RoadVitals

2002 Coleman Caravan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 3, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 5, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2002 Coleman Caravan, most frequently naming the body & structure, other / unspecified and brakes categories. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure333.3%
  • Other / unspecified222.2%
  • Brakes111.1%
  • Engine111.1%
  • Interior & seats111.1%
  • Seat belts111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V081000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 5, 2007
2,726 units potentially affected
The defect: CERTAIN TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD FOLDING TRAILERS WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD FOLDING TRAILERS AT 1-814-445-9661,
FLEETWOOD FOLDING TRAILER, INC.View on NHTSA.gov
03V452000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
60,877 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
01V368000

VISIBILITY:WINDSHIELD

Dec 5, 2001
111 units potentially affected
The defect: VEHICLE DESCRIPTION: C25 AND C25SLB TRAVEL TRAILERS. THESE TRAILERS ARE NOT IN COMPLIANCE WITH ANSI 119.2, STANDARD SECTION 3.2.1, MINIMUM EXIT FACILITIES, BY NOT HAVING A MINIMUM OF TWO EMERGENCY EXITS.
The risk: IN THE EVENT OF AN EMERGENCY, THE TRAILER OCCUPANTS COULD BE INJURED TRYING TO EXIT THE TRAILER.
The remedy: DEALERS WILL INSTALL THE EMERGENCY EGRESS WINDOW. OWNER NOTIFICATION BEGAN DECEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD FOLDING TRAILER AT 1-800-544-8193.
FLEETWOOD FOLDING TRAILERView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 3, 2011

COLEMAN CARAVAN TRAVEL TRAILER 2001-2004 ALL CAMPERS DEVELOPED A SPONGY FLOOR DUE TO KNOWN LEAKS AND CHEAP CONSTRUCTION FROM MANUFACTURER. WHEN CONTACTED MANUFACTURER ALL WERE TOLD IF NOT ORIGINAL OWNER YOUR OUT OF LUCK. THERE IS A SERIOUS SAFTEY FACTOR WHEN TOWING A UNSTABLE STRUCTURE. IF YOU GOOGLE COLEMAN CARAVAN FLOORS YOU WILL SEE MANY FRUSTRATED PEOPLE WITH THE SAME PROBLEM WITH NO WHERE TO TURN FOR HELP. COLEMAN KNEW VERY WELL THAT THERE WAS A PROBLEM WITH THE FLOORS BUT DID NOTHING ABOUT THE PROBLEM. WE ALL PAID TOP DOLLAR FOR THIS PRODUCT BECUASE OF TYHE NAME ON THE PRODUCT WHICH WE THOUGHT WAS ONE OF THE BEST ON THE MARKET. WHAT I CAN'T UNDERSTAND IS WHY THE MANUFACTURER DID NOT HAVE A RECALL ON THIS PRODUCT IT,S PRETTY OBVIOUS THAT THERE IS A PROBLEM WITH ALL OF THESE CAMPERS I HOPE THAT WHEN YOU DO SOME RESEARCH YOU WILL SEE THAT THIS PROBLEM SHOULD OF BEEN ADRESSED BY THE MANUFACTURE. [XXX] . PS: PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *KB

NHTSA ID
10416891
Incident
Jun 1, 2006
Body & structureOther / unspecified
Filed Sep 29, 2008

I HAVE A 2002 COLEMAN CARAVAN AND THE REFRIGERATOR IN THE CAMPER STARTED DEFROSTING AND HAD A STRONG AMMONIA SMELL INSIDE AND OUTSIDE THE CAMPER. THERE IS YELLOW STUFF COMING OUT IN A PANEL IN THE REAR OF THE CAMPER AND STRONG ODOR INSIDE THE CAMPER AS WELL. I FOUND OUT ABOUT A RECALL ON THESE YESTERDAY AND CALLED AND THE COMPANY SAID THE ONLY THING THEY WILL DO IS PAY A DEALER TO PUT A "SHIELD" OVER THE PART THAT IS CRACKED THAT THE STUFF LEAKED OUT FROM AND NOTHING MORE. THEY SAID THAT IT WAS A FIRE HAZARD AND THE SHIELD WOULD CONTAIN A FIRE TO JUST THAT PART AND NOT THE REST OF THE CAMPER. THEY WILL NOT REPLACE ANYTHING ELSE NOR PAY TO HAVE IT FIXED. I HAVE HAD ALOT OF PROBLEMS WITH THIS CAMPER. FLOODING COMING OUT FROM THE BATHROOM AREA..CLEAN WATER HAD IT WORKED ON AT THE DEALER THAT I PURCHASED IT FROM AND THEY FOUND NOTHING...IT HAS FLOODED 3 OTHER TIMES SINCE THEN. ONLY CAN USE THE PUMP WHEN NEEDED. FLOOR IS SPONGY THROUGH OUT CAMPER..FEELS LIKE YOU WILL FALL THROUGH IT. (NOT JUST THE AREA OF FLOODING) HAD A RECALL ON MICROWAVE PANEL WHEN IT KEPT TURNING ON IN THE NIGHT..THEY FIXED AT NO CHARGE TO US. I DON'T UNDERSTAND HOW DOMETIC COMPANY DOES NOT HAVE TO PAY TO FIX THIS PROBLEM. PLEASE DO SOMETHING ABOUT THIS..IT IS NOT FAIR TO THE CONSUMER. *TR

NHTSA ID
10243858
Incident
Sep 24, 2008
Body & structure
Filed Mar 24, 2008

COMPLETE FLOOR ROT AFTER 6 YEARS. *TR

NHTSA ID
10222138
Incident
Mar 24, 2008
Brakes
Filed Apr 27, 2004

DEALER REPLACED THE FRONT PADS AND ROTORS AT 6,000 MILES, AT 14,000, MILES CONSUMER HAD BRAKE PROBLEMS. VEHICLE WAS TAKEN TO THE DEALER, AND TECHNICIAN INDICATED THAT NOTHING WAS WRONG WITH BRAKES. FIVE MONTHS LATER, DEALERSHIP INDICATED THERE WAS A PROBLEM WITH ROTORS AND PADS. WARRANTY EXPIRED, AND REPAIRS WILL BE DONE AT CONSUMER'S EXPENSE. *AK

NHTSA ID
10071673
Incident
Apr 27, 2004
Mileage
6,000 mi
Other / unspecified
Filed Mar 6, 2004

SAMSUNG RECREATIONAL VEHICLE MICROWAVE. MODEL NUMBER MR5492W. *JB

NHTSA ID
10060604
Incident
Feb 28, 2004
Engine
Filed Jul 30, 2003

CONSUMER STATES THAT WHEN TRYING TO ACCELERATE, THE GAS PEDAL HAS TO ALMOST BE PRESS TO THE FLOOR BEFORE IT ENGAGES. RPM'S ARE AT 3000. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA ID
10031629
Mileage
56,000 mi
Seat belts
Filed Jun 16, 2003
Crash reported

AS A RESULT OF A VEHICLE CRASH PASSENGER'S REAR SEAT BELT RELEASED RESULTING IN CHILD BEING TOSSED OUT OF SEAT. *AK

NHTSA ID
10024128
Interior & seats
Filed Feb 11, 2003

THE LOCKS ON THE PASSENGER REAR DOOR SPORADICALLY LOCKED AND UNLOCKED. *JB

NHTSA ID
10007085

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2400503

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER COMPRESSOR FAILURE. *TT

031

STRUCTURE:BODY:ROOF AND PILLARS

POTENTIAL WATER LEAK AT THE FRONT ROOF CAP AND TPO ROOF SEAM. *TT

0900702

ENGINE AND ENGINE COOLING:ENGINE

CAMSHAFT / BEARING SERVICE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coleman Caravan by model year
YearComplaintsRecallsInvestigationsIssue Index
2004020—
2003120—
2002Viewing830—
2001330—
2000210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.