2017 Chrysler Pacifica Problems

Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion.(the issue was the wiring harness) One month later put the car in park car did not come back on stated ABS system and steering control needed to be serviced once again battery fried. Towed again once again got a new battery. Had a diagnostics.and it was the was wiring harness again. 3rd time in a year when the car shuts down, it’s impossible to use anything in the car. If the windows were rolled down, you can’t roll the windows up. If the door was left open, you can’t close the door. You can’t even shift the car to neutral even with the manual function, you can’t shift the car to neutral. Everything is locked.

One year ago (114k miles) I started having some rough idle, stumbling, etc. Then a cylinder 5 misfire code appeared. I swapped around coils and injectors, replaced the PCV valve, replaced lower intake manifold, coolant flush. Still no improvement. So I then replaced all the coils, plugs, and bench cleaned and tested all of the fuel injectors and reinstalled them with new o-rings. Misfire code kept returning. On Veteran's Day last year on our way back from a parade it would barely go over 35 mph with the CEL flashing. I limped it straight to the dealership. For context, I have never run the vehicle hot and have kept up on regular maintenance intervals. I gave them a detailed list of everything I did to the vehicle. They had it in the shop and did a compression test. Compression was good on the cylinder head for 1, 3, and 5. However, a leak down test was performed and showed a significant leak in cylinder 5, prompting the need to replace that cylinder head. Luckily, we still had our extended warranty and this $10k job was completely covered. Fast forward to a month ago (126k miles) I was getting a noise from the accessory drive area. After looking closer, I had to replace the serpentine belt. In order to do that I had to remove the lower radiator hoses and drain the coolant. Got everything back together and started it up. The noise I previously heard was louder and more like a chatter. Then a cylinder 4 misfire code appeared. I tore it down, looked at the plugs and coils. All checked out. Did a compression test and compression in all 3 cylinders was good at #2: 155 psi, #4: 151 psi, #6: 153 psi. Ibwent ahead and replaced fuel injector for that cylinder. Vehicle has been running for a few weeks and is still registering misfires for cylinder 4. Everything is pointing towards a cylinder head replacement, which will cost upwards of $10k, just as the previous cylinder head replacement did. This is a far too common problem on these engines.

Head gasket leaking and may cause engine to lock up while driving

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and approaching a red light, the vehicle stalled. The vehicle was pulled over to the side of the road, shifted into park, and shifted back into drive, and the vehicle returned to normal operation. The message "Shift into Park" was displayed on the instrument panel. The failure had occurred on several occasions. The vehicle was taken back to the residence. The contact researched and became aware of a recall; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign PE25009 for more details.

Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion.(the issue was the wiring harness) One month later put the car in park car did not come back on stated ABS system and steering control needed to be serviced once again battery fried. Towed again once again got a new battery. Had a diagnostics.and it was the was wiring harness again. 3rd time in a year when the car shuts down, it’s impossible to use anything in the car. If the windows were rolled down, you can’t roll the windows up. If the door was left open, you can’t close the door. You can’t even shift the car to neutral even with the manual function, you can’t shift the car to neutral. Everything is locked.

Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign PE25009 for more details.

Our 2017 Chrysler Pacifica Limited has been having a sticky steering issue for the last several months. I really noticed it this summer when traveling through the mountains in [XXX]. The steering would stick when going around corners and I have to jerk it back to turn out of the corner. This happened multiple times on the trip. This is a very unsafe situation, especially in the mountains. My wife has been saying it has been getting more noticeable in her daily commute now. No warning lights or codes have been triggered. We have not taken the vehicle to the dealer at this point. From what I have read, this seems to be a common issue with these vans and is currently under investigation. This is to report another van with that problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had this happen twice in the last few months, most recently in the last three weeks. I was driving on a 45 mph highway with the cruise control set at 49 or 50 miles per hour. On the most recent time, I was coming to a red traffic light and applied the break to slow down. However, the van kept going forward even though I was pressing the break pedal totally down. The van slowed somewhat, but the van kept going. I put the van in neutral and was able to stop, but the engine kept going, presumably at the speed set on the cruise control. I stopped the engine By putting the vehicle in Lo, which I believe shut off the engine. By that time I was partly in the intersection. Luckily I had no cars in front of me or behind me, and no one was crossing in front of me. Otherwise I would have had a collision. I called and made an appointment at my dealership, [XXX] on XXX. They test drove the van but couldn't duplicate the concern. According to the Invoice, they "Captured VSR No DTCS related to concern. Checked for sofware updates, None related to concern. Checked for SBS or star cases related to concern. None found." The summary concluded:" System is operating as designed at this time. Updated TCM, BCM and PLGM." I don't know what all of that means, but I think that they did a thorough inspection of my van and couldn't find out what was causing the Cruise Control to not shut off. I did some research online and I found that there were 2 recalls in 2018 for the 2017 and 2018 Chrysler Pacifica that appear to have attempted to correct this exact issue, but it showed that my vehicle, with my VIN, was covered by FCA Safety Recall U64, NHTSA 18V-332 and the recall status showed that my vehicle was "Repaired." Has anyone else had this problem, because this creates a very scary, dangerous event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle, it could cause me to back over something/someone because camera did not display real-time video. (Attached photos show a vehicle behind my car, but when I turn on the camera, there is a still image. The third image shows the guide turning on the still image). Dealer has stated it is a known issue, but there is not a recall. Many reports of this issue can be found in online forums. Vehicle has not been inspected by manufacturer, police, or insurance. There were no warning lamps or other symptoms prior to the failure. Issue has been intermittent for about a month.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several unknown warning lights were illuminated. A mobile mechanic attempted to clear the codes, but the power steering failure persisted. The vehicle was then towed back to the independent mechanic, where a diagnostic test provided several fault codes, including electrical, ABS, brakes, traction control, rack and pinion, and the check engine warning light was displayed. The vehicle remained with the mechanic unrepaired. The dealer and manufacturer were notified of the failure but provided no assistance. The failure mileage was 107,000.

I have a big problem with this van’s brakes I couldn’t brake when I was driving on the freeway it didn’t brake properly and so dangerous and I was terrified luckily didn’t get into accident I complained about this issue to the nhtsa about this Chrysler Pacifica

While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly four weeks. A wiTECH scan confirmed the Battery Pack Control Module is showing as unprogrammed. A second scan three weeks later confirmed the BPCM remains unprogrammed and three active DTCs are present. The dealership has confirmed these findings but is attempting to release the vehicle in this condition. Records show Recall 03A for loss of motive power was previously performed on this vehicle. The same symptoms have recurred, suggesting the recall remedy may not have been effective. The dealership is denying warranty coverage while refusing to program the BPCM that would confirm or deny that coverage. Stellantis customer care has closed my case twice without resolution. I have formally refused pickup on safety grounds.

My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. However, Chrysler denied the battery replacement claim, citing contamination from “incorrect” coolant. I dispute this reasoning, as I was not properly informed about the coolant issue and believe there is no proof that it caused the battery failure. Under the Magnuson-Moss Warranty Act, a warranty or recall claim cannot be denied without clear evidence linking the fluid to the failure. I have opened a case with Chrysler (Case #XXX) and am requesting that the battery replacement be honored under the recall, especially since recall guidelines indicate that unresolved issues after software updates may require component replacement. After a days of back and forth, not the dealership claims the PIM is not the original part of the vehicle and for that reason it would be covered under warranty. However the law is clear and Chrysler is obligated to replace it since this part is also part of the recall they claimed was completed. Now the dealer wants US$ 5K to replace the PIM. I need NHTSA to intervene please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's son notified 911, and the fire department responded and extinguished the fire. A police report was not filed. The vehicle was towed to Next Gear Auto Sales (Easton, PA). The vehicle was destroyed. The vehicle was not insured. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact's girlfriend owns a 2017 Chrysler Pacifica. The contact stated that while his girlfriend was attempting to open the rear passenger’s side sliding door, the door detached from the track. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,450.

The contact owns a 2017 Chrysler Pacifica. The vehicle was modified for wheelchair accessibility. The contact stated that while driving at 45 MPH, the vehicle started rocking abnormally. The contact stated that further down the road, the vehicle drove over imperfections in the roadway and started rocking excessively. The contact stated that the body of the vehicle was rocking on the frame. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the rear spindle mount was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,300.

Front right stabilizer broke while driving down street and caused loss of control of vehicle. Vehicle spun to right and crashed into parked vehicle.

The foam is showing through on the child’s headrest. It’s the fabric does not fully cover it, and it can be accessed by the child. The bottom part of the cushion my child is able to grab it and pull it off of the car seat while he is riding in it, it is only secured by two little pieces of Velcro so he ripped up the Velcro and exposes the harness tightening strap, and the button in order to loosen his harness he can reach the button and loosen the harness on his own, becoming a safety hazard while I am driving in the car because his stripes are no longer tight to fit, and he could slip through them and become projected from the car seat in the event of an accident

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's son notified 911, and the fire department responded and extinguished the fire. A police report was not filed. The vehicle was towed to Next Gear Auto Sales (Easton, PA). The vehicle was destroyed. The vehicle was not insured. The manufacturer was not notified of the failure. The failure mileage was unknown.

Description of Incident: On February 15, 2026, my 2017 Chrysler Pacifica Hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power Sliding Door Sensor Failure: While my minor son was entering the vehicle, the power sliding door closed on his leg. The pinch sensor failed to detect the obstruction and did not reverse. This resulted in physical bruising and marks on the limb (photographic evidence maintained). Unintended Passenger Seat Motion: While the vehicle was stationary, the front passenger power seat moved forward to its maximum limit without user input. I was seated in the chair at the time and was pinned against the dashboard before I could intervene. Electrical Shock: My minor daughter received a perceptible electric shock upon touching the exterior door-handle button to open the sliding door. Components Involved: Electrical System Seats (Power) Sliding Door (Power) Injuries: Yes (Soft tissue bruising/marks to minor’s leg). Risk to Safety: Had the driver's seat moved forward without input while the vehicle was in motion, this absolutely could result in loss of control of the vehicle and an accident. Had the sliding side door continued to close on my son's leg, it could have caused severe injury. Had the electrical shock been worse, it could have resulted in burn or injury. The vehicle is available for inspection. It has not yet been inspected by the manufacturer, police, or insurance. The issues have not repeated at this point, although the vehicle was not used the last 12 days. I do not have confidence in its electrical components. There were no warning lamps, messages, or other indications of any problem with the vehicle.

The 2nd row seat headrest remains in the forward facing position (parallel to the ground) and not upright. The headrest won’t lock into the upright position anymore which is causing a major safety concern. The head rest will move up and down, but not lock into position. The passenger has to hold the headrest into the upright position or not use the seat at all based on safety concerns of head/neck protection in the event of an accident. No accident or incident has happened. The other headrest on the other side works fine for now, but one is broken. I am requesting this headrest to be replaced free of charge by the manufacturer based on safety concerns and safety protection necessary. In addition, this mode of seat and headrest does not work properly with car seats. We have had to uninstall the headrest in order for a car seat to sit flush with the middle seat so the car seat doesn’t rock back and forth.

Like many other Pacifica owners, my LED light on the passenger side flickers repeatedly when the vehicle is first started and then turns off.

This week was the SECOND time our van lost both low beam headlights at the same time while driving at night. Both times the dealership wanted over $500 to replace them. Our drive train will catch while driving. We took our van in for this problem and were told by the dealership that "its just the way the transmission is made" When we bought the vehicle it was two years old and had rust spots on the hood. We had it repaired. Now, two years later the same rust bubbles are starting to appear on the hood.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact's son, who was seated in the rear passenger seat, was thrown forward. The contact's son did not receive medical attention; however sustained injuries to his neck, back, and right and left shoulders. In addition, the contact's son sustained severe pain in his lap area. The contact, who was seated in the front passenger's seat, later went to the local medical center. The contact sustained severe pain and bruises to both legs from the air bag deployment. The contact stated that the ongoing pain was so severe. The vehicle was taken to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. In addition, the contact referenced an unknown seat belt recall that was initiated a while ago. The dealer was contacted; however, the contact was informed at that time that the contact's VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Driver side seat belt locks when I first put it on but as I'm driving down the road, sometimes it will come unlocked by itself

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passenger seat belt did not restrain. The contact stated that the waist strap did not restrain. The contact's son, who was seated in the rear passenger seat, was thrown forward. The contact's son did not receive medical attention; however sustained injuries to his neck, back, and right and left shoulders. In addition, the contact's son sustained severe pain in his lap area. The contact, who was seated in the front passenger's seat, later went to the local medical center. The contact sustained severe pain and bruises to both legs from the air bag deployment. The contact stated that the ongoing pain was so severe. The vehicle was taken to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. In addition, the contact referenced an unknown seat belt recall that was initiated a while ago. The dealer was contacted; however, the contact was informed at that time that the contact's VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn’t replicate the issue so they couldn’t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn’t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 Can bus issue. The check engine light would randomly be on and gives a U0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn’t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car’s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don’t have an answer. Here’s the website I mentioned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electrical interface components stopped working spontaneously; the speedometer and RPM gauge dropped to zero, the windshield wipers turned on, and all of the "check engine" type warning lights lit up on the dash (check engine, seatbelt, airbag, battery, etc). The warning messages started popping up one after another on the dash, for example, "Service Trans Stop Safely Shut Off Engine to Engage Park," "Stop/Start Not Ready Due to Outside Temperature," "Park Brake Temporarily Unavailable" etc. I tried to put the car in Park, but the round shift knob locked in Neutral. I could not turn off the engine with the ignition button (keyless ignition). There was no way to turn off the engine without opening the hood and disconnecting something manually. Everything spontaneously went back to normal for about 15 minutes, then it happened again and has not gone back to normal since. The photos I am attaching were taken during the first incident, during the second incident, and in between the two incidents when the electrical was working again.

AS I WAS EXITING THE PARKING GARAGE, THE TRUNK OPENED UP WHILE THE CAR WAS BEING DRIVEN. THERE WAS A LOUD NOISE FROM THE LIFTGATE AND THE REAR WINDSHIELD WAS SHATTERED, PLUS THE WIPER SYSTEM BROKE.

Getting sharp Jerks when shifting gear there is problem in transmission, i have seen lot's of people are having same issue when i google & in youtube videos, customers are facing issues & company is taking fat profits & not providing any fix. Just have to keep reseting it that can last depending on your car usage.

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING THE DRIVER AND PASSENGER'S STRANDED. *JS

The contact owns a 2017 Chrysler Pacifica. The contact stated that the steering wheel was sticking intermittently while turning, causing the steering wheel to overcorrect after being turned. The TPMS warning light was illuminated. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 127,000.