Body & structureBrakesEngine+1 more
Filed Jan 15, 2004
I HAVE HAD MORE PROBLEMS WITH THIS CHRYSLER THAN ANY CAR I HAVE DRIVEN. IT IS NOT YET TEN YEARS OLD, BUT I HAVE HAD BRAKE WORK DONE AT LEAST THREE TIMES TOTALING 1500.00+DOLLARS. MY AIR CONDITIONING FAILS EVERY YEAR. THE BARS ON THE OUTSIDE OF THE CAR HAVE BEGUN TO PEEL AWAY FROM THE MAIN BODY. THREE INSIDE DOOR HANDLES HAVE BROKEN OFF FROM THE INSIDE, AND I DONT EVEN USE MY REAR DOORS. THIS WILL COST ME 150.00 PER DOOR WITHOUT INCLUDING LABOR. MY CAR IS IN THE SHOP NOW BECAUSE THE MECHANIC IS CHECKING IT FOR TRANSMISSION FAILURE. THE REAR TRANS. MOUNT AND MOUNT BUSHINGS HAVE BEEN REPLACED AND NEED TO BE REPLACED AGAIN. THE ALIGNMENT IS OFF BECAUSE IT NEEDS NEW LOWER CONTROL ARMS NOW. WITHOUT THE TRANSMISSION FAILING THIS IS 900.00 WORTH OF WORK. I HAVE NEVER BEEN ABLE TO GET ANYTHING FROM CHRYSLER EXCEPT AN EMAILED, "I'M SORRY...THANK YOU FOR BUYING CHRYSLER" IF I EVER GET THIS CAR OUT OF THE SHOP, I WILL NOT BUY CHRYSLER AGAIN. I HAVE SPENT THOUSANDS OF DOLLARS ON VARIOUS REPAIRS ON THIS CAR AND IT IS ONLY 9 YEARS OLD!
- NHTSA ID
- 10070611
- Incident
- Sep 15, 2002
- Mileage
- 120,000 mi
Body & structureHeating & air conditioningInterior & seats+1 more
Filed Oct 25, 2003
I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME ON THE BACK OF MY HEAD WHILE I WAS CHANGING THE OIL. THE TRUNK LID WILL ALSO FALL AND HIT YOU ON THE HEAD. ONE OF THE REAR INSIDE DOOR LATCHES BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. I DECIDED TO FIX THE DOOR LATCH MYSELF AND THE PARTS NEEDED TO FIX THE DOOR HAD BEEN ON BACK ORDER FOR 6 MONTHS. I HAD TO BUY A COMPLETE DOOR PANEL AT A SALVAGE YARD TO FIX A SIMPLE DOOR LATCH HANDLE. THE MOST RECENT AND SERIOUS SAFETY COMPLAINT THAT I HAVE HAPPENED ON 10-12-03. MY WIFE WAS DRIVING THIS VEHICLE AND I WAS THE PASSENGER ALONG WITH 2 OTHER PASSENGERS. WHILE APPROACHING A BRIDGE AND ONCOMING TRAFFIC WE HIT A BUMP IN THE HIGHWAY AND THE CAR DIED. MY WIFE NEARLY PANICKED AS SHE COULD NOT STEER THE CAR. SHE THEN TURNED THE IGNITION SWITCH BACK ON AND THE CAR RESTARTED. THE IGNITION SWITCH TURNED ITSELF OFF BY SIMPLY HITTING A BUMP IN THE ROAD, SOMETHING WE ALL DO EVERY TIME WE DRIVE. I CONSIDER THIS LAST INCIDENT TO BE VERY SERIOUS AND FELT LIKE SOMEONE NEEDED TO BE INFORMED. I REALIZE THAT THIS VEHICLE IS 10 YEARS OLD BUT IT HAS LESS THAN 75,000 MILES ON IT. WHILE THIS CAR WAS UNDER WARRANTY THE ENGINE WAS REBUILT, THE TRANSMISSION WAS WORKED ON, WINDSHIELD MOTOR WENT OUT, AND THE AIR CONDITIONER QUIT. ALSO A SEAT RAIL BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. TO SUM THINGS UP, THIS WAS THE FIRST CHRYSLER PRODUCT THAT I HAD EVER PURCHASED AND IT WILL DEFINITELY BE THE LAST. *LA
- NHTSA ID
- 10043546
- Incident
- Aug 12, 2003
- Mileage
- 74,000 mi
Body & structure
Filed Mar 1, 2001
I BELIEVE THE FAILURE EXISTED WHEN I BOUGHT THE CAR FROM SIERRA MOTORS IN APRIL OF 2000 BUT I WAS UNABLE TO RECOGNIZE IT AT THE TIME BECAUSE I HAD NEVER DRIVEN A VEHICLE WITH THIS PROBLEM BEFORE. I HAD THE CAR IN ABOUT 1 WEEK AFTER I BOUGHT IT DUE TO FUEL LINE FAILURE AND ASKED THEM TO CHECK THE UNDERCARRIAGE WHILE THEY WERE AT IT AND THEY SAID THEY FOUND NOTHING WRONG. THE LONGER I HAD THE CAR, THE WORSE IT GOT UNTIL I HAD TO TAKE IT BACK AND TOLD THEM IT SEEMS TO WALK WHEN I DRIVE IT AND SOMETHING MUST BE WRONG WITH THE UNDER CARRIAGE OF THE CAR. THIS TIME THEY DID FIND IT BUT THEY SAID IT DID NOT HAVE A RECALL ON IT. MY DAUGHTER FOUND A RECALL ON THE 1994 CONCORD FOR THIS PROBLEM AND I WANT TO FIND OUT WHY MY CAR IS NOT INCLUDED AND WHAT I CAN DO TO GET IT INCLUDED. THANK YOU. JEANETTE YARBROUGH. *AK
- NHTSA ID
- 741771
- Incident
- Feb 27, 2001
Body & structure
Filed Feb 23, 2001
WHEN OPENING HOOD IT WILL STAY OPEN FOR WHILE. THEN, WILL CLOSE SLOWLY/ WILL SHUT FAST WITHOUT A WARNING. TOOK VEHICLE TO DEALER WHERE THEY SAID PROBLEM WAS WITH HOOD SHOCKS THAT WERE NOT HOLDING. *AK
- NHTSA ID
- 881312
- Incident
- Feb 22, 2001
Body & structureTransmission
Filed Jan 2, 2001
GAS STRUTS SUPPORT THE HOOD WHEN RAISED ON THIS VEHICLE, IN LIEU OF THE MORE TRADITIONAL SPRINGS OR PROP. APPARENTLY, WHEN THE CAR MOVES FROM A MODERATE TEMPERATURE ENVIRONMENT TO A COLD ENVIRONMENT AFTER A FEW YEARS OF SERVICE, THESE GAS STRUTS WILL NOT ADEQUATELY SUPPORT THE WEIGHT OF THE HOOD, WHICH THEN FALLS ON THE DRIVER'S HEAD AS HE CHECKS THE OIL, CAUSING LACERATIONS AND POTENTIALLY A CONCUSSION OR OTHER SERIOUS INJURY. THE TRANSMISSION, WITH AGE, IN VERY COLD WEATHER, CAN REFUSE TO SHIFT INTO A FORWARD GEAR AFTER BACKING THE CAR OUT ONTO A ROADWAY, CAUSING A MAJOR POTENTIAL FOR A SERIOUS ACCIDENT. THIS VERY DANGEROUS PROPENSITY SHOULD TRIGGER A RECALL BY CHRYSLER TO FORECLOSE SERIOUS INJURIES AND ACCIDENTS. *AK
- NHTSA ID
- 738668
- Incident
- Dec 15, 2000
Body & structureSteeringSuspension
Filed Oct 17, 2000
HOOD WON'T STAY UP BECAUSE PROP ROD SEALS ARE LEAKING. NLM
- NHTSA ID
- 556713
- Incident
- Sep 28, 2000
Body & structure
Filed Aug 23, 2000
TRUNK LID AND ATTACHMENTS COLLAPSED AND A FELL ONTO OWNER'S HEAD, RESULTING IN INJURY. DEALER HAS REPAIRED VEHICLE AT THE OWNER'S EXPENSE.*AK
- NHTSA ID
- 868458
- Incident
- Aug 14, 2000
Body & structureSuspension
Filed Jun 19, 2000
AFTER TAKING CAR INTO DEALER FOR RECALL REPAIRS ON A RUSTED FRAME, AND IMMEDIATELY AFTER GETTING CAR BACK FROM DEALER, HEARD A CLUNKING NOISE. CONSUMER FELT IT MAY BE COMING FROM SUSPENSION. *AK
- NHTSA ID
- 863774
- Incident
- May 18, 2000
Body & structure
Filed Apr 5, 2000
CONSUMER HAS BEEN WAITING SINCE FEBRUARY 18, 2000 TO GET RECALL # 99V125000/ ENGINE CRADLE FIXED. BUT DEALER DOES NOT HAVE PARTS, AND CANNOT DETERMINE WHEN PARTS WILL COME IN. CONSUMER STATES THAT HE IS DRIVING AN UNSAFE VEHICLE. *AK *ML
- NHTSA ID
- 859753
Body & structure
Filed Apr 5, 2000
CONSUMER HAS BEEN WAITING FOR 8 WEEKS TO GET RECALL 99V215000/ ENGINE CRADLE REPAIRS DONE. DEALER CLAIMED THERE WERE NO PARTS OR TOOLS AVAILABLE TO FIX RECALL DUE TO BRACKETS AND TOOLS BREAKING. *AK
- NHTSA ID
- 859720
Body & structureSteering
Filed Mar 29, 2000
RECALL 99V215OOO/ ENGINE CRADLE. PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. CONSUMER HAS CONTACTED DEALERSHIP EVERY WEEK SINCE THE FIRST CONTACT, TOOK 1 MONTH TO REPAIR. OWNER CURRENTLY HAS A PROBLEM WITH THE FRONT OUTER TIE ROD, WHICH NEEDS TO BE REPLACED FOR THE 3RD TIME. *AK *ML
- NHTSA ID
- 859385
- Incident
- Mar 1, 2000
Body & structure
Filed Mar 8, 2000
RECALL 99 V 215./ ENGINE CRADLE. TOOLS THAT ARE NEEDED TO REPAIR THE RECALL ARE BROKEN. THE DEALER IS NOT ABLE TO SERVICE THE RECALL. *AK *ML
- NHTSA ID
- 858201
- Incident
- Feb 23, 2000
Body & structureSteering
Filed Dec 29, 1999
THE GAS STRUTS WEAKENED IN COLD WEATHER, ALLOWING THE HOOD TO FALL ON MY HEAD CAUSING PERSONAL, BUT FORTUNATELY NOT SEVER, INJURY. NO PRIOR INDICATION OF WEAKENING. THE POWER STEERING SYSTEM FAILED DURING A LOW-SPEED PARKING LOT MANEUVER, CAUSING MY WIFE TO LOSE CONTROL. FORTUNATELY SHE STOPPED. REQUIRED RACK REPLACEMENT AND POWER STEERING PUMP FAILURE. CAR ESSENTIALLY UNSTEERABLE. IF IT HAD HAPPENED AT SPEED, A SERIOUS ACCIDENT WOULD SURELY HAVE OCCURRED. *AK
- NHTSA ID
- 716635
- Incident
- Sep 15, 1999
Body & structureSuspension
Filed Nov 19, 1999
THE SUBFRAME CRACKED, DISMOUNTING THE LOWER CONTROL ARM, CAUSING THE VEHICLE TO SHAKING VERY BADLY. CONSUMER PULLED TO THE SIDE. THE DEALER HAS BEEN CONTACTED. *AK *YC
- NHTSA ID
- 853155
Body & structurePowertrain (other)
Filed Aug 18, 1999
SUBFRAME BROKE AT WELD POINT, WHICH IN TURN, CAUSED THE AXLE TO BREAK WHILE BACKING UP IN THE DRIVEWAY. *AK
- NHTSA ID
- 845361
- Incident
- Jun 26, 1999
Body & structurePowertrain (other)
Filed Jun 30, 1999
REAR AXLE BROKE DUE TO FRAME RAIL WITH HAIR LINE CRACKS. DEALER/MANUFACTURER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. CAN NHTSA HELP IN THIS MATTER. *AK
- NHTSA ID
- 841532
- Incident
- Feb 15, 1999
Body & structureTransmission
Filed Mar 24, 1999
VEHICLE WAS IN DEALER FOR REPAIRS OF UNRELATED COMPONENT WHEN I WAS CALLED AND TOLD THERE WAS A TEAR IN THE FRAME RAIL. INSPECTING THE TEAR IT AT ONE OF THE LEFT SIDE AREA ADJACENT TO WHERE THE CRADLE ASSEMBLY BOLTS TO THE FRAME RAIL. COMPARING THE FAILED RAIL TO THE RIGHT HAND RAIL IT APPEARS A REINFORCING CHANNEL THAT SHOULD BE INSIDE THE FRAME RAIL TO DISTRIBUTE THE LOADS FROM THE CRADLE ASSEMBLY IS MISSING. VEHICLE HAD A NEW TRANSMISSION INSTALLED IN JULY 1998, AND THE TRANSMISSION WAS INSPECTED IN JAN 1999. FAILURE APPEARS TO BE A FATIGUE TYPE AS IT IS RAGGED AND HAS FAILED SOME OF THE FRAME RAIL WELDS. CHRSLER'S AREA REP HAS SUPPOSEDLY LOOKED AT IT AND I WAS TOLD HE SAID THAT IT COULD NOT BE A FACTORY DEFECT OR IT WOULD HAVE FAILED LONG BEFORE NOW. CAR WAS DRIVEN VERY LIGHTLY UNTIL AROUND SEPT 1996 AND SINCE THEN HAS BEEN DRIVEN NORMALLY. THE VEHICLE IS STILL SITTING AT THE DEALERS AS THEY DON'T SEEM TO KNOW HOW TO FIX IT, REGARDLESS OF WHO PAYS FOR THE REPAIR. *AK
- NHTSA ID
- 704848
- Incident
- Feb 15, 1999
Body & structureTransmission
Filed Oct 14, 1997
PASSENGER DOOR STOP INOPERATIVE. YH
- NHTSA ID
- 604442
- Incident
- Sep 16, 1997
Body & structure
Filed May 16, 1995
TRUNK LID WILL NOT STAY UP UNLESS ITS COMPLETELY OPEN. TT
- NHTSA ID
- 965407
- Incident
- May 15, 1995
Body & structure
Filed Apr 28, 1995
TRUNK LID INADVERTENTLY OPENED WHILE PARKED OVERNIGHT IN FRONT OF OWNERS HOUSE. PLEASE PROVIDE DETAILS. TT
- NHTSA ID
- 964512
- Incident
- Apr 18, 1995
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.