RoadVitals

2004 Chrysler Sebring Convertible

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
62
Latest Jul 17, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 27, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
7 injuries, 0 deaths reported

Overview

Our database contains 62 NHTSA owner-reported complaints for the 2004 Chrysler Sebring Convertible, most frequently naming the engine, suspension and airbags categories. 2 safety recalls have been issued covering this model year; and 29 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1926.4%
  • Suspension1013.9%
  • Airbags912.5%
  • Brakes68.3%
  • Fuel system56.9%
  • Heating & air conditioning45.6%
  • Interior & seats45.6%
  • Electrical34.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E059000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Dec 27, 2010
22,689 units potentially affected
The defect: FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
The risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov
07E023000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Mar 29, 2007
13,128 units potentially affected
The defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
The risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
CARDONE INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 62
Airbags
Filed Jul 17, 2019

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS FLASHING, WHICH INDICATED A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT FUNCTION PROPERLY WHEN NEEDED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,999.

NHTSA ID
11232753
Incident
Jul 12, 2019
Mileage
39,999 mi
Interior & seats
Filed Dec 31, 2018
Fire reported

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHEN THE CONTACT TURNED ON THE VEHICLE TO WARM IT UP, SHE LEFT AND NOTICED SMOKE INSIDE THE VEHICLE UPON HER RETURN. THE CONTACT STATED THAT THE PASSENGER SEAT WAS SMOKING AND CONTAINED A HOLE. THE CONTACT DID NOT SEE ANY FLAMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
11164299
Incident
Dec 31, 2018
Mileage
120,000 mi
Airbags
Filed Apr 25, 2018

"TAKATA RECALL" THE AIRBAG WARNING LIGHT COMES ON FREQUENTLY. MY DAUGHTER ALSO HAS A SEBRING CONVERTIBLE AND HER DOES THE SAME THING ONLY IT IS A 2002. THIS SEEMS MORE THAN A COINCIDENCE. THIS HAPPENS WHEN THE VEHICLES ARE IN MOTION. SOMETIMES A WARNING SOUND HAPPENS AND SOMETIMES NOT ON BOTH VEHICLES.

NHTSA ID
11090157
Incident
Jan 20, 2015
Mileage
150,000 mi
EngineFuel system
Filed Oct 4, 2017

HAD FUEL PUMP REPLACED A COUPLE MONTHS AGO. THEN AT GAS STATION WOULDNT START AT ALL, HAD A TOW TRUCK TAKE IT TO A MECHANIC AND THAT MECHANIC TAPPED ON GAS TANK AND IT STARTED AND SAID FUEL PUMP NEEDS TO BE REPLACE SO I CALLED THE DEALER WHERE I BOUGHT IT BECAUSE THE NEW FUEL PUMP HAD A WARRANTY. THEY SAID THEY FOUND NOTHING WRONG WITH FUEL PUMP BUT FOUND PROBLEM WIRH #2 SELINOID AND THEY REPLACED IT. TWO WEEKS LATER THS CAR WAS DRIVING FINE BUT WHEN I GOT HOME AND TURNED OFF THE CAR FOR A COUPLE HOURS IT STARTED RIGHT UP. SO I TURNED IT OFF AND ON A COUPLE TIMES THEN THE ENGINE SURGED THEN HESTITATED THEN DIED. IT DID IT TWICE AFTER STARTING IT THEN TURNING ITVON ABOUT 5 TIMES TRYING TO FIND OUT WHAT COULD BE WRONG WITH IT. I BOUGHT THE CAR IN FEBRUARY 2017. I HAD BOTH STRUT MOUNTS FIXED, FUEL PUMP, AN AIR VALVE FROM COOLANT DO NOT REMEMBER EXACT NAME, #2 SELINOID NOW THIS PROBLEM. I STILL OWE ON THIS CAR AND ITS NOT RELIABLE AND SCARED TO DRIVE IT AND WRECK.

NHTSA ID
11031652
Incident
Oct 3, 2017
Suspension
Filed Jul 18, 2017

WHILE DRIVING VEHICLE, THE RIGHT FRONT WHEEL, WITH BRAKE ASSEMBLY, AND HUB BROKE OFF CAR, LUCKILY ON A SUBURBAN STREET

NHTSA ID
11006074
Incident
Jul 16, 2017
Mileage
67,000 mi
Airbags
Filed May 9, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 30 MPH ON A RAINY DAY, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED AND FRACTURED THE ENTIRE WINDSHIELD. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A FRACTURED LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED THE CONTACT'S CLAIM. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10984490
Incident
Mar 13, 2017
Mileage
60,000 mi
Engine
Filed Nov 8, 2016

THE HEADGASKET HAS FAILED FOR THE THIRD TIME IN FOUR YEARS.

NHTSA ID
10925088
Incident
Apr 11, 2016
Mileage
84,765 mi
Suspension
Filed May 3, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM FRACTURED AND THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10862740
Incident
Apr 22, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Sebring Convertible by model year
YearComplaintsRecallsInvestigationsIssue Index
2005392049.9
2004Viewing622053.1
2003243039.1
20021213048.7
20011203050.6
2000782048.7
1999923259.5
1998523154.0
1997773157.9
1996683158.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.