RoadVitals

2016 Chrysler Town And Country Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
106
Latest Mar 19, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 521 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2016 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 106 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 106, in the owner's own words

Driver assistanceElectricalPowertrain (other)
Filed Mar 19, 2025

1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was replaced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappears

NHTSA ID
11649248
Incident
Feb 27, 2025
Driver assistanceElectrical
Filed Mar 4, 2025

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

NHTSA ID
11646388
Incident
Aug 1, 2024
Electrical
Filed Mar 4, 2025

The drivers side passenger door sealed shut and won’t open. Can’t open with the button or manually, it was completely stuck shut Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily

NHTSA ID
11646387
Incident
Jul 1, 2023
Body & structureElectrical
Filed Jan 21, 2025

I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well within the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them. I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin. These are their ways to avoid servicing these cars under the Service Bulletin. I have proof the car is within the mileage limit and at this time it still is. I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler. There are many places online were people with the same problem were denied the repair even though they did qualify. Thanks

NHTSA ID
11637278
Incident
Jan 3, 2025
Electrical
Filed Jan 9, 2025

Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.

NHTSA ID
11635101
Incident
Dec 22, 2024
ElectricalEngine
Filed Oct 15, 2024

while i was driving the van started acting like i was driving a stick shift car. stalling out . Now the car jumps and wants to turn off when I'm reversing or trying to drive. It feels like i am driving a stich shift car and cant get out of first gear.

NHTSA ID
11619949
Incident
Aug 23, 2024
Electrical
Filed Sep 15, 2024

Righ passenger side door making a buzzing sound when locking/unlocking sliding door. Door will not open. Just bought car yesterday, 9/14/24

NHTSA ID
11614707
Incident
Sep 15, 2024
Electrical
Filed Sep 14, 2024

The van cut off while driving twice in one day. Took van to have battery, starter and alternator checked and all was find.

NHTSA ID
11614603
Incident
Sep 14, 2024
ElectricalEnginePowertrain (other)
Filed Jun 7, 2024

Spark plugs and motor/transmission mount fixed but car started shutting off when I would come to a stop. Took it back to dealership and they stated the TCC failed and was replaced, started messing up again a week later. Wouldn’t start , I had the battery and alternator checked and both are good. It is currently back in the shop.

NHTSA ID
11593076
Incident
Jun 6, 2024
Electrical
Filed May 1, 2024

My rear passenger sliding door doesn't lock. My rear driver sliding door won't open. This is a safety problem if I was ever in a wreck and couldn't get my Grandaughter out the door due to her being in a car seat. This is a serious safety issue. If the car caught fire you would put someone in grave danger if they were in the back seats and the door wouldn't open. This is a huge problem with these vehicles and I don't think we should have to pay for it, Chrysler should.

NHTSA ID
11586339
Incident
Apr 11, 2024
Electrical
Filed Jun 14, 2023

Sliding door on driver side will not open manually or automatically whether inside or outside vehicle.

NHTSA ID
11527116
Incident
Jun 5, 2023
Electrical
Filed Apr 20, 2023

Actuator for driver side sliding door lock making loud noise when operating which will lead to failure

NHTSA ID
11518023
Incident
Apr 20, 2023
Electrical
Filed Apr 16, 2023

With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually. This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?

NHTSA ID
11517310
Incident
Apr 15, 2023
ElectricalEnginePowertrain (other)
Filed Mar 26, 2023

Without warning Ignition Turned off WHILE driving and in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning lights no check engine lamp just sudden failure and shutoff of the vehicle

NHTSA ID
11513882
Incident
Mar 26, 2023
Electrical
Filed Mar 9, 2023

The driver side rear sliding door started making a loud buzzing noise when the doors lock. Then the door stopped locking at all. This is a safety hazard because my kids could open the door while the vehicle was moving. I read about this happening with other 2016 T&C vans also. There were no warning lights or anything to indicate what was happening. Just the loud noise.

NHTSA ID
11510957
Incident
Mar 8, 2023
Electrical
Filed Mar 6, 2023

I have had this vehicle for 2 years. I have replaced the fly wheel 3 time. It has caused many issues under he hood.

NHTSA ID
11510407
Incident
Jul 21, 2022
ElectricalEngineSteering
Filed Feb 28, 2023

Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key. First time it happened driving on the road. newer vehicle battery and batteries in the key fob. Help. is there a recall on this van?

NHTSA ID
11509448
Incident
Feb 27, 2023
Electrical
Filed Feb 19, 2023

The sliding doors, both driver and passenger side, locks broke. They make a loud honking noise when unlocking vehicle. After doing some research, it looks like this is a very common problem in the 2016 minivan.

NHTSA ID
11508039
Incident
Jan 11, 2023
ElectricalEnginePowertrain (other)
Filed Dec 1, 2022

During idle, or driving under various conditions, vehicle will randomly "shut down". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power. Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark. There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week. Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.

NHTSA ID
11495633
Incident
Dec 1, 2022
Electrical
Filed Aug 9, 2022

The rear passenger door no longer operates. Have been told it is a door actuator problem. How can a car manufacturer in 2016 not make a functioning part that would kill my children if the vehicle were to become submerged in water/catch on fire/ or need immediate evacuation. Chrysler should be ashamed they have not recalled and fixed this defective part that they have known since 2008 was a problem. Other than non functioning brakes and seat belts..... what could be more important than evacuation during an emwrgency??emergency???

NHTSA ID
11478365
Incident
Jul 1, 2022
Electrical
Filed Aug 4, 2022

Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.

NHTSA ID
11477505
Incident
Jul 18, 2022
Electrical
Filed Jun 13, 2022

The contact owns a 2016 Chrysler Town and Country. The contact stated that the vehicle occasionally lost motive power without warning. The contact stated that the failure occurred occasionally while driving or while idling. The contact stated that the vehicle would restart after waiting for several minutes. The vehicle was taken to the dealer where no failure was diagnosed however, the dealer advised the contact to replace the battery. The contact stated that the battery was replaced; however, the failure recurred. The manufacturer was made aware of the failure but no assistance was offered as the vehicle was not included in a recall. The failure mileage was unknown.

NHTSA ID
11469007
Incident
Oct 21, 2021
ElectricalEnginePowertrain (other)
Filed Apr 23, 2022

WELL THE PASSENGER SLIDING DOOR HASN'T LOCKED SINCE I CAN'T REMEMBER, BUT THAT ISN'T MY MAIN COMPLAINT, M Y TRANSMISSION WENT OUT ALONG WITH POSSIBLE FUEL PUMP ISSUES ETC. THIS HAPPENED WHILE ENROUTE TO MEET MY DAD AND BROTHERS FOR LUNCH ON A SATURDAY AFTERNOON, I HAD MY 3 CHILDREN WITH ME ASWELL..... IT WAS A LITTLE SCARY AND I WAS ABLE TO PULL OFF THEBUSY HIGHWAY AND INTO A CHURCH PARKING LOT. WHERE THE VAN SAT UNTIL MONDAY AND WA TAKEN TO MY DADS VIA TOWE. THE INCIDENT HAPPENED ON APRIL 9TH 2022. I HD IT CHECKED OUT PRIOR BY A PLACE CALLED DEMARC AUTO IN CALDWELL IDAHO,( WHERE IT SAT FOR A WEEK) DUE TO AN ENGINE LIGHT BEING ON FOR A WHILE, MY DAD CHECKED PREVIOUSLY WITH A FUSE READER DEVISE AND IT SHOWED A THERMOSTAT ISSUE WHICH IS WHY THE ENGINE LIGHTWAS ON. BUT I HADMY DAD TAKE IT IN TO HAVE IT CHECKED OUT, THERE THEY NOTICED THAT THE THERMOSTAT DID NEED REPLACED AND STATED THAT IT DID SEEM LIKE THERE MIGHT BE AN ISSUE WITH THE TRANSMISSION BUT SAID IT DROVE OK AFTER THEY FIXED THE THERMOSTAT AND SAID THEY DON'T DO TRANMISSIONS, MY DAD DROVE IT FINE HOME AND THEN THE NEXT DAY I DROVE IT TO LUNCH AND THAT IS WHEN IT GOT SCARY AND WE HAD TO PULL OVER TO THE CHURCH.

NHTSA ID
11461889
Incident
Apr 9, 2022
Electrical
Filed Apr 12, 2022

On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).

NHTSA ID
11460515
Incident
Apr 12, 2022
AirbagsElectrical
Filed Mar 27, 2022

AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.

NHTSA ID
11458497
Incident
Mar 25, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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