RoadVitals

2002 Chrysler Sebring Convertible

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
121
Latest Apr 25, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 27, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
12 injuries, 0 deaths reported

Overview

Our database contains 121 NHTSA owner-reported complaints for the 2002 Chrysler Sebring Convertible, most frequently naming the engine, airbags and suspension categories. 3 safety recalls have been issued covering this model year; and 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E059000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Dec 27, 2010
22,689 units potentially affected
The defect: FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
The risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
09E056000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Oct 9, 2009
5,787 units potentially affected
The defect: QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
The risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
The remedy: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
QUALIS AUTOMOTIVE LLCView on NHTSA.gov
07E023000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Mar 29, 2007
13,128 units potentially affected
The defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
The risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
CARDONE INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 121
Body & structure
Filed Apr 25, 2019

I WAS PARALLEL PARKING AND MY TIRE CAME OFF ?!? I ONLY HAVE 110000 MILES ON IT ! THATS UNEXPECTABLE . I'M COULD HAVE BEEN IN A SERIOUS ACCIDENT. I COULD HAVE. HAVE BEEN KILLED

NHTSA ID
11203616
Incident
Apr 24, 2019
EngineFuel system
Filed Sep 1, 2016

WE BOUGHT THIS CAR USED IN 2010 WITH 69,000. IT WAS GREAT FOR A MINUTE AND THEN...HOSES, WATER PUMP, TENSIONERS, A LOT OF TENSIONERS, DRIVE CHAIN, SENSOR FOR SOME TIMING ISSUE, THERMOSTAT, FUEL PUMP, A BOLT THAT SHEARED OFF THE OIL PAN. CHECK ENGINE LIGHT WAS ON, WITH THE CODED FOR GAS CAP. NO MATTER HOW MANY GAS CAPS (5). IT LEAKED OIL FROM DIFFERENT PLACES. GET ONE SEAL REPLACED , IT WOULD LEAK FROM SOMEWHERE ELSE. TOWED AT LEAST 6 TIMES. LAST TIME IT WAS 100 DEGREES, IT STARTED MISSING, SMOKING. IT ENDED UP BEING THE BATTERY, BUT I WAS WAY TOO PARANOID TO DRIVE THIS CAR ANY MORE. TOO MUCH MONEY AND STRESS. NOT SURE I EVER WANT TO OWN ANOTHER CHRYSLER. I TRADED IT IN AND I AM SORRY FOR THE NEXT PERSON THAT OWNS IT. THESE ISSUES STARTED AT APPROXIMATELY 75,000. TRADED IN AT 132,000.

NHTSA ID
10903051
Incident
Aug 17, 2016
BrakesSuspension
Filed Sep 27, 2015

I PURCHASED THIS VEHICLE LAST DEC,2014.. IT IS A USED VEHICLE THOUGH, ITS IN VERY GOOD CONDITION. I WAS BACKING OUT OF MY DRIVE WAY APPROX. 2 WEEKS AFTER I BOUGHT IT & THE RIGHT SIDE PASSENGER SIDE THE SUSPENSION, ARM & BALL JOINT JUST FELL OUT.. THE DAY PRIOR TO THIS I HEARD A DEFINITE KNOCK FROM THAT WHEEL BASE. IN FACT WHEN I WAS BACKING OUT OF THE DRIVE, I WAS ON MY WAY TO THE MECHANIC. WELL, BEING STRANDED, I HAD TO CALL A TOW SERVICE TO HAUL IT IN FOR REPAIR.. THEY SAID THEY COULD REPLACE IT,& THE CHARGE FOR THE ASSEMBLY WOULD COST $112.00 PLUS.. HAVING IT REPLACED & REPAIRED. IT IS NOW 10 MONTHS LATER & THE KNOCKING IS BACK & MY CONCERN IS THAT IT WILL FALL OUT WHEN I'M DRIVING CAUSING AN AWFUL ACCIDENT. THIS IS WEAR I STAND NOW W/ THIS ISSUE THAT IS RECORDED UNDER YOUR RECALL DESCRIPTIONS. THANK YOU.. *TR

NHTSA ID
10777927
Incident
Jan 19, 2015
Airbags
Filed Jun 25, 2015

MY AIR BAG LIGHT HAS COME ON AND HAS BEEN ON FOR OVER 3 MONTHS. I SAW TODAY ON WINK NEWS THAT 2002 CHRYSLERS WERE BEING RECALLED DUE TO AIR BAGS. I LOOKED UP MY VEHICLE BY VIN NUMBER AND IT SAYS 0 RECALLS. COULD YOU PLEASE LET ME KNOW IF AUTO IS SAFE TO DRIVE.

NHTSA ID
10730454
Incident
Mar 9, 2015
Mileage
51,000 mi
Filed May 16, 2015

TO WHOM IT MAY CONCERN, ON THURSDAY, MAY 13, 2015, AT APPROX. 2:00 P.M., I WAS BREAKING TO MAKE A RIGHT TURN ONTO ANOTHER ROAD WHEN I NOTICED MY CAR KEPT ACCELERATING WHEN MY FOOT WASN'T ON THE GAS PEDAL. (THERE ARE NO FLOOR MATS IN THE CAR). MY BOYFRIEND WAS SITTING IN THE PASSENGER SEAT. I HAD NEVER EXPERIENCED THIS IN MY LIFE! I KEPT MY FOOT ON THE BRAKE AND EACH TIME I LET OFF THE BRAKE, THE SPEED ACCELERATED W/O MY DOING IT. MY BOYFRIEND PUT THE CAR IN (N) & TOLD ME TO PULL OVER IN THE GRASS OFF THE SHOULDER. HE THEN TURNED OFF THE IGNITION. (IT WAS A MIX OF GRASS & MUD). I NEEDED ASSISTANCE TO GET UNSTUCK. THANKFULLY, I WAS ABLE TO GET THE CAR TO STOP BEFORE GOING INTO AN INTERSECTION THAT WAS JUST AHEAD. WITH THE CAR OFF, MY BOYFRIEND PUMPED THE GAS PEDAL APROX 3 TIMES THEN STARTED MY CAR. THE PROBLEM HAD STOPPED. I WAS VERY SHAKEN UP SINCE REALIZING I WE &/OR OTHERS COULD'VE BEEN KILLED BECAUSE OF THIS DEFECT. I PURCHASED THIS CAR ON 4/2/15 FROM AN INDIVIDUAL. PLEASE HELP ME AND OTHERS, BY CONTACTING THE CHRYSLER CORPORATION ABOUT THIS PREVENTABLE MATTER OF LIFE & DEATH. THANK YOU FOR YOUR IMMEDIATE ATTENTION!

NHTSA ID
10716873
Incident
May 14, 2015
Mileage
129,112 mi
Airbags
Filed Feb 17, 2015

THE AIRBAG LIGHT HAS COME ON AND OFF FOR THE LAST COUPLE OF MONTH. I TOOK IT TO THE DEALERSHIP AND ALSO DID SOME RESEARCH ONLINE REGARDING THE LIGHT ONLY TO FIND THAT THIS IS A MORE THAN COMMON, IRREPARABLE ISSUE. ON 2/10/2015, WHILE DRIVING- SPECIFICALLY COMING TO A STOP, I SAW A SWIRL OF WHAT APPEARED TO BE SMOKE, COMING OUT AROUND THE STEERING COLUMN. A WOMAN, WITH ONLY MY SON IN THE CAR, I WAS FEARFUL, PULLED THE CAR TO THE SIDE AND HAD IT TOWED. I HAVE SINCE BEEN ADVISED THAT WHAT I SAW WAS NOT SMOKE, RATHER, POWDER FROM THE AIRBAG WHICH IS APPARENTLY LEAKING. THAT HAS NOT BEEN REPAIRED. I RESUMED DRIVING AND AFTER ABOUT A DAY AND A HALF, THE AIR BAG LIGHT IS BACK ON. *TR

NHTSA ID
10683855
Incident
Feb 10, 2015
Mileage
118,204 mi
Engine
Filed Oct 29, 2014

OIL LIGHT COMES ON A LOT, ESPECIALLY WHEN STOPPED, CAR SMELLS BADLY OF OIL BURNING AND SMOKES A LOT, SCARY WHEN DRIVING, ALSO AIR AND HEAT ONLY WORK ON HIGH VERY ANNOYING I WOULD NEVER BUY A CHRYSLER AGAIN. *TR

NHTSA ID
10651042
Incident
Oct 29, 2014
Mileage
90,000 mi
Suspension
Filed Jul 24, 2014

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE REAR PASSENGER SIDE WHEEL BECAME FRACTURED AND FOLDED UNDER THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT MOMENTS LATER THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON THE REAR DRIVER'S SIDE WHEEL. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 112,000.

NHTSA ID
10616055
Incident
Jul 3, 2014
Mileage
107,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Sebring Convertible by model year
YearComplaintsRecallsInvestigationsIssue Index
2005392049.9
2004622053.1
2003243039.1
2002Viewing1213048.7
20011203050.6
2000782048.7
1999923259.5
1998523154.0
1997773157.9
1996683158.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.