RoadVitals

1999 Damon Intruder

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 21, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 2, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 1999 Damon Intruder, most frequently naming the steering and visibility categories. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 2, 2008
804 units potentially affected
The defect: DAMON IS RECALLING 804 MY 1999 INTRUDER, ULTRASPORT, AND ESCAPER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: DAMON IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E-030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON JUNE 30, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR DAMON AT 1-800-860-3812.
DAMON CORPORATIONView on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 20, 2007
25,128 units potentially affected
The defect: CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
DAMON CORPORATIONView on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 20, 2001
923 units potentially affected
The defect: VEHICLE DESCRIPTION: MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
The remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR DAMON AT 1-937-497-3080.
DAMON CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Mar 21, 2010

THE FRONT SIDE GLASS IS DOUBLE PANE GLASS THAT WHEN AIR GETS BETWEEN THE LAYERS CAUSES THE GLASS TO FROST OVER MAKING IT DIFFICULT TO SEE OUT THE SIDE WINDOWS. *TR

NHTSA ID
10321240
Incident
Mar 19, 2010
Mileage
20,000 mi
Steering
Filed Sep 30, 2004

CONSUMER COMPLAINED ABOUT STEERING PROBLEM. WHEN TRAVELING AT 65-70 MPH VEHICLE WANDERED MORE THAN NORMALLY. HE COULD REPAIR THE PROBLEM, BUT WONDERED WHAT WERE HIS RIGHTS REGARDING THE WARRANTY. ALSO, THERE WERE NO RECALLS ON THIS PARTICULAR PROBLEM.*AK

NHTSA ID
10094758
Incident
Sep 30, 2004

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

99077

INFORMATION ON ADDING A HAND RAIL TO THE ENTRY DOORWAY ON CERTAIN MOTORHOMES. *TT

99074

ELECTRICAL SYSTEM:WIRING

SOME MOTOR HOMES PRODUCED PRIOR TO 2/8/99 MAY HAVE THE 12 VOLT GROUND WIRES INADVERTENTLY SWITCH AT THE CONVERTER. *TT

99072

STRUCTURE:BODY

CONCERNS WITH 12 VOLT CONVERTER MAY SHUT DOWN DUE TO AN INTERNAL RESISTOR. *TT

98064

EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER

PROCEDURES ON INSTALLING A SLIDE ROOM MECHANICAL STOP. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Damon Intruder by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010
2007050
2006260
2005470
2004460
2003146040.9
2002530
2001040
2000040
1999Viewing230
1998210
1997310
1994100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.