Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2007 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The interior over head map light shorted out unexpectedly and cause a small burn inside the bezel for the lights and now they do not work. The wiring inside seems to be burned out from electrical surge that caused the overload.
The problem appears to be the power module. My van is psychotic. Problem usually occurs when headlights are on, although sometimes AC will also do it. Headlights and/or wipers will randomly turn off (or on, though the off is what is scary and dangerous.) Entire electrical system is unreliable. Sometimes engine just shuts off, dash lights randomly blink, TPMS light illuminates randomly when pressure is good. Battery stops charging, although alternator and battery test good. I have had both wipers and headlights fail while driving at night in the rain. I will put a date of two years ago, and the problem still persists. Chrysler no longer sells this part. Vehicle has a lifetime power train warranty, but is a death trap to drive.
PASSENGER SIDE HEADLIGHT DOES NOT OPERATE ON LOW BEAM. OCCASIONALLY WILL COME ON WHEN DRIVING ON ROUGH SURFACES BUT WILL GO OUT AGAIN. SERIOUS SAFETY DEFECT AND A KNOW ISSUE WITH THE TIPM (FUSE BOX UNDER HOOD) BEING DIAGNOSED AS THE PROBLEM BY A REPUTABLE MECHANIC. HEADLIGHT BULB HAS BEEN REPLACED, HEADLIGHT ASSEMBLY HAS BEEN REPLACED (THEY WERE "FOGGY" ANYWAY), FUSES HAVE BEEN REPLACED, HEADLIGHT SWITCH HAS BEEN TESTED (SWAPPED WITH A KNOWN GOOD SWITCH) AND THE HEADLIGHT IS STILL NOT WORKING. BLUBS USED ON PASSENGER SIDE WERE TESTED ON DRIVER SIDE AND ARE WORKING PROPERLY. NUMEROUS INSTANCES OF THIS ISSUE HAVE BEEN REPORTED, MANY VIDEOS AND ARTICLES ON-LINE REGARDING THE ISSUE AND STILL NO RESOLUTION FROM THE MANUFACTURER. DO PEOPLE HAVE TO DIE BEFORE THEY DO A RECALL AND ACCEPT RESPONSIBILITY FOR THEIR DESIGN FLAW WITH THE CIRCUIT BOARD IN THE TIPM AND IT IS CORRECTED?
OVERHEAD DOME MAP LIGHT STOPPED WORKING SMELLED LIKE BURNING IT WAS SAFETY ISSUE BECAUSE WHEN I POPPED OF THE CLEAR PLASTIC COVER I DON'T KNOW WHY THE VAN HADN'T CAUGHT ON FIRE YET. HALF THE BASE OF THE BULB WAS BLACK, THE PLASTIC PART OF THE SOCKET WAS SCORCHED ,WARPED , MELTED AND SMELLED BURN AND DAMAGED CONSOLE SOCKETS. CLEARLY THIS WAS DEFECTIVE PARTS THAT SHOULD BE THE REASON CHRYSLER CHANGED THE DESIGN AND PART BUT NEVER NOTIFY CONSUMERS AND ISSUE RECALL . THIS IS SERIES SAFETY ISSUE FIRE AND ELECTRICAL DAMAGED MAY CAUSE SERIOUS INJURIES. I WAS TOLD THAT DEALER IS NOT RESPONSIBLE AND NOT INTERESTED HELPING AND I NEED TO PAY $400 TO CHANGE ENTIRE SOCKET FOR TWO SMALL LIGHT BULBS . WHEN I CALL CHRYSLER CORPORATE AGAIN I WAS TOLD THEY CAN NOT HELP BECAUSE I HAVE OLD VEHICLE . THIS IS CLEARLY DEFECTIVE DESIGN AND PART UNFORTUNATELY CHRYSLER WOULD NOT TAKE OWNERSHIP AND ACCOUNTABILITY TO NOTIFY AND REPAIR THIS ISSUE . PLEASE SEE ATTACHED PICTURE WHEN I WENT TO DEALER FOR REPLACEMENT BULBS FOR ABOUT $6 EACH I WAS TOLD I NEED TO REPLACE ENTIRE CONSOLE BECAUSE THEY NO LONGER HAVE THIS DEFECTIVE BULBS WHEN I POPPED OF THE CLEAR PLASTIC COVER I WONDERED WHY THE VAN HADN'T CAUGHT ON FIRE YET. HALF THE BASE OF THE BULB WAS BLACK, THE PLASTIC PART OF THE SOCKET WAS SCORCHED AND WARPED DAMAGES CONSOLE SOCKETS
INSIDE OF THE DOME DRIVERS AND PASSENGERS DOME LIGHTS MELTED (APPARENTLY FROM HEAT OF BULBS) AND SHORTED BULBS. LOSS OF LIGHT IS INCONVENIENCE/HAZARD....BUT IT APPEARS TO BE HOT ENOUGH TO CAUSE FIRE OR OTHER ELECTRICAL PROBLEM(S). THIS PROBLEM SEEMS TO HAVE BEEN REPORTED MULTIPLE TIMES BY OTHER OWNERS.
THE HEADLIGHTS RANDOMLY GO OUT WHILE THE SWITCH IS IN THE ON POSITION. THEY MAY WORK FINE FOR 10 MINUTES OR AN HOUR, THEN GO DARK. IF I WIGGLE THE HEADLIGHT SWITCH I CAN SOMETIMES GET THEM TO COME BACK ON BRIEFLY, BUT IT IS TRULY HIT AND MISS IF THEY WILL STAY ON OR NOT. THERE DOES NOT APPEAR TO BE ANY PARTICULAR 'SWEET SPOT' ON THE SWITCH AND IT DOES NOT APPEAR TO BE AFFECTED BY SMOOTH OR BUMPY ROADS. IT IS QUITE SCARY AND DANGEROUS ESPECIALLY ON THE DARK MOUNTAIN ROADS I HAVE TO DRIVE. *TR
THE DRIVER'S SIDE MAP LIGHT IS OUT. WENT TO REPLACE THE BULB AND FOUND THAT THE BULB, SOCKET AND AREA THE SOCKET GOES INTO WAS MELTED. DEALER SAYS IT IS A COMMON OCCURRENCE. $300 TO REPLACE. READ ON LINE SEVERAL OTHER OWNERS WITH THE SAME EXPERIENCE BUT I DO NOT SEE A RECALL. *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER TAIL LIGHT IGNITED INTO FLAMES. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND IMMEDIATELY EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE LARGE FLAMES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INVESTIGATION TO DETERMINE WHETHER THE FIRED ORIGINATED WITHIN THE HEADLIGHT ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
FRONT COURTESY LIGHTS HAVE MELTED IN THEIR SOCKETS AND TAIL LIGHT IS SHOWING SIGNS OF STARTING TO DO THE SAME. TURN SIGNALS HAVE GONE CRAZY: SOMETIMES THEY WORK AS THEY SHOULD, OTHER TIMES THEY DON'T WORK AT ALL, AT TIMES YOU HAVE TO USE THE LEVER OVER AND OVER AGAIN TO GET THEM TO ENGAGE. THE WORSE PART IS THAT AT TIMES IF YOU CHOOSE THE RIGHT, THE LEFT COMES ON. WE FEEL BOTH OF THESE ISSUES COULD POTENTIALLY BE VERY SERIOUS SAFETY ISSUES. THEY BOTH SEEM TO BE ELECTRICAL ISSUES THE LIGHTS COULD PRESENT A FIRE HAZARD AND THE TURN SIGNALS COULD BE THE CAUSE OF AN ACCIDENT. *TR
INTERMITTENTLY HEADLIGHTS GETTING OFF WHILE DRIVING . TRIED STOP THE VAN AND RESTARTED TO SEE IF HEADLIGHTS COME ON. NO LUCK. THIS IS HAPPENING FOR THE LAST 8 MONTHS. *TR
2007 TOWN AND COUNTRY--- LIGHT SURGING PROBLEM ON INSTRUMENT PANEL & HEADLIGHTS BROUGHT TO CHRYSLER DEALER SERVICE DEPT. ON 1/2/08 NOT FIXED RETURNED TO DEALER ON 1/9/08 AS OF 1/21/08 UNABLE TO FIX THE PROBLEM. IT WAS NOTICED BY THE SERVICE PEOPLE ON MY VEHICLE AND OTHERS IN THE LOT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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