ElectricalEngineExterior lighting
Filed Jan 3, 2023
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through radio speakers, then everything shuts off, both electrical and mechanically. When that happens I lose power steering and cannot get my hazards or brake lights to work. One time I could barely press the brake pedal, or steer and it was at night which means the vehicle was completely dark with no kinds of lights at an intersection with my 2 children and myself inside. So very scary! It gives me the worst anxiety to drive it and I'm too scared to sell it as I feel I would be knowingly selling a very unsafe vehicle. Occasionally the sliding side doors do not operate properly. First time the other night while the van was parked I hit the automatic shut button for the sliding door and lost all power to the vehicle and then it popped back in and operated fine. I have had multiple mechanics look at it and nobody can figure it out. Bought the van used in March or April of 2020 and had issues starting just 2 weeks after purchase. The van is now at around 108000 miles. I am out of money, a vehicle and options. Please help from a very scared and desperate mother who otherwise loves her minivan!
- NHTSA ID
- 11500048
- Incident
- May 1, 2020
ElectricalExterior lighting
Filed Sep 19, 2020
LOW BEAMS DRIVER'S SIDE WON'T WORK. REPAIR MECHANIC SAYS IT IS A FAULTY TIPM MODULE SHORTING OUT AND NEEDING TOTAL REPLACEMENT. NOTICED SIGNIFICANT NUMBER OF OWNERS WITH THE SAME PROBLEM. REPAIRS COSTING CLOSE TO $1000.OO. WHERE IS THE GOVERNMENT RECALL?
- NHTSA ID
- 11359953
- Incident
- Sep 12, 2020
- Mileage
- 135,000 mi
Exterior lighting
Filed Jan 17, 2020
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT CALLED THE DEALER SAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801 (443) 210-4835) WHO STATED THAT THERE WERE NO RECALLS CONCERNING THE HEADLIGHTS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11300085
- Incident
- Jul 1, 2019
- Mileage
- 120,000 mi
Exterior lighting
Filed Sep 19, 2019
HEAD LIGHTS STARTED FLICKERING THEN WENT DARK. THIS HAPPENED WHILE DRIVING DOWN THE INTERSTATE. AFTER THE VEHICLE WAS OFF FOR ABOUT 5 MINUTES, BOTH HEAD LIGHTS STARTED WORKING AGAIN. HOWEVER, BOTH HEADLIGHTS FLICKERED AND AGAIN STOPPED WORKING WHILE I WAS AGAIN DRIVING DOWN THE HIGHWAY. THE VEHICLE WAS IN MOTION AND I WAS DRIVING ON THE HIGHWAY. MANY REPORTS ON FCA FAULTY TIPM
- NHTSA ID
- 11256748
- Incident
- Sep 18, 2019
- Mileage
- 200,210 mi
ElectricalExterior lightingVisibility
Filed Aug 17, 2019
THE WIPERS KICK ON WHEN WHEN THERE NOT TURNED ON THEY SQUIRT WINDSHIELD WIPERS FLUID TOO
- NHTSA ID
- 11244563
- Incident
- Aug 16, 2019
- Mileage
- 133,000 mi
ElectricalEngineExterior lighting
Filed Aug 1, 2019
WHEN DRIVING DOWN THE ROAD, ALL OF THE LIGHTS ON THE DASHBOARD START TO FLASH ON AND OFF, THE CAR GOES INTO A LIMP MODE, THE HEADLIGHTS GO OFF, AND EVENTUALLY THE CAR GOES DEAD WHILE DRIVING DOWN THE ROAD. IT HAPPENED MULTIPLE TIMES RECENTLY WHILE ON THE INTERSTATE DURING HEAVY TRAFFIC.
- NHTSA ID
- 11241199
- Incident
- Jul 25, 2019
- Mileage
- 164,000 mi
ElectricalExterior lighting
Filed Jul 28, 2019
SHORTLY AFTER THE CAR IS STARTED THE HEADLIGHTS WILL FLICKER ON AND OFF FOR A LITTLE BIT AND THEN GO OUT COMPLETELY. REPLACED HEADLIGHTS DID NOT HELP. REPLACED HEADLIGHTS FUSE AND RELAY FUSE DID NOT HELP. WILL NEED TO REPLACE THE WHOLE TIPM MODULE. THIS MIGHT FIX THE PROBLEM.
- NHTSA ID
- 11240180
- Incident
- Jun 3, 2019
- Mileage
- 151,000 mi
ElectricalExterior lighting
Filed May 22, 2019
THE HORN WAS HONKING, WINDSHIELD WIPERS AND WIPER FLUID GOING OFF, REAR WIPERS, FLASHERS GOING AND IGNITION STALLING WHILE DRIVING,
- NHTSA ID
- 11209371
- Incident
- May 22, 2019
- Mileage
- 128,903 mi
Driver assistanceEngineExterior lighting
Filed Apr 2, 2019
WHILE DRIVING THE VAN THE WINDSHIELD WIPERS CAME ON, INSTRUMENT PANEL LIGHTS BEGAN TO FLASH, DOORS LOCKED AND UNLOCKED AND THE ENGINE LOST POWER. THE ALARM SYSTEM WENT OFF AND COULD NOT BE TURNED OFF. THIS HAS HAPPENED SEVERAL TIMES WHEN DRIVING AND ALL THE POWER IS LOST TO THE POWER STEERING, ENGINE AND LIGHTS. IT IS A VERY DANGEROUS SITUATION AS IT CAN HAPPEN ON THE FREEWAY AS WELL AS ON A CITY STREET. WE HAVE BEEN STRANDED SO MANY TIMES AND HAVE FEARS TO DRIVE THIS VAN ANYWHERE! WE WERE STRANDED IN SEATTLE ON A CITY STREET AND HAD TO WAIT TWO HOURS FOR A TOW TRUCK TO TOW IT TO THE NEAREST DEALER THERE. WHEN IT ARRIVED AT THE DEALER IT WAS LATE AFTERNOON AND THE MECHANIC AGREED THAT THE SYSTEMS WERE NOT 'COMMUNICATING' WITH EACH OTHER BUT HE WOULD CHECK IT OUT IN THE MORNING...BY THE MORNING, THE VAN WAS NOT DOING IT'S CRAZINESS AND THE MECHANIC SAID HE COULD FIND NOTHING WRONG WITH IT! WE HAVE HAD THE LOCAL DEALER CHECK IT OUT AND THEY CANNOT SEEM TO FIND THE PROBLEM, BUT OBVIOUSLY THERE IS A PROBLEM. WHY CAN'T CHRYSLER FIGURE THIS OUT? IT IS DANGEROUS AND SCARY AND OUR BELOVED VAN IS NO LONGER RELIABLE TRANSPORTATION FOR OUR FAMILY. NHTSA....THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PROBLEM...IT NEEDS TO BE ADDRESSED AND, YES, IT IS A SAFETY ISSUE, BIG TIME! WE NEED YOUR HELP TO GET CHRYSLER TO FIGURE OUT WHAT IS GOING ON WITH THESE VANS. IT IS AS IF THEY ARE 'POSSESSED BY THE DEVIL' HELP US PLEASE! WHAT ELSE CAN WE DO?
- NHTSA ID
- 11193345
- Incident
- Apr 1, 2019
- Mileage
- 140,000 mi
ElectricalExterior lightingVisibility
Filed Jul 3, 2018
MY WIFE WAS DRIVING ON TWO DIFFERENT OCCASIONS AND THE VAN STALLED, COMPLETELY POWERED OFF. ALL ELECTRICAL SYSTEMS SUDDENLY STARTED ACTING IN VERY ABNORMAL WAYS. THE WIPERS TURNED ON AS WELL AS SPRAYED. THE HORN STARTED GOING OFF, THE LOCKS ON THE DOORS GUT STUCK. ALL WARNING LIGHTS ON THE DASHBOARD TURNED ON. THE AC QUIT WORKING. THE BIGGEST PROBLEM IS THE TWO OCCASIONS THE VAN JUST QUIT WORKING GOING 40 TO 60MPH AND THE BRAKES AND POWER STEERING NOT RESPONDING. THIS I THINK IS MAJOR SAFETY ISSUES BECAUSE MY TWO LITTLE KIDS WERE WITH HER IN THE VAN.
- NHTSA ID
- 11105277
- Incident
- Jul 3, 2018
- Mileage
- 130,000 mi
Driver assistanceElectricalExterior lighting
Filed Jul 2, 2018
ON 6/25, WHILE DRIVING DOWN THE HIGHWAY I EXPERIENCED SOME TYPE OF A POWER SURGE. THE CAR STARTED BUCKING, THE A/C WENT OFF THE HORN STARTED GOING OFF, THE WIPERS STARTED GOING OFF, THE ENGINE STARTED REVVING. I WAS ABLE TO GET OFF THE PARKWAY AND PULL INTO A PARKING LOT. THE THINGS KEPT ON HAPPENING UNTIL I TURNED THE VEHICLE OFF. I TRIED TO RESTART THE VEHICLE, BUT IT SEEMED LIKE THE VEHICLE WAS DEAD. NOTHING WORKED. I HAD TO HAVE THE VEHICLE TOWED TO MY HOUSE. ON 6/27 I TRIED TO START THE VEHICLE AND IT SRARTED RIGHT UP. I TURNED IT OFF AND TRIED TO RESTART IT, BUT AGAIN EVERYTHING WAS DEAD. ON 6/30 WITHOUT DOING ANYTHING THE LIGHTS IN THE VEHICLE STARTED FLASHING, THE REAR WINDSHIELD WASHER STARTED SQUIRTED WASHER FLUID UNTIL IT WAS EMPTY, BUT THE WASHER MOTOR KEPT ON OPERATING. THIS LASTED FOR ABOUT 20 MINUTES UNTIL IT FINALLY STOPPED. I ATTEMPTD TO START THE VEHICLE, BUT ONCE AGAIN EVERYTHING WAS DEAD. I WAS ACTUALLY AFRAID WHILE I WAS DRIVING THE VEHICLE, BECAUSE OF ALL THE SAFETY IMPLICATIONS. WHEN IS A SAFETY RECALL GOING TO BE ISSUED? THESE PROBLEMS COULD HAVE DEADLY RESULTS.
- NHTSA ID
- 11105085
- Incident
- Jun 25, 2018
- Mileage
- 86,400 mi
Exterior lighting
Filed Nov 18, 2017
I CAN NOT SHUT HEAD LIGHTS OFF WHEN THE CAR IS OFF AND ALSO HEADLIGHT FLICKER WHILE DRIVING AND SHUT OFF 2 TIMES IN PAST MONTH WHILE DRIVING ON THE HIGHWAY LIGHTS COMPLETLY SHUT OFF NO REAR OR FRONT LIGHTS PULLED OVER AND CHECKED ALL FUSES WHILE DOING THIS LIGHTS JUST CAME ON GOT HOME COULDNT SHUT THEM OFF HAD TO DISCONNECT THE BATTERY 3 WEEKS OF DOING THIS LIGHTS FINALLY SHUIT OFF ON THERE OWN AND YESTERDAT PROBLEM STARTED ALL OVER AGAIN SOMEBODY TOLD ME UNPLUG THE HEADLIGHT SWITHCH WICH I DID AND THE LIGHTS ARE STILL ON
- NHTSA ID
- 11047197
- Incident
- Oct 8, 2017
- Mileage
- 190,500 mi
Body & structureExterior lightingVisibility
Filed Nov 10, 2017
THE GLASS ON THE VAN STEAMS UP TO EASILY DURING COOLER WEATHER WHEN NO HEAT IS TURNED ON OR VENT. THE BODY OF THE VAN COLLECTS WATER IN THE DOORS HOUSING THE GLASS IN THE SLIDING DOORS ON BOTH PASSENGER AND DRIVER'S SIDE. NO REPAIRS HAVE BEEN MADE TO BODY AND A RECENT VISIT TO A BREAK SHOP EVEN REPLACEMENT BREAKS THE VAN STILL MAKES SQUEAKS AT TIMES. A RECENT BUMPER ACCIDENT I SHARED WITH A BODY DETAILER SAID THE BACK BUMPER SEEMS OFF AND NEEDS REPAIR, I HAVE DONE NO REPAIRS ON THE BODY AND THE VAN IS IN THE ORIGINAL CONDITION FROM OWNERS THAT TRANSFERRED IT TO ME. I ALSO FEEL THE LIGHTING FOR AFTER LEAVING THE VAN TRUNK LIGHT STAYS ON ANYTIME A DOOR IS NOT OPEN AND HAVE NOTICED THE LIGHTS IN THE FRONT OF THE VAN TAKE A WHILE TO GO OFF AFTER LOCKING AND TURNING OFF VEICHLE *JS
- NHTSA ID
- 11045146
- Incident
- May 1, 2016
- Mileage
- 150,000 mi
Driver assistanceElectricalExterior lighting
Filed Jun 18, 2017
WINDSHIELD WIPERS, HORN, WASHER FLUID, AND LIGHTS INSIDE AND OUTSIDE OF VEHICLE RANDOMLY GO OFF AND WONT STOP UNLESS THE BATTERY IS DISCONNECTED.THIS WILL ALSO CAUSE THE CAR TO START ON ITS OWN AND WONT TURN OFF IF ALREADY RUNNING. TOOK TO A MECHANIC AND THEY SAID IT WAS THE CLOCK SPRING BUT IT ONLY LASTED FOR A COUPLE OF MONTHS AND IS NOW DOING THE SAME THING. CHECK ENGINE LIGHT CAME ON AND IS SHOWING AGAIN A PROBLEM WITH THE ECM. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF OTHER PEOPLE REPORTING THE SAME PROBLEM WITH NO EXPLANATION FROM CHRYSLER AND NO RECALL ISSUED.
- NHTSA ID
- 10995761
- Incident
- Jun 1, 2016
- Mileage
- 108,000 mi
ElectricalExterior lighting
Filed Apr 21, 2017
TAKATA RECALL IM NOT SURE IF IT HAS TO DO WITH OTHER SERVICE RECALLS THAT WERE PERFORMED EARLIER OR WHAT. EVERY SINCE I HAD THE RECALLS FIXED IVE HAD TROUBLE WITH MY LIGHTS FLASHING, LIGHTS ON DASH FLASH ON AND OFF, CANT ROLL UP OR DOWN WINDOWS, AIR OR HEAT DOESNT WORK WHEN THIS HAPPENS, ITS LIKE IT JUST GOES CRAZY. IT DOES IT MORE DRIVING, BUT DOES IT SITTING STILL AS WELL. NOT SURE OF AN EXACT DATE WHEN ALL THIS STARTED BUT IT JUST CONTINUES TO GET WORSE AND I HAD TO STOP DRIVING IT. NOT SURE IF ITS ELECTRICAL, COMPUTER, OR WHAT. I DO HAVE VIDEO OF IT...
- NHTSA ID
- 10979791
- Incident
- Jan 1, 2013
- Mileage
- 140,000 mi
ElectricalExterior lighting
Filed Feb 18, 2017
PASSENGER SIDE HEADLAMP FAILURE. TAKEN TO DEALER TWICE AND REPLACED BY OWNER TWICE. LAMP WORKS FOR 1-2 WEEKS REQUIRING NEW BULB INSTALLATION. REPLACED BULB 5TH TIME ON 2-18-2017 AND DOES NOT WORK ALL.
- NHTSA ID
- 10955453
- Incident
- Feb 18, 2017
- Mileage
- 85,000 mi
Exterior lighting
Filed Nov 11, 2016
THE HEADLIGHTS AND TAIL LIGHTS FLICKER AND THEN TURN OFF THEY WILL DO THIS WHILE PARKED OR DRIVING SCARY WHEN ITS DARK
- NHTSA ID
- 10925501
- Incident
- Aug 18, 2016
- Mileage
- 139,000 mi
ElectricalExterior lightingVisibility
Filed Nov 4, 2016
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER GAUGES SUDDENLY FLASHED OFF AND ON, THE HEADLIGHTS TURNED OFF AND ON, AND THE WINDSHIELD WIPERS ERRONEOUSLY ACTIVATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
- NHTSA ID
- 10924200
- Incident
- Oct 1, 2016
- Mileage
- 120,000 mi
ElectricalExterior lighting
Filed Oct 28, 2016
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE EXTERIOR LIGHTING AND HORN FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE LIGHT SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IT WAS LATER DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
- NHTSA ID
- 10919876
- Incident
- Oct 24, 2016
- Mileage
- 170,000 mi
ElectricalExterior lighting
Filed Oct 13, 2016
MY HEADLIGHTS GO OFF AND ON. EACH MORNING THE FLASH ON AND OFF ABOUT 3 TIMES AND THEN GO OFF. I REPLACED THE SWITCH ON THE DASH AND THE SWITCH ON THE STEERING WHEEL COLUMN THAT IS THE DIMMER SWITCH FOR LIGHTS AND WIPERS SWITCH. I REPLACED EACH SUGGESTED THING EXCEPT THE TIPM WHICH IS ESTIMATED OVER $800.
- NHTSA ID
- 10916000
- Incident
- Oct 13, 2016
- Mileage
- 200,000 mi
ElectricalExterior lighting
Filed Jul 13, 2016
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE TURN SIGNALS FAILED AND THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO RELEASE THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10884629
- Incident
- Jul 31, 2015
- Mileage
- 100,000 mi
ElectricalExterior lightingVisibility
Filed Jan 4, 2016
I TOOK MY CAR IN FOR A RECALL ON AN IGNITION WIN MODULE RECALL. THE CAR WAS GIVEN BACK TO ME WITH SEVERAL ELECTRICAL ISSUES AND IS NOW VERY UNSAFE TO DRIVE. DEALER REPLACED THE PART 4X NOW SAYS ITS MY ISSUE!! MY CAR WAS WORKING PROPERLY WHEN IT WAS GIVEN TO THE DEALER AND WAS NOT RETURNED TO ME IN THE SAME CONDITION. THE DEALER EXPERIENCED AND WITNESSED THIS ISSUE AND SAYS THEY CANT FIND ANYTHING WRONG WITH IT. THE ONLY WAY THEY WILL HELP ME IS IF I PAY. MY CAR WILL RANDOMLY LIGHT UP THE DASH LIKE I JUST TURNED IT ON, WIPERS GO ON BY THEMSELVES, I HAVE NO DIALS ON THE DASH THEY ALL BOTTOM OUT TO ZERO SO I HAVE NO IDEA HOW FAST IM GOING, MY TURN SIGNALS AND HEAD LIGHTS GO ON AND OFF, EVEN IN THE DARK! MY CAR DOESNT REGISTER IN PARK SO MY DOORS WONT OPEN. AFTER I TAKE THE KEY OUT IT WILL LIGHT UP AS IF KEY IS IN IT AND ITS NOT. NOT SAFE FOR DRIVING BUT I HAVE NO OTHER OPTIONS AT THIS POINT! ATTACHED IS A LINK TO SHOW A VIDEO OF JUST A SMALL BIT OF THE ISSUES WITH MY VAN SINCE PART REPLACEMENT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=K7DWD8INLFI
- NHTSA ID
- 10817493
- Incident
- Jul 29, 2015
- Mileage
- 107,000 mi
Exterior lighting
Filed Sep 1, 2015
AT FIRST, PASSENGER HID LOW BEAM HEADLIGHT WAS NOT WORKING. SWAPPED OUT LIGHT AND MODULE, STILL DIDN'T WORK. SWITCHED WITH WORKING DRIVER HEADLIGHT ASSEMBLY, DID NOT WORK. TOOK INTO DEALER AND RECEIVED A QUOTE OF OVER $1100 TO REPLACE TIPM. THOUGHT IT WAS A RIDICULOUS COST TO FIX A HEADLIGHT. REMOVED CONNECTOR AND PUT BACK ON THE TIPM AND HEADLIGHTS WORKED FINE FOR SEVERAL DAYS. DRIVING THE VEHICLE SHORTLY AFTER, BOTH HEADLIGHTS JUST SHUT OFF WHILE DRIVING ON AN UNLIGHT ROAD. QUICKLY TURN FOG LAMPS ON TO SEE THE ROAD. TRIED REMOVING AND REINSTALLING CONNECTOR SEVERAL TIMES WITH ALWAYS SAME RESULT, BOTH HEADLIGHTS WORK A COUPLE OF TIMES, THEN BOTH EITHER DON'T COME ON OR SHUT OFF AFTER ON. RUNNING LIGHTS SOMETIMES TURN OFF AS WELL. DRIVE THE VEHICLE ONLY IN DAY TIME NOW.
- NHTSA ID
- 10760735
- Incident
- May 2, 2015
- Mileage
- 41,500 mi
ElectricalExterior lightingOther / unspecified
Filed Aug 10, 2015
WHILE DRIVING I HAD ALL COMPUTER SCREENS SHUT DOWN ON ME, MEANING GOING BLANK. MY RADIO TURNED OFF , THE DVD PLAYER SHUT OFF, AS WELL AS MY DRIVER PANEL LIGHTS. THIS IS THE FIRST TIME IT HAS SHUT OFF ON ME, USUALLY WHEN I TURN ON THE VAN EITHER THOSE FUNCTIONS WORK OR THEY DON'T WORK. I ALSO HAVE ISSUES WITH THE TPS, ABS, LIGHTS FLASHING AT ME INCLUDING THE ENGINE LIGHT. IT RANDOMALLY WILL COME ON AND RANDOMALLY GO OFF. CHYSLER TOLD ME FOR $3,000-$4,000 I CAN HAVE THE VAN REWIRED AND HAVE NO VAN FOR ABOUT A MONTH. I CAN NOT AND WILL NOT AFFORD THIS. I HAVE SUMMITED OTHER COMPLAINTS ABOUT THIS VAN INCLUDING THE MODULE RECALL. I DON'T KNOW WHAT TO DO THIS VAN IS A SAFETY HAZARD AND A MONEY PIT.
- NHTSA ID
- 10747525
- Incident
- Jul 1, 2014
- Mileage
- 100,115 mi
ElectricalExterior lightingVisibility
Filed Jul 30, 2015
MY WIFE WENT TO THE CAR TO UNLOCK IT THE HORN BEGAN BLARING, LOCKS GOING UP AND DOWN, LIGHTS FLASHING, WIPER FLUID SPRAYING EVERYWHERE, AND THE CAR ACTUALLY STARTED UP W/O THE KEY IN THE IGNITION AND WE DO NOT HAVE A REMOTE STARTER ON THE VEHICLE. I ARRIVED AND REMOVED THE BATTERY CABLE AND IT ALL STOPPED. AFTER A FEW MINUTES I REPLACED THE CABLE AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. I WAS DRIVING IT HOME AT APPROXIMATELY 65 MPH AND THE VEHICLE SUDDENLY STARTED DOING THE SAME THING BUT THE CAR CUT OFF AND I LOST ALL STEERING AND BRAKING ABILITY BUT WAS ABLE TO COAST TO THE SIDE PARKWAY I WAS ON. I REMOVED THE CABLE AND REPLACED IT AND DROVE HOME WITHOUT INCIDENT TOOK THE KEY OUT BUT THE VAN WOULD NOT SHUT OFF. ONE NIGHT OF THE ISSUE WE WERE AWAKENED BY THE VEHICLES HORN AND WHEN I WENT OUTSIDE IT WAS DOING THE SAME THING AND THE CAR WAS RUNNING IN THE DRIVEWAY. SHE REFUSES TO DRIVE IT AND NOW WE ARE STUCK WITH A USELESS VEHICLE SITTING IN THE DRIVEWAY.. FED UP WITH THIS SITUATION THERE NEEDS TO BE SOMEONE HELD ACCOUNTABLE, DEALERSHIP WAS NO HELP AT ALL!! " THEY SAY THE DON'T KNOW WHAT THE PROBLEM IS HOW CAN THAT BE !?????? SEEING THAT THERE ARE THOUSANDS OF VAN OWNERS LIKE ME WITH THE SAME PROBLEM!!!!!
- NHTSA ID
- 10744845
- Incident
- Aug 5, 2014
- Mileage
- 60,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.