NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2002–2023
Data refreshed
Our database holds 1 NHTSA owner-reported complaint filed against Custom Fire vehicles. Our database also holds 9 safety recall campaigns covering at least one Custom Fire model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Ordered by total owner-reported complaint volume, which is not a ranking of quality
| Model | Model years | Complaints | Recalls |
|---|---|---|---|
| Freightliner M2 | 2017–2021 | 1 | 1 |
| Kenworth T370 | 2017–2021 | 0 | 1 |
| Kenworth T880 | 2017–2021 | 0 | 1 |
| Peterbilt 348 | 2017–2021 | 0 | 2 |
| Pumper Rescue Tanker | 2002–2019 | 0 | 1 |
| Side Mount Pumper | 2017 | 0 | 1 |
| Spartan Gladiator | 2009–2022 | 0 | 4 |
| Spartan Metrostar | 2009–2022 | 0 | 4 |
| Spartan Metrostar RT | 2021–2023 | 0 | 2 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
The 8 newest campaigns covering a Custom Fire vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARMCustom Fire Apparatus, Inc. (Custom Fire) is recalling one 2018 Peterbilt 348 fire truck. The Dana D-series axle steering arm fasteners that attach the steering arm to the steering knuckle may fail.
POWER TRAIN:AXLE ASSEMBLYCustom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2021-2022 Spartan Gladiator, MetroStar, and MetroStar-RT emergency vehicles. The rear axle drive pinion may fracture.
ELECTRICAL SYSTEM; EQUIPMENT:EMERGENCY:FIRE SUPRESSIONCustom Fire Apparatus, Inc. is recalling certain 2009-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAILCustom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high pressure fuel rail assembly to leak.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAILCustom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Peterbilt 348, Freightliner M2, Kenworth T370, and T880 emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
STEERING:HYDRAULIC POWER ASSIST:PUMPCustom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
EQUIPMENTCustom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Every year with at least one publishable Custom Fire model year
Data on this page last refreshed .