RoadVitals

2002 Damon Intruder

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 26, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 16, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 Damon Intruder, most frequently naming the body & structure, brakes and fuel system categories. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure225.0%
  • Brakes225.0%
  • Fuel system112.5%
  • Other / unspecified112.5%
  • Powertrain (other)112.5%
  • Visibility112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V225000

SERVICE BRAKES, HYDRAULIC

Jun 16, 2009
2,415 units potentially affected
The defect: DAMON IS RECALLING 2,415 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
DAMON CORPORATIONView on NHTSA.gov
07V130000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 20, 2007
25,128 units potentially affected
The defect: CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: DAMON WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR DAMON AT 1-800-860-3812.
DAMON CORPORATIONView on NHTSA.gov
03V080000

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Mar 5, 2003
2,656 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
The risk: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
The remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION IS BEGAN MAY 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAMON AT 1-219-272-9212.
DAMON CORPORATIONManufacturer number 03-106View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jul 26, 2017

I PURCHASED THIS RV IN DEC 2016 I HAVE BEEN ON A COUPLE SMALL TRIPS THEN WENT ON A 1000 MILE TRIP AND FOUND THAT A SWAY BAR BOLT WAS MISSING AND THE PROPANE TANK WAS RUBBING ON THE REAR LEAF SPRINGS. THE SPACE BETWEEN THE PROPANE TANK AND LEAF SPRINGS IS TO CLOSE. I HAVE TAKEN A PHOTO OF THE ISSUE. I HAVE LOOKED FOR A RECALL BUT I THINK BECAUSE OF THE AGE IT HAS DROPPED OFF. THERE ARE MORE VEHICLES OUT THERE THAT ARE LIKE MINE AND I WOULD BE AFRAID IF SOMETHING WOULD HAPPEN TO SOMEONE ELSE.I AM A RETIRED FIREFIGHTER AND HAVE BEEN ON A PROPANE TANK EXPLOSION ENVOLVING AN RV. AND IT'S NOT A GOOD FEELING TO SEE THIS. I HAVE CONTACTED THOR MOTOR COACH AND FORD BOTH ARE UNAWARE OF ANY RECALL INVOLVING THIS ISSUE. MY DAMON INTRUDER IS AT THE SHOP NOW I AM JUST TRYING TO TRACK DOWN OLD INFORMATION THERE HAS TO BE SOME KIND OF RECALL ON THIS ISSUE.

NHTSA ID
11010702
Incident
Jul 2, 2017
Mileage
23,500 mi
Brakes
Filed May 5, 2011

I HAD A SAFETY RECALL # 50401C DONE ON 05/09/2006 TO REPLACE ALL 4 CALIPERS BECAUSE THEY MIGHT HANG UP AND CAUSE BRAKE OVERHEATING AND MAYBE A ACCIDENT. AT THAT TIME THERE WAS NO DAMAGE AND NO WORN OF CRACKED PARTS. I WAS ASKED TO RETURN AGAIN FOR RECALL # 51101C TO AGAIN REPLACE ALL 4 CALIPERS TO THE LATEST STYLE FOR THE SAME REASON. THIS TIME 3 OF THE 4 CALIPERS ON THE MOTORHOME WERE DEEMED NOT USABLE BECAUSE OF CRACKS BUT THE WORK HORSE CORP. WON'T PAY FOR NEW ROTORS. I THINK THIS DAMAGE IS THEIR PROBLEM AND NOT MINE. PLEASE ADVISE.

NHTSA ID
10400093
Incident
May 2, 2011
Mileage
45,223 mi
Brakes
Filed Mar 30, 2010

TL*THE CONTACT OWNS A 2002 DAMON INTRUDER RV. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN UNUSUAL SMELL EMITTING FORM THE BRAKING SYSTEM. THE VEHICLE BEGAN DRAGGING AND WAS HESITANT TO ACCELERATE. THE VEHICLE WAS MOVED OFF OF THE ROAD. ONCE THE VEHICLE COOLED OFF FOR SEVERAL MINUTES, IT BEGAN OPERATING NORMALLY. THE CONTACT WAS ADVISED THAT THERE WAS A RECALL ON THE BRAKING SYSTEM; HOWEVER, THE REMEDY WAS NOT AVAILABLE (NHTSA CAMPAIGN ID NUMBER 09V225000- SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE RECALL REMEDY WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 21,000.

NHTSA ID
10322868
Incident
Aug 6, 2009
Mileage
20,000 mi
Body & structure
Filed Nov 18, 2003

LEFT TOP CORNER WINDSHIELD SEAL FAILED, AND WAS LEAKING A LOT OF WATER. (2002 DAMON INTRUDER 369)*AK THE WINDSHIELD CAME OUT AT THE TOP LEFT HAND CORNER AND CAUSED WATER TO ENTER THE RV. THE DEALER INDICATED THAT THEY DIDN'T THINK IT WOULD STAY IN PLACE BECAUSE OF STRUCTURAL CONDITIONS THAT CAUSED THE SEAL NOT TO HOLD. *NLM

NHTSA ID
10042347
Incident
Oct 6, 2003
Body & structureOther / unspecifiedPowertrain (other)+1 more
Filed Jan 2, 2003

CONSUMER HAD DIFFICULTY CHECKING TRANSMISSION FLUID. THE DEALER HAD ATTEMPTED TO REPAIR THE VEHICLE 3 TIMES UNSUCCESSFULLY. *TS *AK THERE WAS A RATTLE NOISE, THE BATHROOM WAS OUT OF LINE, THE DOOR /EXIT DOOR DIDN'T STAY CLOSED, THE TANK LEAKED, THE WINDSHIELD WIPER WAS INOPERATIVE, AND THE ANTENNA WAS INOPERATIVE. SCC

NHTSA ID
10001793
Incident
Jan 1, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02103

STRUCTURE

A CONDITION MAY EXIST DURING HIGH TEMPERATURE CONDITIONS, THE RUBBER TRACTION ON THE ENTRY STEPS MAY LOOSEN. *TT

01095

EXTERIOR LIGHTING:HEADLIGHTS

INFORMATION REGARDING HEADLIGHT SECUREMENT BRACKET MAY NOT HAVE BEEN SECURED TO THE FIBERGLASS CAP BACKER.*JB

01098

SUBJECT REGARDING HOSES BEING KINKED AT THE WATER HEATER.*JB

01099

EQUIPMENT

INFORMATION REGARDING FLUSH FLOOR SYSTEM, MAY NOT BE PROPERLY ADJUSTED.*JB

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Damon Intruder by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007050—
2006260—
2005470—
2004460—
2003146040.9
2002Viewing530—
2001040—
2000040—
1999230—
1998210—
1997310—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.