RoadVitals

1996 Chrysler New Yorker

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 18, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 6, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 1996 Chrysler New Yorker, most frequently naming the steering, brakes and fuel system categories. 1 safety recall has been issued covering this model year; 4 NHTSA investigations name it; and 86 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering318.8%
  • Brakes318.8%
  • Fuel system212.5%
  • Engine212.5%
  • Transmission16.3%
  • Body & structure16.3%
  • Visibility16.3%
  • Other / unspecified16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Aug 6, 1998
722,600 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.
CHRYSLER CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP04007ClosedDefect Petition

FUEL RAIL, BRAKE FLUID, CHASSIS

Opened Oct 13, 2004
Closed Oct 27, 2004

ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
EA99031ClosedEngineering Analysis

STEERING SYSTEM RACK AND PINION

Opened Oct 29, 1999
Closed Sep 13, 2001

There is no summary currently available

STEERING
PE99044ClosedPreliminary Evaluation

STEERING SYSTEM RACK AND PINION

Opened Jun 28, 1999
Closed Oct 29, 1999

SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.

STEERING
RQ98018ClosedRecall Query

FUEL INJECTION DELIVERY SYSTEM FUEL LEAK

Opened Oct 7, 1998
Closed Jul 8, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEMLed to recall 98V184000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Mar 18, 2014

TL* THE CONTACT OWNS A 1996 CHRYSLER NEW YORKER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, AN EXTREMELY STRONG ODOR OF FUEL EMITTED CONTINUOUSLY INSIDE OF THE VEHICLE. A FUEL LEAK WAS NOT VISIBLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, WHO BOTH STATED THAT THE FUEL INJECTOR O-RINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 98V1840000 (FUEL SYSTEM, GASOLINE). THE FAILURE RECURRED AND THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
10573154
Incident
Dec 12, 2013
Body & structureBrakes
Filed Feb 16, 2009

I HAVE HAD TO REPLACE THE BRAKE LINE MULTIPLE TIMES OVER A SIX MONTH PERIOD, AND ALSO THE UNIBODY HAS RUSTED OUT AND I AM UNABLE TO DRIVE THE VEHICLE. I WAS WONDRING IF THERE HAS BEEN A RECALL ON THIS VEHICLE. *TR

NHTSA ID
10258816
Incident
Oct 18, 2008
Brakes
Filed Aug 18, 2006

HAD TO HAVE BREAK LINES REPLACED-THEY REMOVED CROSS MEMBER TO ACCESS LINE AND REMOVED AND MANUFACTURE TUBE AND REPLACE. $442.91 FOR 5 HOURS OF LABOR AND PARTS---MY CAR WAS THE 7TH CAR IN ONE WEEK TO NEED THIS EXPENSIVE REPAIR FROM A CHRYSLER CAR. GARAGE TELLS ME THIS IS DUE TO CALCIUM ON ROADS OR CHEAP STEAL FROM CHRYSLER. I FEEL DUE TO POOR QUALITY OF THE CHRYSLER PRODUCT-- "HELP ME OUT." *NM

NHTSA ID
10165922
Incident
Aug 14, 2006
Mileage
75,018 mi
SteeringSuspension
Filed Oct 26, 2004

CONSUMER STATED THAT WHILE DRIVING THERE WAS TOO MUCH PLAY IN STEERING, AND STEERING WAS TOO LOOSE. SHE TOOK THE VEHICLE TO A MECHANIC, AND WAS TOLD THAT THE RACK AND PINION/ INNER TIE ROD, AND BUSHINGS WERE TOO LOOSE. CONSUMER WILL TAKE THE VEHICLE TO A DEALER LATER.*AK

NHTSA ID
10097793
Incident
Oct 26, 2004
Seat belts
Filed Mar 13, 2002

AT THE SLIGHTEST TOUCH OF THE RESTRAINTS THEY BECOME UNLATCHED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

NHTSA ID
8005544
Engine
Filed Oct 28, 2000

APPARENTLY HEAD GASKET FAILURE IS A COMMON PROBLEM WITH NEONS OF THIS VINTAGE. OF COURSE, YOU DON'T FIND OUT UNTIL IT HAPPENS TO YOU.*AK

NHTSA ID
735359
Incident
Oct 1, 2000
Visibility
Filed Jan 22, 2000

WHEN DRIVING TOWARDS THE SUNLIGHT THE REFLECTION OFF THE DASHBOARD ONTO THE WINDSHIELD IS SO BAD THAT THE GLARE CREATES A DANGEROUS BLIND SPOT WHICH IMPAIRS THE DRIVER'S VISABILITY IN FRONT OF HIM..

NHTSA ID
717724
Incident
Nov 16, 1999
Engine
Filed Aug 4, 1999

WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO HAS A NO START CONDITION AT TIMES. BEEN TO DEALER SEVERAL TIMES, AND DEALE RCANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

NHTSA ID
844254
Incident
Aug 1, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler New Yorker by model year
YearComplaintsRecallsInvestigationsIssue Index
2004100
2003000
2002000
2001000
2000100
1999100
1998200
1997212
1996Viewing121441.0
1995592758.0
19942153763.2
1993733756.1
1992472250.4
1991844156.2
1990923157.1
1989780144.0
1988291144.4
1987212161.3
1986125154.8
1985731
1984211
1983522
1982010
1981220
1979010
1977100
1975020
1974020
1973010
1972010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.