RoadVitals

2004 Cruiser Rv Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 29, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 14, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Cruiser Rv Cruiser, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V541000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 14, 2008
5,021 units potentially affected
The defect: CRUISER RV IS RECALLING MY 2003-2006 CRUISER AND LAND ROAMER FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: CRUISER RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CRUISER RV AT
CRUISER RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed May 29, 2012

CATASTROPHIC TIRE FAILURE (BLOW OUT). TRAILER SERVICE TIRE. THIS IS THE 2ND TIRE THAT FAILED OF THE 4 I PURCHASED IN 2010. FAILURE WAS THE SAME AS THE ONE THAT FAILED IN SEPT 2011. IN BOTH CASES THE TIRE BLOW OUT CAUSED TRAILER WHEEL WELL DAMAGE. MODEL OF TIRE IS DCI-JK42. *TR

NHTSA ID
10459865
Incident
May 28, 2012
Mileage
20,000 mi
Tires & wheels
Filed Sep 20, 2011

LARGE BLOW OUT IN TREAD AREA ON INSTALLED RV RESULTING IS DAMAGE TO RV WHEEL WELL. ON I 95 IN NC ON 13 SEP. TIRE WAS INFLATED WITH CORRECT PRESSURE AS TIRE PRESSURE MONITOR INSTALL ON ALL THE RV TIRES. IN PROCESS OF HAVING THE TIRE REPLACED AS IT WAS INSTALLED MARCH 2010 AND HAD LESS THAT 2K MILES ON IT. OLD PART IS CURRENTLY AVAILABLE. *TR

NHTSA ID
10426500
Incident
Sep 13, 2011
Mileage
2,000 mi

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2006110—
2005010—
2004Viewing210—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.