BACK WINDOW FELL OUT WHILE AT HIGHWAY SPEEDS. THE ONLY THING THAT KEPT IT FROM COMING COMPLETELY LOOSE WAS THE REAR WINDOW DEFROST WIRES.
- NHTSA ID
- 10862259
- Incident
- Apr 11, 2016
- Mileage
- 72,000 mi
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2005 Chrysler Crossfire Roadster submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 55 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 55, in the owner's own words
BACK WINDOW FELL OUT WHILE AT HIGHWAY SPEEDS. THE ONLY THING THAT KEPT IT FROM COMING COMPLETELY LOOSE WAS THE REAR WINDOW DEFROST WIRES.
I PURCHASED THIS CAR THIS YEAR FROM A CHRYSLER EXECUTIVE WHO HAS OWNED IT FOR YEARS. SHE TOLD ME THAT WHILE DRIVING IT THE REAR GLASS WINDOW FELL OUT. THIS WAS HER DAILY DRIVER SO SHE HAD IT RE GLUED AS FAST AS SHE COULD SO SHE WOULD HAVE A CAR TO GET TO WORK.SHE DID NOT KNOW OF THE TSB ON THIS. TSB-23=035-11 CALLED X-31/ADHESION. I BOUGHT THE CAR THIS YEAR AND THE WINDOW IS LOOSE ON THE EDGES AND I AM AFRAID IT WILL FALL OUT AND CAUSE AN ACCIDENT. I TOOK IT TO A DEALER AND THEY DO NOT KNOW WHAT TO DO. THEY SAID BECAUSE IT WAS ALREADY FIXED IT WOULD PROBABLY NOT BE COVERED. IS THIS TRUE? I BOUGHT THIS CAR TO BE A DAILY DRIVER, NOT A SUNNY DAY DRIVER.
I AM ONE OF THOSE AFFECTED BY THE REAR WINDOW FALLING OUT OF THE CHRYSLER CROSSFIRE. AT FIRST THEY OFFERED TO GET ME A NEW TOP FOR $700. GOODWILL THEY SAID. I TOLD THEM I COULDN'T AFFORD IT. THEY WOUND UP RESENDING THE OFFER AND REFUSED TO HELP ME AT ALL. I TRY TO REGLUE THE WINDOW BUT IT FALLS OUT AGAIN. I AM IN NJ WHICH IS NOT ONE OF THE STATES THEY WERE HELPING PEOPLE IN. PLEASE HAVE CHRYSLER RECALL ALL CROSSFIRES FOR THIS KNOWN PROBLEM. THANKS. *TR
I PURCHASED THIS VEHICLE AND NOT LONG AFTER, THE REAR WINDOW OF THE CONVERTIBLE TOP CAME LOOSE. I CONTACTED CHRYSLER ABOUT THE ISSUE. I'VE BEEN VERBALLY TOLD THAT THERE WAS A REPLACEMENT NOTE THAT AFFECTED CHRYSLER CROSSFIRES FOR 9 STATES. THE VEHICLE HAD TO BE ORIGINALLY SOLD IN ONE OF THESE 9 STATES. I CAN'T REMEMBER THE 9 SPECIFICALLY BUT...MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS (WHICH IS NOT PART OF THE 9 STATES REPLACEMENT CLAUSE), I LIVE IN MO WHICH IS COVERED BY THE REPLACEMENT CLAUSE. THE LADY THAT I SPOKE TO SAID THAT IT WAS A HUMIDITY ISSUE THAT WOULD CAUSE THE WINDOW TO UNGLUE.... SO, I ARGUED THAT MY VEHICLE IS NOW REGISTERED IN A STATE THAT THEY CLAIMED HAS THE LEVEL OF HUMIDITY THAT WOULD CAUSE THE KNOWN ISSUE, BUT, SHE STAYED FIRM ON THE FACT THAT MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS AND THAT STATE IS NOT PART OF THE REPLACEMENT DEAL../ WHAT ARE MY RIGHT AS A CONSUMER? I HAVE WATER GETTING IN MY TRUNK WHICH CAUSED MULTIPLE ELECTRICAL ISSUES. AND NOW, I'M STUCK WITH THE BILL OR KEEPING THE VEHICLE AS IS. THANK YOU CHRYSLER. *TR
REAR WINDOW FELL OUT COMPLETELY IN THE MIDDLE OF A THUNDERSTORM WITH MY WIFE DRIVING. THE WINDOW HAPPENED TO FALL INSIDE THE VEHICLE BUT IT COULD HAVE CAUSED AN ACCIDENT IF IT HAD FALLEN OUTSIDE THE CAR. SHE WAS LUCKY THAT THE WINDOW DID NOT FALL ON HER AND WE ONLY GOT WET. *TR
THE BACK WINDOW SEPARATED FROM THE TOP. MY UNDERSTANDING IS THAT CHRYSLER EXTENDED THE WARRANTY FOR THIS PROBLEM TO 10 YEARS 100000 MILES BUT NOT ON ALL OF THEM. MY CAR IS NOT COVERED. MAKES NO SENSE THAT SOME ARE AND SOME ARE NOT. *TR
THIS SERVES AS AN ADDENDUM TO OUR (AND MANY OTHERS') COMPLAINTS. THE CHRYSLER TSB THAT YOU HAVE ON FILE, ONLY LISTS THE AFFECTED SYSTEMS AS "VISIBILITY", AND IT CALLS FOR REPAIR (?) WHEN IT ACTUALLY SPECIFIES REPLACEMENT AS THE ONLY RECOMMENDED REMEDY, AT A TYPICAL COST OF $2,500; TO BE PROVIDED OR REIMBURSED TO A SMALL SELECT GROUP OF OWNERS, EVEN THOUGH THIS FAILURE CONTINUES TO OCCUR NATIONWIDE. THIS IS ABSURD. WE SHOULD NOTE THAT THE TERM "STRUCTURE" AS AN "AFFECTED PART" NO LONGER APPEARS IN YOUR E-MAIL COMPLAINT FORM (WE WONDER WHY?) ALL MODERN CONVERTIBLE ROOF TOPS AND WINDOWS ARE INTENDED AND DESIGNED FOR SAFE, LONG TERM USE IN ANY EXPECTED DRIVING CONDITIONS, THUS THE USE OF DOT APPROVED SAFETY GLASS AND ELECTRONIC REAR WINDOW DEFROSTERS, ESPECIALLY WHEN CONDITIONS REQUIRE THE ROOF TOP TO BE IN THE "UP" POSITION. THE NEGATIVE RESULTS OF ANY WINDOW DETACHMENT, VISIBILITY, STABILITY OF THE VEHICLE, SAFE REACTION BY THE DRIVER, WEATHER PROTECTION, ELECTRICAL MALFUNCTION ETC., BOTH IMMEDIATE AND POTENTIAL LONG TERM, IN A CASE WHERE THE VEHICLE MUST STILL BE DRIVEN ANY UNKNOWN DISTANCE UNPROTECTED FROM WHATEVER CONDITIONS POSSIBLE, MAY WELL PROVE CATASTROPHIC AND MUST BE CONSIDERED COMPLETELY UNACCEPTABLE BY ANY STANDARD, ESPECIALLY THAT OF OUR U.S. GOVERNMENT. YOUR PUBLICATION (DOT HS 808 795) STATES: "SIMILARLY A PERSON MAY.. PETITION (REQUEST) NHTSA TO HOLD A HEARING ON WHETHER A MANUFACTURER HAS REASONABLY MET ITS OBLIGATION TO NOTIFY AND/OR REMEDY A SAFETY DEFECT OR NONCOMPLIANCE WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. IF THE PETITION IS GRANTED, A HEARING IS HELD TO ASSESS THE MATTER AND DECIDE WHAT CORRECTIVE ACTION SHOULD BE TAKEN. IF THE PETITION (REQUEST) IS DENIED, THE REASONS FOR THE DENIAL ARE PUBLISHED IN THE FEDERAL REGISTER". AT THE VERY MINIMUM, CHRYSLER HAD AN OBLIGATION TO NOTIFY ALL OF THE POTENTIAL (& INEVITABLE) FAILURE! PLEASE HELP. *TR
I HAVE A 2005 CROSSFIRE CONVERTIBLE I AM HAVING A PROBLEM WITH THE REAR WINDOW IN THE TOP, IN NOV 2013 I NOTICE A SEPARATION OF THE TOP FROM THE REAR WINDOW AND TRIED TO GLUE IT CLOSED. AT THE TIME IT WAS A 1" GAP I WAS ABLE TO SEAL IT .NOW THE WINDOW HAS FELL OUT COMPLETELY. I CALL MY CHRYSLER DEALER (931-520-4121 IN COOKEVILLE ,TN) AND WAS TOLD THEY WOULDN'T FIX BECAUSE THE CAR CAME FROM MICHIGAN, IF IT HAD CAME FROM A SOUTHERN STATE THEY WOULD FIX ???. ITS A GOOD THING IT FELL OUT IN THE DRIVE WAY IN STEAD OF FLYING OUT AT INTERSTATE SPEEDS OR DURING A PANIC STOP OR COLLISION. THE GLASS IS REALLY HEFTY AND COULD KILL SOMEONE IF STRUCK BY IT . MY CAR NOW ONLY HAS 51,000 MILES NOW. I FEEL AS A SAFETY CONCERN FOR THE GENERAL PUBLIC THIS MATTER SHOULD BE ADDRESS IN A TIMELY MANNER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
THE CONVERTIBLE TOP BACK GLASS CAME UNGLUED AND FELL OUT THIS CAR ONLY HAS 29,000 MILES THE TOP AND THE CAR ARE IN LIKE NEW CONDITION BUT CHRYSLER WILL NOT DO ANYTHING ABOUT IT.THIS CAR WAS SOLD NEW IN MICHIGAN SO IT IS NOT COVERED BY WARRANTY. I LIVE IN NORTH CAROLINA WHERE IT WOULD BE WARRANTIED IF IT WAS SOLD NEW HERE.THIS CAR WAS BUILT IN GERMANY AND THE US SELLING POINT SHOULD NOT BE AN ISSUE. THERE ARE THOUSANDS OF PEOPLE SUFFERING FROM THIS SAME PROBLEM AND TO HAVE TO SPEND $3000.00 DOLLARS TO REPAIR THIS WHEN CHRYSLER IS ALREADY FIXING OTHERS IS JUST CRIMINAL. *JS
REAR WINDOW GLASS SEPARATED FROM THE FABRIC CONVERTIBLE TOP. NHTSA HAS CHRYSLER TSB ON FILE FOR SAME EXACT DEFECT, ISSUED BY CHRYSLER IN 2011, SPECIFYING 10 YEAR/100,000 MILE WARRANTY EXTENSION. CHRYSLER RESTRICTS THEIR REMEDY TO ONLY VEHICLES FIRST SOLD IN ALABAMA, FLORIDA, GEORGIA, LOUISIANA, MISSOURI, NORTH CAROLINA, SOUTH CAROLINA, TENNESSEE, AND TEXAS, DESPITE THE FACT THAT ALL OF THESE CARS WERE IMPORTED FROM THE SAME SOURCE AT THE SAME TIME. THERE IS NO DIFFERENCE IN THE PRODUCT DEFECT THAT HAS OCCURRED NATIONWIDE. THE NHTSA MUST FORCE CHRYSLER TO HELP ALL AFFECTED OWNERS! WHAT CHRYSLER IS DOING IS JUST SO WRONG! PLEASE HELP US! UPDATED 05/12/14..UPDATED 06/04/14....UPDATED 07/09/14...UPDATED 08/27/14....UPDATED06/09/15*BF UPDATED 11/23/15 *JS UPDATED 08/07/2017 *JS
REAR WINDOW BECAME COMPLETELY DETACHED (LOOSE) FROM THE MOUNTING SURFACE. HAVING THE CHRYSLER GROUP SERVICE BULLETIN (23035-11 REV A) ON FILE, WHICH SPECIFIES A 10YR/100,000 MI. WARRANTY EXTENSION (2005 MODEL) ALONG WITH AN AMPLE AMOUNT OF EVIDENCE THAT THIS DEFECT HAS OCCURRED IN ALL REGIONS OF THE U.S., TO A VEHICLE THAT WAS IMPORTED FROM ONLY ONE SOURCE IN GERMANY; WHY HAS THE NHTSA FAILED TO REQUIRE THE CHRYSLER GROUP TO COVER ALL OF THE AFFECTED VEHICLES REGARDLESS OF WHICH STATE THEY WERE FIRST SOLD IN???
THE REAR WINDOW IS COMING LOOSE AND IT'S LEAKING.. MODULES IN TRUNK SHORTED DUE TO WATER LEAK. *TR
RECALL LAMINATE ISSUE, CONVERTIBLE TOP FAILURE LEADING TO ELECTRICAL DAMAGE CAUSING TOP TO STAY OPEN. *TR
REAR WINDOW IS COMING LOOSE - ONE SIDE HAS COMPLETELY DELAMINATED. SOUNDS LIKE IT IS GOING TO FALL OR BREAK. I HAVE SEEN AND HEARD THAT CHRYSLER WILL STAND BEHIND IT UP TO 10 YEARS OR 100,000 MILES. I TOOK MY CAR TO A GARAGE AND HE TOLD ME THAT I SHOULD CONTACT CHRYSLER. IF THE TOP IS UP, I CANNOT DRIVE FASTER THAN 45 MPH WITHOUT IT VIBRATING. THIS IS A SEVERE SAFETY HAZARD. CAN YOU HELP ME? 12/26/2013 *JS
THE REAR WINDOW CAME UNGLUED FROM THE CONVERTIBLE TOP WHILE DRIVING DOWN THE HIGHWAY. IF THE DEFROSTER CABLE HAD NOT HELD THE WINDOW WOULD HAVE FLOWN OUT, AND COULD HAVE SERIOUSLY HARMED OTHER MOTORISTS. CHRYSLER KNOWS OF THIS ISSUE AND HAS ISSUED TSB 23-035-11 WHICH ACKNOWLEDGES THE DEFECT AND WILL REPAIR IT, BUT ONLY FOR CARS SENT TO CERTAIN DEALERSHIPS. THIS SHOULD BE FIXED ON ALL 2005 CROSSFIRES. THE VEHICLE IS NOW UNDRIVEABLE AND HAS TO HAVE THE ENTIRE TOP REPLACED. *TR
THE 2005 (ONLY) CROSSFIRE CONVERTIBLE HAS A FAULTY SEAL BONDING THE BACKGLASS TO THE TOP CAUSING IT TO BECOME DISLODGED FROM THE TOP TRAVELING OR PARKED. CHRYSLER IS AWARE OF THE DEFECT CALLING IT A "TRIM" PIECE. A VEHICLE TRAVELING ON THE EXPRESSWAY OR HIGHWAY LOSING ITS' BACKGLASS IS NOT A TRIM BUT A DANGEROUS DEFECT THAT MUST BE RECALLED. MODELS AFTER 2005 HAD THIS DEFECT CORRECTED. *TR
NOTICED THE REAR WINDOW HAS STARTED TO DETACH FROM THE TOP. THIS IS A KNOW FLAW AND NEEDS TO BE ADDRESSED. THIS IS A MAJOR HAZARD AS THE CAR CANNOT BE DRIVEN AS IS. *TR
THE REAR WINDOW IN MY 2005 CHRYSLER CROSSFIRE ROADSTER BECAME UNGLUED AND WILL NOT STAY IN PLACE; THIS MAKES THE CAR UNSAFE TO DRIVE, AS THE WINDOW MAY COME OUT AT ANY TIME, STRING SOMEONE OR CAUSING AN ACCIDENT. THIS CAR WAS PURCHASED IN NOV 2008 WITH ONLY 16,800 MILES ON IT, AND HAS BEEN GARAGE KEPT SINCE. THIS IS A KNOWN MANUFACTURING DEFECT, HAVING AFFECTED DOZENS OF THESE CARS, AS WELL AS OTHER CHRYSLER CONVERTIBLES PRODUCED DURING THAT TIME. CHRYSLER HAS ACKNOWLEDGED THE ISSUE, BUT WILL ONLY REPAIR VEHICLES DELIVERED TO SPECIFIC SOUTHERN STATES, NO MATTER WHERE YOU LIVE, BOUGHT THE CAR, ETC. *TR
REAR GLASS DETACHED FROM FABRIC ROOF (CONVERTIBLE) ON INTERSTATE. FORTUNATELY NOBODY FOLLOWING ME WAS INJURED. *TR
REAR WINDOW ADHESIVE FAILED AND REAR WINDOW GLASS STARTED TO BECOME DETACHED FROM CONVERTIBLE TOP. *TR
THE REAR WINDOW IS DETACHING FROM THE CONVERTIBLE TOP. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR AND THE WINDOW COULD FALL OUT AT ANY TIME WITHOUT A REPAIR. THIS IS A KNOWN PROBLEM WITH THE 2005 ROADSTER MODELS, CHRYSLER HAS REFUSED TO ISSUE A GENERAL RECALL. AS A RESULT, MY LOCAL CHRYSLER DEALER IN SEMINOLE FLORIDA WILL NOT REPLACE NOR REPAIR THE TOP. *TR
CONVERTIBLE TOP REAR WINDOW BECAME UNATTACHED FROM THE CONVERTIBLE TOP. *TR
THE REAR ADHESIVE ON MY 2005 CHRYSLER CROSSFIRE ROADSTERS REAR WINDOW, THAT HOLDS IT TO THE SOFT TOP CONVERTIBLE, HAS BEGUN TO DETACH. I HAVE CALLED CHRYSLER ABOUT THE ISSUE AND THEY EXPLAINED THAT MY VEHICLE WAS NOT COVERED BY THE WARRANTY AND THEY WILL NOT ASSIST. THIS IS A HUGE SAFETY CONCERN FOR ME BECAUSE THE WINDOW COULD DETACH WHILE DRIVING AND POSSIBLY CAUSE HARM AND/OR DEATH TO OTHER DRIVERS ON THE ROADWAY. I FOUND A SERVICE BULLETIN ON THE ISSUE WITH A BULLETIN # SB-23035-11REVA THAT RECOMMENDS THAT THE CONVERTIBLE TOP BE INSPECTED AND/OR REPLACED IF DEFECTIVE. CHRYSLER IS NOT HELPING AT ALL WITH THIS SERIOUS SAFETY ISSUE TO HELP ME FIX IT AND MAKE MY VEHICLE SAFE FOR MYSELF, AND THE OTHERS AROUND ME. I AM A MEMBER OF CROSSFIREFORUM.ORG AND THERE ARE MANY OTHER PEOPLE WITH THIS ISSUE THAT HAVE EITHER GOTTEN IT REPLACED BY CHRYSLER FOR FREE, OR PAID A CO-PAY TO HELP THEM FIX THE PROBLEM, BUT I WAS OFFERED NEITHER FOR THIS EXTREMELY UNSAFE ISSUE MY VEHICLE HAS. PLEASE HELP ME IN ANY WAY THAT YOU CAN. *TR
REAR WINDOW IN CONVERTIBLE TOP UNGLUED ON TOP AND BOTH SIDES AND FELL INTO CAR WHILE PARKED. AIR TEMPERATURE WAS ABOVE 100F. NO PREVIOUS PROBLEMS WITH WINDOW LEAKAGE OR SIGN OF IMPENDING FAILURE. BELIEVE THIS IS PART OF SB 23035-11 REV A BUT LOCAL CHRYSLER DEALER UNABLE TO AUTHORIZE REPAIR OR REPLACEMENT. HAVE CONTACTED CHRYSLER AND OPENED CASE NUMBER [XXX] AND AM AWAITING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
THE REAR WINDOW STARTED TO FALL OUT OF THE CONVERTIBLE TOP. THIS HAS A KNOW PROBLEM BY CHRYSLER AND THEY HAVE A SERVICE BULLETIN ON (23-035-11) ON CARS SENT TO CERTAIN SOUTHERN STATES BUT MINE WAS FROM VIRGINIA AND THE ARE SAYING IT IS NOT COVERED. THIS APPEARS TO HAPPEN ON ALL CHRYSLER CROSSFIRE CONVERTIBLES ,THERE IS A GLUE DEFECT ON ALL THESE CROSSFIRES AND THE HEAT FROM THE SOUTHERN STATES EXPEDITES THE DELAMINATION. IT GETS JUST AS HOT IN VIRGINIA. IF A CAR WAS SHIPPED TO NORTH CAROLINA FOR A DAY THEN DRIVEN ELSE WERE IT WOULD BE COVERED, THEY RECALL MAKES KNOW SENSE. THIS IS A KNOW DEFECT BY CHRYSLER ON ALL THE 2005 CONVERTIBLES, THEY WERE ALL MADE IN THE SAME PLACE. THIS IS A DANGEROUS CONDITION TO EVERYONE AND CHRYSLER NEEDS TO REPLACE ALL THESE TOPS ON THE 2005 CHRYSLER CROSSFIRE CONVERTIBLES AND/OR EXTEND THE RECALL/BULLETIN TO ALL THE 2005 CHRYSLER CONVERTIBLES BEFORE SOMEONE GETS UNNECESSARILY KILLED. *TT
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