Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Chrysler Sebring Convertible submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DRIVING DOWN ROAD, AROUND 10 MILES A HOUR, THE CAR SUDDENLY WENT CLUNK ON THE LEFT SIDE, AND WOULD NOT MOVE. GOT OUT TO CHECK, AND THE ENTIRE PIECE THAT HOLDS THE TIRE ON WAS LAYING ON THE INTERIOR OF THE TIRE RIM.
CAR SHAKES AT 75 MILES PER HOUR..FROM THE FRONT END.
TL* THE CONTACT OWNS A 1999 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT AND AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER, THE RECALL EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE. UPDATED 10/3/2017*CN
I HAVE A 1999 CHRYSLER SEBRING WHICH HAS HAD THE BALL JOINT COME OUT OF BOTH SIDES OF THE VEHICLE OF THE FRONT 2 WHEELS ABOUT 6 MONTHS APART. THIS HAS CAUSED DAMAGE TO MY VEHICLE WHICH I HAVE REPAIRED. I AM VERY CONCERNED ABOUT MY SAFETY AND THE SAFETY OF MY FAMILY BECAUSE THIS LAST TIME I WAS ABOUT A MILE AWAY FROM GETTING ON THE HIGHWAY, WHICH COULD HAVE BEEN DEADLY. I FEEL THAT THIS IS A SAFETY ISSUE AND WONDER ABOUT RECALLS AND IF I SHOULD BE REIMBURSED. THE TOW TO MY HOME WAS $106, THE TOW TO THE MECHANIC WAS $65 AND THE MECHANIC BILL WAS $303. THIS IS JUST THE DRIVERS SIDE. THIS HAPPENED ON THE PASSENGER SIDE AS WELL AND I FEEL I SHOULD BE REIMBURSED FOR BOTH. DOCUMENTS OF THESE CHARGES CAN DEFINITELY BE PROVIDED IF NEEDED. I AM CONCERNED ABOUT THIS HAPPENING AGAIN, NOT JUST MY OWN CAR BUT ANYONE ELSE THAT MAY BE DRIVING ONE OF THESE VEHICLES. PLEASE LET ME KNOW EITHER WAY. THANK YOU. *TR
FRONT PASSENGER SIDE BALL JOINT FAILURE. WHILE TURNING RIGHT INTO A SHOPPING PLAZA THE PASSENGER SIDE FRONT BALL JOINT FAILED ON MY WIFE'S 1999 CHRYSLER SEBRING CONVERTIBLE LIMITED. THIS CAR AT THE TIME HAD LESS THAN 61,000 MILES ON IT. THE CAR WAS PURCHASED AS A USED CAR THE DAY BEFORE. THE CAR WAS SAFETY CHECKED BY THE DEALERS MECHANIC BEFORE THE SALE WITH NO ISSUES NOTED THAT WERE NOT REPAIRED. I UNDERSTAND THROUGH A SEARCH OF THE NHTSA DATABASE THAT THERE ARE OTHER REPORTS OF BALL JOINT FAILURES AND A SAFETY RECALL ON THE COUPE MODEL OF THE SEBRING FOR THIS FAILURE. I WOULD SAY GIVEN THE MILEAGE ON THIS USED CAR THAT A SIMILAR RECALL IS WARRANTED SINCE THIS CAR EXHIBITS THE SAME TYPE OF FAILURE WITH LITTLE WARNING OF A PROBLEM EXISTING. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECTIFIED BY THE MANUFACTURE DUE TO A CLEARLY FAULTY DESIGN. FORTUNATELY IN THIS CASE NO ONE WAS INJURED NOR WAS DAMAGE DONE TO ANYTHING OTHER THAN THE CAR. *TR
DEALING WITH THIS NOISE IN MY FRONT END FOR 4-5 YEARS MAYBE EVEN LONGER. *TR
TL*THE CONTACT OWNS A 1999 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE PASSENGER SIDE LOWER BALL JOINT SNAPPED. WHILE DRIVING 20 MPH, THE FRONT PASSENGER SIDE WHEEL ALMOST SEPARATED FROM THE VEHICLE. THE FRONT END COLLAPSED AND THE VEHICLE WOULD NOT COME TO A COMPLETE STOP. THE VEHICLE SKIDDED 60 FEET. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
WHILE MOVING FROM A PARKING SPACE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT. AT THE SAME TIME DRIVER'S SIDE SNAPPED OFF. INDEPENDENT MECHANIC DETERMINED LOWER BALL JOINTS WORE OUT PREMATURELY. CONSUMER FILED A COMPLAINT ON SEPTEMBER 23, 2003, ODI#10040201 WITH THE SAME TYPE OF PROBLEM. DEALER HAD BEEN NOTIFIED. *AK
NHTSARECALL 00-V-421-002: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. ALSO, MMC HAS ADDED THE POTENTIAL OF LEAKING MOISTURE, WHICH CAN CAUSE THE BALL STUD TO CORRODE. CONSUMER HAS THE SAME PROBLEM WHILE DRIVING VEHICLE AT 40 MPH LOWER LATERAL ARM BALL JOINT SEPARATED. *AK
WHEN FIRST TAKING OFF VEHICLE WILL INTERMITTENTLY PULL TO THE RIGHT. DEALER COULD NOT DUPLICATE THE PROBLEM.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .