2013 Crossroads Elevation Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Crossroads Elevation, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Heating & air conditioning150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .