RoadVitals

Craftsmen Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1991–2013

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Craftsmen model year it names.
12
Safety recallsDistinct NHTSA recall campaigns covering at least one Craftsmen model year. One campaign can cover several models and many model years; it is counted once here.
4
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
6
18 model years

Overview

Our database holds 12 NHTSA owner-reported complaints filed against Craftsmen vehicles. Our database also holds 4 safety recall campaigns covering at least one Craftsmen model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Craftsmen models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Craftsmen models with published safety data
ModelModel yearsComplaintsRecalls
Lincoln Town Car1991–1999112
Custom Vehicle2006–201311
Cadillac Fleetwood199301
Golden Falcon2005–200701
Limbusine2005–200701
Tour Looper2005–200701

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 4 newest campaigns covering a Craftsmen vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V443000Custom Vehicle

EQUIPMENTCraftsmen Industries Incorporated (Craftsmen) is recalling certain model year 2006-2013 custom vehicles manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

07V3430003 Craftsmen models

STEERING:GEAR BOX:SHAFT PITMANCERTAIN MOTOR HOME CHASSIS EQUIPPED WITH ZF MODEL 8018 STEERING GEARS MAY HAVE BEEN ASSEMBLED WITH THE INCORRECT RECIRCULATING BALL SPACER. THIS COULD POTENTIALLY ALLOW THE RECIRCULATING BALLS TO ESCAPE FROM THE RECIRCULATING BALL CIRCUIT RESULTING IN A LOSS OF STEERING.

02V182000Cadillac Fleetwood, Lincoln Town Car

EQUIPMENT:OTHER:LABELSCERTAIN LIMOUSINES, AS ALTERED BY JMRL SALES & SERVICE, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THESE VEHICLES LACK PROPER EMERGENCY ESCAPE INSTRUCTIONS AND LABELS.

94V147000Lincoln Town Car

EQUIPMENT:OTHER:LABELSTHE TIRE PLACARD IS NOT CORRECT DUE TO MODIFICATIONS MADE BY THE LIMOUSINE CONVERSION COMPANY. THIS DOES NOT COMPLY WITH FMVSS NO. 110, "TIRE SELECTION AND RIMS."

Browse by model year

Every year with at least one publishable Craftsmen model year

Data sources

Data on this page last refreshed .