EXTERIOR LIGHTING
2004 Chrysler Pt Cruiser
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 217 NHTSA owner-reported complaints for the 2004 Chrysler Pt Cruiser, most frequently naming the electrical, engine and suspension categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 66 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2009 | 2 | 124 |
| Oct 2009 | 5 | 129 |
| Dec 2009 | 1 | 130 |
| Jan 2010 | 2 | 132 |
| Feb 2010 | 1 | 133 |
| Mar 2010 | 1 | 134 |
| May 2010 | 1 | 135 |
| Jun 2010 | 2 | 137 |
| Jul 2010 | 1 | 138 |
| Aug 2010 | 2 | 140 |
| Sep 2010 | 2 | 142 |
| Oct 2010 | 1 | 143 |
| Nov 2010 | 1 | 144 |
| Jan 2011 | 3 | 147 |
| May 2011 | 1 | 148 |
| Jul 2011 | 1 | 149 |
| Aug 2011 | 2 | 151 |
| Oct 2011 | 2 | 153 |
| Nov 2011 | 1 | 154 |
| Apr 2012 | 1 | 155 |
| May 2012 | 3 | 158 |
| Jun 2012 | 1 | 159 |
| Jul 2012 | 2 | 161 |
| Aug 2012 | 3 | 164 |
| Sep 2012 | 1 | 165 |
| Oct 2012 | 1 | 166 |
| Nov 2012 | 3 | 169 |
| Jan 2013 | 1 | 170 |
| Feb 2013 | 2 | 172 |
| Mar 2013 | 1 | 173 |
| May 2013 | 1 | 174 |
| Sep 2013 | 2 | 176 |
| Feb 2014 | 2 | 178 |
| Apr 2014 | 2 | 180 |
| May 2014 | 2 | 182 |
| Jun 2014 | 1 | 183 |
| Sep 2014 | 2 | 185 |
| Oct 2014 | 1 | 186 |
| Nov 2014 | 3 | 189 |
| Dec 2014 | 4 | 193 |
| Jan 2015 | 1 | 194 |
| Apr 2015 | 2 | 196 |
| Nov 2015 | 2 | 198 |
| Jan 2016 | 1 | 199 |
| Mar 2016 | 1 | 200 |
| Jul 2016 | 1 | 201 |
| Sep 2016 | 1 | 202 |
| Feb 2017 | 1 | 203 |
| Aug 2017 | 2 | 205 |
| Oct 2017 | 1 | 206 |
| Nov 2017 | 2 | 208 |
| Aug 2018 | 1 | 209 |
| Oct 2018 | 1 | 210 |
| Feb 2019 | 1 | 211 |
| Jul 2019 | 1 | 212 |
| Mar 2020 | 1 | 213 |
| Aug 2020 | 1 | 214 |
| Jan 2021 | 1 | 215 |
| Mar 2024 | 1 | 216 |
| May 2026 | 1 | 217 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical4115.1%
- Engine3713.6%
- Suspension3613.2%
- Steering248.8%
- Exterior lighting228.1%
- Brakes145.1%
- Airbags124.4%
- Other / unspecified114.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSUSPENSION
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE COMPARTMENT FIRES
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
So I had been having issues with the car overheating well I'm almost home and my daughter says she smells smoke so pull over and rush to get my babies out of the car because under the hood it had caught on fire
- NHTSA ID
- 11738367
- Incident
- Nov 27, 2020
I purchased the 2004 Chrysler PT Cruiser on 1/10/2024. I learned that the Chrysler Dealership does not make keys for the vehicle when locked out, nor does it Service the vehicle. They will "address" a Recall Notice and will do an oil change and will do an inspection only. Chrysler Dealership told me to "Come back tomorrow" when a Recall Notice was issued and they said it was not Safety Related, however a Power Steering Pressure Hose was found to be leaking/exploding oil and this IS a safety related issue. I was rear ended 1/23/24 with 2 dogs in the car. I did not purchase Uninsured Motorists Insurance because I thought under CA State Law that I was legally compliant with insurance I had purchased. I thought between two cars in a potential accident, one had to be able to cover fault for any reason if not both equally. I was told by my Insurance to go after the other Man's Insurance, even if he was not the driver and this did not seem right. The other Man's Insurance Policy had lapsed and I was told there is no coverage for being rear ended. The man said I hit him and said something about "not seeing" the light or turn signal which I demonstrated for functionality. Vehicle has been given different assessments and inspections from 1/10 when purchased to present. I paid $500 at one AAA ASE Facility and $15,000 out of Retirment plus hotel for 3 weeks for the vehicle "dying" and the problem cannot be identified. Car is doing weird things mechanically and no one can locate the problem. There is unaddressed Body Damage where the Rear Left Light (plastic and housing) broke. The vehicle has to have body repair and a new light ordered at a cost greater than what is available through an Auto Dismantler. Chrysler does not make parts for this vehicle. There was rust and corrosion in coolant and metal found in Transmission. I paid full price for a used Transmission. I need someone to review traffic footage to determine when the window went down and dog went out and why
- NHTSA ID
- 11576953
- Incident
- Mar 9, 2024
POWER STEERING HOSE LEAKING.
- NHTSA ID
- 11389021
- Incident
- Dec 14, 2020
- Mileage
- 160,000 mi
BALL JOINT ARE MISSING
- NHTSA ID
- 11349156
- Incident
- Aug 14, 2020
IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERYTHING REPLACED FOR A SECOND TIME BEFORE IT STARTED SMOKING AND LOCKED UP AND COMPLETELY SHUT DOWN MY KIDS 3 & 1 WERE IN THE BACK ALL I COULD THINK TO DO WAS PULL MY EMERGENCY BREAK I DRIFTED AND SWERVED UNTIL THE CAR FINALLY CAME TO A STOP LUCKILY NOT WRECKING OR INJURING ANYONE, JUST FEAR OF DRIVING I REALLY TRUSTED THIS CAR. I HAD TO CALL THE POLICE TO GET AHOLD OF A STATE TROOPER WHO GAVE ME A COUPLE DAYS TO MOVE IT GIVEN MY CIRCUMSTANCE AND 45 MIN AWAY FROM HOME, A STRANGER STOPPED TO HELP AND OFFERED TO GIVE US A RIDE BACK TO IRONTON FROM THE WEST PORTSMOUTH HIGHWAY HE LIVED IN PORTSMOUTH OUT OF KINDNESS MOVED MY CAR TO HIS HOUSE THERE AFTER DROPPING US OFF THAT NIGHT TO KEEP FROM GETTING IT TOWED. OFFICER NOTED EVERYTHING. I DIDN'T THINK OF ANYTHING UNTIL I JUST RECENTLY GOT ANOTHER 2004 PT THAT STARTED FIRE IN THE HEADLIGHTS AND GOING THROUGH A LOT OF THE SAME PROBLEMS.
- NHTSA ID
- 11317422
- Incident
- Aug 27, 2019
- Mileage
- 141,000 mi
I BOUGHT THIS CAR LAST YEAR FROM A PRIVATE OWNER I DID NOT KNOW THAT IT HAD A OVER HEATING PROBLEM I REALLY HAVE TRIED EVERYTHING SO I THEN STARTED LOOKING IT UP AND FOUND OUT THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM AS ME AND FROM WHAT I HAVE READ ABOUT IT THE DEALERSHIP SHOULD FIX MY PROBLEM SINCE THE PROBLEM REALLY COMES FROM THEM FROM IT WAS MADE
- NHTSA ID
- 11228609
- Incident
- Sep 4, 2018
THIS VEHICLE HAS A P0037 AND A P0037 DTC'S THAT WON'T CANCEL. FINDLEY CHRYSLER REPLACED THE OXYGEN SENSORS. IT DIDN'T FIX IT. THEY SAY THE COMPUTER IS BAD. I SENT THE COMPUTER 5033293AF TO BE REPAIRED. THEY SAID THE COMPUTER IS OK. I GOT THE CODES TO GO AWAY FOR A BRIEF TIME BY MESSING WITH THE COMPUTER WIRE LOOM. IHAVE HEARD THERE WAS ARECALL FOR THIS. IS IT STILL AVAILABLE?06/08/2018
- NHTSA ID
- 11181490
- Incident
- Jun 8, 2018
WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE.
- NHTSA ID
- 11142330
- Incident
- Oct 18, 2018
- Mileage
- 120,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
ELECTRICAL SYSTEM
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.