RoadVitals

2017 Cruiser Rv Shadow Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 17, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 29, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Cruiser Rv Shadow Cruiser, most frequently naming the other / unspecified and powertrain (other) categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V565000

ELECTRICAL SYSTEM:WIRING; EXTERIOR LIGHTING

Jul 29, 2016
649 units potentially affected
The defect: Cruiser RV (Cruiser) is recalling certain model year 2017 Shadow Cruiser, Fun Finder, MPG, Radiance, South Fork, and Stryker recreational trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
The risk: If the light overheats there would be an increased risk of a fire.
The remedy: Cruiser will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Cruiser customer service at 1-260-562-3500.
Cruiser RVManufacturer number 99-03-10View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedPowertrain (other)
Filed Aug 17, 2017

I HAVE A DEXTER 3500# DUAL AXLE ON A 2017 CRUISER RV SHADOW CRUISER 280QBS THAT HAD A LEFT REAR TIRE COMPLETELY WEAR OUT TO TREADS WITH ONLY ABOUT 5000 MILES. RV WAS TAKEN TO SERVICE CENTER WHEN THEY FOUND THE LUG NUT HOLDING THE WHEEL ON ALMOST OFF. DEXTER HAS REFUSED TO PAY FOR THE TIRE AND REPAIR BUT HAS SAID THEY WILL SHIP A NEW AXLE FOR ME TO HAVE INSTALLED. THEY SAID PUTTING A NEW TIRE ON THE OLD AXLE WILL NOT FIX THE PROBLEM BUT THE NEW AXLE WILL BUT THEY STILL REFUSE TO TAKE RESPONSIBILITY FOR IT. THEY HAVE HAD A RECALL FOR THE SAME ISSUE ON THE SAME POUND AXLE BEFORE. THIS IS YOUR CASE NUMBER 17V-248. WE HAD BEEN TRAVELING WITH OUR GRANDSON WHEN WE STOPPED AT AN RV PARK AND THE TIRE WAS NOTICED. WE HAD AAA ROADSIDE CHANGE THE TIRE NOT KNOWING IT WAS AN AXLE ISSUE.

NHTSA ID
11016089
Incident
Jul 10, 2017
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Shadow Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2019200—
2017Viewing110—
2016210—
2015010—
2014010—
2013320—
2012120—
2011130—
2010020—
2009010—
2008010—
2007010—
2006010—
2003010—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.