RoadVitals

2004 Chrysler Sebring

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
220
Latest Mar 14, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 2, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
33
22 injuries, 1 deaths reported

Overview

Our database contains 220 NHTSA owner-reported complaints for the 2004 Chrysler Sebring, most frequently naming the engine, airbags and suspension categories. 7 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 2, 2015
443,442 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
The risk: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
The remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Mitsubishi Motors North America, Inc.Manufacturer number SR-15-005 (FCA R30)View on NHTSA.gov

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Oct 9, 2009
5,787 units potentially affected
The defect: QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
The risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
The remedy: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
QUALIS AUTOMOTIVE LLCView on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngineFuel system
Filed Mar 14, 2025

Driving on [XXX] in Indiana my rpm’s began to accelerate and I hit my breaks and once I got to 30 mph my breaks went out. I looked online and one after another of complaints for exactly this has been posted in rooms. It was towed to our mechanic and hopefully he can figure out why INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11648298
Incident
Mar 14, 2025
Engine
Filed Jun 17, 2023

Random stalling upon deceleration with no warning lights after stalling (as if the engine thinks it is still running). Occurs at low speed. Sometimes the engine will surge when the rpm drops off instead of stalling. I have almost run into other cars when the surging happens. The stalling occurs randomly and is becoming more frequent. A scan of the internet shows many others with same issue. No CEL.

NHTSA ID
11527525
Incident
Jun 17, 2023
Engine
Filed Mar 16, 2023

The contact owns a 2004 Chrysler Sebring. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with smoke coming from underneath the hood. Smoke then entered the cabin of the vehicle. No warning light was illuminated. Additionally, the odometer was inoperable. The contact restarted the vehicle; however, the failure recurred. The contact stated that her daughter had asthma; however, the contact and her two children did not receive medical attention. The dealer was made aware of the failure and informed the contact to tow the vehicle to their location. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

NHTSA ID
11512130
Incident
Mar 16, 2023
Electrical
Filed Feb 15, 2023

Car will start sometimes and then will not. Replaced 20 amp fuse and it will start. Maybe 10-15 times it will start and then it will not. My wife drives the car and is very concerning to her. Have looked at other complaints on your site about this and no one has had it resolved!!!!

NHTSA ID
11507509
Incident
Feb 2, 2023
Fuel system
Filed May 17, 2022

The contact owns a 2004 Chrysler Sebring. The contact stated that while her fiancée was driving approximately 30 MPH, the vehicle seemed as if it was running out of gasoline. The check engine and a fuel warning light were illuminated. The driver pulled over at a service station and became aware of gasoline pouring from the fuel return. The driver parked the vehicle in a nearby parking lot. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

NHTSA ID
11464986
Incident
May 12, 2022
Mileage
95,000 mi
AirbagsElectrical
Filed Apr 24, 2021

AIR BAG LIGHT ON DASH IS ON. MEANING AIR BAG IS NOT OPERATIONAL.

NHTSA ID
11413631
Incident
Apr 22, 2021
Mileage
79,120 mi
Suspension
Filed Dec 2, 2020

DRIVERS SIDE BALL JOINT BROKE WHILE TURNING ONTO HIGHWAY. TIRE SEPARATED FROM CAR AND AXLE SEPARATED FROM TRANSAXLE. APPROXIMATE SPEED LESS THAN 6MPH. NO CONTOL OF CAR AFTER INCIDENT.

NHTSA ID
11377440
Incident
Nov 30, 2020
Mileage
265,000 mi
Fuel system
Filed Jun 12, 2020
Fire reported

I HEARD A POP THE A LOT OF SMOKE CAME IN THE CAR, I PULLED OVER AND POPPED THE HOOD AND THERE WAS A FIRE BY THE FIREWALL, THE FUEL RLN HAD CAUGHT FIRE. *TR

NHTSA ID
11328482
Incident
Jun 8, 2020
Mileage
193,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Sebring by model year
YearComplaintsRecallsInvestigationsIssue Index
2013010
2012010
2011310
2010863053.4
2009432049.5
20082384157.9
20073377158.2
20061202046.8
2005756053.9
2004Viewing2207055.2
2003425155.9
20022105157.0
200124212160.1
2000936159.6
19991729262.9
199826710464.5
199721011566.1
199634312565.5
19951325564.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.