DURING A HEAVY SUMMER RAIN/WINDSTORM THE REAR WINDOW BECAME MOSTLY DETACHED AND FELL INWARD INTO THE CAR WHILE DRIVING ON AN INTERSTATE.
- NHTSA ID
- 10824530
- Incident
- Aug 15, 2015
- Mileage
- 52,000 mi
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2005 Chrysler Crossfire Roadster submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 72 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 72, in the owner's own words
DURING A HEAVY SUMMER RAIN/WINDSTORM THE REAR WINDOW BECAME MOSTLY DETACHED AND FELL INWARD INTO THE CAR WHILE DRIVING ON AN INTERSTATE.
DURING A SEVERE RAINSTORM THE REAR WINDOW GLASS DETACHED FROM THE CONVERTIBLE TOP ALLOWING SEVERE FLOODING OF THE INTERIOR OF THE VEHICLE CAUSING VARIOUS ELECTRICAL FAILURES TO OCCUR. THIS SUDDEN AND UNEXPECTED EVENT CAUSED AN EMERGENCY STOP IN TRAFFIC THAT COULD HAVE RESULTED IN AN ACCIDENT. THE RESIDUAL DAMAGE FROM THIS EVENT AFFECTS REAR WINDOW VISIBILITY AND ELECTRICAL FAILURES THAT INVOLVE THE OPERATION OF THE LOCKING SYSTEM, THE ANTI FOG REAR WINDOW CAPABILITY AND OTHER ELECTRICAL SYSTEMS IN THE REAR PART OF THE VEHICLE WHICH I CANNOT ACCESS BECAUSE OF THE INOPERATIVE TOP AND TRUNK.
I CAME OUTSIDE AND FOUND THE REAR GLASS OF THE CONVERTIBLE TOP HAD CAME LOOSE FROM THE FABRIC. THE CAR WAS NOT BEING DRIVEN BUT JUST FELL OUT ON IT'S OWN.
REAR WINDSHIELD STARTED FALLING OUT OF THE CONVERTIBLE TOP WHILE CAR WAS SITTING IN THE GARAGE. WOULD HAVE BEEN DANGEROUS IF IT CAME OUT ON THE HIGHWAY.
REAR WINDOW HAS STARTED TO SEPARATE FROM THE TOP DUE TO GLUE FAILURE.
I PURCHASED THIS VEHICLE AND NOT LONG AFTER, THE REAR WINDOW OF THE CONVERTIBLE TOP CAME LOOSE. I CONTACTED CHRYSLER ABOUT THE ISSUE. I'VE BEEN VERBALLY TOLD THAT THERE WAS A REPLACEMENT NOTE THAT AFFECTED CHRYSLER CROSSFIRES FOR 9 STATES. THE VEHICLE HAD TO BE ORIGINALLY SOLD IN ONE OF THESE 9 STATES. I CAN'T REMEMBER THE 9 SPECIFICALLY BUT...MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS (WHICH IS NOT PART OF THE 9 STATES REPLACEMENT CLAUSE), I LIVE IN MO WHICH IS COVERED BY THE REPLACEMENT CLAUSE. THE LADY THAT I SPOKE TO SAID THAT IT WAS A HUMIDITY ISSUE THAT WOULD CAUSE THE WINDOW TO UNGLUE.... SO, I ARGUED THAT MY VEHICLE IS NOW REGISTERED IN A STATE THAT THEY CLAIMED HAS THE LEVEL OF HUMIDITY THAT WOULD CAUSE THE KNOWN ISSUE, BUT, SHE STAYED FIRM ON THE FACT THAT MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS AND THAT STATE IS NOT PART OF THE REPLACEMENT DEAL../ WHAT ARE MY RIGHT AS A CONSUMER? I HAVE WATER GETTING IN MY TRUNK WHICH CAUSED MULTIPLE ELECTRICAL ISSUES. AND NOW, I'M STUCK WITH THE BILL OR KEEPING THE VEHICLE AS IS. THANK YOU CHRYSLER. *TR
REAR WINDOW FELL OUT COMPLETELY IN THE MIDDLE OF A THUNDERSTORM WITH MY WIFE DRIVING. THE WINDOW HAPPENED TO FALL INSIDE THE VEHICLE BUT IT COULD HAVE CAUSED AN ACCIDENT IF IT HAD FALLEN OUTSIDE THE CAR. SHE WAS LUCKY THAT THE WINDOW DID NOT FALL ON HER AND WE ONLY GOT WET. *TR
MY REAR WINDOW IS COMING UNDONE FROM THE CONVERTIBLE TOP AS IS THE CASE WITH NUMEROUS OTHER 2005 CROSSFIRE ROADSTERS. I TRIED TO CALL CHRYSLER CARE AS THERE IS A TSB SB-23035-11-REVA TO REPLACE THE TOP AS WELL AS EXTENDED WARRANTY X31 THROUGH CHRYSLER TO REPLACE THE TOP BOTH REQUIRE THE BACK GLASS TO BE SEPARATING OR FALLING OUT.CHRYSLER CARE ADVISED THAT THEY WERE UNABLE TO HELP(ON TWO SEPARATE PHONE CALLS) AND SUGGESTED I GO TO THE DEALERSHIP FOR THEM TO LOOK AT IT.I PRINTED BOTH THE TSB AND THE LETTER SENT BY CHRYSLER ABOUT THE EXTENDED WARRANTY AND HEADED TO THE DEALER. THE SERVICE REP ADVISED THAT I WOULD NEED TO PAY $139 JUST FOR THEM TO LOOK AT A PROBLEM CAUSED BY MANUFACTURERS DEFECT. RIDICULOUS! A NUMBER OF CROSSFIRE OWNER HAVE GOTTEN THEIR TOPS REPLACED WITHOUT A PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSIS OF A KNOWN PROBLEM FOR WHICH I WAS SENT TO THE DEALERSHIP. *TR
THE BACK WINDOW SEPARATED FROM THE TOP. MY UNDERSTANDING IS THAT CHRYSLER EXTENDED THE WARRANTY FOR THIS PROBLEM TO 10 YEARS 100000 MILES BUT NOT ON ALL OF THEM. MY CAR IS NOT COVERED. MAKES NO SENSE THAT SOME ARE AND SOME ARE NOT. *TR
THIS SERVES AS AN ADDENDUM TO OUR (AND MANY OTHERS') COMPLAINTS. THE CHRYSLER TSB THAT YOU HAVE ON FILE, ONLY LISTS THE AFFECTED SYSTEMS AS "VISIBILITY", AND IT CALLS FOR REPAIR (?) WHEN IT ACTUALLY SPECIFIES REPLACEMENT AS THE ONLY RECOMMENDED REMEDY, AT A TYPICAL COST OF $2,500; TO BE PROVIDED OR REIMBURSED TO A SMALL SELECT GROUP OF OWNERS, EVEN THOUGH THIS FAILURE CONTINUES TO OCCUR NATIONWIDE. THIS IS ABSURD. WE SHOULD NOTE THAT THE TERM "STRUCTURE" AS AN "AFFECTED PART" NO LONGER APPEARS IN YOUR E-MAIL COMPLAINT FORM (WE WONDER WHY?) ALL MODERN CONVERTIBLE ROOF TOPS AND WINDOWS ARE INTENDED AND DESIGNED FOR SAFE, LONG TERM USE IN ANY EXPECTED DRIVING CONDITIONS, THUS THE USE OF DOT APPROVED SAFETY GLASS AND ELECTRONIC REAR WINDOW DEFROSTERS, ESPECIALLY WHEN CONDITIONS REQUIRE THE ROOF TOP TO BE IN THE "UP" POSITION. THE NEGATIVE RESULTS OF ANY WINDOW DETACHMENT, VISIBILITY, STABILITY OF THE VEHICLE, SAFE REACTION BY THE DRIVER, WEATHER PROTECTION, ELECTRICAL MALFUNCTION ETC., BOTH IMMEDIATE AND POTENTIAL LONG TERM, IN A CASE WHERE THE VEHICLE MUST STILL BE DRIVEN ANY UNKNOWN DISTANCE UNPROTECTED FROM WHATEVER CONDITIONS POSSIBLE, MAY WELL PROVE CATASTROPHIC AND MUST BE CONSIDERED COMPLETELY UNACCEPTABLE BY ANY STANDARD, ESPECIALLY THAT OF OUR U.S. GOVERNMENT. YOUR PUBLICATION (DOT HS 808 795) STATES: "SIMILARLY A PERSON MAY.. PETITION (REQUEST) NHTSA TO HOLD A HEARING ON WHETHER A MANUFACTURER HAS REASONABLY MET ITS OBLIGATION TO NOTIFY AND/OR REMEDY A SAFETY DEFECT OR NONCOMPLIANCE WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. IF THE PETITION IS GRANTED, A HEARING IS HELD TO ASSESS THE MATTER AND DECIDE WHAT CORRECTIVE ACTION SHOULD BE TAKEN. IF THE PETITION (REQUEST) IS DENIED, THE REASONS FOR THE DENIAL ARE PUBLISHED IN THE FEDERAL REGISTER". AT THE VERY MINIMUM, CHRYSLER HAD AN OBLIGATION TO NOTIFY ALL OF THE POTENTIAL (& INEVITABLE) FAILURE! PLEASE HELP. *TR
THE BACK WINDOW IS FALLING AWAY FROM THE CONVERTIBLE TOP. THE ADHESIVE IS NOT HOLDING THE BACK WINDOW IN PLACE. *TT
REAR WINDOW GLASS SEPARATED FROM THE FABRIC CONVERTIBLE TOP. NHTSA HAS CHRYSLER TSB ON FILE FOR SAME EXACT DEFECT, ISSUED BY CHRYSLER IN 2011, SPECIFYING 10 YEAR/100,000 MILE WARRANTY EXTENSION. CHRYSLER RESTRICTS THEIR REMEDY TO ONLY VEHICLES FIRST SOLD IN ALABAMA, FLORIDA, GEORGIA, LOUISIANA, MISSOURI, NORTH CAROLINA, SOUTH CAROLINA, TENNESSEE, AND TEXAS, DESPITE THE FACT THAT ALL OF THESE CARS WERE IMPORTED FROM THE SAME SOURCE AT THE SAME TIME. THERE IS NO DIFFERENCE IN THE PRODUCT DEFECT THAT HAS OCCURRED NATIONWIDE. THE NHTSA MUST FORCE CHRYSLER TO HELP ALL AFFECTED OWNERS! WHAT CHRYSLER IS DOING IS JUST SO WRONG! PLEASE HELP US! UPDATED 05/12/14..UPDATED 06/04/14....UPDATED 07/09/14...UPDATED 08/27/14....UPDATED06/09/15*BF UPDATED 11/23/15 *JS UPDATED 08/07/2017 *JS
REAR WINDOW BECAME COMPLETELY DETACHED (LOOSE) FROM THE MOUNTING SURFACE. HAVING THE CHRYSLER GROUP SERVICE BULLETIN (23035-11 REV A) ON FILE, WHICH SPECIFIES A 10YR/100,000 MI. WARRANTY EXTENSION (2005 MODEL) ALONG WITH AN AMPLE AMOUNT OF EVIDENCE THAT THIS DEFECT HAS OCCURRED IN ALL REGIONS OF THE U.S., TO A VEHICLE THAT WAS IMPORTED FROM ONLY ONE SOURCE IN GERMANY; WHY HAS THE NHTSA FAILED TO REQUIRE THE CHRYSLER GROUP TO COVER ALL OF THE AFFECTED VEHICLES REGARDLESS OF WHICH STATE THEY WERE FIRST SOLD IN???
REAR WINDOW FAILURE -- ADHESIVE FAILS & REAR WINDOW FALLS OUT. THE FAILURE OF ANY WINDOW IS NOT NORMAL "WEAR AND TEAR." MANY OF THESE CARS HAVE EXPERIENCED THE SAME FAILURE OVER THE YEARS. CHRYSLER FINALLY -- AFTER YEARS OF COMPLAINTS -- ISSUED A SERVICE BULLETIN #23-03511REVA IN 2011 THAT, ACCORDING TO CHRYSLER, COVERS ONLY VEHICLES DELIVERED IN NINE SOUTHEASTERN STATES. IT EXTENDS WARRANTY COVERAGE TO TEN YEARS (WHICH MEANS CHRYSLER WILL REPLACE THE CONVERTIBLE TOPS UNDER WARRANTY). ALL THESE CARS WERE BUILT IN BELGIUM. CHRYSLER HAD TROUBLE SELLING THESE VEHICLES SO IT AUCTIONED SOME VEHICLES INTERNALLY TO ITS DEALER NETWORK, WHO WERE THEN PERMITTED TO GET WHATEVER THEY COULD FOR BRAND NEW "USED" CARS. MINE WENT TO A DODGE DEALER IN FARMVILLE VA AND WAS SOLD TO ME (VIA EBAY) WITH 3 MILES ON THE ODOMETER IN MID-2007 OR SO. 33 MOS. OF "NEW CAR WARRANTY" REMAINED WHEN I REC'D IT HERE IN HAWAII. WHEN THAT WARRANTY EXPIRED I PURCHASED AN EXTENDED "PLATINUM" WARRANTY. THE REAR WINDOW FELL OUT OF THE CONVERTIBLE TOP THREE MONTHS AFTER THE INITIAL 36 MONTH WARRANTY HAD EXPIRED, THE EXTENDED "PLATINUM" WARRANTY WOULDN'T COVER REPAIRS. THE CAR HAD APPROX. 8000 MILES ON IT. AS NOTED BEFORE, CHRYSLER ISSUED THE SERVICE BULLETIN MENTIONED ABOVE IN 2011 BUT ARBITRARILY EXCLUDED SOME VEHICLES DESPITE THE PROBLEM OCCURRING IN CARS ALL OVER THE NATION. I GUESS THAT THEY THOUGHT THAT THE PROBLEM WOULD HAPPEN ONLY IN CERTAIN CLIMES -- BUT THERE ARE MORE THAN NINE U.S. STATES THAT GET HOT WEATHER, E.G., HAWAII EXPERIENCES HOT SUN YEAR-ROUND. AND MINE FELL OUT DESPITE VERY LOW MILEAGE AND THE CAR BEING GARAGED WHEN NOT IN USE. I REQUEST NHTSA DEMAND THAT CHRYSLER EXTEND COVERAGE TO ALL VEHICLES THAT FIT THE CRITERIA, NOT JUST THOSE "DELIVERED" IN NINE OF FIFTY STATES. THE FAILURE OF ANY WINDOW IS NOT NORMAL "WEAR AND TEAR" NO MATTER WHERE IT HAPPENS. THANKS. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDOW BECAME DETACHED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.
THE REAR WINDOW CAME UNGLUED FROM THE CONVERTIBLE TOP WHILE DRIVING DOWN THE HIGHWAY. IF THE DEFROSTER CABLE HAD NOT HELD THE WINDOW WOULD HAVE FLOWN OUT, AND COULD HAVE SERIOUSLY HARMED OTHER MOTORISTS. CHRYSLER KNOWS OF THIS ISSUE AND HAS ISSUED TSB 23-035-11 WHICH ACKNOWLEDGES THE DEFECT AND WILL REPAIR IT, BUT ONLY FOR CARS SENT TO CERTAIN DEALERSHIPS. THIS SHOULD BE FIXED ON ALL 2005 CROSSFIRES. THE VEHICLE IS NOW UNDRIVEABLE AND HAS TO HAVE THE ENTIRE TOP REPLACED. *TR
THE 2005 (ONLY) CROSSFIRE CONVERTIBLE HAS A FAULTY SEAL BONDING THE BACKGLASS TO THE TOP CAUSING IT TO BECOME DISLODGED FROM THE TOP TRAVELING OR PARKED. CHRYSLER IS AWARE OF THE DEFECT CALLING IT A "TRIM" PIECE. A VEHICLE TRAVELING ON THE EXPRESSWAY OR HIGHWAY LOSING ITS' BACKGLASS IS NOT A TRIM BUT A DANGEROUS DEFECT THAT MUST BE RECALLED. MODELS AFTER 2005 HAD THIS DEFECT CORRECTED. *TR
NOTICED THE REAR WINDOW HAS STARTED TO DETACH FROM THE TOP. THIS IS A KNOW FLAW AND NEEDS TO BE ADDRESSED. THIS IS A MAJOR HAZARD AS THE CAR CANNOT BE DRIVEN AS IS. *TR
THE REAR WINDOW IN MY 2005 CHRYSLER CROSSFIRE ROADSTER BECAME UNGLUED AND WILL NOT STAY IN PLACE; THIS MAKES THE CAR UNSAFE TO DRIVE, AS THE WINDOW MAY COME OUT AT ANY TIME, STRING SOMEONE OR CAUSING AN ACCIDENT. THIS CAR WAS PURCHASED IN NOV 2008 WITH ONLY 16,800 MILES ON IT, AND HAS BEEN GARAGE KEPT SINCE. THIS IS A KNOWN MANUFACTURING DEFECT, HAVING AFFECTED DOZENS OF THESE CARS, AS WELL AS OTHER CHRYSLER CONVERTIBLES PRODUCED DURING THAT TIME. CHRYSLER HAS ACKNOWLEDGED THE ISSUE, BUT WILL ONLY REPAIR VEHICLES DELIVERED TO SPECIFIC SOUTHERN STATES, NO MATTER WHERE YOU LIVE, BOUGHT THE CAR, ETC. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT THE REAR WINDOW GLASS BECAME PARTIALLY DETACHED FROM THE VEHICLE WHERE THE CONVERTIBLE TOP MET WITH THE STRUCTURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000. *TR
REAR WINDOW MOUNTED IN THE CONVERTIBLE TOP BREAKS LOOSE AND FALLS. IT COULD HAVE BEEN WORSE HAD IT COME LOOSE AT A HIGHER SPEED, BUT IN THE END THE MAJOR ISSUE IS NOW THE LARGE HOLE ALLOWING WATER INTO THE INSIDE OF THE CAR. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BUT ONLY IF THE CAR IS ORIGINALLY SOLD IN CERTAIN STATES. THIS CAR HAS BEEN IN THOSE STATES ALMOST THE ENTIRE TIME IT HAS EXISTED, BUT BECAUSE IT WAS SOLD IN CALIFORNIA ORIGINALLY IT IS DEEMED NOT COVERED. *TR
DRIVING APPOX. 35 MPH WHEN I STARTED TO HEAR A KNOCKING NOISE FROM THE REAR. LOOKED BACK TO SEE REAR GLASS ON CONVERTIBLE TOP HAD BECOME DETACHED ON THE BOTTOM OF GLASS. HAD TO WEDGE A PART IN BETWEEN GLASS AND BODY TO HOLD GLASS IN PLACE. NOW NOT DRIVING THE CAR BECAUSE OF THE SAFETY CONCERN AND THE $2100 QUOTED TO FIX IT. CAN'T AFFORD AT THIS TIME. *TR
REAR WINDOW ADHESIVE FAILED AND REAR WINDOW GLASS STARTED TO BECOME DETACHED FROM CONVERTIBLE TOP. *TR
THE REAR WINDOW IS DETACHING FROM THE CONVERTIBLE TOP. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR AND THE WINDOW COULD FALL OUT AT ANY TIME WITHOUT A REPAIR. THIS IS A KNOWN PROBLEM WITH THE 2005 ROADSTER MODELS, CHRYSLER HAS REFUSED TO ISSUE A GENERAL RECALL. AS A RESULT, MY LOCAL CHRYSLER DEALER IN SEMINOLE FLORIDA WILL NOT REPLACE NOR REPAIR THE TOP. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A WHISTLE NOISE WAS EMITTED FROM THE REAR PORTION OF THE CONVERTIBLE TOP. AS A RESULT, THE REAR WINDOW GLASS BECAME SLIGHTLY DETACHED. THERE WERE NO RECALLS FOR THE FAILURE HOWEVER, A TECHNICAL SERVICE BULLETIN WAS ISSUED UNDER NHTSA ITEM NUMBER: 10042531 (VISIBILITY:GLASS, SIDE/REAR). THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,700.
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