RoadVitals

2002 Mitsubishi Diamante

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
123
Latest Aug 2, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 1, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
11 injuries, 2 deaths reported

Overview

Our database contains 123 NHTSA owner-reported complaints for the 2002 Mitsubishi Diamante, most frequently naming the visibility, engine and electrical categories. 3 safety recalls have been issued covering this model year; and 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility7145.5%
  • Engine3824.4%
  • Electrical85.1%
  • Transmission63.8%
  • Brakes53.2%
  • Powertrain (other)42.6%
  • Fuel system42.6%
  • Tires & wheels31.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V428000

EQUIPMENT:OTHER:LABELS

Sep 1, 2004
100,432 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
The risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
The remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
MITSUBISHI CARIBBEANView on NHTSA.gov
04V067000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Feb 11, 2004
134,000 units potentially affected
The defect: CERTAIN SPORT UTILITY AND PASSENGER VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER'S MANUAL DOES NOT CONTAIN A STEP-BY-STEP DESCRIPTION FOR HEADREST ADJUSTMENT WHEN INSTALLING A CHILD RESTRAINT SYSTEM (CRS) TETHER STRAP.
The risk: IF THE TETHER STRAP IS IMPROPERLY INSTALLED TO THE TETHER ANCHOR, THE CHILD SAFETY SEAT MAY NOT BE SUFFICIENT RESTRAINED. IN THE EVENT OF A CRASH, THE CHILD COULD BE INJURED.
The remedy: A LETTER OUTLINING THE PROBLEM WILL BE SENT TO OWNERS ALONG WITH A STICKER CONTAINING THE CORRECT INSTRUCTIONS AS WELL AS INSTRUCTIONS ON WHERE TO AFFIX THE STICKER IN THE OWNER'S MANUAL. THE RECALL BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
MITSUBISHI MOTORS NORTH AMERICA, INC.Manufacturer number SR-04-002View on NHTSA.gov
02V100001

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Apr 7, 2002
3,885 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE MAIN UNDER HOOD ELECTRICAL WIRING HARNESS MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE ENGINE CONTROL HARNESS AND THE EXHAUST HEAT SHIELD. AS A RESULT, THE HARNESS COULD COME IN CONTACT WITH THE HEAT SHIELD, WHICH COULD RESULT IN MELTING OF THE HARNESS INSULATION.
The risk: THE MELTING OF THE HARNESS INSULATION COULD RESULT IN GROUNDING OF THE CRANK ANGLE SENSOR WIRING, CAUSING THE ENGINE TO RUN ERRATICALLY OR STOP SUDDENLY, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE HARNESS FOR DAMAGE AND, IF NONE IS EVIDENT, WILL TIE THE HARNESS BACK TO PREVENT THE HARNESS FROM EVER COMING INTO CONTACT WITH THE HEAT SHIELD. ANY HARNESS THAT SHOWS EVIDENCE OF DAMAGE WILL BE REPAIRED AS NECESSARY AND THEN TIED BACK TO PREVENT FUTURE DAMAGE. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.
MITSUBISHI AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 123
AirbagsPowertrain (other)
Filed Aug 2, 2017

I WAS DRIVING MY MITSUBISHI ACROSS THE UNIVERSITY BRIDGE ON 7-28-2017 AND SUDDENLY THE TRANSMISSION WENT OUT AND I WAS STUCK AND HAD NO POWER OF MOVEMENT,MY WIFE AND 3 Y.O.CHILD WERE PASSENGERS IN THE CAR,LUCKILY THE STATE PATROL CAME AND ASSISTED US.THE DEALER TOLD US THAT THIS CAR WAS MECHANICALLY SOUND AND HAD NO PROBLEMS OR ISSUES.THEY LIED TO US AND BY DOING SO THEY PUT OUR LIVES IN DANGER.THE DRIVERS SIDE AIR BAG WAS ALSO MISSING WHEN WE PURCHASED THE CAR.

NHTSA ID
11012456
Incident
Jul 28, 2017
Mileage
143,000 mi
Powertrain (other)
Filed Apr 8, 2015

MY WIFE WAS DRIVING ON THE INTERSTATE WHEN THE TRANSMISSION FAILED AND WOULD NO LONGER PROPEL THE VEHICLE. I HAVE RESEARCHED THE PROBLEM AND MULTIPLE PEOPLE HAVE HAD THE SAME PROBLEM. I DON'T UNDERSTAND WHY NO RECALL HAS BEEN MADE. THIS IS A VERY HAZARDOUS ISSUE, ESPECIALLY IF YOU ARE TRAVELING ON AN INTERSTATE. SHE HAD TO COAST THE CAR OVER AND WAS RAPIDLY LOOSING SPEED, A VERY DANGEROUS SITUATION. THE PROBLEM IS A FAULTY PART IN THE TRANSMISSION CALLED A WAVE SPRING. IN EVERY F4A51 MITSUBISHI TRANSMISSION, THIS HAS BEEN AN ISSUE. THE WAVE SPRING BREAKS, BYPASSES THE FILTER, ENTERS THE PUMP GEARS AND BREAKS THE PUMP, ENDING IN TRANSMISSION FAILURE. IT IS A COSTLY REPAIR, $1800-$2000. IT IS A FAULTY DESIGN, AND A BETTER AFTERMARKET WAVE SPRING WAS EVENTUALLY ENGINEERED. THIS SHOULD BE A RECALL. *TR

NHTSA ID
10704409
Incident
Mar 10, 2015
Electrical
Filed Feb 18, 2015

TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V100001 (ELECTRICAL SYSTEM.) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,289.

NHTSA ID
10684089
Incident
Feb 1, 2015
Mileage
65,289 mi
Powertrain (other)
Filed Jan 11, 2015

DRIVING ALONG AT 35MPH ENGINE RPM SUDDENLY ALMOST RED LINED LOST POWER AND LOST ALL FORWARD AND REVERSE GEARS.HAD TO TOW THE VEHICLE! *TR

NHTSA ID
10671692
Incident
Jul 2, 2014
Mileage
141,000 mi
Powertrain (other)
Filed Jul 24, 2013

THE CAR JUST STOPPED. THE GEARS WERE NONFUNCTIONAL. *TR

NHTSA ID
10531655
Incident
Jun 3, 2013
Mileage
60,000 mi
BrakesElectricalEngine+1 more
Filed Oct 1, 2012
Crash reported

TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THAT THE VEHICLE MISFIRES, NEEDED SPARK PLUGS, A FUEL PUMP, A FUEL INJECTOR, AN EGR VALVE, AND THE ENGINE SURGED ERRATICALLY. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 12/06/12*LJ UPDATED 12/6/2012 *JS

NHTSA ID
10478125
Incident
Jul 26, 2012
Mileage
140,000 mi
EngineVisibility
Filed Dec 6, 2010
1 injury reported

THE HEATER CORE IS AN EXTREMELY DANGEROUS PROBLEM. THE WINDOWS IN THE CAR FOG UP SO BAD I COULDNT DRIVE THE CAR...HAD TO PULL OVER AND WIPE THE WINDOWS DOWN. BUT THE THING IS...I DIDNT KNOW WHAT THE PROBLEMS WAS...UNTIL I REALIZED THE WINDOWS WERENT JUST BEING FOGGED BY THE COLD, ECT IT WAS A TOXIC MIST FROM A HEATER CORE PROBLEM...I PULLED OVER 2 TIMES BECAUSE I GOT SICK...I NOTICED A MIST COMING OUT OF THE VENTS....SO ALL IN ALL I CALLED MITSUBISHI AND THEY REFUSE TO DO ANYTHING ABOUT THIS.THIS HEATER CORE PROBLEM CAN LEAD TO ACCIDENTS, SICKNESS, AND OTHE EXPENSIVE PROBLEMS IN THE CAR! THE FUMES ARE EXTREMELY TOXIC!!! THERE ARE 1000'S OF COMPLAINTS AND BLOGS ABOUT THIS PROBLEM...I'M SURE THERE ARE 100,000+ COMPLAINTS ABPOUT THIS PROBLEM. AND MITSUBISHI REFUSES TO HELP OR DO ANYTHING ABOUT THIS. I TOLD THEM, IS THIS GONNA TAKE A FATAL ACCIDENT FOR THEM TO DO SOMETHING?" THEY REPLIED, "IM NOT ANSWERING THAT!" I TOLD THEM THAT THEY SHOULD HAVE RECALLED THIS PROBLEM. THEY REPLIED, "SORRY BUT YOUR WARRANTY IS UP WE CAN'T DO NOTHING ABOUT IT." THIS HEATER CORE PROBLEMS LEADS TO FAULTY TRANSMISSION PROBLEMS, ELECTRICAL PROBLEMS, HAZERDOUS PROBLEMS, SICKNESS, INTERIOR OF THE CAR CAN BE RUINED BECAUSE ANITFREEZE LEAKS THROUGH THE DASH BOARD...WHERE MITSUBISHI PLACED THE HEATER CORE. MADE NO SENSE TO PLACE A HEATER CORE ABOVE THE ELECTRICAL COMPONENT OF THE TRANSMISSION. THEY REALLY MESSED UP HERE AND WILL NOT DO ANYTHING ABOUT THIS. I THINK THAT THE MEDIA SHOULD GET INVOLVED BECAUSE THEY PROBABLY WONT DO ANYTHING ABOUT IF SOMEONE DOESNT SPEAK UP! *TR

NHTSA ID
10369327
Incident
Nov 25, 2010
Mileage
91,000 mi
Airbags
Filed Aug 25, 2010
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT SHE WAS INVOLVED IN A FRONTAL CRASH WHILE DRIVING APPROXIMATELY 35 MPH. THE CONTACT WAS INJURED AS A RESULT AND A POLICE REPORT WAS FILED. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 88,000. UPDATED 12/15/10. *LJ UPDATED 12/27/10

NHTSA ID
10351758
Incident
Aug 21, 2010
Mileage
88,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

TSB-23-00-001

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

TSB-22-54-003

EXTERIOR LIGHTING

This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.

TT253

EQUIPMENT

This is a service newsletter (Tech Talk) that was sent out to dealers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Diamante by model year
YearComplaintsRecallsInvestigationsIssue Index
2004310—
2003562041.0
2002Viewing1233051.6
2001782045.9
2000513050.8
1999232039.7
1998271040.8
1997340035.8
1996000—
1995120041.5
1994272048.4
1993293061.1
1992422046.0
1991000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.