RoadVitals

2002 Chrysler Lhs

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 6, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Chrysler Lhs, most frequently naming the electrical, seat belts and suspension categories. 1 NHTSA investigation names it; and 53 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Seat belts133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03010ClosedPreliminary Evaluation

THROTTLE CONTROL FAILURE

Opened Feb 27, 2003
Closed Sep 2, 2003

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed May 6, 2009

I PURCHASED A CHRYSLER PACIFICA BRAND NEW WITH IN THE FIRST 6 MONTHS THE THING DIED OUT WHILE DRIVING DOWN THE PARKING LOT EVERYTHING LOCKED UP AND I WAS UNABLE TO STEER BUT I STOPPED BY PUTTING ON THE EMERGENCY BRAKE !! THEN THE NEXT THING IS MY HEADLIGHT AND BRAKELIGHTS KEEP GOING OUT. I PUT NEW BULBS IN AND IN A DAY OR TWO THEY ARE OUT AGAIN, I HAVE PUT IN SHOP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT NOW IT IS WORSE. I CAN ADJUST THE SEATS MIRRORS AND THE WINDOWS WORK BUT SEEMS LIKE WHEN RADIO IS OFF NO HEATING FAN BLOWING R DON'T AT ALL TOO !!!! I BOUGHT THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THE WARRANTY HAS EXPIRED AND TO DIAGNOSE IT WILL BE $550. I SAID,"NO I HAVE EXTENDED WARRANTY AND IT IS COVERED", I HAVE HAD PROBLEMS WITH THIS CAR SINCE I BOUGHT IT AT FIRST YOU WERE NICE NOW YOU KEEP GIVING ME A HARD TIME AND SAY IT IS ALL IN MY HEAD. POWER STEERING WORKS AT TIMES BUT IT IS TOO HARD TO TURN WHEN IT DOESN'T WORK AND IS UNSAFE !!! THEY WON'T HELP ME OUT SO IM COMPLAINING NOW MORE THEN EVER SINCE I ALMOST WRECKED DUE TO THE STEERING AND LIGHTS NOT WORKING !!!!!! FAULTY ELECTRICAL SYSTEM !!! *TR

NHTSA ID
10267850
Incident
Apr 4, 2009
Suspension
Filed Feb 10, 2004

THE FRONT DRIVER'S SIDE STRUT WAS BENT. THE TOP OF THE TIRE WENT IN AND THE BASE OF THE TIRE MALFUNCTIONED. *AK THE CONSUMER SLID ON AN ICEY PATCH ON TO A DRY ROAD SERVICE. *SC *JB

NHTSA ID
10053768
Incident
Jan 5, 2004
Mileage
29,440 mi
Seat belts
Filed May 14, 2003

THE DRIVER'S SEAT BELT LOCKED UP WITHOUT WARNING. *JB

NHTSA ID
10019796
Incident
Nov 7, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Lhs by model year
YearComplaintsRecallsInvestigationsIssue Index
2004300—
2003101—
2002Viewing301—
2001223152.4
2000835157.2
19991654262.2
1998322—
1997792354.8
19961352461.2
19951483861.8
199432441063.0
1993236—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.