROSS FROM THE NORTH SIDE OF THE HIGHWAY CRASHING RIGHT INTO THE FRONT DRIVERS SIDE OF MY VEHICLE THEN FLEW UP IN THE AND CRASHED DOWN RIGHT THREW MY WINDSHIELD WHILE I WAS TRAVELING AT A RATE OF SPEED OF 50 MPH. I WAS SEVERELY INJURED SINCE MY SEATBELTS FAILED TO RESTRAIN ME AND NONE OF MY AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT. HOWEVER, MONTHS AFTER VEHICLE WAS REPAIRED FOLLOWING DEER COLLISION THE AIRBAG SPONTANEOUSLY DEPLOYED AND I SUFFERED SECONDARY INJURY. I NEED SOME ANSWERS ON WHY I WANTED NOTIFIED ABOUT THE RECALL BEFORE NOW. I JUST RECEIVED THE LETTER REGARDING RECALL ON THE VEHICLE'S AIRBAGS AND SEATBELTS TWO YEARS LATER! THIS IS UNACCEPTABLE. I HAVE PLENTY OF PHOTOS HOWEVER NEED TO UPLOAD, PLEASE CONTACT ME. THANK YOU
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST DEPLOYED WHILE THE VEHICLE WAS PARKED, WITHOUT WARNING. THE CONTACT WAS SITTING IN THE DRIVER'S SIDE SEAT HOWEVER, NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM KATY (21777 KATY FWY, KATY, TX 77450) TO BE DIAGNOSED HOWEVER, THE TEST WAS NOT COMPLETED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,890.
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT HIS WIFE PARKED THE VEHICLE WHILE PLAYING TENNIS, UPON RETURN, THE DRIVER SIDE HEADREST HAD DEPLOYED. THE CONTACT TOOK THE VEHICLE TO SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY (2102 S. FEDERAL HWY A, DELRAY BEACH, FL 33483) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT MADE AN APPOINTMENT AT THE SAME DEALER AND HAD THE VEHICLE REPAIRED FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,220.*BF *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE HEADREST WAS IN A LOWER POSITION THAN ORIGINALLY POSITIONED. THE CONTACT CALLED THE LAWLEY CHRYSLER DODGE JEEP RAM LOCATED AT 1901 AZ-92, SIERRA VISTA, AZ 85635, (520) 458-8000) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
CAR STALLING WHILE DRIVING CALLED RECALL SAID THAT MY CAR DOESN'T GO BUT IT'S LOSTED UNDER MY RECALL
I WAS DRIVING DOWN THE ROAD ONE DAY, AND WHEN I WAS SITTING AT A STOPLIGHT, I WAS SMACKED IN THE BACK OF MY HEAD BY THE HEAD RESTRAINT. I WAS STATIONARY WHEN IT HAPPENED, AND 3 MONTHS LATER THE PASSENGER SIDE HIT MY WIFE. *JS
MY VEHICLE WAS PARKED AND THE DRIVER'S SIDE HEADREST POPPED OUT. TOOK IT TO THE DEALER AND WAS ADVISED THAT IT COULDN'T BE RESET. NOW IT JUST HURTS MY NECK WHEN DRIVING.*DT CONSUMER STATED THERE WERE NO INJURIES.*JB
SEAT BELT ON FRONT PASSENGER SIDE RETENTION LOCKS. THE DEALERSHIP HAD TO TAKE OUT FRONT SEAT TO GET THE CAR SEAT BACK IN NORMAL OPERATION.
ADJUSTED THE ELECTRICAL MIRROR THEN SHORTLY AFTER ADJUSTMENT SMOKE STARTED TO ROLL OUT FROM UNDER THE BUTTONS OF THE WINDOW CONTROLLERS AND MELTED THEM SLIGHTLY (DRIVER AND PASSENGER FRONT WINDOW BUTTONS) THE VEHICLE WAS IN MOTION AND THEN STATIONARY DUE TO WE HAD TO EXIT THE VEHICLE DUE TO BE OVERCOME WITH SMOKE. WE WERE TURNING OFF A HIGHWAY TO A RESIDENTIAL STREET. WE THEN WAS ABLE TO GET BACK INTO THE CAR WHEN THERE WAS LITTLE SMOKE AND CONTINUE 1/2 MILE TO THE HOME WERE STAYING AT. WINDOW'S WILL NOT ROLL UP OR DOWN NOW. DUE TO THE SMOKE, I AM AFRAID TO DRIVE MY VEHICLE BACK TO MICHIGAN FROM WISCONSIN IN A WEEK. ALSO, THE FRONT PASSENGER SEAT BELT DOES NOT LOCK ONTO THE RESTRAINT LOCK. WHY DID IT NOT BLOW A FUSE BEFORE IT STARTED SMOKING?
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED UNINTENTIONALLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,766.
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE ACTIVE HEADREST ON THE FRONT PASSENGER SIDE DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *TT*JB
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE THE CONTACT'S WIFE WAS DRIVING UNKNOWN SPEEDS, THE DRIVER'S SIDE HEADREST EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER SUSTAINED HEAD INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAC HAIK CHRYSLER DODGE JEEP RAM, 95395 I-55 NORTH JACKSON, MS 39206, 601-208-0144) WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE HEADREST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FRONT DRIVER?S SIDE HEADREST WAS ALSO ABOUT TO DEPLOY. THE VEHICLE WAS TAKEN TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293, (941) 484-8300) WHERE IT WAS DIAGNOSED THAT THE CLIP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,723.
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE HEADREST AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
AIR BAG AND SEAT BELT RECALL BUT I HAVE YET BEEN NOTIFIED TO GO FOR THE REPLACEMENT. I RECALL I SIGNED UP ONLINE TO GET NOTIFIED BUT THAT HASN'T HAPPENED.
I RECEIVED THE RECALL NOTICE FOR MY VEHICLE AND TOOK IT TO THE DEALER, VATLAND CHRYSLER DODGE IN VERO BEACH, FL, ON 8/29/2017 WHO DETERMINED WHICH MODULES NEEDED REPLACEMENT RELATED TO MY RECALL (S61/NHTSA 16V-668). I AM TOLD BY THE DEALER THAT THE PARTS REQUIRED ARE BACKLOGGED NATIONWIDE. IT HAS BEEN OVER 7 MONTHS SINCE I INITIALLY RECEIVED THE RECALL NOTICE. THIS ISSUE IS NOT BEING ADDRESSED IN A TIMELY MANNER. PASSENGERS IN MY VEHICLE CONTINUE TO BE AT RISK. WHEN WILL THE PARTS BE AVAILABLE?
SAFETY RECALL S61 / NHTSA 16V-668. THIS WAS ALREADY FIXED AND COMPLETED BY THE EWALD CHRYSLER DEALERSHIP IN FRANKLIN WI, PHONE 414-369-4552 A COUPLE MONTHS AGO. THE WEBSITE INDICATES THIS RECALL IS STILL OUTSTANDING AND I RECEIVED A NOTICE IN THE MAIL JUST LAST WEEK. COULD YOU PLEASE FIX THE WEBSITE TO SHOW THIS HAS BEEN RESOLVED. THIS WAY YOUR RECORDS WILL BE CORRECT AND I WILL NO LONGER RECEIVE MAIL ABOUT THE S61 RECALL. THANK YOU SO MUCH! P.S. I ALREADY SENT AN EMAIL THROUGH THE 'MOPAR' WEBSITE TODAY AS WELL.
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GANDRUD DODGE CHRYSLER JEEP RAM IN GREENBAY, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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