2003 Chrysler Pt Cruiser Steering Problems

On the way home from work my vehicle began smoking. The next exit off the freeway I80 was taken. As I exited my vehicle became hard to steer. I was able to get it to the closest auto repair shop which was Firestone. The power steering hose had a leak which caused the smoke and my vehicle being hard to steer. After 3 attempts with Firestone and them consulting with Chyrsler Service Department in Fairflied, California I had my vehicle towed to my mechanic. He also had trouble getting the new hose to fit on my vehicle. My mechanic also consulted with the Chrysler Service Department in Antioch, California. They assured him that was the correct replacement hose that Chrysler had replaced because the original hose had been recalled and they no longer carried the orignal hose. The only problem is my mechanic nor the Firestone mechanics could get it to fit. I have contacted Chrysler several times with them not taking reponsibility for the non fitting hose as the claim my VIN is not one of the vehicles affected. Attached you will find the original recall notice sent to me in 2011, the letter I sent to the address on the recall notice and all the receipts of attempts to fix my vehicle. The letter I sent to the address on the recall notice was returned as "unable to forward". I'm hoping other PTs with VIN not listed had the same problem as I and can cause Chrysler to repair and reimburse such vehicles.

NHTSA ID

11459151

Incident

May 9, 2016

MY EXTERIOR FRONT LIGHTS ARE VERY DULL AND AREN'T BRIGHT WHEN TURN THEM ON.

NHTSA ID

11183941

Incident

Jan 18, 2019

VEHICLE IS LEAKING POWER STEERING FLUID. FOUND RECALL NOTICE FOR MY YEAR MODEL BUT CHRYSLER SAYS MY VIN IS NOT INCLUDED IN THE RECALL. ADDED FLUID ABOUT 3 MONTHS AGO AND STEERING WAS FINE UNTIL A WEEK AGO. SINCE THEN, FLUID ONLY LASTS A DAY BEFORE IT HAS TO BE REFILLED.

NHTSA ID

11165261

Incident

Sep 3, 2018

Mileage

170,000 mi

I HAD PURCHESED A USED 2003 PT CRUISER AND ON THE HWY HOME SHORT TIME LATER I HEARD CLUNKING SOUND THREE TIMES FIRST WHEN MERGING ONTO HWY FROM CAR DEALERSHIP. FUTHERMORE, ABOUT 10 MIN INTO MY HWY DRIVE HOME I BECAME FRIGHTEND WHEN MY CAR ENDED UP HAVING A MIND IF ITS OWN AND STARED GOING TO THE LEFT SO I TRIED TO TURN STEARING WHEEL TOWARDS RIGHT AND I WAS UNABLE TO CORRECT IT FOR FEW SECONDS AND ENDED ON THE OTHERIDE OF WHITE LINE JUST ABOUT OFF HWY AND INTO GRAVEL BUT AT THAT POINT I SEENED TO REGAIN CONTROL OF MY CAR STEARING AND PROCEEDING BACK BETEEEN YELLOW AND WHITE LINE ON THE HWY, FOLLOWING WAS ANOTHER INCIDENT WAS WHEN I CAME TO COMPLETE STOP FOLLOWING WITH LEFT TURN (STARTED TO MAKE A CLUNKING SOUND EVEN LOUDER).DURNING MY ROUTE I MADE A RIGHT TURN THE SOUND AGAIN. I ENDED UP TAKING IT TO A DEALERSHIP TO TAKE A LOOK AT . THE MECHANIC SAID HE KNEW AT ONE POINT THEY HAD A SAFTY RECALL ON THE SUSPENSION FOR PT CRUSIERS BECAUSE THEY COULD CAUSE INJURY WITH MOTOR VEHICLE ACCIDENTS DUE TO LOSS OF CONTROL AS A RESULT OF LOWER CONTOL ARM /SWAY BAR / AND BAD BALL JOINTS WHICH I PERSONALLY PROB EXPERICEND ON MY WAY HOME FOLLOWING MY PURCHESE OF THE CAR. THE MECHANIC I SPOKE TO CHECKED MY VIN NUMBER AND IT DID NOT HAVE A RECALL ON IT HOWEVER THERE WAS RECALLS FOR A SET AMOUNT AND THAT MINE WASNT ONE OF THEM BUT SHOUKD HAVE BEEN AND THAT I SHOULD INFORM " NHTSA "ABOUT MY SITUATION BECAUSE THERE COULD BE OTHERS EXPERIENCING SAME SITUATION DUE TO MALFUNCTIONING PARTS BECAUSE A MALFUCTION CAN HAPPEN TO EVEN AFTER MARKET PARTS CAN LEAD TO DEADLY ACCIDENTS EVEN DEATH BECAUSE OF LOSS OF CONTROL. I STRONGLY AGREE WITH MECHANIC THAT THE RECALL SHOULD BE UPDATED EVEN ON THE AFTER MARKET PARTS FOR THE SUSPENION SUCH AS CONTROL ARM AND CALLED FOR EVERY 2003 PT CRUSIER GT BECAUSE OF LOSS OF CONTROL THAT ALMOST CAUSED ME TO BE IN ACCIDENT EVEN COULD OF BEEN FATAL. THANK YOU

NHTSA ID

11079804

Incident

Mar 14, 2018

Mileage

155,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND TURNING, THE STEERING WHEEL FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE AND AUTO BELT TRANSMITTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED TWICE FOR POWER STEERING FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10917309

Incident

Oct 10, 2016

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT POWER STEERING FLUID WAS OBSERVED LEAKING FROM THE FRONT OF THE VEHICLE. THE CONTACT USED TWO QUARTS OF POWER STEERING FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PRESSURE HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ID

10824920

Incident

Feb 6, 2016

Mileage

118,000 mi

CAR STOPPED AT RED LIGHT. ENGINE DIED AND SMOKE BEGAN TO RISE FROM ENGINE COMPARTMENT, THEN FLAMES SHOT OUT. DRIVER COULD NOT GET DOOR OPEN AT FIRST THEN AFTER SHORT TIME LOCKS RELEASED AND DRIVER WAS ABLE TO ESCAPE. FIRE DEPARTMENT EXTINGUISHED FLAMES AND SAID FIRE APPEARED TO BE STARTED BY FLUID LEAKAGE. THIS MODEL HAD BEEN SUBJECT TO RECALL DUE TO FIRES. CAR HAD RECALL FIX ON 9/23/04. IT NOW APPEARS THE RECALL FIXES WERE NOT PERMANENT AND THE ORIGINAL PROBLEM CAN RECUR. IT IS POTENTIALLY LIFE THREATENING. ATTEMPTS TO DISCUSS THE PROBLEM WITH CHRYSLER WERE UNSUCCESSFUL. CHRYSLER STONE WALLED AND FALSELY RIGGED THEIR RESPONSE PROCEDURE SO AS TO AVOID ANY RESPONSIBILITY. CHRYSLER REFUSED TO ALLOW ME TO SPEAK WITH ANY PERSON IN A POSITION OF AUTHORITY. THE CLERKS I SPOKE WITH STATED THAT SOMEONE WOULD BE IN TOUCH WITH ME. FINALLY AFTER THREE ATTEMPTS TO SPEAK WITH SOMEONE AT CHRYSLER, AND AFTER MORE THAN ONE MONTH FROM ORIGINAL CONTACT, A LETTER DATED MAY 13, 2015 WAS RECEIVED FROM CHRYSLER STATING THEY HAD TRIED NUMEROUS TIMES TO CONTACT US AND THE CLAIM WOULD BE DROPPED IF WE DID NOT RESPOND IN 10 DAYS. THIS QUITE SIMPLY IS A LIE! NO ATTEMPT WAS EVER MADE TO CONTACT US, EVEN AFTER WE CONTACTED CHRYSLER ON THREE OCCASIONS ASKING TO SPEAK WITH SOMEONE. THE LETTER INSTRUCTED US TO CONTACT DEKRA AUTOMOTIVE TO ARRANGE AN INSPECTION. WE DID AND GAVE THEM ALL THE INFORMATION ONCE AGAIN. WE OFFERED TO SEND PHOTOS OF THE DAMAGE BUT DEKRA WAS NOT INTERESTED. ON MAY 27 WE RECEIVED A LETTER STATING THEY WERE UNABLE TO INSPECT THE CAR SINCE IT HAD BEEN SOLD (SALVAGED) AND WERE CLOSING THE FILE. THUS, CHRYSLER HAD CREATED CIRCUMSTANCES THROUGH OBFUSCATION AND MANIPULATING THE RESPONSE TIME WHICH THEY FELT RELIEVED THEM OF ANY RESPONSIBILITY, EVEN THE NEED TO DISCUSS THE ISSUE WITH US. THIS FIRE HAZARD STILL EXISTS.

NHTSA ID

10733139

Incident

Apr 19, 2015

Mileage

85,000 mi

I PURCHASED THE CAR AND RIGHT FROM THE START I'VE HAD TO REPLACE THE WHEEL BEARINGS , I HAVE HAD TO DO SO 3 TIMES ALREADY WITHIN THE SHORT AMOUNT OF TIME I HAVE HAD THE CAR , THERE HAS BEEN NO UNUSUAL STRESS ON THE BEARINGS TO MAKE THEM WEAR OUT , NOW IN MY EXPERIENCE I HAVE NEVER HAD TO REPLACE A WHEEL BEARING ON A CAR WITH ANYTHING LESS THAN 100K MI ON IT , LET ALONE 3 TIMES , I DON'T KNOW WHAT TO MAKE OF IT, ALSO IM HAVING STALLING/ROUGH IDLE PROBLEMS THAT NO ONE CAN SEEM TO FIGURE OUT IT HAS STALLED 5 TIMES ALREADY AND REGULARLY IDLES ROUGH, THESE PROBLEMS ARE NOT NORMAL AND CANNOT BE FIGURED OUR ,I'VE REPLACES SEVERAL PARTS INCLUDING THE ERG VALVE PVC VALVE SPARK PLUGS AND WIRES THE IAC CLEANED THE THROTTLE BODY AND THE CARB AND IM STILL HAVING THESE ISSUES. *TR

NHTSA ID

10676314

Incident

Apr 26, 2013

Mileage

47,897 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IN ADDITION, THERE WAS FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RETURN LINE HOSE HAD A HOLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.

NHTSA ID

10671345

Incident

Jan 9, 2015

Mileage

166,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE THE VEHICLE WAS DIAGNOSED AS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V268000( STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME DEFECT AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 134,000.

NHTSA ID

10562702

Incident

Feb 1, 2014

Mileage

134,000 mi

FORTUNATELY AT A PARKING LOT INTERSECTION, THE RF TIE ROD END SUFFERED A CATASTROPHIC FAILURE CAUSING NO INJURY, DEATH OR ACCIDENT. THE BOLTED END WHICH FITS INTO THE SOCKET PULLED OUT FROM THE SOCKET. THERE WAS NO INDICATION AHEAD OF TIME THE TIE ROD END WAS NEAR FAILURE. I HAD PREVIOUSLY REPLACED THE LF TIRE ROD END. IN DOING SO, I WAS APPALLED AT THE POOR DESIGN OF THE PART. CHRYSLER'S OBJECTIVE TO PRODUCE A LOW PRICE JUST BARELY ADEQUATE PART WAS OBVIOUS. TYPICALLY, THIS PART IS MADE FROM A FORGING, CHRYSLER CHOSE TO PRODUCE THE PART FROM STAMPED SHEET METAL. I REPLACED THE PART WITH A FORGED, AFTER MARKET PART FROM MOOG. IT IS MY OPINION THIS IS AN UNSAFE DESIGN. IT WAS VERY FORTUNATE THIS FAILURE OCCURRED WHERE IT DID OTHERWISE, MY WIFE COULD HAVE KILLED OR SEVERELY INJURED. *TR

NHTSA ID

10511346

Incident

May 9, 2013

Mileage

113,000 mi

TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THE POWER STEERING HOSE WAS LEAKING ON THE ENGINE. THE CONTACT ALSO HEARD A LOUD NOISE AND THE SMELL OF BURNING FUMES EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE HOSE AND MOTOR MOUNT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000.

NHTSA ID

10461626

Incident

Oct 5, 2011

Mileage

37,000 mi

YEAR: 2003 MAKE: CHRYSLER MODEL: PT CRUISER ENGINE: 2.4L TURBOCHARGED COMPONENTS: POWER STEERING HIGH PRESSURE HOSE THE POWER STEERING PRESSURE HOSE WAS RUBBING UP AGAINST THE TRANSMISSION OF THE VEHICLE LISTED ABOVE. THE RESULT OF THE POWER STEERING PRESSURE HOSE RUPTURED DUE TO CONTACT WITH THE HOT TRANSMISSION DURING NORMAL DRIVING. THIS HAS BEEN THE FIRST INCIDENT SINCE THE OWNER PURCHASED THE VEHICLE. THE OWNER PURCHASED NEW POWER STEERING PRESSURE HOSE AND HAD IT INSTALLED AT A LOCAL AUTOMOTIVE SHOP. *TR

NHTSA ID

10422871

Incident

Aug 22, 2011

Mileage

117,300 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER STEERING WITHOUT WARNING. THE CONTACT REPLACED THE STEERING PUMP IN OCTOBER 2008 AND THE STEERING HOSE IN APRIL OF 2009; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED DUE TO THE COST. THE CURRENT MILEAGE WAS 96,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10382790

Incident

Oct 1, 2008

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT CONTINUED TO HEAR A CLUNKING NOISE AND STATED THAT THE VEHICLE WOULD "GET AWAY FROM HER" WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY. THE DEALER REPAIRED THE TIRE, BUT AN INDEPENDENT MECHANIC STATED THAT CONTROL ARM BUSHINGS AND TIE ROD END REPAIRS WERE COMMON. THE DEALER OFFERED TO REPAIR THE VEHICLE AT THE COST OF MORE THAN $600. THEY ALSO STATED THAT A FRONT END ALIGNMENT WOULD BE NEEDED FOLLOWING THE REPAIRS. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 11/17/08 *CN UPDATED 11/24/08. *JB

NHTSA ID

10246495

Incident

Aug 10, 2008

Mileage

60,000 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO A DEALER AND THEY STATED THAT THE POWER STEERING PUMP FAILED. POWER STEERING FLUID LEAKED OUT AND CAUSED THE AIR CONDITIONER TO FAIL. THE UNIT WAS REPLACED AT THE COST OF $1,583. THE TECHNICIAN STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. SEVERAL WEEKS AFTER THE REPAIR, THE AIR CONDITIONING UNIT FAILED AGAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, IN WHICH SHE HAD TO REPLACE THE WATER PUMP, THE THROTTLE BODY, THE RADIATOR, AND VARIOUS COMPONENTS IN THE POWERTRAIN AND STEERING UNIT. THE REPAIRS COST $4,000. TYPICALLY, THE FAILURES IMMEDIATELY RECUR AFTER THE REPAIRS ARE MADE. THE MANUFACTURER GAVE HER A SMALL REIMBURSEMENT OF $878. THE FAILURE MILEAGE WAS 32,208 AND CURRENT MILEAGE WAS 66,500.

NHTSA ID

10246138

Incident

Apr 20, 2008

Mileage

32,208 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE SLOWING DOWN TO MAKE A TURN, THE STEERING FAILED BECAUSE THE VEHICLE SWITCHED BACK TO MANUAL. THE VEHICLE HAS BEEN TO A MECHANIC AND THE HOSE WAS REPLACED ON THREE OCCASIONS, THE MOST RECENT TIME BEING ON MAY 28,2008. ON JUNE 2, 2008, THE FAILURE RECURRED. THE CURRENT MILEAGE WAS 37,000 AND FAILURE MILEAGE WAS 28,000.

NHTSA ID

10229483

Incident

May 28, 2008

Mileage

28,000 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE STEERING RACK ON HIS VEHICLE MALFUNCTIONED. HIS WIFE STOPPED AT A STOP SIGN AND EXPERIENCED EXTREME DIFFICULTY WHEN ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 30,234. UPDATED 03/13/08. *LJ THE STEERING GEAR WAS REPLACED.

NHTSA ID

10214180

Incident

Jan 3, 2008

Mileage

30,234 mi

2003 CHRYSLER PT CRUISER WITH DEFECTED CONTROL ARM BUSHINGS. CONSUMER STATED THAT THE BUSHINGS ARE WEARING PREMATURELY. *KB THE CONSUMER STATED HE HAS HAD PROBLEMS WITH THE TRANSMISSION, STEERING COLUMN, FRONT BEARING AND WATER PUMP. *JB

NHTSA ID

10212754

Incident

Jan 1, 1901

Mileage

45,000 mi

WHEN ADJUSTING THE STEERING COLUMN, OR TURNING RIGHT OR LEFT, THE RADIO AND HORN ARE DISABLED. PULLING OR PUSHING THE STEERING COLUMN WILL ENABLE THE RADIO AND HORN. THE DEALERSHIP WORKED ON THIS PROBLEM, AND AT ONE POINT THOUGHT IT WAS CORRECTED, HOWEVER, AFTER SECURING A LOOSE WIRE THAT CORRECTED THE HORN PROBLEM THE TECHNICIAN WANTED THE CAR TO REMAIN AT THE DEALERSHIP OVERNIGHT SO AS TO CONFIRM THE CORRECTION IN THE MORNING WITH A COLD START. THE TECHNICIAN DETERMINED THAT THE CORRECTION FAILED, AND THE DEALERSHIP RECOMMENDED REPLACING THE STEERING COLUMN. THIS CORRECTION IS AT THE COST OF THE OWNER. I WAS ADVISED THAT ON THE DAY THAT MY CAR WAS SERVICE ANOTHER PT OWNER BROUGHT HER CAR TO THE DEALERSHIP WITH THE INDENTICAL PROBLEM. *TR

NHTSA ID

10200725

Incident

Aug 23, 2007

AS MY WIFE WAS DRIVING THE CAR SHE NOTICED A SUDDEN LOSS OF POWER ASSIST IN THE STEERING. SHE WAS ABLE TO DIRECT THE CAR INTO A PARKING SPACE, AND UPON EXITING ,NOTICED LARGE AMOUNTS OF SMOKE COMING FROM UNDER THE CAR. SHE ASKED OTHERS TO CALL THE FIRE DEPARTMENT, AND BY THE TIME THEY ARRIVED, THE CAR WAS TOTALLY ENGULFED IN FLAMES. UPON REVIEW AT THE ACCIDENT SCENE THERE WAS A NOTICEABLE TRAIL OF POWER STEERING FLUID ON THE ROAD BED FOR APPROXIMATELY 4-500 FEET BEFORE SHE CAME TO A STOP.*AK

NHTSA ID

10195403

Incident

Jun 12, 2007

Mileage

42,000 mi

TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER PURCHASING THE VEHICLE THE BRAKES BEGAN SQUEAKING. THE CONTACT WAS TOLD THAT THE BRAKES WOULD BE REPLACED BEFORE SHE BOUGHT THE VEHICLE. WHEN SHE ARRIVED TO PICK UP THE VEHICLE SHE WAS INFORMED THE DEALER THAT THE BRAKES WERE STILL SQUEAKING. THE DEALER STATED THAT IT WOULD TAKE TWO TO THREE DAYS BEFORE THE BRAKES WOULD STOP SQUEAKING. HOWEVER, THE FAILURE CONTINUED. A FEW DAYS LATER THE CONTACT RETURNED TO THE DEALER THE TIRES WERE REMOVED AND ORANGE DUST WAS FOUND ON THE BRAKES. THE DEALER CLEANED THE BRAKES, BUT NEVER REPLACED THEM. THREE WEEKS AFTER PURCHASING THE VEHICLE THE CONTACT HAD THE AIR CONDITIONING REPAIRED BECAUSE IT WOULD NOT BLOW COOL AIR. IN AUGUST 2006 THE VEHICLE BEGAN RUNNING HOT AND FAILED WHILE DRIVING 58 MPH. THE VEHICLE WAS TOWED, AND SHORTLY THEREAFTER THE FAILURE RECURRED AND THE VEHICLE WAS TOWED AGAIN. IN SEPTEMBER 2006 THE ENGINE WAS REPLACED. ON APRIL 19, 2007, A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE BECAUSE OF STEERING FAILURE. THE CONTACT WAS TOLD THAT THE STEERING WHEEL NEEDED IMMEDIATE ATTENTION BECAUSE STEERING FLUID WAS LEAKING INTO THE BOTTOM OF THE CAR AND COULD CAUSE A FIRE. SHE WAS INFORMED THAT THE ENGINE THAT WAS INSTALLED IN SEPTEMBER 2006 FAILED. THE CONTACT DID NOT PROVIDE AN ACCURATE VIN. THE CURRENT MILEAGE IS 50,400, AND FAILURE MILEAGE WAS 35,326. *AK THE CONSUMER STATED SHE WENT TO THE DEALERSHIP TO HAVE THE CAR REPAIRED AND THEY WERE RUDE AND REFUSED TO HELP HER. LATER, THE DEALERSHIP ASKED FOR INFORMATION TO RENT THE CONSUMER A CAR AND THE RENTAL PLACE REFUSED TO RENT HER A CAR IF THE VEHICLE WAS NOT FIXED BY SMITH CHRYSLER. THE CONSUMER STATED THE DEALER SOLD HER A CAR THEN CHANGED THE NAME ON HER PAPERWORK, REFUSED TO GIVE HER THE TAGS TO THE CAR UNLESS PAYMENT WAS PROVIDED AND TOLD HER SHE HAD THE WRONG VIN NUMBER FOR THE CAR. THE CONSUMER STATED WANTS HER MONEY BACK FOR THE CAR AND THE DEALER TO TAKE THE CAR BACK. UPDATED 07/06/07 *TR

NHTSA ID

10188872

Incident

May 30, 2006

Mileage

35,326 mi

I HAVE TAKEN MY PT CRUISER INTO DEALER 10-12 TIMES FOR PROBLEMS THAT THEY ARE UNABLE TO CORRECT. THERE HAVE BEEN PARTS LOOSE THAT NEEDED TO BE TIGHTENED, SUCH AS BELTS, HOSES, CONNECTIONS AND INTERIOR PARTS THAT HAVE FALLEN OFF THE CAR AND DEALER DOES NOT KNOW HOW TO FIX. I SUBMITTED A COMPLAINT TO MANUFACTURER AND APPLIED FOR LEMON LAW, BUT CHRYSLER REPRESENTATIVE DID NOT LISTEN AND TOOK DEALER SIDE. THEY CLAIM THEY CANNOT DUPLICATE NOISES, BUT I RECENTLY FOUND OUT THE SHOP SUPERVISOR WHO HAS BEEN CHECKING OUT MY CAR FOR THE NOISES HAS A SEVERE HEARING LOSS AND A CLAIM AGAINST INSURANCE COMPANY FOR HEARING PROBLEMS. THERE ARE HIGH PITCH WHINING NOISES, SQUEALS AND LOUD SCREECHING NOISES COMING FROM THE ENGINE COMPARTMENT. THE CAR LOSES POWER AND SEEMS TO HESITATE AT FREEWAY SPEEDS. THERE IS ALSO A NOISE THAT SOUNDS LIKE A TRAIN WHISTLE IN THE DISTANCE. I HAVE HEARD POPPING SOUNDS IN THE FRONT END AND SQUEALING AND SCREECHING SOUNDS FROM THE BRAKES AND UNDER HOOD IS CONSTANT. THERE IS ALSO A NOISE THAT IS HEARD SOMETIMES IN STEERING AND TURNING. THE DEALER TOLD ME THEY WOULD REPLACE THE POWER STEERING UNIT TO SEE IF IT WOULD SOLVE THE PROBLEMS AND ORDERED THE PART. WHEN I TOOK THE CAR IN FOR THE SERVICE, THEY SAID THEY COULD NOT DUPLICATE THE NOISE AGAIN AND DID NOT DO ANYTHING. WHEN I STEP ON THE BRAKES THE NOISE IS SO LOUD IT CAN BE HEARD FOR A LONG DISTANCE. IT SOUNDS LIKE CARS BEING CRUSHED. THE NOISE IS ALSO PRESENT IN TURNING CORNERS AND DRIVING, BUT WORSE IN STEPPING ON BRAKES. THE DEALER ACKNOWLEDGES A BRAKE PROBLEM BUT SAY THEY DO NOT KNOW HOW TO FIX IT. THERE HAVE BEEN OTHER PROBLEMS SUCH AS RADIO/CD PLAYER DID NOT WORK WHEN NEW, SENSOR LIGHT REPLACED, RATTLES UNDER DASH, CHECK ENGINE LIGHT, ETC, BUT THE NOISES AND IN-ABLILITY TO REPAIR HAVE ME WORRIED ABOUT SERIOUS PROBLEMS. THEY HEAR THE NOISE, BUT THEN TELL ME THE MECHANIC CANNOT DUPLICATE AND DO NOTHING TO REPAIR. THIS HAS BEEN AN ONGOING PROBLEM SINCE I GOT THE VEHICLE IN 2003. *JB

NHTSA ID

10138432

Incident

Sep 9, 2005

DT: THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT'S WIFE WAS INVOLVED IN AN ACCIDENT WHERE THE BREAK AWAY DESIGN OF THE STEERING WHEEL CAUSED A FATAL INJURY. THE POLICE RULED THAT THE FATALITY OCCURRED AS OVERCORRECTING. THE CONTACT STATED HE KNEW OF ANOTHER CASE WITHIN A TEN MILE RADIUS WHERE THE SAME TYPE OF FATALITY HAPPENED. *AK

NHTSA ID

10136006

Incident

Jul 4, 2003

Mileage

10,400 mi

TIRES ARE FIRESTONE EAGLE P205/55/16. I HAVE HAD TROUBLE WITH A FRONT SHIMMY SINCE I PURCHASED THE VEHICLE. I HAVE HAD IT LOOKED AT AND HAD RE-BALANCING AND WHEEL ALIGNMENT TO NO AVAIL. THE REASON I SUSPECT THE TIRES IS THAT I HAD SOME FIRESTONE TIRES IN THE PAST DO EXACTLY WHAT I AM EXPEREINCING.I PURCHASED THE CAR USED WITH 15000 MILES ON IT.THE ORIGINAL OWNER WAS EXPEREINCINGTHE SAME SHIMMY. THE CAR AT SLOWER SPEEDS BEGINS TO ROCK FROM SIDE TO SIDE.I WAS TOLD THE LAST TIME THAT I HAD IT LOOKED AT, THAT THERE WAS SOMETHING WRONG WITH THE TIRES.

NHTSA ID

10128532

Incident

Jul 1, 2005

Mileage

16,000 mi