2004 Chrysler Sebring Convertible Suspension Problems

WHILE DRIVING VEHICLE, THE RIGHT FRONT WHEEL, WITH BRAKE ASSEMBLY, AND HUB BROKE OFF CAR, LUCKILY ON A SUBURBAN STREET

NHTSA ID

11006074

Incident

Jul 16, 2017

Mileage

67,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM FRACTURED AND THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10862740

Incident

Apr 22, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD ABNORMALLY SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 112,635. UPDATED 02/12/16*LJ *TR

NHTSA ID

10811768

Incident

Dec 20, 2015

Mileage

112,635 mi

THE RIGHT FRONT BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM CAUSING THE WHEEL TO BECOME DISJOINTED. *TR

NHTSA ID

10694476

Incident

Mar 14, 2015

Mileage

97,000 mi

THIS WAS A MATER OF SEVERE INJURY AND PROPERTY DAMAGE AND COULD HAVE BEEN DEATH OR MAIMING. TRAVELING TO A NORMAL STOP AT AN INTERSECTION TRAFFIC LIGHT, BEING THE FIRST CAR TO THE LIGHT ON FLAT PAVEMENT, THE CAR'S FRONT PASSENGER SIDE LOWER BALL JOINT CAME OUT OF ITS SOCKET AND THE CAR SKIDDED TO A HALT ON THE PAVEMENT RIDING ON THE UNDERCARRIAGE OF THE VEHICLE FRAME WITH THE WHOLE TIRE AND BRAKE ASSEMBLY DANGLING BY THE BRAKE LINE HOSE OUTSIDE THE WHEEL WELL. HOW COULD CHRYSLER BE ALLOWED TO SEND A FAULTY LIFE SAFETY DEVICE SUCH AS A THIS CRITICAL STEERING, SUSPENSION BALL JOINT THAT HUMAN LIFE DEPENDS ON INTO THE PUBLIC FOR SALE? I AM OUTRAGED THAT MY WIFE COULD HAVE BEEN KILLED BY CHRYSLER'S SLIPSHOD ENGINEERING AND PRODUCT PLACEMENT. THERE IS NO DOUBT IN MY MIND THAT IF SHE HAD BEEN ON THE HIGHWAY TRAVELING AT A HIGH RATE OF SPEED I WOULD BE CALLING A FUNERAL PARLOR TODAY TO MAKE ARRANGEMENTS TODAY FOR HER BURIAL. SHE WAS MINUTES AWAY FROM TRAVELING TO A HIGHER RATE OF SPEED WHEN SHE LEFT THE SHOPPING CENTER. THANK GOD THE LIGHT TURNED RED. I HOPE SOMEONE AT NHTSA CAN DO SOMETHING ABOUT THIS TERRIBLE AND DANGEROUS LIFE THREATENING VEHICLE ON THE ROADWAYS FOR THE SAKE OF SEBRING OCCUPANTS AND OTHER VEHICLE OCCUPANT'S WHO ARE AT RISK OF DEATH IF NOTHING IS DONE TO CORRECT THE ISSUE OR BANISH THE VEHICLES ALTOGETHER FROM ROADWAYS. THREE SEBRINGS PASSED US WHILE WE WAITED FOR THE TOW TRUCK AND THOSE PEOPLE ARE AT THE SAME RISK OF DEATH BY DRIVING THOSE CARS. CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THEIR CARELESS AND NEGLIGENT ACTIONS. AND, THEY SHOULD RECALL ALL OF THESE PRODUCTS TO PROVIDE A SAFE ALTERNATIVE AT NO COST. I AM OUT MENTAL ANGUISH AND PROPERTY. THEY KNOW THEIR BUSINESS AND THEY TAKE THE LIABILITY SO THEY SHOULD BE RESPONSIBLE. IN AM VERY HAPPY MY WIFE DIDN'T GET KILLED. I HAVE ALL PICTURES OF THE ACCIDENT IF YOU NEED THEM. THANK YOU. *TR

NHTSA ID

10514704

Incident

Jun 1, 2013

Mileage

100,200 mi

ON MY 2004 CHRYSLER SEBRING TOURING CONV., WHILE PARKED I OBSERVED THE PASSENGER REAR TIRE LEANING OUT AT THE BOTTOM AND LEANING IN AT THE TOP OF THE TIRE. IT WAS VERY NOTICEABLE THAT SOMETHING WAS WRONG. I DROPPED THE CROSSMEMBER FRAME FROM THE REAR OF THE VEHICLE AND FOUND OUT THAT BOTH BOLTS WERE BROKE OFF ON THE PASSENGER REAR UPPER CONTROL ARM. FORTUNATELY I WAS ABLE TO REMOVE THE BROKEN BOLTS PIECES WITHOUT ANY PROBLEMS. *TR

NHTSA ID

10449472

Incident

Feb 27, 2012

Mileage

70,000 mi

FRONT-END NOISES WERE REPORTED TO THE SELLING DEALER WHEN THE VEHICLE WAS UNDER WARRANTY. AFTER THREE SHOP VISITS TO A CARY, NC, DEALER DURING WHICH THE TECHNICIANS "COULD NOT REPLICATE THE PROBLEM," WE DECIDED TO JUST LIVE WITH THE NOISES. AFTER MOVING FROM NORTH CAROLINA TO FLORIDA, THE NOISES GOT WORSE. A CLERMONT, FL, CHRYSLER DEAL CHARGED US $100 TO CHECK OUT THE PROBLEM AND "COULDN'T FIND ANYTHING," BUT THEY DID OFFER TO REPLACE THE BALL JOINTS AND CONTROL ARMS FOR ABOUT $1100. BY THAT TIME, OF COURSE, IT WAS OUT OF WARRANTY. WE TOOK IT TO A PRIVATE MECHANIC, WHO FOUND THAT THE BALL JOINTS AND CONTROL ARMS DID INDEED NEED TO BE REPLACED, SO WE DID. THE DISCONCERTING PART OF THIS IS THAT THE PROBLEM WHEN THE VEHICLE ONLY HAD ABOUT 30,000 MILES ON IT AND THAT THE TECH'S AT TWO DEALERS EITHER COULDN'T DETERMINE OR DIDN'T BOTHER TO DETERMINE THE CAUSE OF THE PROBLEM. THEN, THE REPLACEMENT THAT SHOULD HAVE BEEN DONE UNDER WARRANTY HAD TO BE DONE OUT OF POCKET AT ABOUT 58,000. I UNDERSTAND THAT THIS SORT OF THING COULD BE VERY DANGEROUS. NOW, FROM THE FRONT END SOUNDS WE'RE HEARING AGAIN, WE MAY NEED TO HAVE CV JOINTS REPLACED. WE HAVE AN EXTENDED DRIVETRAIN WARRANTY, AND THAT IS SUPPOSED TO BE COVERED, SO IT WILL BE INTERESTING TO SEE HOW THE CHRYSLER DEALER HANDLES IT. *TR

NHTSA ID

10413232

Incident

Feb 14, 2011

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE OF THE VEHICLE RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WAS UNAWARE IF THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10E059000 (USPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000.

NHTSA ID

10408808

Incident

Jun 23, 2011

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE REAR PASSENGER STRUT FAILED DUE TO CORROSION. THE DRIVER AND PASSENGER SIDE STRUTS WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED BUT THEY STATED THAT THEY WOULD NOT BE ABLE TO ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE 102,000.

NHTSA ID

10396686

Incident

Jan 1, 2011

Mileage

100,000 mi

BEGAN 4/2009 2004 CHRYSLER SEBRING FRONT DRIVER SIDE SUSPENSION. CREAKING NOISE IN FRONT END OCCURS ALL THE TIME. TRIED LUBRICATING AXEL HAD CAR IN FOR SERVICE FIVE TIMES. GOOGLE 2004 CHRYSLER SEBRING FOUND A COMMON PROBLEM. CHRYSLER REFUSED TO RESPOND TO SITUATION SENT AUTO REPAIR SHOP GOOGLE INFO FOUND DEFECTIVE REPLACED L/S TIE ROD. *TR

NHTSA ID

10349782

Incident

Apr 24, 2009

Mileage

50,470 mi