Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Chrysler Sebring submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 26, in the owner's own words
DRIVERS SIDE BALL JOINT BROKE WHILE TURNING ONTO HIGHWAY. TIRE SEPARATED FROM CAR AND AXLE SEPARATED FROM TRANSAXLE. APPROXIMATE SPEED LESS THAN 6MPH. NO CONTOL OF CAR AFTER INCIDENT.
THIS CHRYSLER SEBRING CONVERTIBLE HAD THE LEFT FRONT LOWER BALL JOINT FAIL AND SEPARATE FROM THE LOWER CONTROL ARM WHILE BEING DRIVEN. THIS FAILURE RESULTED IN LOSS OF STEERING CONTROL AT A SPEED OF APPROXIMATELY 30 MILES PER HOUR. THE LOCATION HAPPENED ON SMOOTHLY PAVED SPRING RUN ROAD EXTENSION LOCATED IN PENNSYLVANIA, ALLEGHENY COUNTY,IN MOON TOWNSHIP. THE TIME OF THIS EVENT WAS APPROXIMATELY 6:15 A.M.
TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE BALL JOINT DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE FRONT PASSENGER TIRE TURNED SIDEWAYS. THE VEHICLE SWERVED ON THE ROAD AND THE CONTACT HAD TO PULL OVER QUICKLY. THE VEHICLE WAS IMMOBILIZED AND WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,021.
BALL JOINT BROKE WHILE LEAVING FROM IN FRONT OF MY HOME LUCELY
AS I DRIVE MY SEBRING, EVERY DIP, HOLE OR CREVASSE MY CAR HITS(GOING 30 AND UP ITS DANGEROUS) SENDS IT WAY TO THE SIDE, DOESN'T HAVE AN EXACT SIDE EITHER. DOES IT BOTH WAYS. I BELIEVE IT HAS SOMETHING TO DO WITH MY LOWER BALL JOINTS SO POSSIBLY MY CONTROL ARMS AND I WAS TOLD IT WAS POSSIBLE THAT THIS SPECIFIC CAR HAD ISSUES WITH THE CONTROL ARMS. THE WAY THE CAR DRIVES RIGHT NOW IS SERIOUSLY DANGEROUS AND I WAS JUST CURIOUS IF THIS CAR DID ACTUALLY HAVE A RECALL OR A MANUFACTURER DEFECT.
TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE BALL JOINT SNAPPED AND THE FRONT PASSENGER SIDE TIRE WENT BENEATH THE VEHICLE. THE VEHICLE CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THERE WAS AN INJURY THAT DID NOT REQUIRE MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE ACCELERATING AND MAKING A LEFT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN MAKING TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE OF THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR DRIVER'S SIDE TIRE HAD BECOME SEPARATED FROM THE WHEEL WELL. IN ADDITION, THE LOWER BALL JOINT WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10E059000 (SUSPENSION). THE FAILURE AND CURRENT MILEAGE WAS 115,000.
I HAD JUST TURNED AROUND IN A PARKING LOT WHEN THE DRIVERS SIDE LOWER BALL JOINT SEPARATED FROM THE CONTROL ARM AND THE WHEEL COLLAPSED AND THE INNER CV JOINT SEPARATED. IF I HAD BEEN TRAVELING ON THE STREET AT THE TIME, A MAJOR ACCIDENT WOULD HAVE BEEN LIKELY. ABOUT A THOUSAND MILES LATER THE PASSENGER SIDE BALL JOINT SEPARATED FROM THE CONTROL ARM JUST AS THE CAR WAS PUT INTO REVERSE. THIS TIME THE DIDN'T MOVE MORE THAN ABOUT 6 INCHES AND NO OTHER DAMAGE WAS DONE. *TR
AFTER TURNING AROUND IN A TRAILER PARK PARKING LOT JUST STARTED GOING FORWARD WHEN THE LOWER BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM CAUSING THE LEFT FRONT TIRE TO COLLAPSE FROM UNDER THE CAR AND DISABLING THE STEERING. IF THIS HAD HAPPENED ON THE STREET AT NORMAL SPEEDS IT WOULD PROBABLY HAVE CAUSED A MAJOR CRASH. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE REAR ENDED ANOTHER VEHICLE. TWENTY MINUTES LATER, THE FRONT PASSENGER TIRE SUDDENLY BLEW OUT. A SPARE TIRE WAS INSTALLED; YET, WITHIN FIFTEEN MINUTES WHILE DRIVING TO AN AUTHORIZED DEALER, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE, VEERED OFF OF THE ROAD AND CRASHED. THE CONTACT WAS INJURED AND THE VEHICLE WAS DESTROYED. THE POLICE REPORT LISTED A STATEMENT FROM A WITNESS INDICATING THAT THE FRONT PASSENGER SIDE TIRE WAS NOT ON THE VEHICLE PROPERLY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS THE SAME AREA WHICH SHE HAD THE TWO PRIOR FAILURES. SHE STATED THAT THE FAILURE WAS RELATED TO NHTSA RECALL 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING 20 MPH HE HEARD A NOISE IN THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION HE NOTICED THAT THE PASSENGER REAR TIRE FAILED. HE REMOVED THE TIRE AND DISCOVERED CORROSION ON THE DRIVER AND PASSENGER REAR SHACKLE. HE SPECULATED THAT THE SHACKLES FAILED SINCE THEY WERE MADE OUT OF ALUMINUM. HE REPLACED THE LEFT AND RIGHT REAR SHACKLES WITH METAL SHACKLES. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
REAR SHOCK MOUNTING PLATE ON 2004 CHRYSLER SEBRING DISINTEGRATED FROM CORROSION, CAUSING THE SPRING TO RUB ON TIRE AND TIRE FAILURE AT HIGH SPEED. NO INJURY. *TR
I WAS TURNING RIGHT AFTER A STOP, AND MY FRONT RIGHT BALL JOINT FAILED, CAUSING THE CAR SUSPENSION TO FALL ONTO THE WHEEL RIM, AND I LOST MY STEERING. I BACKED UP TO GET OUT OF THE WAY OF CROSS-TRAFFIC, AND INADVERTENTLY PULLED THE RIGHT BOOT OUT OF THE TRANSMISSION, AND THE FRONT PASSENGER CORNER OF THE CAR FELL ALL THE WAY TO THE GROUND. CAR WAS TOWED, INSPECTED, AND FOUND TAT THE LEFT BALL JOINT WAS ALSO LOOSE, SO I REPLACED BOTH SIDES, AS WELL AS A NEW RIGHT DRIVE AXLE AND BOOT. THE MECHANIC SAID THAT THIS MODEL HAS GREASELESS BEARINGS IN THE BALL JOINTS, WHICH IS A PROBLEM HE HAS SEEN BEFORE. TOTAL REPAIR BILL WAS OVER $770. I FEEL LUCKY, IN THAT IN ANOTHER 5 MILES I WOULD HAVE BEEN ON AN INTERSTATE HIGHWAY. *TR
04 CHRYSLER SEBRING 4 DOOR SEDAN V6 2.7L REAR STRUT TO BODY MOUNTS FAILED. THE MOUNTS APPEAR TO BE CAST ALUMINUM AND DISSOLVED TO NOTHING CAUSE SUSPENSION FAILURE. THIS THEN CAUSED THE FRONTS TO BE REPLACED AS WELL. THE WHOLE CAR BECOME DANGEROUS TO DRIVE CAUSING THE CAR TO SWAY AND HAVE EXCESS PLAY IN STEERING. *TR
I WAS DRIVING ALONG, AND SUDDENLY A RATTLING NOISE STARTED COMING FROM THE RIGHT REAR OF THE CAR WHEN I WOULD HIT BUMPS. THE CAR'S HANDLING WAS THE SAME AND THE VEHICLE STILL FELT STABLE, SO I CONTINUED DRIVING UNTIL I GOT TO THE DEALERSHIP THE NEXT DAY. THE Y ADVISED THAT THE REAR STRUT MOUNTS HAD DETERIORATED, AND THAT CHRYSLER HAD REVISED THE MOUNTS AFTER MY VEHICLE YEAR BECAUSE OF SO MANY PEOPLE HAVING THE SAME PROBLEM. NOW I HAVE TO PAY $300 TO GET THEM FIXED! *TR
UPPER REAR STRUT MOUNTS FOR 2004 CHRYSLER SEBRING SEVERE CORROSION CAUSING MOUNTS TO FAIL. IF NOT CAUGHT IN TIME STRUT ASSEMBLY COULD WEAR THROUGH INSIDE SIDE-WALL OF TIRE AND CAUSE BLOWOUT, POSSIBLY WRECK. REPLACEMENT PARTS ARE ALL BUT IMPOSSIBLE TO FIND. *TR
I WAS DRIVING MY VEHICLE AND STARTED TO HEAR A KNOCKING IN THE REAR OF MY VEHICLE. I STOPPED AT A MUFFLER/SHOCK DEALER AND THEY HAD TO REPLACE A BROKEN UPPER STRUT PLATE AND BEARINGS ON THE RIGHT REAR, BECAUSE THESE PARTS HAD COMPLETELY RUSTED AWAY. MY VEHICLE IS ONLY 4-YEARS OLD. ABOUT A MONTH LATER, THE SAME THING HAPPENED TO THE LEFT REAR OF MY VEHICLE, BUT THE SHOP COULD NOT LOCATE ANY REPAIR PARTS. THERE ARE SO MANY OF THESE PARTS BREAKING THE DEALERS CAN'T KEEP THE PARTS ON HAND. I WAS TOLD BY CHRYSLER CORP AND OTHER PARTS DEALERS; THAT THERE ARE OVER 9,000 OF THESE STRUT-PLATES ON BACK ORDER. THIS MAKES DRIVING THE CAR UNSAFE, AND WITH THESE MANY BREAKDOWNS THE VEHICLE SHOULD BE INCLUDED IN A RECALL TO REIMBURSE OWNERS FOR THIS EXPENSE. *TR
I HAD OWNED THE CAR LESS THAN 4 YEARS WHEN THE REAR STRUT MOUNT ON THE PASSENGER SIDE BROKE FROM CORROSION AND CAUSED ME TO HAVE TO HAVE THE REAR MOUNTS AND STRUTS REPLACED. I EMAILED CHRYSLER AND THEY RESPONDED THAT SINCE THE CAR WAS NO LONGER UNDER WARRANTY FOR THOSE PARTS THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR
2004 CHRYSLER SEBRING REAR UPPER STRUT MOUNTS BROKEN FROM CORROSION. REPLACEMENT PARTS NOT AVAILABLE. BACK ORDERED BY THE THOUSANDS. *TR
INCIDENT: OUTER, OR UPPER PLATES FOR STRUT ASSEMBLY DETERIORATED; VEHICLE DEEMED UNSAFE TO OPERATE; PARTS ON NATIONWIDE BACKORDER; APPROX. 3,000 VEHICLES AFFECTED BY THIS. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. ON JUNE 25, 2007, WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE SHOP AND FOUND THAT THE REAR SHOCK MOUNTS WERE CORRODED. THE REAR PASSENGER SIDE SHOCK MOUNT HAD DETACHED FROM THE VEHICLE. THE MANUFACTURER STATED THAT IT WAS NOT THEIR PROBLEM AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 71,931.
HAVE LOUD CLUNCK IN FRONT OF VEHICLE, REPAIR JOB WAS DONE, BALL JOINT AND CONTROL ARM, DRIVER'S SIDE FRONT WHEEL, BUT ONE DAY LATER PROBLEM RETURNED. I AM BEING TOLD CANNNOT DO ANYTHING ELSE UNTIL THE PROBLEM RETURNS, THE PROBLEM IS INTERMITTENT. *NM
TL*- THE CONTACT STATES THAT WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE VEHICLE'S UPPER CONTROL ARM BROKE OFF, ON THE REAR PASSENGER SIDE TIRE. THE TIRES GOT LOCKED INSIDE THE BODY AND THE REAR END WENT BROADSIDE. THE CONTACT STATES THAT HIS MECHANIC EXPLAIN TO HIM THAT THE PROBLEM WITH THE VEHICLE WAS THE UPPER CONTROL ARM, BOTH BOLTS BROKE OFF IN THE REAR.
VEHICLE - 2004 CHRYSLER SEBRING CONVERTIBLE, LIMITED DELIVERED NEW - NOVEMBER 2003 PURCHASED USED - MARCH 2004, 600 MILES ON VEHICLE, ORIGINAL OWNER DECEASED, PURCHASED FROM ESTATE THE VEHICLE HAS A VIBRATION PROBLEM BETWEEN APPROXIMATELY 45 - 60 MPH. IT HAS BEEN SERVICED BY A CHRYSLER DEALERSHIP FIVE (5) TIMES AND BY A GOODYEAR COMPANY OWNED DISTRIBUTOR THREE (3) TIMES. THE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES AND THEN REPLACED WITH NEW GOODYEAR ASSURANCE COMFORTREAD TIRES. THESE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES BY BOTH CHRYSLER AND GOODYEAR WITH NO ACCEPTABLE LEVEL OF POSITIVE IMPACT TOWARDS RESOLUTION. THE VIBRATION CONTINUES TO DATE. IS THERE A VIBRATION PROBLEM IN ALL SUCH VEHICLES? WE HAVE BEEN UNABLE TO RESOLVE THIS VIBRATION. THE VIBRATION CONTINUES WITH THE VEHICLE ENGINE TURNED OFF AND THE CAR COASTING IN NEUTRAL. IN THIS CONDITION, THE VIBRATION CAN BE FELT ALL THE WAY DOWN TO A SPEED OF APPROXIMATELY 35 MPH. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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