2022 Chrysler Pacifica Problems

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldn’t be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I believed the car would be returned to us well serviced. There was a recall they were supposed to handle and also they had the vehicle during a prescheduled oil change and then failed to perform the oil change. After then vehicle had been returned to us the hybrid capabilities have failed, we cannot charge the vehicle, and gas mileage has continued decline. When brought to service manager, he asked me “well is it still going into limp mode?” As if the car not stalling in the highway was successfully servicing the vehicle. Car went into limp mode several times before Mountain View’s service, car has since continued to decline in gas mileage and does not charge at all, and though it has not gone into red turtle or limp mode I feel there are still underlying safety issues as coolant flush was never performed. Mountain View has lied and been very combative.

My vehicle is currently being recalled for the recall 52D, I have reached out twice in a thirty day span asking about a fix and been told both times there are no parts for this fix. The risk of this recall includes fire, while charging or while parked and off.

On July 19, 2026, I was driving my 2022 Chrysler Pacifica Hybrid on E-470 at approximately 75 mph. Without warning, the dashboard displayed "Stop Safely. Vehicle Will Shut Off Soon," and the amber check engine light illuminated. At the same time, the vehicle immediately lost all motor power, began slowing, and did not respond to accelerator input. There were six occupants in the vehicle, including four young children. I was traveling on a busy six-lane highway with little to no shoulder. I had to maneuver across traffic without motor power to reach the side of the road, placing all six occupants at immediate risk. After turning the vehicle off for about five minutes, I restarted it. Only the check engine light remained illuminated, and the vehicle appeared to have normal power. We continued driving at 55–65 mph to reach a safer location. About 10 minutes later, the same warning appeared and the vehicle again lost all motor power. This time we were on a steep, busy exit ramp and had to immediately pull off as the vehicle rapidly lost speed, again placing all six occupants at risk. After waiting about five minutes, we restarted the vehicle, drove it to a safe location, and had it towed to a dealership. The dealership was closed, so the cause of the failure has not yet been determined. This incident created an extremely dangerous situation, and we narrowly avoided a collision on the interstate. A sudden loss of propulsion at highway speeds without warning is a serious safety hazard that warrants investigation and consideration for a recall.

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

The vehicle was left in parking on a Saturday afternoon in Costco. When we came back and we put everything in the trunk, the vehicle turn on automatically, not by remote start, on its own. When we saw the dashboard it said: "Put on in parking to prevent rolling", but the vehicle didn't take any gears and it was not able to be turn off. We try to turn it off several times but it came back on, on its own with the same message: "Put on in parking to prevent rolling", after towing we dropped in the dealer and the dealer couldn't find anything not even a computer code. This could have happened on a semaphore waiting for a light and maybe the car would have rolled on its own? that's something that it is concerning.

We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldn’t be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I believed the car would be returned to us well serviced. There was a recall they were supposed to handle and also they had the vehicle during a prescheduled oil change and then failed to perform the oil change. After then vehicle had been returned to us the hybrid capabilities have failed, we cannot charge the vehicle, and gas mileage has continued decline. When brought to service manager, he asked me “well is it still going into limp mode?” As if the car not stalling in the highway was successfully servicing the vehicle. Car went into limp mode several times before Mountain View’s service, car has since continued to decline in gas mileage and does not charge at all, and though it has not gone into red turtle or limp mode I feel there are still underlying safety issues as coolant flush was never performed. Mountain View has lied and been very combative.

The contact owns a 2022 Chrysler Pacifica. The contact stated that while the vehicle was shifted into reverse(R), the back-over prevention camera intermittently failed to display an image of the rear of the vehicle. The back-over prevention camera failed to operate as needed and a bright green screen was displayed before the screen turned black. The vehicle was taken to the dealer, who was unable to determine if the radio software needed to be updated; however, the dealer was unsure if the update would fix the vehicle. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 24V436000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,623.

The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.

Chrysler issued this safety recall 52D at the end of June and still no remedy is being reported as available from Chrysler. This is abysmal customer performance and and unacceptable turnaround time for what amounts to a serious safety risk. Chrysler has not and continues not to provide an estimated timelines for resolution. I am renting a vehicle in the meantime given the safety risk (both while driving and while parked), paying for the rental cost out of pocket and taking a risk that Chrysler will reimburse. In short, the manufacturer has failed or is unable to remedy this safety recall for this vehicle in a timely manner.

Rear passenger side center section captains chair had an uncommanded back of seat drop downward followed by the entire seat rolling forward as I was slowing down the vehicle to make sure the passenger was not injured. The chair flops back and forth. Approximately 12500 miles on the 2022 vehicle. The drivers side of this seat ALSO failed but nobody was sitting in it at the time! The passenger was not injured but could have been severely injured if I had reacted with harsher breaking, if it occurred during a situation that the vehicle could not have been stopped or if the individual was unhealthy! The seat was basically freewheeling on the skids with the entire back of the seat flat! Sliding forward with breaking, sliding backwards with an increase in speed, seatbelt NO LONGER RESTRAINED individuals upper body!

The head rest of the second row broke and will not return to its upright position. It happened when we putting the seat in the stow position. Having the headrest sticking into your neck is very dangerous so we basically lost a seat in our vehicle. We can choose to remove the headrest, which is a danger for whiplash OR repair it. The repair is estimated over $300 which is ridiculous! This should be a covered repair under a recall as it seems to happen frequently.

The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving up to a four-way intersection at approximately 5 MPH, a second vehicle driving approximately 50 MPH crashed into the front driver’s side quarter panel of the vehicle. During the crash, no air bags inside the vehicle deployed. The driver sustained a brain contusion and was transported to the hospital. The second-row driver’s side passenger sustained lower back and neck strain, and the third-row driver’s side passenger sustained a head contusion. Both were later driven to the hospital for medical attention. The driver of the second vehicle also sustained unknown injuries and was transported to the hospital. The vehicle was destroyed and towed to a nearby storage facility. A Police report was filed at the scene but not provided. The failure mileage was 135,000.

I am filing a safety complaint regarding Chrysler Corporate's handling of recall campaign 06D (NHTSA 26V-189) for my 2022 Chrysler Pacifica.I received an official corporate notification via mail explicitly stating that parts were now available to remedy this active safety recall. However, when I immediately contacted my authorized Chrysler dealership to schedule the critical safety repair, I was turned away and informed that the parts are completely unavailable and backordered with no estimated release date.Sending out official notices claiming an open safety risk can be fixed when the necessary components are entirely missing from dealer inventory is a highly deceptive and unsafe practice. It causes vehicle owners to waste time coordinating service under false pretenses while forcing us to continue operating family vehicles with known, unaddressed safety hazards. Chrysler must be held accountable for coordinating its corporate communications with actual supply chain availability so owners are not driving compromised vehicles under the false impression that a fix is ready. It is alarming that the post card they just sent me had big letters "URGENT SAFETY RECALL" headline and the recall site says the parts are in and the dealership says they only gets parts to fix 2 a week and it will still be close to 6 months before the parts are available.

In XXX, I was coming down my driveway. It is a long, sloped driveway. As I came around the corner, the brakes went right to the floor; it wasn't just a loss of power; there were no brakes of any kind. The car almost went off the road on the other side. As soon as I turned the car off and back on, the brakes worked perfectly. A few months later, I was coming down another driveway off a dangerous, busy highway, and the brakes stopped working again. My [XXX] daughter was with me, and if we went out into the road, a fatal accident was a high possibility. I wrecked the car into the ditch and stopped on top of a log. My brother, son, and nephew had to come and rescue us. Again, as soon as I turned the car off and back on, the brakes worked perfectly. My Dad and brother are both mechanics. Nothing seemed fundamentally wrong with the brakes. The fact that they worked for months after that was also very concerning. We thought it was the start/stop system. I began turning the system off manually before each trip. The last incident, several weeks later, was also on my driveway, coming down the hill. The brakes went to the floor; my Mom and two daughters were in the car, everyone was screaming, and I had to run over my automatic gatepost and gate to stop it; the car almost rolled. As with the other times, I refuse to drive this car; it could kill someone. I live by a freeway with a mountain pass; I have gone down this pass several times. If I had an incident like this on this pass, it would without any doubt cause a fatal accident for myself or potentially others as well. I haven't had the car inspected because I cannot drive it anywhere. I drove the car almost every day between these incidents with no problem with the brakes whatsoever. There were no warnings or dash lights with any of these incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle was left in parking on a Saturday afternoon in Costco. When we came back and we put everything in the trunk, the vehicle turn on automatically, not by remote start, on its own. When we saw the dashboard it said: "Put on in parking to prevent rolling", but the vehicle didn't take any gears and it was not able to be turn off. We try to turn it off several times but it came back on, on its own with the same message: "Put on in parking to prevent rolling", after towing we dropped in the dealer and the dealer couldn't find anything not even a computer code. This could have happened on a semaphore waiting for a light and maybe the car would have rolled on its own? that's something that it is concerning.

**Steering rack failure** I bought this as a used vehicle from Calavan CDJR in [XXX] XXX with 89,219 miles [XXX] It now has approximately 117,000 miles on it. When I bought it, there was a suspension noise that appeared to be due to strut mounts. Due to this noise, dealer lowered the sale price. Since the time of purchase, I have replaced both struts, inner & outer tie rods, lower control arms, sway bar links and both cv axles. And it is still making the same noise, only it has gotten much worse. Based on the last mechanic's inspection, he states that the noise is from a bad steering rack. I reviewed this online and found that NHTSA has an open investigation for the steering rack and would like to see if there is anyway that you can help me with replacing it as it poses a severe safety hazard and is very expensive to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my Pacifica with my special needs children to thier therapy appointments. The power steering light came on all of a sudden going down the highway at 50-55mph. Steering became extremely difficult. I was barely able to take the the turn to pull into the parking lot. This is even more dangerous as their is a drop-off on the other side if i had not managed to turn aggressively enough. It scared both of my children and myself. The dealership wanted $206 diagnostic fee which we cannot afford. The light will go off and we regain steering once it has been off for a few minutes then light kicks on and we lose steering again.

- The exterior side-view mirror spontaneously shattered while driving, causing glass to scratch the side window. Available for inspection upon request. -Flying glass created an injury hazard, and the sudden failure startled me and compromised side visibility, potentially endangering occupants and other motorists. - No. The failure has not been evaluated or reproduced by a service center. - No inspections have been conducted by the manufacturer, police, insurance, or other parties. - None. The mirror appeared normal and showed no warning signs before suddenly shattering while driving.

The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving into California through a storm with the temperature at 39 degrees, in heavy rain and wind, the defrost button was pressed, and the windows immediately fogged up. The contact cleared the windshield with a cloth while attempting to navigate through traffic. The contact became aware that the defogger had caused the failure. The local dealer was contacted, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the contact was unable to speak with a representative. The failure mileage was 30,000.

The mirror on the passenger side of the vehicle "exploded".

09/17/23 Was driving 65mph, car was slowing Down in front of me and turned cruise control off. Immediately car started stalling. Was in middle lane with cars on both sides. Turned on flashers and no power in gas pedal. At about 30mph, was struck from behind by Jeep! Third car behind struck Jeep and Jeep struck me again. There were injuries and a death. My car was towed. 10/02/23; Now car is in body shop. Contacted Chrysler, they inspected car, but did not drive it. 10/12/23 Just received email stating that they found no problem. They stated that they are not responsible as they found no evidence of manufacturing defect or recall having contributed to this accident. Insurance companies and police are still investigating.

The rear passenger seatbelt catches in the recoil mechanism and is fraying. Chrysler said it is a wear and tear issue and that we are responsible for the entire cost of replacing. It is catching INSIDE of the housing. This is not wear and tear. we seldom use this seatbelt for this very reason

I was in an accident. Where the van rolled 17 times. On or about the 12th roll. The retaining lock on the shoulder strap released. This allowed me to slide out of the seatbelt. This caused me more complicated injuries. The vehicle is currently at copart impound lot in Oklahoma City, OK. Will be available for inspection upon your request. The Oklahoma highway patrol report indicated. I was wearing my seatbelt but the retaining lock on shoulder strap had broken. The Oklahoma highway patrol report # OHP25-024333. There were no warning lights or messages to indicate that there was a problem.

Chest buckle can be slid down by toddler and toddler can wiggle arms out of harness and release the buckel.

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My car is a part of NHTSA Campaign No. 26V362 / Manufacturer Recall 52D and on July 30th, 2026 it suffered a fatal transmission error and stopped on the highway. I am unable to drive it and it officially needs its entire transmission rebuilt. My wife was driving back from work and the car shutdown in the middle of the highway and she had to risk her life to get it to an emergency zone. The turtle symbol came on the dash and the dealer confirmed the transmission needs to be rebuilt because of a manufacturer defect.

The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the engine with the message "Service Hybrid System" displayed. The sound was noticeable while accelerating and decelerating. The vehicle was taken to the dealer, but no DTC was retrieved; however, the contact was informed that the transmission control module needed to be reprogrammed. The TCM was reprogrammed; however, the issue persisted with a high-pitched whining sound. The manufacturer was notified of the issue. The approximate failure mileage was 48,000.

THE VEHICLE STOPS AT WILL WHILE DRIVING. IT HAS STOPPED SEVERAL TIMES, IMADE IT TO THE NESSAN DEALER WHERE I PURCHASED IT THEY STARTED IT BUT ONCE I GOT ON THE INTERSTATE IT STOPPED ANDI I HAD TO HAVE IT TOWED. ON THE PANEL IT SAYS 'ELECTRONIC STABILITY CONTROL"

The van was going about 10 mph and the side wall just burst and went to flat right away and tire pressure warning came on. Yokohama had a recall for this same issue in 2022 but this DOT was not included. Nothing came in contact with tire or van when the issue occurred. This would have been a major issue if going full speed. Discount tire in Southaven MS stated the tire just gave out with no indication of anything hitting the tire. Yokohama refused to do anything as this is a BraunAbility handicap van which shows them as owner 1 to do the conversion through Chrysler. These Vans cannot be purchased through Chrysler directly. Yokohama did now even offer to report this issue internally as a complaint on the tire. I kept the tire for further inspection and investigation. I also have pictures and video of the tire prior to replacement. Tire Yokohama AVID S34 (S34RV) 236/65R17 104T. The P style is not indicated on the tire. I have 3 other tires remaining on the van with same tire/DOT (DOT 4UL8-PKX3321

We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!