RoadVitals

2012 Coachmen Prism

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 23, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Coachmen Prism, most frequently naming the other / unspecified category. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V756000

EQUIPMENT

Nov 22, 2017
365,885 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Forest River, Inc.Manufacturer number 51-0544View on NHTSA.gov
16V267000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

May 3, 2016
77 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2007-2014 Solera, and Coachmen Prism vehicles, built on Mercedes-Benz and Freightliner Sprinter chassis. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy: Forest River will notify owners, and either Mercedes-Benz or Freightliner dealers will replace the driver frontal air bag inflator, free of charge. Parts are not currently available. Interim notices were sent on June 23, 2016. A second notice will be sent when remedy parts are available. Owners may contact Forest River customer service at 1-877-496-3691 or may call the Sprinter/Takata hotline at 1-877-496-3691. Forest River's number for this recall is 51-04262016-0182.
Forest River, Inc.Manufacturer number 51-04262016-0182View on NHTSA.gov
15V798000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 25, 2015
9,687 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Forest River, Inc.Manufacturer number 51-11102015-0109View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 23, 2021

My motorhome does not have an emergency escape window.

NHTSA ID
11430142
Incident
Aug 23, 2021
Other / unspecified
Filed Jan 28, 2015

TL* THE CONTACT OWNS A 2012 COACHMEN PRISM. THE CONTACT STATED THAT A BANGING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PROPANE TANKS SHIELD WELD HAD FRACTURED AND WAS HANGING FROM THE VEHICLE. THE CONTACT USED BUNGEE CORDS TO TEMPORARILY HOLD UP THE SHIELD UNTIL HE REACHED THE CLOSEST REPAIR FACILITY. THE TECHNICIAN STATED THAT THE ORIGINAL WELDS THAT HELD THE TANK WERE OF VERY POOR QUALITY. THE MECHANIC RELOCATED THE TANK ABOVE OF THE ANGLE ARM INSTEAD OF BELOW IT AND BOLTED THE TANK TO PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/24/15*LJ THE CONSUMER STATED BOTH WELDS BROKE AT DIFFERNET TIMES BETEWEEN A HEAT DETECTION SHIELD BETWEEN THE PROPANE TANK AND EXHAUST SYSTEM. UPDATED 05/26/15*JB

NHTSA ID
10679446
Incident
Jan 28, 2014
Mileage
18,000 mi

Compare model years

Complaint and recall counts across every year of this model

Coachmen Prism by model year
YearComplaintsRecallsInvestigationsIssue Index
2024040—
2023050—
2022020—
2021040—
2020230—
2019110—
2018220—
2017110—
2016010—
2015330—
2014240—
2013040—
2012Viewing240—
2011030—
2010140—
2009050—
2008010—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.