RoadVitals

2013 Cruiser Rv Viewfinder

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 22, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 19, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Cruiser Rv Viewfinder, most frequently naming the suspension category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V649000

LATCHES/LOCKS/LINKAGES

Nov 19, 2013
41 units potentially affected
The defect: Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.
Cruiser RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 22, 2016

TL* THE CONTACT OWNS A 2013 CRUISER RV VIEWFINDER BEING HAULED BY A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE MANUFACTURER WAS NON-COMPLIANT WITH THE WEIGHT DISTRIBUTION FOR THE TRAVEL TRAILER, WHICH CAUSED A FAILURE MORE THAN ONCE. WHILE THE VEHICLE WAS HAULING THE TRAILER, THE WHEELS WOBBLED EXTENSIVELY AND THE TRAILER SWAYED IN AN UNSAFE MANNER. IN ADDITION, THE AXLES FRACTURED AND THE SPRINGS FAILED. THE DEALER REPLACED ALL OF THE AXLES AND THE SPRINGS, BUT THE FAILURE RECURRED. AFTER THE REPAIR REMEDY, THE TRAILER STILL WOBBLED EXCESSIVELY AND THE SUSPENSION WAS UNSTABLE DUE TO THE FAILURE OF THE WEIGHT DISTRIBUTION CONCERNING THE COMPONENTS BEING STRESSED. THE DEALER WAS NOTIFIED AND THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS AT THE DEALER FOR MORE THAN A MONTH AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE TRAVEL TRAILER WOULD BE REPAIRED. THERE WAS NO MILEAGE.

NHTSA ID
10875856
Incident
Jun 15, 2015

Compare model years

Complaint and recall counts across every year of this model

Cruiser Rv Viewfinder by model year
YearComplaintsRecallsInvestigationsIssue Index
2015010—
2014300—
2013Viewing110—
2012010—
2011020—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.