RoadVitals

2011 Cruiser Rv Shadow Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 14, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Cruiser Rv Shadow Cruiser, most frequently naming the suspension category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V751000

EQUIPMENT

Nov 22, 2017
36,037 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork, 2014-2018 Striker, 2009-2016 View Finder Lite, 2006-2007 Liberty, 2007 Land Roamer, 2009-2012 View Finder Toy Hauler, and 2006-2013 Fun Finder X recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Cruiser RVView on NHTSA.gov
13V649000

LATCHES/LOCKS/LINKAGES

Nov 19, 2013
41 units potentially affected
The defect: Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.
Cruiser RVView on NHTSA.gov
11V497000

EQUIPMENT:OTHER:LABELS

Oct 5, 2011
1,362 units potentially affected
The defect: CRUISER RV IS RECALLING CERTAIN MODEL YEAR 2011 SHADOW CRUISER AND VIEWFINDER RECREATIONAL VEHICLES, MANUFACTURED FROM APRIL 21, 2011, THROUGH SEPTEMBER 6, 2011. THESE VEHICLES HAVE THE INCORRECT FEDERAL ID TAG, GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION LABELS WHICH FAILS TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."
The risk: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS BECAUSE OF A MISPRINTED LABEL COULD INCREASE THE RISK OF A CRASH.
The remedy: CRUISER RV WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT CRUISER RV AT 1-574-457-6472.
CRUISER RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Dec 14, 2013

WITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILURE OF AXLES TO HOLD THE WEIGHT OF THE UNIT IS A MAJOR STRUCTURAL FAILURE THAT COULD CAUSE A MAJOR INCIDENT. *TR

NHTSA ID
10556073
Incident
Jun 13, 2013
Mileage
3,000 mi

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Shadow Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2019200—
2017110—
2016210—
2015010—
2014010—
2013320—
2012120—
2011Viewing130—
2010020—
2009010—
2008010—
2007010—
2006010—
2003010—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.