2018 Chrysler 300 Driver assistance Problems

I am asking for a recall based on the following issue. The vehicle's LCD screen has become delaminated which causes all features that are the controlled by the "radio" portion of the car to become dysfunctional and malfunction. the car will randomly beep, change air temperature and zone (defrost, to floor, to dash, and back) Navigation will start, car will connect to "SOS" multiple times in a row, loss of hands-free communication, etc.. This is a Safety hazard as it causes the driver to become distracted in order to attend to the the incessant beeping and issues related to the AC/heat, navigation, radio volume, and SOS calls, etc.) This appears from Chrysler Forums to be an issue among a large groups of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group (NHTSA) and to ask for a recall of the car for this reason.

NHTSA ID

11537199

Incident

Jul 4, 2023

The contact owns a 2018 Chrysler 300. The contact stated that he had observed a discoloration on the back-up screen in the center of the screen. The contact stated that the screen appeared to be separating into layers from the inside. The contact stated that when he placed the vehicle in reverse(R) the back-up camera was distorted. The contact stated that the image was pixilated and moved up to the top of the screen. The contact stated that there was no image from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11520213

Incident

Aug 8, 2021

Mileage

60,000 mi

The contact owns a 2018 Chrysler 300. The contact stated that while reversing, the backup camera failed to operate due to the Uconnect System malfunctioning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,078.

NHTSA ID

11489033

Incident

Oct 12, 2022

Mileage

21,078 mi

The contact owns a 2018 Chrysler 300. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

NHTSA ID

11487138

Incident

Sep 29, 2022

Mileage

57,000 mi

The contact owns a 2018 Chrysler 300. The contact stated while driving in reverse at approximately 2 MPH, the backup camera screen went blank. The contact stated that the failure was intermittent. Additionally, the contact stated that the car radio, hands-free cell phone connection, and navigation system also failed intermittently. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

NHTSA ID

11484074

Incident

Mar 12, 2020

Mileage

72,000 mi

The contact owns a 2018 Chrysler 300. The contact stated while reversing, the rearview camera suddenly became inoperable. The contact stated that the center display screen was experiencing delamination. The vehicle was taken to the dealer where it was diagnosed that the interior screen was delaminating. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 90,000.

NHTSA ID

11478163

Incident

Aug 7, 2022

Mileage

90,000 mi

The contact owns a 2018 Chrysler 300. The contact stated that the door panels on all four doors had started to independently separate from the door frame. She also stated that the center console had also began to separate. In addition, various electrical failures would occur while driving including the backup camera. The contact's boyfriend had taken the vehicle to an unknown dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and she was given the same information as the dealer. The contact was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA ID

11458040

Incident

Jan 1, 2021

ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.

NHTSA ID

11203993

Incident

Apr 25, 2019

Mileage

24,000 mi

THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.

NHTSA ID

11192660

Incident

Mar 28, 2019

Mileage

15,400 mi

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.

NHTSA ID

11130300

Incident

Sep 4, 2018

Mileage

290 mi