2018 Chrysler 300 Problems

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

https://www.nhtsa.gov/?nhtsaId=11535069

There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am asking for a recall based on the following issue. The vehicle's LCD screen has become delaminated which causes all features that are the controlled by the "radio" portion of the car to become dysfunctional and malfunction. the car will randomly beep, change air temperature and zone (defrost, to floor, to dash, and back) Navigation will start, car will connect to "SOS" multiple times in a row, loss of hands-free communication, etc.. This is a Safety hazard as it causes the driver to become distracted in order to attend to the the incessant beeping and issues related to the AC/heat, navigation, radio volume, and SOS calls, etc.) This appears from Chrysler Forums to be an issue among a large groups of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group (NHTSA) and to ask for a recall of the car for this reason.

The contact owns a 2018 Chrysler 300. The contact stated that he had observed a discoloration on the back-up screen in the center of the screen. The contact stated that the screen appeared to be separating into layers from the inside. The contact stated that when he placed the vehicle in reverse(R) the back-up camera was distorted. The contact stated that the image was pixilated and moved up to the top of the screen. The contact stated that there was no image from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.

Windshield seams unhinged, the interior panels buckled and unhinged obstructing airbags, and wiper dispenser malfunctions causing poor visibility while driving. I’ve experienced every disappointment and near dangers of uconnect to having the system replaced with the same brand to no avail. I have date stamped pictures depicting the unsafe issues. I even went back to the dealership of purchase to get answers. They confirmed having knowledge of all issues I mentioned but they have done nothing to repair, replace, or provide suggestions.

The contact owns a 2018 Chrysler 300. The contact stated that the infotainment display screen and defroster control was inoperable. The vehicle was diagnosed, and it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

Just recently purchased this used vehicle in August and the car has shut off a few times while driving. This is a safety issue. The check engine light does not come on at all.

Back up camera problem screen either turns blue or is scrambled. This has been going on off and on for the past year sometimes it happens immediately upon putting car in reverse and other times whine in the middle of backing up. The car is with the dealer now Also door panels are separating from the front doors I have heard this is a common problem with these cars and I'm not sure if it could affect side door airbags.

Front driver has lifted. Took the car in to have it repaired and they have no resolution. On 9/12/2022 I attempted to exit my vehicle and the panel had lifted such that the door would not open. The only way to exit my car was to climb over the center console to exit the vehicle. Only way to get door open after was to continue to pull up on the panel so I could place the locking mechanism in it's proper place. This could have been a severe safety hazard.

The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication and call random phone numbers. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am asking for a recall of the car for this reason.

ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.

The Power monitoring sensor system failed.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (LOCATED AT 3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, (254) 773-4556) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 28, 2019, WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A CURB. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SIDE BUMPER, FENDER, AND WHEEL WERE DAMAGED. THE CONTACT'S CHEST STRUCK THE STEERING WHEEL DUE TO THE IMPACT. THE CONTACT SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM FOR THE CHEST PAIN AND LOW BLOOD PRESSURE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

THE COMPUTER ISSUE HAS BEEN ON GOING FOR A WHILE. THE COMPUTER SCREEN JUMPS AROUND ON ITS OWN CHANGES AIR AND HEAT SETTINGS, RADIO SETTINGS, BLANKS OUT ON THE REAR VIEW SITE WHILE IN USE. TRANSMISSION SKIPS ON TAKE OFF AND BUMPS WHEN CHANGING GEARS PARTICULARLY REVERSE AND PARK...... RECENTLY, LAST WEEK, THE CAR CUT OFF IN THE MIDDLE OF TURNING INTO A DRIVE WAY NO WARNING LIGHT OR SIGN OF DISTRESS. I ATTEMPTED TO START IT AND IT JUST CLICKED LIKE IT WAS OUT OF GAS BUT WASNT. THE (P) FOR PARKING KEPT BLINKING BECAUSE IT WOULD NOT GO IN PARK COMPLETELY SO IT NEVER STARTED . I HAD TO USE THE PARKING BRAKE TO PREVENT IT FROM ROLLING. I TOWED IT TO A AUTO REPAIR SHOP AND IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL FAULT WITH THE FUEL TANK. SO ALMOST 1,OOO$ LATER IT WAS REPLACED AND ITS RUNNING HOWEVER THE TRANSMISSION IS NOT QUITE RIGHT. IM CONCERNED ABOUT THE FUEL PUMP ISSUE BECAUSE IT WAS SUDDEN WITH NO TYPE OF WARNING LIGHT ETC. THERES BEEN NO "PARK OUTSIDE RECALL' FOR THIS VIN# AND I WOULD LIKE TO KNOW WHAT I SHOULD TO DO TO SOMEWHAT ENSURE MY SAFETY . THANK YOU FOR YOUR CONSIDERATION DURING THIS DIFFICULT TIME. I HOPE TO HEAR BACK WITH A SOLUTION OR ADVICE.

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). My fuel gage is now not operating correctly. I have filled the tank up over 3 times and it only shows 3/4 of a tank.

https://www.nhtsa.gov/?nhtsaId=11535069

TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VIN WAS INVALID. THE VEHICLE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VIN WAS INVALID. THE VEHICLE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.

SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.