RoadVitals

2004 Chrysler Pt Cruiser Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Aug 31, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 217 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
9

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Chrysler Pt Cruiser submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Aug 31, 2017
Crash reported2 injuries reported

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED MCHENRY AUTO MART (LOCATED AT 725 MCHENRY AVE, SUITE A, MODESTO, CA 95350 (209) 408-8802) WHERE THE CONTACT WAS ASKED IF SHE WAS LATE ON HER PAYMENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11020979
Incident
Nov 18, 2015
AirbagsSeat belts
Filed Dec 17, 2014
1 injury reported

AS I WAS DRIVING THERE WAS SUDDENLY A LOUD EXPLOSION AND THE SMELL OF BLACK POWDER (LIKE A GUNSHOT) AND I WAS HIT VERY HARD IN THE UPPER RIGHT CHEST, DRIVER'S SIDE, BY A SHOCK WAVE THAT FELT AS IF I HAD BEEN SHOT. THE ODOR WAS COMING FROM THE AREA NEAR THE BRAKE AND GAS PEDALS. THE AIR BAG LIGHT HAD BEEN COMING ON AND OFF RANDOMLY FOR MONTHS. IT NEVER STAYED ON MORE THAN A FEW SECONDS. I HAD THE CAR IN FOR ITS BIG VA STATE INSPECTION, TO THE TUNE OF $2059.03, IN APRIL AT THE CHRYSLER DEALERSHIP WHERE I HAVE TAKEN IT FOR ONE YEAR. AIR BAGS ARE NOT PART OF A REGULAR INSPECTION SO IT WAS NOT CHECKED. I WAS ABLE TO DRIVE THE CAR INTO THE NEAREST CHRYSLER DEALERSHIP, BY LUCK IT WAS WITHIN A MILE OF WHERE THE INCIDENT HAPPENED), AND ASKED THE MEN IN SERVICE, WHO KNOW ME AND HAD SERVICED THIS CAR FOR TEN YEARS, TO COME OUT AND SMELL IT. THEY CONCURRED IT SMELLED AS IF AN EXPLOSION HAD HAPPENED INSIDE THE CAR. THE AIRBAG HAD NOT DEPLOYED; NOR SHOULD IT HAVE...THERE WAS NO CRASH OR ANYTHING. I LEFT THE CAR THERE. MY CHEST HURT. I CONTACTED CHRYSLER IN DETROIT AND A WEEK LATER THEY SENT THEIR SPECIAL VA ENGINEER WITH HIS COMPUTER TO CHECK THE COMPUTER IN THE CAR. THE OTHER DAY I RECEIVED AN OFFICIAL LETTER THAT MY CLAIM WAS BEING DENIED; NOTHING HAD BEEN FOUND. SO I WENT OVER TO THE DEALERSHIP AND THE SERVICE MAN DROVE IT AROUND THE LOT TO GIVE TO ME. I WAS GOING TO TAKE IT HOME. HE HAD NOT PUT THE SEAT BELT ON TO DRIVE IT TO ME. I GOT IN AND THE AIRBAG LIGHT WAS ON ALL THE TIME AND THE SEAT BELT WOULD NOT EXTEND. I CANNOT DRIVE THE CAR WITH AN INOPERABLE SEAT BELT AND WITH THE AIR BAG LIGHT ON. IT MUST HAVE BEEN THE PROPELLANT THAT HIT ME IN THE CHEST, AS THE BAG DID NOT DEPLOY. IT WAS SO FAST, SO HARD, AND SCARED ME TO DEATH. I REPORTED THIS TO YOU AFTER IT HAPPENED, BUT AM RE-REPORTING IT NOW BECAUSE OF THE "RESULTS" OF CHRYSLER'S OFFICIAL INSPECTION.

NHTSA ID
10664840
Incident
Nov 21, 2014
Mileage
160,600 mi
Airbags
Filed Dec 16, 2014
Fire reported

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A LOUD BANG AND THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN AROMA OF SMOKE INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 1/21/15*CN UPDATED 9/11/2017*CN

NHTSA ID
10664555
Incident
Nov 21, 2014
Mileage
160,000 mi
Airbags
Filed Nov 22, 2014
1 injury reported

I HAVE HAD THE CAR TUNED AND INSPECTED THIS PAST YEAR AND HAD MENTIONED THAT THE AIR BAG LIGHT CAME ON SPORADICALLY. LIKE THE "CHECK ENGINE LIGHT," IT APPARENTLY MEANT NOTHING, I WAS TOLD, AS IT WAS THE ORIGINAL, NEVER USED, AIRBAG. YESTERDAY AS I WAS DRIVING ON A FOUR-LAND HIGHWAY THERE WAS A LARGE EXPLOSION AND THE SMELL OF CORDITE, AS IF I HAD BEEN SHOT. MY CHEST FELT CRUSHED, AS IF IT HAD BEEN HIT, COMPRESSED, WHATEVER...AND THE SEAT BELTS TIGHTENED, BUT THE AIR BAG DID NOT DEPLOY. I DID NOT KNOW WHAT HAD HAPPENED. I THOUGHT I HAD BEEN SHOT. NO BLOOD, NO BULLET HOLE. CHEST HURT. CHEST DID NOT HURT BECAUSE OF A SEATBELT, BUT THE COMPRESSION FROM THE BLAST. I WAS IN THE RIGHT LANE AND JUST HELD THE CAR STEADY, VERY DISORIENTED AND SHAKEN. CHEST HURT. I REALIZED I WAS WITHIN A MILE (A MIRACLE) OF ONE OF THE TWO CHRYSLER DEALERSHIPS THAT HAS WORKED ON THIS CAR OVER THE PAST 15 YEARS, SO I DROVE IT IN AND STUMBLED, BREATHLESS, INTO THE SERVICE AREA,, WHERE THEY KNEW ME AT ONCE BY NAME. THEY KNEW I WAS SHAKEN AND WAS HAVING TROUBLE TALKING AND WALKING. MY CHEST HAD BEEN HIT VERY HARD AND I FOUND OUT THE AIR HAD BEEN KNOCKED OUT OF MY LUNGS. THEY HAVE THE CAR, HAD NEVER SEEN THIS HAPPEN BEFORE. NO ONE HAS WORKED ON IT YET. I AM GOING OVER THERE TODAY TO ASK THEM NOT TO WORK ON IT UNTIL MY LAWYER DECIDES IF IT IS "EVIDENCE" FOR SOME NEW KIND OF AIR BAG HAZARD. I HAVE NO CAR NOW. I WANT OTHER DRIVERS AND OWNERS TO KNOW THAT A TEN-YEAR-OLD CAR AND TEN-YEAR-OLD AIRBAG ARE DANGEROUS. THIS CAR HAS NEVER HAD AN ACCIDENT AND THIS IS THE ORIGINAL AIRBAG. MY IDEA: AIRBAGS NEED TO BE ROTATED OUT AND CHANGED EVERY FEW YEARS SO THIS DOES NOT HAPPEN. *TR

NHTSA ID
10660201
Incident
Nov 21, 2014
Mileage
160,000 mi
Airbags
Filed Jun 18, 2014
Crash reported

WHEN ENTERING THE FREEWAY ON THE ON-RAMP, A VAN IN FRONT OF ME STOPPED. I CRASHED INTO THE VAN. I HIT MY CHEST HARD ON THE STEERING WHEEL. THE AIRBAGS DID NOT GO OFF. *TR

NHTSA ID
10604337
Incident
Jun 13, 2014
Mileage
190,000 mi
Airbags
Filed Nov 29, 2012
Crash reported1 injury reported

I HIT ANOTHER VEHICLE ON THE FREEWAY. MY AIRBAG DID NOT DEPLOY. I AM VERY SORE (NO OTHER INJURIES). THE CAR WAS TOTALED. *TR

NHTSA ID
10486502
Incident
Nov 26, 2012
Mileage
111,000 mi
Airbags
Filed Nov 18, 2011

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE AN ATTEMPT TO DIAGNOSE THE FAILURE, BUT THE CONTACT REFUSED. THE MANUFACTURER WAS NOT CONTACTED. A LOCAL MECHANIC MADE AN ATTEMPT TO REPAIR THE DEFECT ALSO BUT THE FAILURE RECURRED. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.

NHTSA ID
10436370
Incident
Nov 11, 2011
Mileage
85,000 mi
Airbags
Filed May 16, 2011

TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE BLOWING MODULE NEEDED TO BE REPLACED; HOWEVER, HER WARRANTY DID NOT COVER THAT TYPE OF FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10401024
Incident
May 1, 2011
Mileage
90,000 mi
Airbags
Filed Aug 22, 2006
Crash reported1 injury reported

DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH WHILE DRIVING 20 MPH. THE VEHICLE ROLLED, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS WEARING A SAFETY BELT, BUT STILL INCURRED MUSCULAR AND NEUROLOGICAL INJURIES. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, BUT WAS UNABLE TO DETERMINE THE PROBLEM.

NHTSA ID
10166242
Incident
Aug 21, 2006
Mileage
30,000 mi
Airbags
Filed Mar 15, 2006
Crash reported1 injury reported

MY WIFE WAS IN AN ACCIDENT. SHE HIT A GUARD RAIL HEAD ON AND THE AIR BAGS DID NOT DEPLOY. SHE HIT IT HARD ENOUGH TO BEND THE FRAME 3 INCHES OUT OF SQUARE. THIS RESULTED IN BODILY INJURY. *NM

NHTSA ID
10152738
Incident
Feb 18, 2006
Airbags
Filed Apr 25, 2005
Crash reported1 death reported

VEHICLE WAS IN AN ACCIDENT. IT FLIPPED INTO A PHONE POLE, UPON IMPACT THE AIR BAGS FAILED TO DEPLOY, KILLING THE DRIVER. *AK

NHTSA ID
10119123
Incident
Oct 14, 2004
Mileage
999,999 mi
AirbagsInterior & seats
Filed Jan 4, 2005
Crash reported1 injury reported

HEAD ON COLLISION, AIRBAGS CAME OUT, BACK SEAT BEHIND DRIVER CAME UN-DONE, UNLATCHED AND HIT DRIVER IN HEAD, DRIVER WAS KNOCKED UNCONCIOUS. RIVER WAS WEARING SEAT BELT AND AIRBAGS DID COME OUT.*AK

NHTSA ID
10105703
Incident
Dec 29, 2004
Mileage
6,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .