2019 Chrysler Pacifica Problems

My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it was evaluated and we were told it was okay to drive. We then drove to Chick-fil-A (.4 miles from Pep Boys). While stopped in the drive-thru in Drive with my foot on the brake, the vehicle began dinging, the engine revved, and multiple warning lights/messages appeared, including the check-engine light, red electronic throttle control warning, “Blind Spot Alert Temporarily Unavailable,” “Service Trans Stop Safely Shut Off Engine to Engage Park,” and “Stop/Start Not Ready.” After shutting it off, it would not reliably restart, and when it did, I could not shift it to move. The vehicle returned to Pep Boys, where DTCs U0001 (CAN C Bus) and U0401 (Implausible Data Received From ECM/PCM) were documented. It then went to a Chrysler dealership in Florida. They evaluated it and told us it checked out and was okay to drive. After leaving that dealership, the problem returned while my family and I were traveling at highway speed. The vehicle malfunctioned and began losing acceleration. I exited the highway. When I stopped at a stop sign, the vehicle died. It restarted but again would not shift. Eventually we were able to reach a nearby gas station. The problem continued intermittently as we tried to get home. Because we could not predict when it would happen again, we determined it was unsafe and had it towed. A Chrysler dealership in Georgia then documented numerous loss-of-communication codes and performed a PCM software update. The vehicle passed testing and was released, but the problem returned again after we returned to Ohio. The vehicle was ultimately towed to a Chrysler dealership in Ohio. The communication faults became active during diagnosis, and the dealer replaced both CAN-C and CAN-I splice-block connectors. The problem has not recurred since.

On 7/16/26 vehicle would not start; high-pitched noise heard near engine during no-start diagnosis. Towed to Goldy Chrysler Dodge Jeep Ram, Huntington WV. Per dealer invoice #27136: blown 500-amp main battery fuse found; after jumping past fuse, white smoke from exhaust and no coolant in system, diagnosed as blown head gasket. Repair: both-side head gasket replacement plus fuse assembly. Vehicle in shop 7+ weeks, returned 9/4/26 with new unresolved issue: strong smell of burned electronics and antifreeze in cabin. All failed components available for inspection upon request. Safety risk: head gasket failure/coolant intrusion caused engine hydrolock, a sudden uncommanded loss of engine power that can occur without warning, including while driving in traffic. Burned-electronics smell raises electrical/fire risk; antifreeze odor raises cabin fume exposure and window-fogging visibility concerns. Confirmed by dealer: Yes. Goldy diagnosed and documented the fuse failure, coolant loss, and head gasket failure in writing, and performed the repair. Manufacturer/police/insurance inspection: Not by police or insurance. Spoke by phone with a Chrysler HQ rep 5 times (8/13-9/1/26) who was informed; no confirmed independent physical inspection by manufacturer beyond dealer's own diagnosis. Warning signs: P0304 misfire on cylinder 3 appeared first, progressing to complete no-start with high-pitched noise, prompting the tow-in and hydrolock diagnosis.

My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it was evaluated and we were told it was okay to drive. We then drove to Chick-fil-A (.4 miles from Pep Boys). While stopped in the drive-thru in Drive with my foot on the brake, the vehicle began dinging, the engine revved, and multiple warning lights/messages appeared, including the check-engine light, red electronic throttle control warning, “Blind Spot Alert Temporarily Unavailable,” “Service Trans Stop Safely Shut Off Engine to Engage Park,” and “Stop/Start Not Ready.” After shutting it off, it would not reliably restart, and when it did, I could not shift it to move. The vehicle returned to Pep Boys, where DTCs U0001 (CAN C Bus) and U0401 (Implausible Data Received From ECM/PCM) were documented. It then went to a Chrysler dealership in Florida. They evaluated it and told us it checked out and was okay to drive. After leaving that dealership, the problem returned while my family and I were traveling at highway speed. The vehicle malfunctioned and began losing acceleration. I exited the highway. When I stopped at a stop sign, the vehicle died. It restarted but again would not shift. Eventually we were able to reach a nearby gas station. The problem continued intermittently as we tried to get home. Because we could not predict when it would happen again, we determined it was unsafe and had it towed. A Chrysler dealership in Georgia then documented numerous loss-of-communication codes and performed a PCM software update. The vehicle passed testing and was released, but the problem returned again after we returned to Ohio. The vehicle was ultimately towed to a Chrysler dealership in Ohio. The communication faults became active during diagnosis, and the dealer replaced both CAN-C and CAN-I splice-block connectors. The problem has not recurred since.

On 7/16/26 vehicle would not start; high-pitched noise heard near engine during no-start diagnosis. Towed to Goldy Chrysler Dodge Jeep Ram, Huntington WV. Per dealer invoice #27136: blown 500-amp main battery fuse found; after jumping past fuse, white smoke from exhaust and no coolant in system, diagnosed as blown head gasket. Repair: both-side head gasket replacement plus fuse assembly. Vehicle in shop 7+ weeks, returned 9/4/26 with new unresolved issue: strong smell of burned electronics and antifreeze in cabin. All failed components available for inspection upon request. Safety risk: head gasket failure/coolant intrusion caused engine hydrolock, a sudden uncommanded loss of engine power that can occur without warning, including while driving in traffic. Burned-electronics smell raises electrical/fire risk; antifreeze odor raises cabin fume exposure and window-fogging visibility concerns. Confirmed by dealer: Yes. Goldy diagnosed and documented the fuse failure, coolant loss, and head gasket failure in writing, and performed the repair. Manufacturer/police/insurance inspection: Not by police or insurance. Spoke by phone with a Chrysler HQ rep 5 times (8/13-9/1/26) who was informed; no confirmed independent physical inspection by manufacturer beyond dealer's own diagnosis. Warning signs: P0304 misfire on cylinder 3 appeared first, progressing to complete no-start with high-pitched noise, prompting the tow-in and hydrolock diagnosis.

My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it was evaluated and we were told it was okay to drive. We then drove to Chick-fil-A (.4 miles from Pep Boys). While stopped in the drive-thru in Drive with my foot on the brake, the vehicle began dinging, the engine revved, and multiple warning lights/messages appeared, including the check-engine light, red electronic throttle control warning, “Blind Spot Alert Temporarily Unavailable,” “Service Trans Stop Safely Shut Off Engine to Engage Park,” and “Stop/Start Not Ready.” After shutting it off, it would not reliably restart, and when it did, I could not shift it to move. The vehicle returned to Pep Boys, where DTCs U0001 (CAN C Bus) and U0401 (Implausible Data Received From ECM/PCM) were documented. It then went to a Chrysler dealership in Florida. They evaluated it and told us it checked out and was okay to drive. After leaving that dealership, the problem returned while my family and I were traveling at highway speed. The vehicle malfunctioned and began losing acceleration. I exited the highway. When I stopped at a stop sign, the vehicle died. It restarted but again would not shift. Eventually we were able to reach a nearby gas station. The problem continued intermittently as we tried to get home. Because we could not predict when it would happen again, we determined it was unsafe and had it towed. A Chrysler dealership in Georgia then documented numerous loss-of-communication codes and performed a PCM software update. The vehicle passed testing and was released, but the problem returned again after we returned to Ohio. The vehicle was ultimately towed to a Chrysler dealership in Ohio. The communication faults became active during diagnosis, and the dealer replaced both CAN-C and CAN-I splice-block connectors. The problem has not recurred since.

The transmission has a very abrupt slamming or violent jerk around 45 mph. This has been since we bought the vehicle. Even with consistent routine maintenance this slamming has gotten worse. I believe this to be a manufacturer defect in the transmission that will cause premature failure. We have reported this to every dealer service center and private mechanic shop we have visited and were told that either they couldn't work on it or that it would require thousands of dollars to tear apart and inspect and even then we would more than likely need to foot the bill even if it was a defect and then try to get reimbursement from Chrysler/Stellantis. This transmission defect along with the coolant leaking into the engine issue that was submitted a year or more ago that has gone unanswered is making me lose faith in the manufacturer and the government agency set to protect consumers and investigate these issues.

Almost got in 2 separate accidents because of a failed brake booster. No symptoms before hand to let me know anything was wrong. Came to a red light and the brakes became very hard to push and the vehicle proceeded to continue moving even though I hit the brake. It came to a stop in the middle of the intersection and I almost got hit. Also almost rear-ended someone because of the same issue. It has been confirmed at the Chrysler dealer that the brake booster failed. I have children and almost got into an accident twice because of it. Now I have to pay out of pocket because it got denied due to it being over the date of expiration. My vehicle has under 85,000 miles and now I'm out $700 because it won't get covered. It's a safety risk for me and my family.

The brake booster has failed, a hissing noise is audible coming from the brake pedal when depressed. I have also noticed reducing stopping power in certain situations. It appears this issues is referenced by Chrysler in an extended warranty, covered under Mopar Warranty Bulletin D-22-15, however this car has now been in service for 6 years.

When in gentle right turns, the steering "sticks" at about 1:00 and I have to apply force to remove the steering wheel from that position. It results in oversteering, particularly at higher speeds.

The van has a consistent steering catch when traveling most pronounced at 11 and 1. The steering hangs and then releases which causes the van to travel unexpectedly into the other lane of traffic. There are no faults or other indicators visible with the vehicle to warn the driver of an issue. The issue is more noticeable when the outside air temperature is above 85 deg F and the van has been drive 15 or so miles. Additionally, a visual inspection of all mechanical components of the van related to steering does not show any abnormal wear and tear. The van has 126K miles on it.

When trying making a sudden stop at a red light the or to stop the van it will not stop it keeps going

Rear back up camera intermittent with blank screen and occasional message on screen “camera not available” when in reverse. Automatic backup anti colision braking not functioning when camera not showing rear picture When signaling to change lanes, audio and mirror lighted warning signal not warning adjacent vehicle in danger zone NTSB web site list July 2026 recall for 16 vehicles in model years including mine. My VIN showed no open safety recalls and Chrysler dealer does not have recall authorization to address issue

Our pacifica has repeatedly stalled on freeways. The engine will just stop running and will not start for 15 minutes to several hours. If it does start, it often will sputter and stall again if you try to put it in ear or press the accelerator. After some time, the problem will resolve itself and the vehicle will drive normally. This problem is infrequent which is what makes it so vexing. Each incident was more than 6 months apart so you never know when it will just stall out. Because our van was converted to a rear entry wheelchair van by Braunability we've had the conversion components/connections thoroughly inspected by the conversion company dealer. I can see online that this is a known issue with multiple vehicles equipped with the Pentastar V6 engine with stop-start and that there have been recalls but many people on the forum, the recall work didn't resolve the issue. We've had the vehicle to Chrysler dealers several times (four or five) to address the issue without permanent resolution. We've replaced the primary and secondary batteries several times. We've recently installed an aftermarket stop-start eliminator recently in the hope that it will resolve the problem. Additionally, because our Pacifica was converted for our disabled child, we will probably need to sell the vehicle at a significant loss because we can't risk having the vehicle stall on the interstate highway or freeway as we have no way to remove him from it safely. This issue seems so widespread that Chrysler/Stellantis should have continued responsibility to resolve it permanently.

Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall for my vehicle in a timely manner. I bought a plug in hybrid that I can't plug in. I bought it also for gas mileage complimented by the electrical propulsion system, which I cannot use. All the while, a spontaneous fire risk, without a fully known cause, continues to lurk in the car that I drive my kids to school in.

Over a year ago I noticed several paint bubbles along the front edge of the hood above the grille. This is widely reported issue with the 2017–2020 Chrysler Pacifica. I brought the vehicle to a dealer in Cleveland, Ohio for an estimate in February 2025 and requested that a warranty/goodwill claim be submitted to Stellantis/Chrysler. Since then, I've followed up several times by phone but haven't received any updates. Unfortunately, the paint issue has continued to worsen. Could you please let me know if you're able to assist with this matter? Thank you!

There is bubbling all along the hood of the van and now it is chipping. We inquired about this when we were getting oil changes at the dealer and no one said anything. I have a friend who said hers was recalled but I never received anything. We inquired a couple times and was brushed off. I now know that there was a recall and that this is a known defect. I only have 43k miles on this van it’s always I. A garage and I would like mine fixed since this is a well known defect.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the START/STOP sensor light was continually illuminated. While at a red traffic light, the vehicle independently shifted to park(P) and shut off. The vehicle was restarted and placed in drive(D). The vehicle was taken to an unknown local dealer, where it was diagnosed that the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the hood latch and the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.

THE THIRD ROW BENCH SEEMS EASILY CAPABLE OF POPPING OFF ITS ATTACHMENT TO THE FLOOR WITH A BIT OF PRESSURE. WHEN WE INSTALLED OUR BABY CAR SEAT IN THE THIRD ROW FOR THE FIRST TIME, WE LOCKED IT IN PLACE WITH THE SEAT BELT AND THEN TIGHTENED THE SEAT INTO PLACE BY USING THE ELECTRIC RECLINE TO SQUEEZE SOME EXTRA ROOM AND MAKE SURE THERE WAS NO GIVE. AT SOME POINT WE TIGHTENED THE RECLINE TOO MUCH AND THE BASE OF THE WHOLE THIRD ROW POPPED OFF OF THE FLOOR. EVERYTHING SEEMED FINE ONCE WE STARTED OVER AND RESET THE SEAT IN PLACE. I ALSO DISCONNECTED THE POWER RECLINE BUTTON IN THAT ROW SO THAT OUR SON WOULDN'T BE ABLE TO RE-CREATE THAT ISSUE. HOWEVER, A FEW WEEKS AGO MY WIFE WAS PUTTING SOME LARGE ITEMS IN THE CAR AND SHE WAS TRYING TO PUT DOWN THE THIRD ROW PASSENGER SEAT USING THE RECLINE BUTTONS IN THE TRUNK. SHE ACCIDENTALLY PUSHED THE RECLINE BUTTON FOR THE HALF OF THE ROW THE BABY CAR SEAT IS IN INSTEAD OF THE SIDE OF THE ROW WITH AN EMPTY SEAT. AGAIN, THE WHOLE THIRD ROW POPPED APART FROM THE FLOOR AT ITS BASE. TO FIX IT I UNINSTALLED THE CAR SEAT AND THEN REINSTALLED THE THIRD ROW BENCH AND THEN THE CAR SEAT AGAIN. THIS SECOND INCIDENT GOT ME WONDERING HOW MUCH PRESSURE IT TAKES FOR THE THIRD ROW TO DETACH FROM THE FLOOR? I'M CONCERNED THAT IN AN ACCIDENT THE WHOLE BACK OF THE CAR WOULD BECOME VERY DANGEROUS AND SEAT BELTS AND CAR SEATS WOULD DO LITTLE TO PROTECT ANYONE FROM A FLOATING BENCH. BY PUTTING THE CAR SEAT IN PLACE AND TIGHTENING THE RECLINE WE MUST BE PUTTING A LOT OF PRESSURE ON THE FLOOR ATTACHMENTS AND ANY ADDED PRESSURE POTENTIALLY PULLS IT RIGHT OFF. THAT SEEMS LIKE A HUGE DESIGN FLAW. IN THE MANUAL ALL IT SAYS IS: IN A COLLISION, YOU OR OTHERS IN YOUR VEHICLE COULD BE INJURED IF SEATS ARE NOT PROPERLY LATCHED TO THEIR FLOOR ATTACHMENTS. ALWAYS BE SURE THE SEATS ARE FULLY LATCHED.*DT *JB *DT*JB*DT*JB

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds on several occasions, there was a clicking noise emanating from the engine compartment and the vehicle began shaking. The vehicle was taken to an independent mechanic, and the contact was informed that the control arm and bushings needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer who was unable to replicate the failure on one occasion; however, on another occasion, the vehicle was taken to the same dealer where it was diagnosed and determined that the alternator needed to be replaced. The failure persisted. The vehicle was taken to the same dealer where it was determined that the sway bar link needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

I have less than 30,000 miles on my 2019 Chrysler Pacifica. I was told by the dealership both my lower front control arms need to be replaced. I have been hearing this squeaky sound for a couple of months I did not expect anything like this. The Dealership said this is not Safety Problem. When does it become a Safety problem?

The contact owns a 2019 Chrysler Pacifica. The contact stated while the vehicle was parked in a parking lot, the contact noticed that the lower passenger's side of the windshield, underneath the windshield wiper had cracked without impact. The insurance company was contacted and informed the contact that the repair would not be covered because the failure was a known factory defect. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 186,000.

While driving on the interstate, it began to rain and proceeded to rain heavily. Initially started the wipers on intermittent low, then high, then low constant, and eventually high constant (highest setting). All of a sudden, drivers side wiper became un-synced, stuck under the path of the passenger side wiper and no longer able to clear drivers field of vision. I luckily made it on to the shoulder from the left lane and waited out the storm as I didn't feel safe getting out to inspect the situation, standing in front of my vehicle on the side of the road while visibility was reduced. Eventually made it onto an exit and proceeded to inspect what was going on, drivers side wiper was found to be loose, wiper arm retaining nut was loose and could be spun by finger. Unfortunately, no tools on hand and rain beginning to pour again, I adjusted the wiper arm to normal starting position and tightened it to the best of my ability in order to get home to properly tighten and secure the wiper arm. Seeing as this is only a 3 year old vehicle and intended to be used by families transporting loved ones, I would expect life/safety features to be performing impeccably. There is no excuse for why the wiper arm nut would come loose. I've found similar incidents reported online for this particular vehicle. Disaster was averted this time, please look into this issue and at the very least demand Chrysler inform their customers of this safety problem, it's an easy fix.

The contact owns a 2019 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while at a traffic light, the on and off switch failed to turn off. While driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that the failure was related to NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 48,000.

For a few weeks prior our windshield wipers would start and were unable to be switched off. Then would just randomly stop. Then we got completely stopped on a major road during rush-hour with my whole family in the car. The car moved itself to park at a stop light. When we were stopped, everything in the car was going haywire. FCW unavail, ABS unavail, check engine light, wipers going, couldn't use turn signals or hazard lights. I turned the car on/off multiple times to get it to work. We were stuck in the middle of a busy road above a highway with cars exiting during rush hour. Cars moving fast around me with my whole family in the car. Could have caused major accident. Chrysler dealer could not help right away. Took to own mechanic. Recreated issue, replaced Aux Battery (which should NOT have all safety features tied to it), and re-flashed 3 modules that were ruined from this. Thought this was fixed but next time out, same things started happening, but now says to service airbags as well. I will not have my family in the car with an airbag malfunction. Now saying 2-4 thousand to fix, more modules fried and ONLY the beginning. Car has only been inspected by dealer to pull codes, then mechanic. Like I said the windshield wipers were going and couldn't be controlled but no other warning lights. This did not indicate a battery failure and EVERY safety feature to be turned off. This is not designed/wired correctly and I need Chrysler to take action on this situation. My whole family could have been seriously injured and any other Chrysler with this design needs to be fixed or taken off the road.

I am writing to express my deep dissatisfaction with the ongoing issues plaguing my car. This dissatisfaction is compounded by the fact that this car was brand new when I picked it up from the dealership, with no miles on it. Since then, I have encountered a series of concerning problems. At around 30,000 miles, the batteries required replacement, followed shortly by a transmission replacement at 40,000 miles. Additionally, the TV screens throughout the car began shutting off autonomously, a persistent issue that remains unresolved. Subsequently, at 60,000 miles, both the engine and batteries needed replacement once again. Despite repeated efforts to address these issues under warranty, the car continues to experience persistent troubles. It often stalls every two days, and despite addressing these issues under warranty, the TV malfunctions persist. Furthermore, the situation has escalated with the engine now overheating and malfunctions occurring in critical safety features such as airbags, lights, and ACC. These concerns have created a myriad of safety issues within the vehicle, particularly during driving, with multiple safety concerns arising regarding the navigation and various electronic components.It is evident that these safety hazards are all mechanically related and have persisted since the car reached 30,000 miles. Additionally, amidst these significant safety concerns, one of the main safety components of the vehicle is compromised. Intermediately and on a consistent basis, the car doors open on their own, posing a serious risk. There have been instances where my son has inadvertently pressed the door to open from the outside, and the doors open without any form of key input. The key is not present, yet the door opens on its own, triggering the alarm. This ongoing issue has left me emotionally and monetarily drained over the past few years.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly, but the vehicle failed to accelerate as intended. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 204,000.

The contact owns a 2019 Chrysler Pacifica. The contact stated that on two separate occasions while at a complete stop, the vehicle shut-off as the stability control and service shifter warning lights illuminated. The contact had the vehicle towed twice to the dealer after each failure. The first time the dealer replaced the shifter assembly; however, the failure returned two months later. The second time, the dealer stated that the range switch had failed, and they made additional repairs to the vehicle. The contact stated that she does not feel safe driving the vehicle and had left the vehicle since the second repair. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 10,376.

THE THIRD ROW BENCH SEEMS EASILY CAPABLE OF POPPING OFF ITS ATTACHMENT TO THE FLOOR WITH A BIT OF PRESSURE. WHEN WE INSTALLED OUR BABY CAR SEAT IN THE THIRD ROW FOR THE FIRST TIME, WE LOCKED IT IN PLACE WITH THE SEAT BELT AND THEN TIGHTENED THE SEAT INTO PLACE BY USING THE ELECTRIC RECLINE TO SQUEEZE SOME EXTRA ROOM AND MAKE SURE THERE WAS NO GIVE. AT SOME POINT WE TIGHTENED THE RECLINE TOO MUCH AND THE BASE OF THE WHOLE THIRD ROW POPPED OFF OF THE FLOOR. EVERYTHING SEEMED FINE ONCE WE STARTED OVER AND RESET THE SEAT IN PLACE. I ALSO DISCONNECTED THE POWER RECLINE BUTTON IN THAT ROW SO THAT OUR SON WOULDN'T BE ABLE TO RE-CREATE THAT ISSUE. HOWEVER, A FEW WEEKS AGO MY WIFE WAS PUTTING SOME LARGE ITEMS IN THE CAR AND SHE WAS TRYING TO PUT DOWN THE THIRD ROW PASSENGER SEAT USING THE RECLINE BUTTONS IN THE TRUNK. SHE ACCIDENTALLY PUSHED THE RECLINE BUTTON FOR THE HALF OF THE ROW THE BABY CAR SEAT IS IN INSTEAD OF THE SIDE OF THE ROW WITH AN EMPTY SEAT. AGAIN, THE WHOLE THIRD ROW POPPED APART FROM THE FLOOR AT ITS BASE. TO FIX IT I UNINSTALLED THE CAR SEAT AND THEN REINSTALLED THE THIRD ROW BENCH AND THEN THE CAR SEAT AGAIN. THIS SECOND INCIDENT GOT ME WONDERING HOW MUCH PRESSURE IT TAKES FOR THE THIRD ROW TO DETACH FROM THE FLOOR? I'M CONCERNED THAT IN AN ACCIDENT THE WHOLE BACK OF THE CAR WOULD BECOME VERY DANGEROUS AND SEAT BELTS AND CAR SEATS WOULD DO LITTLE TO PROTECT ANYONE FROM A FLOATING BENCH. BY PUTTING THE CAR SEAT IN PLACE AND TIGHTENING THE RECLINE WE MUST BE PUTTING A LOT OF PRESSURE ON THE FLOOR ATTACHMENTS AND ANY ADDED PRESSURE POTENTIALLY PULLS IT RIGHT OFF. THAT SEEMS LIKE A HUGE DESIGN FLAW. IN THE MANUAL ALL IT SAYS IS: IN A COLLISION, YOU OR OTHERS IN YOUR VEHICLE COULD BE INJURED IF SEATS ARE NOT PROPERLY LATCHED TO THEIR FLOOR ATTACHMENTS. ALWAYS BE SURE THE SEATS ARE FULLY LATCHED.*DT *JB *DT*JB*DT*JB

TL* THE CONTACT RENTED A 2019 CHRYSLER PACIFICA. WHILE THE CONTACT'S EIGHT YEAR OLD DAUGHTER WAS SEAT BELTED IN THE REAR DRIVER'S SIDE SEAT, THE SEAT BELT SEIZED INTO THE LOCK. THE CONTACT HAD TO USE SCISSORS TO CUT THE SEAT BELT. ALSO, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED ABRUPTLY. THE CONTACT WAS ABLE TO STAND WITH THE SEAT BELT OPERATING AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS RETURNED TO HERTZ (LOCATED AT THE ORLANDO INTERNATIONAL AIRPORT, 1 AIRPORT BLVD, ORLANDO, FL 32812, (407) 859-8400) AND THE CONTACT WAS INFORMED THAT THE SEAT BELT WOULD BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,196. THE VIN WAS NOT AVAILABLE.

245/50/20 tire size Tire sidewall separation. Tire is available for inspection. An independent service center has confirmed this to be a manufacturer issue. No prior warnings.