RoadVitals

2023 Coachmen Prism

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 8, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Coachmen Prism. 5 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Mar 8, 2024
50 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Prism PRC24MB motorhomes. The Federal Information label may indicate the incorrect number of seat belts installed, resulting in an incorrect cargo carrying capacity.
The risk: Incorrect cargo carrying capacity information may result in an overloaded vehicle, increasing the risk of a crash.
The remedy: Forest River will mail new labels, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Forest River Customer Service at 1-574-825-8487. Forest River's number for this recall is 215-1747.
Forest River, Inc.Manufacturer number 215-1747View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE

Jan 26, 2024
213 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2023-2024 Prism Class C motorhomes. The furnace may overheat and cause a crack in the burn chamber, which can allow carbon monoxide to enter the cabin.
The risk: Carbon monoxide inside the passenger cabin increases the risk of injury or death.
The remedy: Dealers will install the correct cold air return, grill, and heating ducts as necessary, free of charge. Owner notification letters were mailed February 14, 2024. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River's number for this recall is 215-1730.
Forest River, Inc.Manufacturer number 215-1730View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE

Jan 26, 2024
111 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Prism Class C motorhomes. The furnace may overheat and cause a crack in the burn chamber, which can allow carbon monoxide to enter the cabin.
The risk: Carbon monoxide inside the passenger cabin increases the risk of injury or death.
The remedy: Dealers will install the correct cold air return grill as necessary, free of charge. Owner notification letters were mailed February 15, 2024. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River's number for this recall is 215-1733.
Forest River, Inc.Manufacturer number 215-1733View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511950

This is a product service bulletin from Global Link concerning counterfeit keys for entry doors being sold on certain websites. Forest River is reporting as we are sharing with the dealer body.

2151781

ELECTRICAL SYSTEM

According to the FireFly TSB: "The furnace status staying present after the air conditioner compression had activated. This is isolated to the FireFly G12 Board. Of which, due to the insufficient network termination on the RV-C. It was further deduced that if the RV-C network lacks two terminating resistors, the system will not operate as intended."

511680

ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:REFRIGERATOR

According to a Furrion TSB "TB-220919": Irregular cooling performance has been reported on the identified refrigerators. The refrigerator compressor has been found to stop working and requires a “hard reset” by disconnecting power to reset cooling operation. On occasion, disconnecting power does not reset operation and the refrigerator requires service replacement of the control boards. This TSB may not be applicable for some vehicles.

2151625

ELECTRICAL SYSTEM

In certain circumstances, the dash warning lamp and/or the "fast flash" may turn on.

511609

AIR BAGS; ELECTRICAL SYSTEM

According to the notice received from Daimler Vans USA, LLC (23V101): “Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.”

511570

PARKING BRAKE; SERVICE BRAKES, HYDRAULIC

According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Prism by model year
YearComplaintsRecallsInvestigationsIssue Index
2024040
2023Viewing050
2022020
2021040
2020230
2019110
2018220
2017110
2016010
2015330
2014240
2013040
2012240
2011030
2010140
2009050
2008010
2007010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.