2008 Chrysler Town And Country Interior & seats Problems

I was standing beside the parked vehicle with the side door open, driver's side, inspecting the 2nd row swivel seat to see if it is removable. I was bent over the forward facing 2nd row seat when I lifted the release lever that tilts the seat back forward. The seat back flung forward with violent force, the headrest hitting on the right side of my face. It broke my nose, which bled profusely and had to be manually straightened by a nurse.

NHTSA ID

11483248

Incident

Sep 4, 2022

INTERMITTENTLY, WHILE DRIVING, THE DRIVER'S SEAT WITH ACTIVATE AND MOVE BACKWARDS A FEW INCHES AND THEN FORWARDS A FEW INCHES. THIS IS OFTEN ACCOMPANIED BY AN AUDIBLE CHIME AND THE DASHBOARD LIGHTS FLASHING ON ONCE. THE SPEEDOMETER AND TACHOMETER WILL ALSO BRIEFLY START TO DROP TOWARD 0 WHEN THE DASHBOARD LIGHTS FLASH ON BEFORE RETURNING TO NORMAL WHEN THE DASHBOARD LIGHTS TURN OFF. THE MOVEMENT OF THE DRIVER'S SEAT WHILE ACTIVELY DRIVING COULD BE A SERIOUS SAFETY ISSUE WHEN IT OCCURS UNEXPECTEDLY OR IF IT WERE TO HAPPEN TO MOVE ALL THE WAY FORWARD OR BACKWARD. THIS BEHAVIOR AT TIMES WILL REPEAT EVERY MINUTE OR SO. OTHER TIMES IT WILL NOT OCCUR FOR SEVERAL DAYS.

NHTSA ID

11120705

Incident

Jul 1, 2018

Mileage

145,000 mi

WE HAVE HAD INTERMITTENT PROBLEMS WITH REAR AIR CONDITIONER CITING IN AND OUT CAR TORN IN OVER BUT NOT STARTING RANDOMLY FRONT DOOR LOCKS ONLY WORK SOMETIMES THE DRIVER SEAT GOES BACK AND FORTH RANDOMLY WHILE DRIVING INTERMITTENTLY WINDSHIELD WIPERS GO ON AND OFF RANDOMLY INSTRUMENT PANEL LIGHTS UP AND SHUTS OFF INTERMITTENTLY SOME TIME THE RADIO WON'T SHUT OFF WHEN THE CAR HAS BEEN SHUT OFF AND DOOR IS OPENED STAYS ON FOR AT LEAST 5-10 MINUTES CAN'T SHUT OFF EVEN WITH THE BUTTON. WAS TOLD BY CHRYSLER THE TIPM NEEDED TO BE REPLACED HAD IT REPLACED FOR JUST UNDER $1000 STILL HAVING ALL THE ISSUES

NHTSA ID

10908552

Incident

Jul 14, 2016

Mileage

1,000,000 mi

THE PASSENGER SIDE OUTBOARD SHIELD REQUIRED REPLACING. WHEN THE SHIELD WAS BEING TAKEN OFF THE LOWER END OF THE SEAT BELT FELL OFF. THIS WAS DUE TO STRIPPED THREADS ON THE PAD HEAD SCREW THAT IS USED TO FASTEN THE BELT TO THE SEAT FRAME AND ALSO THE THREADS IN THE SEAT FRAME ARE STRIPPED.

NHTSA ID

10864547

Incident

Apr 29, 2016

Mileage

45,000 mi

SEVERAL TIMES, DRIVING AT SPEEDS OF FIFTY-SIXTY-FIVE MPH, ELECTRIC DRIVER SEAT GOES FORWARD AND BACK, FORWARD AND BACK. AT THE SAME TIME, WIPERS COME ON,, AND ALL DASH ALERTS START FLASHING. IT DOES NOT TURN CAR OFF, AND REPEATS THIS SEVERAL TIMES, EVEN IN PARK. SCARY!!!!!!!!!

NHTSA ID

10821357

Incident

Jan 12, 2016

Mileage

121,000 mi

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DOORS WOULD LOCK AND UNLOCK AUTOMATICALLY WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10819467

Incident

Jan 11, 2016

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOORS FAILED TO UNLOCK OR LOCK ELECTRONICALLY. IN ADDITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID

10789345

Incident

Nov 8, 2015

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE WITH THE KEY. THE KEY WOULD NOT START THE VEHICLE AFTER IT HAD BEEN TURNED OFF. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. IN ADDITION, THE INSTRUMENT PANEL LIGHTS FLICKERED AND THE DOORS DID NOT PROPERLY LOCK AND UNLOCK. THE BATTERY ALSO FAILED AND HAD TO BE RECHARGED AND REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL MALFUNCTION AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V394000 (AIR BAGS AND EQUIPMENT). THE PARTS WERE UNAVAILABLE TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10727014

Incident

Jun 5, 2015

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE DOORS FAILED TO LOCK. THE VEHICLE WOULD LOCK AND UNLOCK INTERMITTENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10726911

Incident

May 18, 2015

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE THIRD ROW SEAT FOLDED IN ON A PASSENGER WHILE SITTING IN THE SEAT. THE CONTACT STATED THAT THE SEAT WAS FOLDED DOWN TO WHERE YOU CAN HAVE THE LIFTGATE UP AND SIT IN THE REAR OF THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND ASKED IF THE SEAT HAD ANY SAFETY FEATURE TO STOP THE SEAT. THE CONTACT HAD TO GET THE YOUNG PASSENGER OUT OF THE SEAT, BUT THE FRAME OF THE SEAT FRACTURED. ONCE THE RETRACT BUTTON WAS PUSHED, THERE WAS NO WAY TO STOP IT FROM FOLDING. THE MANUFACTURER STATED THAT THE SEAT WAS OUT OF WARRANTY. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND IT WAS DETERMINED THAT THE FAILURE COULD HAVE SERIOUSLY INJURED A YOUNG PERSON. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 49,000.

NHTSA ID

10711948

Incident

Mar 13, 2015

Mileage

49,000 mi

WHILE DRIVING AT ANY SPEED THE VAN RANDOMLY STARTS BLINKING ALL LIGHTS ON THE DASHBOARD AND THEN THE DRIVER POWER SEAT STARTS RANDOMLY GOING FORWARD AND BACKWARDS WHICH CREATES A VERY DANGEROUS DRIVING SITUATION. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS STARTED TO BECOME MORE FREQUENT. WHEN THIS HAPPENS WE IMMEDIATELY PULL OVER TO THE SIDE OF THE ROAD BECAUSE AT TIMES YOU CANNOT TOUCH PEDALS BECAUSE THE SEAT IS EXTENDED TO THE FULL LENGTH MAKING IT HARD TO REACH THE PEDALS. OUR VAN HAS NEVER BEEN IN AN ACCIDENT, THIS JUST STARTED HAPPENING THIS MONTH. *TR

NHTSA ID

10702760

Incident

Mar 30, 2015

Mileage

59,765 mi

MY WIFE EXPERIENCED AN ELECTRIC SHOCK FROM THE DRIVER SEAT WHEN SHE STARTED THE ENGINE AND THE ELECTRIC SHOCKS CONTINUED WHILE THE ENGINE WAS RUNNING. THE ELECTRIC SHOCK WAS SEVERE, CAUSING PAIN AND FORCING HER TO GET OUT OF THE SEAT, AND CONTINUED WHILE SHE SAT IN THE SEAT. THE ELECTRIC SHOCKS APPEAR TO COME FROM THE RIGHT SIDE OF THE SEAT CUSHION. IN ORDER TO DRIVE THE VEHICLE SHE HAD TO INSULATE HERSELF WITH CARDBOARD WHICH APPEAR TO MUFFLE THE SHOCKS SO SHE CAN DRIVE THE VAN HOME. THERE WERE NO BURNING SMELLS ONLY A STEADY CONTINUOUS ELECTRIC SHOCK. *TR

NHTSA ID

10654528

Incident

Nov 12, 2014

Mileage

111,000 mi

AS YOU ARE DRIVING THE DASHBOARD WILL START A BEEPING SOUND, LIGHTS ON DASH WILL FLASH ON AND OFF. THE SEAT WILL START TO MOVE BACK AND FORWARD, UP AND DOWN. THIS IS VERY DANGEROUS FOR THIS TO HAPPEN WHILE YOU ARE DRIVING. *TR

NHTSA ID

10598467

Incident

Jun 14, 2014

WAS DRIVING DOWN THE ROAD WHEN THE ALARM STARTED BEEPING, LIGHTS ON DASHBOARD FLICKERED, AND WIPERS GO ON AND OFF ON THEIR OWN. HAS HAPPENED SEVERAL TIMES. NOW THE PASSENGER BACK DOOR AUTOMATIC BUTTONS DO NOT WORK AND THE DRIVER'S SEAT WILL MOVE FORWARD AND BACK WHEN DRIVING. THIS IS A HUGE SAFETY ISSUE AND THE CHRYSLER DEALERSHIPS ARE NOT HELPFUL IN FINDING A SOLUTION. SAID IT WILL TAKE SEVERAL WEEKS TO TRY AND DIAGNOSE WHAT'S WRONG. I AM ALARMED THAT MORE PEOPLE ARE HAVING SIMILAR ISSUES AND A RECALL HAS NOT BEEN MADE. IT'S HARD TO DRIVE WHEN YOUR SEAT IS MOVING. IN ADDITION, SOMETIMES MY TRANSMISSION WILL NOT SHIFT. SEEMS TO BE AN ELECTRICAL PROBLEM. ONCE I TURN THE VEHICLE OFF AND RESTART IT, SEEMS TO RUN FINE. *TR

NHTSA ID

10593340

Incident

Apr 26, 2014

Mileage

104,000 mi

I WAS CLEANING BEHIND THE DRIVERS SIDE, MIDDLE ROW SEAT WITH A SHOP VAC. I WANTED TO CLEAN UNDER THE SEAT SO I PULLED THE HANDLE TO DISENGAGE THE SEAT FROM THE FLOOR. THE BACK OF THE CHAIR RELEASED FROM THE FLOOR AND TIPPED FORWARD. I HAD MY RIGHT HAND ON THE BACK OF THE CHAIR TO ASSIST IT AND WHEN THE CHAIR CAME FORWARD THE SEAR ADJUSTED ITSELF AND SLID DOWN TOWARDS THE FLOOR. SOMEHOW, WHEN THE CHAIR SLID FORWARD IT TRAPPED MY RING FINGER ON MY RIGHT HAND IN WHAT I WOULD CALL THE SEAT RAILS. IT BASICALLY SMASHED IT FLAT AGAINST THE BACK OF A BOLT SO TIGHT I COULD NOT FREE IT. THIS WAS SURPRISING PAINFUL!! BECAUSE OF THE AWKWARD POSITION I WAS NOW TRAPPED IN. I COULD NOT GET MY FINGER OUT ON MY OWN. I HAD TO YELL FOR MY KIDS TO GET MY PHONE SO I COULD CALL MY WIFE TO HELP ME FREE MY HAND. I ENDED UP WITH A SMALL CUT AND BRUISED FINGER.

NHTSA ID

10537942

Incident

Aug 17, 2013

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE KEYLESS ENTRY TRANSMITTER WAS FRACTURED. THE KEYLESS TRANSMITTER WAS USED TO LOCK AND UNLOCK THE VEHICLE AND THE CONTACT HAD TO KEEP THE VEHICLE UNLOCKED IN ORDER TO ENTER THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THE CONTACT THAT A NEW KEYLESS TRANSMITTER NEEDED TO BE PURCHASED AND PROGRAMMED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10444360

Incident

Jan 16, 2008

Mileage

100,000 mi

THE RIGHT REAR POWER SLIDING DOOR ON THE 2008 CHRYSLER TOWN & COUNTRY FAILS TO LATCH PROPERLY AND DOES NOT NOTIFY THE OPERATOR OF THE MALFUNCTION. THE DOOR WILL FAIL TO OPERATE IN THE CLOSING OPERATION WITH THE POWER SLIDING OPTION AND REQUIRES OPERATOR INTERVENTION TO MANUALLY CLOSE THE DOOR. IN MANY INSTANCES WHEN THE DOOR FAILS TO CLOSE PROPERLY, IIT IS IMPOSSIBLE TO MANUALLY CLOSE THE DOOR TO GET THE LATCH MECHANISM TO ENGAGE. THE FAILURE OF THE DOOR TO LATCH CONSTITUTES A SAFETY CONCERN. THE FACT THAT THERE IS NO WARNING INDICATOR TO NOTIFY THE OPERATOR THAT THE DOOR HAS NOT LATCHED POSES A SEVERE SAFETY RISK TO THE OCCUPANTS. THE ONLY NOTIFICATION THE OPERATOR RECEIVES DURING THIS MALFUNCTION IS INCREASED ROAD NOISE DUE TO POOR SEALING BETWEEN THE DOOR AND DOOR FRAME. OCCUPANTS COULD BE EJECTED FROM THE UNLATCHED DOOR. THE MANUFACTURERS REPRESENTATIVE HAS BEEN MADE AWARE OF THE CONCERN AND HAS FAILED TO PROPERLY ADDRESS THE CONCERN OR SHOWN ANY INTEREST IN RESOLVING THE ISSUE. OTHER OWNERS OF CHRYSLER TOWN & COUNTRY VEHICLES HAS STATED THAT THEY HAVE EXPERIENCED SIMILAR CONCERNS WITH THEIR POWER SLIDING REAR DOORS. *TR

NHTSA ID

10392671

Incident

Mar 9, 2011

Mileage

35,000 mi

2008 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES REGARDING COMPLAINT AGAINST CHRYSLER *TGW THE CONSUMER STATED THE KEY FOBS HAVE BEEN RENDERED INOPERABLE AS A RESULT OF THE SLIDING DOORS NOT WORKING PROPERLY. CHRYSLER INFORMED THE FAILURE WAS DUE TO ABUSE. HOWEVER, THE CONSUMER BELIEVED IT WAS DUE TO A DESIGN FLAW. *JB

NHTSA ID

10360889

Incident

Jan 1, 1901

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE SLIDING DOORS, AND THE REAR DOOR INTERMITTENTLY FAILED. WHEN THE CONTACT WOULD USE THE KEYLESS REMOTE TO SHUT THE DOORS, THEY WOULD ONLY CLOSE PARTIALLY AND SHE WOULD HAVE TO MANUALLY CLOSE THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE CASE WAS ESCALATED AND THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 13,000.

NHTSA ID

10336173

Incident

Jun 1, 2009

Mileage

13,000 mi

I AM CONTACTING YOU IN REFERENCE TO MY CHRYSLER TOWN & COUNTRY. WE BOUGHT THIS NEW OCT. 2008. WE HAVE THIS VAN IN ATLEAST SEVEN TIMES FOR THE SLIDING DOORS. THE PROBLEM IS WHEN YOU CLOSE THE DOORS WITH THE POWER SHUT THE DOOR STARTS TO CLOSE BUT WHEN IT GETS TO WHERE IT STARTS TO LATCH IT WILL CLICK TWO OR THREE TIMES AND RE-OPEN YOU THEN HAVE TO MANUALLY OPEN THE DOOR ALL THE WAY TO RESET THE DOOR AND AT TIMES YOU DO NOT KNOW IF THE DOOR HAS SHUT. MY WIFE ACTUALLY HAD ONE DOOR OPEN WHILE SHE WAS MOVING! WE CONTACTED CHRYSLER ON 3/26/2010 I WAS TOLD AT THIS TIME SINCE THE VEHICLE WAS ALREADY AT THE DEALER SHIP FOR THE PROBLEM AT HAND AND SINCE WE WERE SO CLOSE TO WARRANTY EXPIRING TO LEAVE IT THERE AND I WAS GIVEN A CASE # 19426494 AND TOLD A CASE MANAGER WOULD CALL EITHER THAT DAY OR FOR SURE THE NEXT DAY AND I NEVER HEARD BACK FROM THEM. I CONTACTED THE DEALER (SLEEPY HOLLOW CHRYSLER/DODGE) 1-877-899-4023 AND TOLD THIS OF THE SITUATION. I DID THEN RECEIVE A VOICE MESSAGE FROM WILLIAM WHOM IS THE CASE MANAGER WITH CHRYSLER ON 3/29/2010 I THEN CALLED BACK AND WAS TOLD HE WAS BUSY AND WOULD CALL BACK AND AGAIN NO CALL BACK. I CALLED BACK AGAIN ON 4/01/2010 AND AGAIN GOT NO CALL. I CALLED AGAIN ON 4/05/2010 AND SPOKE WITH A DON AND HE CONFIRMED THIS WAS AN ACTIVE CASE # AND WAS CONCERNED SINCE IT WAS SO OLD AND NOTHING HAD BEEN DONE WITH THIS, HE INDICATED HE WOULD FORWARD THE INFO TO WILLIAM AND HE WOULD CONTACT ME AND IT IS NOW THE SECOND DAY 4/06/2010 AND STILL NO CALL. THIS IS WHY I AM CONTACTING YOU! THIS IS A SAFETY ISSUE BUT SINCE THEY CAN NOT GET A CODE OR IT TO REPRODUCE WHEN THE DEALER HAS IT THEY DO NOT KNOW WHAT TO FIX HOWEVER ONE DEALER DID GET A CODE AND REPLACED A FAULTY LATCH BUT IT STILL MALFUNCTIONS. MY WIFE AFTER LEAVING THE DEALER SHIP COULD NOT OPEN THE DOOR AT ALL AND SHE DID FINALLY GET IT TO OPEN. THIS A ISSUE WE WOULD LIKE RESOLVED AND I FEEL I HAVE GIVEN CHRYSLER AMPLE TIME TO FIX THIS! WE WANTED TO TRY AND KEEP THIS BETWEEN US AND CHRYSLER. *TR

NHTSA ID

10324049

Incident

Oct 28, 2008

Mileage

3,000 mi

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE RIGHT PASSENGER SLIDING DOOR OPENED AND CLOSED RANDOMLY. THE DOOR LATCH HAS ALSO MALFUNCTIONED. A LOCAL MECHANIC RESET THE COMPUTER AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE PLANS TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER AND NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 39,300.

NHTSA ID

10298429

Incident

Nov 19, 2009

Mileage

37,000 mi

THE AUTOMATIC SLIDING DOOR OF MY 2008 TOWN AND COUNTRY CHRYSLER MINI VAN CLOSED ON THE FINGERS OF MY 4 YEAR OLD CHILD WHILE HE WAS SITTING, STRAPPED INTO HIS BOOSTER SEAT. I DID NOT REALIZE UNTIL I OPENED THE DRIVERS SIDE DOOR AND WAS THEN ABLE TO OPEN THE SLIDING DOOR TO RELEASE HIS FINGERS. *TR

NHTSA ID

10257588

Incident

Jan 15, 2009

DURING A RECENT FAMILY VACATION, WE LOADED OUR 2008 CHRYSLER TOWN AND COUNTRY FOR THE FIRST TIME WITH A LOT OF LUGGAGE. THE THIRD ROW HAS POWER FOLDING SEATS WITH THE WIDER SIDE HAVING A CAR SEAT AND THE SMALLER SIDE UNOCCUPIED. WHILE TRYING TO RETRIEVE ITEMS FROM THE REAR DURING A REST STOP, THE LUGGAGE SHIFTED AND ACTIVATED THE POWER FOLDING SEAT. THANKFULLY, THE SEAT MY CHILD WAS IN DIDN?T FOLD BECAUSE OF THE CAR SEAT. THE OTHER SEAT PROCEEDED TO FOLD AND CRUSH EVERYTHING ON IT. THREE MORE TIMES WE ACCIDENTALLY ENABLED THIS WHEN THE LUGGAGE SHIFTED AND THE CAR SEAT AND LUGGAGE HAD TO BE COMPLETELY REMOVED EACH TIME TO ALLOW THE SEATS TO GO BACK. THERE SHOULD BE A TRAP DOOR OVER THESE BUTTONS OR A LOCKOUT SWITCH TO PREVENT THIS FROM HAPPENING! NOT ONLY IS IT VERY DANGEROUS BUT ALSO VERY FRUSTRATING. WE HAVE TO ALWAYS MAKE SURE NOW THAT WE DON'T LOAD UP ANYTHING ON THE LEFT SIDE OF OUR VAN AND IT'S ONLY A MATTER OF TIME BEFORE A CHILD IS INJURED BY A SEAT ACCIDENTALLY BEING FOLDED. *TR

NHTSA ID

10254842

Incident

Dec 26, 2008

Mileage

3,000 mi

FOLLOWING A FRONT END DEER STRIKE ON THE HIGHWAY, OUR AUTO BODY SHOP COMPLETED THE REPAIRS TO THIS AUTO - A 2008 CHRYSLER TOWN AND COUNTRY. OUR CONCERN AFTER WE STRUCK THE DEER WAS THAT THE HOOD FLEW UP "BLINDING" US AS WE ATTEMPTED TO GET TO THE SIDE OF THE ROAD. I ORIGINALLY FELT THAT THE HOOD LOCK MUST HAVE FAILED. THE AUTO BODY SHOP SAID THAT THE ISSUE WAS THAT THE "UPPER TIE BAR" BROKE FREE. THIS IN TURN [IN WAYS THAT I DON'T COMPLETELY UNDERSTAND] TOOK THE HOOD LOCK WITH IT. THE RADIATOR SUPPORT ALSO WAS INVOLVED SOMEHOW IN THIS FAILURE. APPARENTLY, WHILE THE HOOD LOCK WAS METAL, SOME OF THESE OTHER PIECES ARE PLASTIC AND COULD NOT WITHSTAND THE FRONT END IMPACT WITHOUT FAILING. I BELIEVE THAT THIS IS TREMENDOUSLY DANGEROUS AND THAT THE MANUFACTURERS SHOULD BE AWARE THAT, WHILE THE AIRBAGS FUNCTIONED PROPERLY, WE COULD HAVE DIED BECAUSE OF THE LOSS OF VISION CAUSED BY THE HOOD. I NOTIFIED CHRYSLER BUT THEY SAID THAT SINCE THE VEHICLE HAS BEEN REPAIRED, THERE IS NOTHING THAT THEY WILL DO ABOUT THIS. *TR

NHTSA ID

10252185

Incident

May 25, 2008

Mileage

300 mi

KEYLESS REMOTE (PEANUT) WOULD NOT OPEN VEHICLE; NEEDED TO USE 'EMERGENCY KEY' TO ACCESS VEHICLE; WAS ABLE TO START VEHICLE WITH PEANUT KEY. CHANGED BATTERY, STILL DOES NOT FUNCTION PROPERLY. WITHIN ONE WEEK, SECOND KEYLESS REMOTE HAD SAME PROBLEM. DEALER REPAIRED ONE PEANUT AND ORDERED ONE NEW PEANUT. WITHIN 2 HOURS OF "REPAIR" REMOTE HAS SAME PROBLEM, AGAIN. RETURNED TO DEALERSHIP, GOT NEW REMOTE THAT HAD BEEN ORDERED, AND ANOTHER NEW REMOTE WAS ORDERED. AT THIS TIME WE ARE WAITING FOR SECOND NEW REMOTE. SERVICE MANAGER HAS TREATED US VERY WELL AND COMPENSATED US, AT LEAST PARTIALLY, FOR WELL OVER 500 MILES OF TRIPS TO/FROM DEALERSHIP. *TR

NHTSA ID

10248406

Incident

Oct 10, 2008

Mileage

16,785 mi