2003 Chrysler Pt Cruiser Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Chrysler Pt Cruiser, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical4513.5%
- Engine3911.7%
- Suspension3510.5%
- Exterior lighting319.3%
- Steering298.7%
- Transmission278.1%
- Airbags206.0%
- Brakes175.1%
- Driver assistance144.2%
- Other / unspecified133.9%
- Tires & wheels123.6%
- Fuel system113.3%
- Powertrain (other)92.7%
- Interior & seats92.7%
- Body & structure82.4%
- Seat belts72.1%
- Heating & air conditioning61.8%
- Visibility20.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHen the fog lights are engaged, smoke and burning smell appears to be coming inside the steering wheel on the left side.
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04
MY CAR CAUGHT FIRE UNDER THE HOOD WHILE I WAS BACKING OUT A DRIVEWAY AND THEN THE WHOLE CAR JUST BURNED TO TOTAL LOSS OF IT AND IT CAUGHT FIRE DOWN IN THE BOTTOM OF THE ENGINE.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
I HAD PURCHESED A USED 2003 PT CRUISER AND ON THE HWY HOME SHORT TIME LATER I HEARD CLUNKING SOUND THREE TIMES FIRST WHEN MERGING ONTO HWY FROM CAR DEALERSHIP. FUTHERMORE, ABOUT 10 MIN INTO MY HWY DRIVE HOME I BECAME FRIGHTEND WHEN MY CAR ENDED UP HAVING A MIND IF ITS OWN AND STARED GOING TO THE LEFT SO I TRIED TO TURN STEARING WHEEL TOWARDS RIGHT AND I WAS UNABLE TO CORRECT IT FOR FEW SECONDS AND ENDED ON THE OTHERIDE OF WHITE LINE JUST ABOUT OFF HWY AND INTO GRAVEL BUT AT THAT POINT I SEENED TO REGAIN CONTROL OF MY CAR STEARING AND PROCEEDING BACK BETEEEN YELLOW AND WHITE LINE ON THE HWY, FOLLOWING WAS ANOTHER INCIDENT WAS WHEN I CAME TO COMPLETE STOP FOLLOWING WITH LEFT TURN (STARTED TO MAKE A CLUNKING SOUND EVEN LOUDER).DURNING MY ROUTE I MADE A RIGHT TURN THE SOUND AGAIN. I ENDED UP TAKING IT TO A DEALERSHIP TO TAKE A LOOK AT . THE MECHANIC SAID HE KNEW AT ONE POINT THEY HAD A SAFTY RECALL ON THE SUSPENSION FOR PT CRUSIERS BECAUSE THEY COULD CAUSE INJURY WITH MOTOR VEHICLE ACCIDENTS DUE TO LOSS OF CONTROL AS A RESULT OF LOWER CONTOL ARM /SWAY BAR / AND BAD BALL JOINTS WHICH I PERSONALLY PROB EXPERICEND ON MY WAY HOME FOLLOWING MY PURCHESE OF THE CAR. THE MECHANIC I SPOKE TO CHECKED MY VIN NUMBER AND IT DID NOT HAVE A RECALL ON IT HOWEVER THERE WAS RECALLS FOR A SET AMOUNT AND THAT MINE WASNT ONE OF THEM BUT SHOUKD HAVE BEEN AND THAT I SHOULD INFORM " NHTSA "ABOUT MY SITUATION BECAUSE THERE COULD BE OTHERS EXPERIENCING SAME SITUATION DUE TO MALFUNCTIONING PARTS BECAUSE A MALFUCTION CAN HAPPEN TO EVEN AFTER MARKET PARTS CAN LEAD TO DEADLY ACCIDENTS EVEN DEATH BECAUSE OF LOSS OF CONTROL. I STRONGLY AGREE WITH MECHANIC THAT THE RECALL SHOULD BE UPDATED EVEN ON THE AFTER MARKET PARTS FOR THE SUSPENION SUCH AS CONTROL ARM AND CALLED FOR EVERY 2003 PT CRUSIER GT BECAUSE OF LOSS OF CONTROL THAT ALMOST CAUSED ME TO BE IN ACCIDENT EVEN COULD OF BEEN FATAL. THANK YOU
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I REPLACED MY VEHICLES BATTERY 2 DAYS AGO(NOV 12, 2019)(VERY OLD BATTERY AND WITH THE COLD IN MASSACHUSETTS IT NEEDED TO BE CHANGED). NOW WITH A PROPERLY FUNCTIONING BATTERY THE VOLTAGE REGULATOR IN PCM (NOT ALTERNATOR) IS SIGNALING ALTERNATOR TO RAISE CHARGING VOLTAGE INTERMITTENTLY TO AS HIGH AS 17.1VOLTS, BUT HAS BEEN FREQUENTLY BOUNCING BETWEEN 14.1V -16.7VOLTS. THIS INCREASE OF VOLTAGE TO A UNSAFE LEVEL CAUSES ALL ELECTRICAL ACCESSORIES THAT ARE IN CONNECTED TO THE CHARGING SYSTEM AND ARE OPERATIONAL TO FLASH/ FLICKER. EXTREMELY DISTRACTING AT NIGHT WITH HEADLIGHTS AND DASHBOARD FLASHING/ FLICKERING. AFTER A LOT OF RESEARCH I FOUND OUT THE PCM NEEDS TO BE REPROGRAMMED WITH THE PROPER UPDATED FIRMWARE IN ORDER TO FIX THE FACTORY WEAK PARAMETERS. I SPOKE WITH A SERVICE MANAGER TODAY(NOV 14,2019) AT MY LOCAL CHRYSLER DEALERSHIP (CENTRAL JEEP CHRYSLER DODGE RAM FIAT @ 56 BOSTON PROVIDENCE TPKE, NORWOOD, MA 02062) ABOUT THE PROBLEM AND ASKED TO HAVE MY PCM REPROGRAMMED SINCE ONLY THAT SPECIFIC MODEL CAR MANUFACTURES SERVICE SHOP WILL HAVE THE CAPABILITY AND PCM FIRMWARE TO REPAIR IT. THE MANAGER REFUSED TO DO ANY WORK ON MY CAR SINCE HE SAID, "I WONT TOUCH CARS OLDER THAN 10YEARS AND CLOSE TO 100,000MILES". THEN ASKED IF I WAS EVEN A CUSTOMER AT THAT SPECIFIC LOCATION, SAYING NO AGAIN AFTER I SAID I WASN'T. THERE IS NO OTHER OPTION THAN THE FACTORY DEALERSHIP TO FIX A FACTORY FLAWED PCM, WHICH MAKES THE RISK OF MY BATTERY EXPLODING DUE TO THE INCREASED REGULATED VOLTAGE VERY LIKELY. THIS PROBLEM ISN'T NEW TO CHRYSLER SINCE THEY HAVE ISSUED SEVERAL TSB(S) IN MY SPECIFIC VEHICLE AND THIS EXACT PROBLEM: 18-112-16 18-026-03 REV.A 18-016-03 18-020-04
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On the way home from work my vehicle began smoking. The next exit off the freeway I80 was taken. As I exited my vehicle became hard to steer. I was able to get it to the closest auto repair shop which was Firestone. The power steering hose had a leak which caused the smoke and my vehicle being hard to steer. After 3 attempts with Firestone and them consulting with Chyrsler Service Department in Fairflied, California I had my vehicle towed to my mechanic. He also had trouble getting the new hose to fit on my vehicle. My mechanic also consulted with the Chrysler Service Department in Antioch, California. They assured him that was the correct replacement hose that Chrysler had replaced because the original hose had been recalled and they no longer carried the orignal hose. The only problem is my mechanic nor the Firestone mechanics could get it to fit. I have contacted Chrysler several times with them not taking reponsibility for the non fitting hose as the claim my VIN is not one of the vehicles affected. Attached you will find the original recall notice sent to me in 2011, the letter I sent to the address on the recall notice and all the receipts of attempts to fix my vehicle. The letter I sent to the address on the recall notice was returned as "unable to forward". I'm hoping other PTs with VIN not listed had the same problem as I and can cause Chrysler to repair and reimburse such vehicles.
MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V076000 (POWER TRAIN:CLUTCH ASSEMBLY) AND WAS REPAIRED PRIOR TO THE CONTACT HAVING OWNERSHIP OF THE VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE THE CONTACT WAS UNABLE TO SWITCH GEARS. THE CONTACT WAS DEPRESSING THE CLUTCH WHEN HE NOTICED THAT THE GEAR SHIFTER WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE CLUTCH ASSEMBLY AND THE SHIFTER CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
WITH 59,000 FREEWAY MILES, AT 65 MPH VEHICLE DOWNSHIFTED ABRUPTLY AND UNEXPECTEDLY. VEHICLE WOULD ONLY LURCH ALONG AT A SLOW SPEED AND UNABLE TO GO INTO REVERSE. IT HAD TO BE TOWED. TRANSMISSION OVERHAUL REQUIRED COSTING OVER $2,000 TO REPAIR. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
"TAKATA RECALL" I WAS DRIVING A 2003 PT CRUISER WHEN MY WIFE AND I WERE HIT HEAD ON BY A TRUCK THAT WENT LEFT OF CENTER WHEN A VAN TURNED LEFT IN FRONT OF HIM. WE WERE HIT AGAIN ON THE DRIVERS SIDE AND THE AIRBAG DEPLOYED AND THE STEERING COLUMN FELL ON MY LEFT LEG. MY GRANDDAUGHTER STOPPED AT THE SCENE BECAUSE SHE WAS DRIVING PAST AND SAW US. SHE SAW I WAS BLEEDING FROM MY HEAD AND PUT PRESSURE ON IT AS SOON AS SHE COULD. UPON BEING TAKEN TO THE HOSPITAL I HAD BOTH OF MY EARS NEARLY SEVERED OFF. IT WAS DETERMINED THAT THE SHRAPNEL FROM THE AIR BAGS HAD CUT BOTH MY EARS AND SEVERED THEM. ALSO IT HAS BEEN TWO YEARS AND I AM STILL GETTING MATERIAL OUT OF MY HEAD FROM THEM. I HAVE BIG SORE SPOTS WHERE THE MATERIAL HAS RISEN AND CAME OUT OF MY HEAD.I ALSO GOT MERSA IN MY LEG AND MY WIFE GOT 4 BROKEN BACK RIBS. THEY ALSO DETERMINED I RECEIVED A CONCUSSION. THE VEHICLE WAS IN MOTION BUT GOING ABOUT 25 AS I WAS SLOWING DOWN AS THE VAN IN FRONT OF US WAS TURNING.WE DO HAVE PHOTOS AND MEDICAL RECORDS AS WE HAD A LAWYER WHO SUED THE DRIVER WHO TURNED IN FRONT OF US AND WE CAN GET PICTURES AND RECORDS IF YOU WOULD LIKE.I DO NOT HAVE THEM ON MY COMPUTER.
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHERE THE CATALYTIC CONVERTER, CPU, SPARK PLUGS, AND FUEL CAP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WE WERE IN STOP & GO TRAFFIC FOR AN HOUR, THE RIGHT FRONT BRAKE SEIZED UP AND STUCK ON. SMELLED BURNING BRAKE SMELL. GOT HOME AND LET SIT AND COOL FOR 5 HOURS, ALL WAS OK. WHAT HAS CAUSED THIS ? GARAGED KEPT, LOW MILEAGE, CAR BABIED. *TR
SET CRUISE CONTROL AND THE CAR ACCELERATED RATHER THAN SET AT SPEED. CAR CONTINUED TO ACCELERATE DESPITE APPLICATION OF BRAKES, INCLUDING EMERGENCY BRAKE WHICH ONLY GOT IT DOWN TO 40 MPH. CAR HAD TO BE POPPED INTO NEUTRAL IN ORDER TO BE ABLE TO KEEP FROM CRASHING AND STOP THE CAR. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.
THERE WAS AN ELECTRICAL FIRE WHERE THE RADIO CUP HOLDERS AND THE SHIFTER. CAR IS UNDRIVEABLE DUE TO THE DAMAGE. MY CAR WAS STATIONARY AT THE TIME. THE RADIO KEPT TURN ON AND OFF. I HEARD CRACKING WHEN I WENT INTO WORK. WHEN I CAME OUT I SAY THERE WAS A WHOLE LOT OF DAMAGE. I DID GET THE CAR STARTED AND WAS ABLE TO GET IT HOME, BUT IT'S NOT DRIVABLE SINCE THE CAR DIED AS I WAS PULLING INTO MY DRIVEWAY. WHEN I WENT TO PUT IT INTO PARK IT WAS LIKE PARK WAS NOT AN OPTION. AMD THE CAR KEPT MOVING SO I PUT THE E BREAK ON.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHEEL BEARINGS KEEP GOING OUT. THIS TIME IT AFFECTED MY GEAR SHIFT.
REPEATED WHEEL FAILURES CAUSING TIRE SEALS TO LEAK AIR. MULTIPLE TIRE REPLACEMENTS (5), MULTIPLE SEAL FAILURES RESULTING IN AIR REPLACEMENT. I AM FORCED TO CHECK MY TIRE PRESSURE EVERY TIME I USE MY VEHICLE SINCE I CANNOT TRUST THAT THE SEALS HAVE HELD OR FAILED AT ANY GIVEN TIME. EVERY AUTO REPAIR AND TIRE SPECIALIST I HAVE SPOKEN WITH IS WELL AWARE OF THIS ISSUE. SO FAR I HAVE SPOKEN TO 3 DIFFERENT AUTO REPAIR SPECIALISTS AND 4 TIRE SPECIALISTS. THE "WHEN DID THIS HAPPEN" OPTION BELOW ONLY AFFORDS ME 1 ENTRY, BUT, THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2013.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2003 Chrysler equipped with Douglas, Tire line: Dug Xtra-Trac II, Tire size: 205/55R/16 91T and DOT number: N60FN11R. The contact stated that while driving at an undisclosed speed, the contact noticed that the vehicle started to perform slowly when the front passenger side tire inadvertently exploded. No warning lights illuminated. The vehicle was taken to Walmart where the tire was replaced. The contact stated that the front passenger side tire started to leak air. The contact then stated that she noticed that a bubble had developed on the sidewall of the tire. The vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 157920.
PROBLEM_COMPLAINT: TIRE SHREDDING PROBLEM_DESCRIPTION: GOODYEAR EAGLE RS A TIRE PROBLEM AND GOODYEAR DOESN'T CARE, THIS IS THE SECOND SET THAT HAVE DONE THIS. SUBMIT_BUTTON: SEND TO HEY HOWARD PERSONAL INFORMATION REMOVED. *JB
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO JERK AND STALLED WITHOUT WARNING WHILE IN TRAFFIC. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. WHEN THE CONTACT LOOKED UNDER THE HOOD, SHE NOTICED FUEL AROUND THE ENGINE AND THE AREA WHERE THE POWER STEERING FLUID WAS LOCATED, WHICH CAUSED A FUEL ODOR TO EMIT THROUGH THE AIR CONDITIONER BLOWER. THE CONTACT ALSO NOTICED THAT THE REAR OF THE VEHICLE WAS LEAKING FUEL, WHICH CAME FROM THE FUEL LINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 138,528.
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHERE THE CATALYTIC CONVERTER, CPU, SPARK PLUGS, AND FUEL CAP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The clutch will not disengage every time and never fully disengages. I noticed my car had a recall for this problem in the past, so before doing the work, I called a dealer for Chrysler and was informed that the recall had already been performed. So I took it upon myself at my own expense to have the clutch replaced. It worked fine for a few months, but it started doing the same thing again.
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CLUTCH DID NOT DISENGAGE WHEN THE CLUTCH PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V076000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The front passenger seat heating system experienced a catastrophic electrical malfunction. While the vehicle was started and parked in our driveway, the front passenger seat suddenly developed an extreme hot spot and became engulfed in flames even though the heated seat switch was in the OFF position and had not been activated. The failed heated seat component has been retained and is available for inspection. The vehicle has not been inspected by a dealer or service center because the incident occurred at our residence and the vehicle is currently undriveable due to burned electrical wiring. Attempting to start or operate the vehicle could result in an electrical short because of the exposed and damaged wiring caused by the fire. Both the local police department and fire department responded to the scene and inspected the vehicle. There were no warning lights, warning messages, unusual odors, or prior symptoms indicating a problem before the fire occurred. This incident represents a significant fire hazard because the heated seat ignited without being turned on. Had this occurred while the vehicle was being driven or while occupants were seated in the vehicle, it could have resulted in serious injury or death due to burns, smoke inhalation, or loss of vehicle control. Likewise, had the vehicle been parked inside an attached garage, the fire could have spread to the residence and placed lives at risk.
Was warming my car up and drove 2 miles to my mom's house and turned it off. Came out about 30 minutes later and the car was full of smoke. Aired out the car and noticed a burnt hole in the middle of the passenger seat. The seat warmer had malfunction and started the seat on fire. Even with the vehicle turned off.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE DRIVING 35-40 MPH, THE FRONT AMBER HEAD LAMPS FAILED, WHICH RESULTED IN A FRONT END PASSENGER COLLISION. THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE DURING THE CRASH. THE CONTACT STATED THAT THE GLOVE BOX FRACTURED AND SEPARATED UPON DEPLOYMENT OF THE AIR BAGS, WHICH CAUSED FACIAL INJURIES TO THE FRONT SEAT PASSENGER. THE FRONT SEAT PASSENGER SUSTAINED LACERATIONS TO THE FACE, A FRACTURED EYE SOCKET, AND A FRACTURED NASAL PASSAGE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 08E033000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 112,450. *JS *JS
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, HE STARTED TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT HE WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER'S SIDE SUB FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE SUB-FRAME WAS CORRODED. THE FAILURE WAS MAKING THE LOWER CONTROL ARM MALFUNCTION AND THE CONTACT WAS ADVISED THAT THE FRONT SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,390 AND THE CURRENT MILEAGE WAS 40,490. UPDATED 04/29/14 MA UPDATED 05/2/2014 *JS
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Front seat belt doesn't engage after many attempts.
WE OWNED A 2003 PT CRUISER AND I HAD A WRECK ON APRIL 18, 2008 AND THE AIR BAGS DIDN'T DEPLOY AND THE SHOULDER STRAP DID NOT CATCH TO HOLD ME FROM BEING THROWN FORWARD. I WAS STOPPED AT A RED LIGHT AND A CAR REAR ENDED ME AT APPROXIMATELY 50 MPH. IT THREW ME FORWARD INTO THE STEERING WHEEL AND I INJURED MY LEFT SHOULDER WHERE I HAD MY HAD RESTING ON THE STEERING WHEEL. I HAD TO HAVE SURGERY AND I FEEL THAT THIS WOULD NOT HAVE HAPPENED IF THE SHOULDER STRAP HAD CAUGHT WHEN THE COLLISION HAPPENED. WE BOUGHT ANOTHER PT CRUISER, A 2007 AND MY HUSBAND AND HIS FRIEND WHO WAS DRIVING HAD AN ACCIDENT ON JANUARY 21, 2009. THEY SWERVED TO KEEP FROM HITTING A DOG AND HIT A GUARD RAIL ALMOST HEAD ON AND AGAIN THE AIR BAGS DID NOT DEPLOY AND THE SHOULDER STRAPS DID NOT CATCH. I FEEL THAT THIS COULD BE A BAD PROBLEM WITH THE PT CRUISERS. HAVE YOU HAD ANY OTHER REPORTS OF THIS SORT OF PROBLEM? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONER (A/C) COMPRESSOR FAILED AT 51,000 MILES. RESULTING IN REPLACEMENT OF COMPRESSOR, CONDENSER, LINE ORIFICE TUBE, MAP SENSOR, AND DRIER. TOTAL REPAIR $1,600. *AK
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER PURCHASING THE VEHICLE THE BRAKES BEGAN SQUEAKING. THE CONTACT WAS TOLD THAT THE BRAKES WOULD BE REPLACED BEFORE SHE BOUGHT THE VEHICLE. WHEN SHE ARRIVED TO PICK UP THE VEHICLE SHE WAS INFORMED THE DEALER THAT THE BRAKES WERE STILL SQUEAKING. THE DEALER STATED THAT IT WOULD TAKE TWO TO THREE DAYS BEFORE THE BRAKES WOULD STOP SQUEAKING. HOWEVER, THE FAILURE CONTINUED. A FEW DAYS LATER THE CONTACT RETURNED TO THE DEALER THE TIRES WERE REMOVED AND ORANGE DUST WAS FOUND ON THE BRAKES. THE DEALER CLEANED THE BRAKES, BUT NEVER REPLACED THEM. THREE WEEKS AFTER PURCHASING THE VEHICLE THE CONTACT HAD THE AIR CONDITIONING REPAIRED BECAUSE IT WOULD NOT BLOW COOL AIR. IN AUGUST 2006 THE VEHICLE BEGAN RUNNING HOT AND FAILED WHILE DRIVING 58 MPH. THE VEHICLE WAS TOWED, AND SHORTLY THEREAFTER THE FAILURE RECURRED AND THE VEHICLE WAS TOWED AGAIN. IN SEPTEMBER 2006 THE ENGINE WAS REPLACED. ON APRIL 19, 2007, A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE BECAUSE OF STEERING FAILURE. THE CONTACT WAS TOLD THAT THE STEERING WHEEL NEEDED IMMEDIATE ATTENTION BECAUSE STEERING FLUID WAS LEAKING INTO THE BOTTOM OF THE CAR AND COULD CAUSE A FIRE. SHE WAS INFORMED THAT THE ENGINE THAT WAS INSTALLED IN SEPTEMBER 2006 FAILED. THE CONTACT DID NOT PROVIDE AN ACCURATE VIN. THE CURRENT MILEAGE IS 50,400, AND FAILURE MILEAGE WAS 35,326. *AK THE CONSUMER STATED SHE WENT TO THE DEALERSHIP TO HAVE THE CAR REPAIRED AND THEY WERE RUDE AND REFUSED TO HELP HER. LATER, THE DEALERSHIP ASKED FOR INFORMATION TO RENT THE CONSUMER A CAR AND THE RENTAL PLACE REFUSED TO RENT HER A CAR IF THE VEHICLE WAS NOT FIXED BY SMITH CHRYSLER. THE CONSUMER STATED THE DEALER SOLD HER A CAR THEN CHANGED THE NAME ON HER PAPERWORK, REFUSED TO GIVE HER THE TAGS TO THE CAR UNLESS PAYMENT WAS PROVIDED AND TOLD HER SHE HAD THE WRONG VIN NUMBER FOR THE CAR. THE CONSUMER STATED WANTS HER MONEY BACK FOR THE CAR AND THE DEALER TO TAKE THE CAR BACK. UPDATED 07/06/07 *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
NHTSA 629139 EXTERIOR LIGHTING HEADLIGHTS, MOISTURE INSIDE VENTED HEADLAMP ASSEMBLY. HEADLIGHTS HAVE HARD WATER DEPOSITS ON INSIDE OF LAMP,WITH SUN EXPOSURE HAVE BECOME SO CORRODED THEY ARE NOT USABLE HAVE TO DRIVE WITH HIGH BEAMS ON. *TR
THE DRIVER'S SIDE FIXED REAR QUARTER GLASS FLEW OFF THE WINDOW WHILE DRIVING ON THE INTERSTATE. I CONTACTED DAIMLER CHRYSLER TO SEE ABOUT ASSISTANCE BECAUSE THEY RECALLED 2005 / 2006 PT CRUISERS FOR THIS VERY PROBLEM. THEY TOLD ME SORRY VEHICLE IS OUT OF WARRANTY. WELL OF COURSE IT IS, BUT GOSH ARE WINDOW'S SUPPOSED TO FLY OFF THE CAR??? NO!!!!! JUST FIX IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .