RoadVitals

1997 Craftsmen Lincoln Town Car

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 15, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 2, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Craftsmen Lincoln Town Car, most frequently naming the engine category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V182000

EQUIPMENT:OTHER:LABELS

Jul 2, 2002
79 units potentially affected
The defect: CERTAIN LIMOUSINES, AS ALTERED BY JMRL SALES & SERVICE, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THESE VEHICLES LACK PROPER EMERGENCY ESCAPE INSTRUCTIONS AND LABELS.
The risk: IN THE EVENT OF AN EMERGENCY, AN OCCUPANT MAY NOT BE ABLE TO PROPERLY EXIT THE VEHICLE.
The remedy: OWNERS WILL BE PROVIDED WITH TWO LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 4, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JMRL AT 1-800-762-0447.
JMRL SALES & SERVICE, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Aug 15, 2016
Crash reported

BLEW A SPARK PLUG, DAMAGING ENGINE AND COIL. MANY OTHER COMPLAINTS

NHTSA ID
10895942
Incident
Aug 13, 2016
Mileage
94,079 mi

Compare model years

Complaint and recall counts across every year of this model

Craftsmen Lincoln Town Car by model year
YearComplaintsRecallsInvestigationsIssue Index
1999310—
1998310—
1997Viewing110—
1996310—
1995010—
1994110—
1993020—
1992010—
1991010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.