2004 Chrysler Pt Cruiser Steering Problems

POWER STEERING HOSE LEAKING.

NHTSA ID

11389021

Incident

Dec 14, 2020

Mileage

160,000 mi

POWER STEERING LEAKAGE ON TURBO MODEL ENGINE HOT POSSIBLE FIRE HAD FIXED ONCE AND IT BROKE AGAIN , THERE IS A RECALL ON THE NON TURBO MODEL ALREADY

NHTSA ID

11046000

Incident

Nov 3, 2017

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT PARKED THE VEHICLE AND ADDED STEERING WHEEL FLUID TO THE VEHICLE. THE NEXT MORNING, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THE CONTACT INFORMED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING) AND WAS UNABLE TO PROVIDE A FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,618.

NHTSA ID

10822091

Incident

Jan 23, 2016

Mileage

102,618 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE THE VEHICLE BEING INSPECTED, IT WAS DISCOVERED THAT THE SUSPENSION NEEDED TO BE REPAIRED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V268000 (STEERING) AND 08E033000 (SUSPENSION) HOWEVER IT WAS INFORMED THAT THE RECALLS HAD EXPIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 3/31/15*CN UPDATED 7/8/2015*JS

NHTSA ID

10679543

Incident

Jan 7, 2015

Mileage

81,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE POWER STEERING HOSE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING HOSE ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA ID

10669297

Incident

Sep 3, 2012

Mileage

86,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL. ON ONE OCCASION, THE VEHICLE WAS STARTED AND THE STEERING WHEEL SEIZED. THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING HOSE WAS EXPOSED TO THE TRANSMISSION AND RUPTURED CAUSING THE POWER STEERING FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

NHTSA ID

10669268

Incident

Dec 17, 2014

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING PIPE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10654460

Incident

Nov 8, 2014

Mileage

107,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10639352

Incident

Jun 8, 2011

Mileage

100,000 mi

I LEFT MY RESIDENCE AT APPROX 8:45AM ON 5/19/2014 TURNED NORTH STEERING WAS FINE, THE SPEED LIMIT IS 40MPH, CHANGES TO 45, THEN 55, THEN DOWN TO 35MPH APPROX.5.5 MILES FROM MY RIGHT TURN, I TURNED LEFT (WEST) ENTERING A GAS STATION BREAKINNG AT 35MPH AND FOUND I HAD NO POWER STEERING. IT TOOK ALL I COULD DO TO AVOID HITTING THE GAS PUMPS. *TR

NHTSA ID

10593994

Incident

May 19, 2014

Mileage

141,304 mi

THE VEHICLE FAILED TO STOP AFTER APPLYING BRAKES. *TR

NHTSA ID

10565059

Incident

Feb 18, 2014

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER EVEN THOUGH FORCE WAS BEING APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PRESSURE HOSE WAS REPLACED. THE FAILURE RECURRED EIGHT MONTHS AFTER THE REPAIR. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 3/25/14*CN THE CONSUMER STATED THE POWER STEERING HOSE WAS REPLACED 3 TIMES. THE CONSUMER STATED EACH TIME, THE BELT WENT OUT, SHE LOST STEERING CAPABILITY. THE BELTS WOULD GET DIRTY FROM THE POWER STEERING FLUID. THE FAILURE OF THE HOSE, CAUSED DAMAGE TO THE POWER STEERING PUMP. UPDATED 04/24/14

NHTSA ID

10564423

Incident

Mar 10, 2010

I FOUND THAT YOU ALL HAD ISSUED A RECALL ON 2004 NON TURBO CHRYSLER PT CRUISER PRESSURE HOSE. I HAVE A TURBO'ED EDITION, HOWEVER I HAVE NOT FOUND WHERE THERE ARE ANY DIFFERENCES IN ANY OF THE POWER-STEERING COMPONENTS FOR THIS EDITION OF THE VEHICLE. I HAVE FOUND A LEAK IN MY PRESSURE HOSE THAT CONNECTS TO THE POWER STEERING THAT LOOKS LIKE IT MAY HAVE BEEN BURNED FROM TOUCHING ANOTHER PART ON THE CAR. I AM NOT A MECHANIC SO I HAVE NOT ATTEMPTED TO DO ANY WORK ON THIS VEHICLE. I CANNOT HAVE THE PART REPLACED BECAUSE THE RECALL IS FOR "NON-TURBO" EDITIONS OF THE CAR. I WOULD ASK THAT SOMEONE PLEASE EXPLAIN TO ME HOW THE POWER STEERING COMPONENTS ARE DIFFERENT FROM THE RECALLED 04 PT CRUISER. *TR

NHTSA ID

10542613

Incident

Sep 7, 2013

Mileage

125,887 mi

2004 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO POWER STEERING HOSE RECALL NOTICE. *SMD THE CONSUMER SUBMITTED A PAID INVOICE, FOR THE PRESSURE HOSE.

NHTSA ID

10513174

Incident

Apr 26, 2013

WHILE PULLING INTO PARKING SPACE CAR BECAME DIFFICULT TO MOVE FORWARD. INSPECTION OF THE CAR REVIEWED THE FRONT TIRES WERE POINTING IN OPPOSITE DIRECTIONS. VISUAL INSPECTION OF THE CAR SHOWED THE PASSENGER SIDE OUTER TIRE ROD END SEPARATED FROM THE STEERING KNUCKLE. CAR WAS TOWED, TIE ROD END REPLACED. ( HAVE PART IF NEEDED). *TR

NHTSA ID

10471454

Incident

Aug 12, 2012

Mileage

93,330 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE HOSE WOULD HAVE TO BE REPLACED BECAUSE IT WAS FRACTURED AND WAS CAUSING STEERING FLUID TO LEAK. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE HOSE WOULD HAVE TO BE REPLACED A SECOND TIME. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA ID

10468345

Incident

Jul 30, 2009

Mileage

68,000 mi

MY PT CRUISER HAS HAD TO HAVE ALL OF THE FRONT END REPLACED, CAR STARTED ACTING UP AT 50,000 MILES AND I NOW HOW ALMOST 81,000 AND I HAVE REPLACED EVERYTHING IN THE FRONT END EXCEPT THE CV JOINTS, WHICH I HOPE DOES NOT NEED AFTER I SEND THIS. I JUST HAD TO HAVE THE RACK AND PINION DONE. WHEN SPEAKING WITH CHRYSLER DIRECTLY THEY STATE THAT THE PT CRUISER HAS HAD A LOT OF RECALLS DUE TO FRONT END, BUT I AM TOLD THAT MY VIN NUMBER DOES NOT FALL IN THE MIX. I AM THE ONLY OWNER OF MY PT CRUISER. I HAVE REPLACED PARTS ON MY CAR STARTING BACK IN 2010 EARLY 2011. *TR

NHTSA ID

10454659

Incident

Dec 1, 2011

Mileage

50,000 mi

MY 2004 PT CRUISER NEEDS THE FRONT HUB ASSEMBLY REPLACED AGAIN AFTER APPROXIMATELY 40,000 MILES. THE BEARINGS ARE SHOT AND YOU HAVE TO BUY A WHOLE ASSEMBLY RATHER THAN AN INDIVIDUAL BEARING. I'VE SPOKEN TO NUMEROUS OWNERS AND THEY TOO HAVE THIS PROBLEM IS THERE A CHANCE OF A RECALL?? *TR

NHTSA ID

10302098

Incident

Jan 20, 2010

Mileage

72,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD GRINDING NOISE IN THE STEERING COLUMN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED AT THE COST OF $200. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 50,647.

NHTSA ID

10246842

Incident

Jun 1, 2008

Mileage

46,000 mi

GRINDING NOISE, WOBBLE IN STEERING-LEFT FRONT WHEEL BEARING GONE AT 43000 MILES-REPLACEMENT COST $300.00. *TR

NHTSA ID

10233790

Incident

Jul 9, 2008

Mileage

43,000 mi

CHRYSLER IS CLAIMING THAT ALL OF POWER STEERING REPAIRS ARE NOT DUE TO THE RECALL ID NO. 04V268000. THE POWER STEERING HOSES HAVE FAILED, WHICH CAUSED THE PUMP TO FAIL. CHRYSLER CHARGED US FOR FAILURE OF THE PUMP, BUT NOW AT THIS TIME WE ARE HAVING TO PAY FOR THE HOSES, WHICH HAS CAUSED THE BELT TO BE REPLACED, WHICH NOW CAUSES PUMP DAMAGE. WE PAID FOR THE HOSES TO BE REPLACED AS WELL, BUT NOW FIND OUT NOW IT IS CAUSED BY CHRYSLER NOT FIXING THE RIGHT POWER STEERING COMPONENTS THAT ARE LISTED ON THIS RECALL. WE WOULD LIKE ALL COMPENSATION FOR OUR RENTAL CAR FEES THAT WE HAVE HAD TO PAY FOR WHILE OUR CAR HAS BEEN IN THE SHOP TWICE NOW FOR POWER STEERING ISSUES. OUR VEHICLE IS A 2004 CHRYSLER PT. *TR

NHTSA ID

10211186

Incident

Nov 30, 2007

Mileage

58,000 mi

I HAVE HAD MY CHRYSLER PT CRUISER IN THE SHOP FOR THE SAME STEERING COLUMN NOISE 4 TIMES. IN 2 TIMES THEY HAVE SCRATCHED MY STEERING WHEEL TWICE . THEY REPLACED THE STEERING WHEEL ALREADY ONCE. I TOOK THE CAR BACK IN ON FRIDAY APRIL 22 AND I RECEIVED THE CAR BACK TONIGHT. I SAW 2 SCRATCHES ON THE STEERING WHEEL AGAIN I IMMEDIATELY TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE THE SERVICE REP LOOK AT THE STEERING WHEEL. I'M NOT HAPPY THAT I HAVE TO KEEP BRINGING THE CAR BACK IN FOR THE SAME THING, I WOULD LIKE TO REGISTER THE PT UNDER THE LEMON LAW. *AK

NHTSA ID

10118606

Incident

Apr 22, 2005

I HAVE HAD PROBLEMS WITH MY AUTOMATIC 2004 PT CRUISER SINCE I HAVE PURCHASED THE VEHICLE IN JANUARY OF 2004. THE CAR HAS BEEN IN THE SHOP FOR WEEKS AT A TIME DUE TO THE CAR STALLING WHILE I AM DRIVING WHICH IS EXTREMELY DANGEROUS SINCE THE POWER STEERING LOCKS, AND THIS ACTION CAN POTENTIALLY CAUSE ME TO LOSE CONTROL OF THE CAR. THE CAR IS CURRENTLY IN THE SHOP DUE TO IT STALLING AND DRIVING ROUGH. EVERY TIME I TAKE THE CAR TO THE CHRYSLER SERVICE DEPARTMENT IT SEEMS LIKE THEY FIND AN ISSUE BUT IT IS THE WRONG ISSUE. LAST TIME THEY TOLD ME THE CAR WAS FINE AND NOTHING WAS WRONG WITH IT AND THE NEXT DAY THE CAR STALLED WHILE I WAS DRIVING. I HAVE RENTED PT CRUISER RENTAL CARS TO VERIFY THAT ALL PT CRUISER DO NOT RUN ROUGH AND STALL AND THE RENTAL CARS RUN LIKE A DREAM COMPARED TO MY CAR. IF THE TROUBLES WITH THE CAR DO NOT CHANGE AND THE CAR CANNOT BE FIXED I WOULD LIKE OUT OF THE DEAL. I AM VERY SCARED TO DRIVE MY NEW CAR DUE TO A POTENTIAL ACCIDENT.*AK

NHTSA ID

10102249

Incident

Dec 3, 2004

Mileage

100 mi

WHILE DRIVING, THE VEHICLE VEERED OFF THE ROAD HITTING A CULDER. ONCE THIS OCCURRED THE VEHICLE STRUCK A TELEPHONE POLE FLIPPING ON THE NOSE OF THE VEHICLE. THE CONSUMER HAD TO BE CUT OUT OF THE VEHICLE AFTER BEING TRAPPED FOR OVER AN HOUR. THE CONSUMER DIED ON THE SCENE. PLEASE COMPLETE FORM. *JB *SC

NHTSA ID

10097017

Incident

Oct 14, 2004

ON JULY 7, 2004, I HAD AN COMING OUT OF A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING WHEEL BECAME VERY HARD TO TURN AND I HIT A POLE ON THE RIGHT SIDE OF MY VEHICLE. *AK WHEN I INFORMED DAIMLER CHRYSLER OF THE ACCIDENT, THEY HAD AN INVESTIGATOR TOW MY CAR TO MANCARI'S CHRYSLER JEEP IN CRESTWOOD, ILLINOIS ON JULY 15, 2004 TO INPECT THE DAMAGES. WHEN FINISHED, THE INVESTIGATOR CALLED ME AND TOLD ME THAT CHRYSLER WOULD CONTACT ME REGARDING THE DAMAGES. AFTER THE INVESTIGATOR CONTACTED ME, I CALLED DAIMLER CHRYSLER ABOUT TWO TIMES A WEEK ASKING FOR A STATUS AND WOULD GET PUT ON HOLD FOR A LONG TIME ONLY TO BE TOLD THAT MY FILE IS STILL UNDER REVIEW. WHEN I ASKED FOR A MANAGER, THEY WOULD TELL ME NO ONE IS AVAILABLE. IN ADDITION, I SENT EMAILS TO GET TO CHRYSLER TO GET A RESPONSE. ONE RESPONSE WAS ABOUT CONTACTING CHRYSLER FINANCIAL. I CALLED AND SPOKE TO A MR. LAMBERT AND HE GAVE ME AN EXTENSION ON MY CAR PAYMENT UNTIL SEPTEMBER 2004. I TOLD MR. LAMBERT I DO NOT FEEL SAFE IN THE PT CRUISER DUE TO MY ACCIDENT AND ARTICLES THAT I FOUND. THE ARTICLES ARE EXPLAINING DEFECTS OF THE PT CRUISER (WWW.THEAUTOCHANNEL.COM AND WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM). THEREFORE, MR. LAMBERT TOLD ME THAT HE WOULD REVIEW THE LEMON LAW TO SEE IF I CAN GET A NEW CAR. MR. LAMBERT HAS NOT INFORMED ME OF A DECISION ABOUT A NEW CAR BUT I HAVE OBTAINED A COPY OF THE LEMON LAW STATUTES TO PROTECT MYSELF. ACCORDING TO MAGNUSON-MOSS WARRANTY ACT, I HAVE A RIGHT TO DEMAND A NEW VEHICLE IF I FIND THAT MY CURRENT VEHICLE IS DEFECTIVE. AS OF NOW, MY INSURANCE COMPANY IS PAYING TO HAVE MY CAR FIXED. MY CAR IS CURRENTLY AT MANCARI'S CHRYSLER AUTO BODY SHOP IN OAK LAWN, ILLINOIS. MANCARI'S HAS SUPPOSEDLY BEEN FIXING MY CAR SINCE THE END OF JULY 2004 AND THEY STILL HAVE MY CAR. THANKSFATIMAH R. MUHAMMAD

NHTSA ID

10091187

Incident

Jul 7, 2004